Pearl's Place

Love Pearl’s Place! Amazing selection! The prettiest dresses! They are the best!

I said yes to the dress at Pearls!! I was there when my best friend got her dress last year, and this year it was my turn. Both experiences were great. Amanda helped me & she was so sweet and patient with me. I know that probably took a lot out of her because I’m very indecisive lol. Would recommend Pearls Place to anyone!

I loved working with Pearl’s Place! I was one of the first appointments of the day, which definitely made the environment in the salon much more relaxing! I was able to find the dress of my absolute dreams, as well as my veil and a belt for my dress all from Pearl’s! We even returned for my mom’s mother of the bride dress as well as a dress for my flower girl! It took 5 months for my dress to come in and about 1-2 months for the belt and veil… which seem pretty standard to me.

A great boutique and knowledgeable staff. They knew what looked good on me better than I did! The second dress I tried on was the one. Absolutely stunning and something I would not have thought to try on. The sales team was great, they didn't try to hassle me into a higher price range. Word to the wise: Get your orders in early! It took seven months for my dress to come in, between Covid related shipping delays and winter storms grounding FedEx planes. Thankfully I didn't need any alterations to the dress, because frankly there was no way they could have been done in time. Looking back, I probably should have started shopping a month or two earlier.

Kim was so helpful and I found my absolute DREAM dress. It came with plenty of time and I did not need any alterations (Again thank you, Kim!). I got overwhelmed toward the end of my appointment and Kim was so sweet and calmed me down. Because of her I was able to think more level-headed and was able to choose between my two favorite dresses. I'm glad we decided to shop here!

TLDR: The dress shopping appointment was positive and I enjoyed my experience, my consultant was fun and sassy. The dress was a great price. HOWEVER, I would never suggest this bridal shop due to my experience after I paid for the dress. I ordered my dress 12 months before my wedding. It has been 9 months since I ordered my dress and it still hasn't arrived. They have been evasive, rude, and non-communicative to help me find my dress. No bride should be treated this way, the good price is not worth the stress. Full story: As I said above, the dress shopping experience was positive. I went in 12 months before my wedding to buy my dress. The salon was very busy but we enjoyed ourselves. Our consultant was fun and sassy. Ordered a veil and dress that day and paid in full. I got my veil on time about 3 1/2 months later, they called to notify me and let me know when it arrived. They told me my dress would arrive in the next month or two at that experience. Then it was crickets. I was super accommodating and understanding that after Hurricane Ida things might be delayed. After 7 1/2 months waiting I started calling to demand answers. I always heard "it has shipped it'll be here in two weeks" every time I called. One employee went as far as claiming she doesn't know anything about shipping. It was very clear that some staff just didn't know, while others were actively lying to me. It's still unclear to me if they lost it, made a mistake, or forgot to order it. Regardless, it has been a horrible experience to have such bad customer service and no answers about where the most expensive item I have ever bought currently is. I have also heard from talking to other brides and vendors the same horror story happened to them, so it's clear that this is a pattern of poor customer service from this shop. Please save yourself from the stress- don't shop here.

Please think twice before shopping at this store! My friend unfortunately picked out our bridesmaids dresses at Pearls Place. Many of us put money down on our dress and waited to pay the remaining balance closer to the wedding date. Well covid and life happened and my friend postponed her wedding . My friend texted us on 7/8 saying that we had two weeks to pick up our dress. On 7/13 I called the store to tell them that I will be picking up the dress next week, the manager immediately and very rudely barked at me “WE’VE BEEN HOLDING THE DRESS FOR OVER A YEAR YOU NEED TO PICK IT UP THIS WEEK!” I then paid the balance of the dress over the phone and asked when I could pick up the dress and once again she said very rudely barked “YOU NEED TO PICK THE DRESS THIS WEEK! WE’VE BEEN HOLDING IT OVER A YEAR!” This was barked at me over the phone several times without any reason. I tried to explain to her that she needed to stop taking her frustrations out on me and discuss this matter with the bride. This place is simply unprofessional, rude, and just plain mean. I for the life of me could not understand her attitude and frustration with ME. I am just a bridemaid who is trying to follow what the bride is saying and pick up the dress with the timeline given to me. I just think the manager of the store could have been more kind, as we are getting third party information that the store should have told us directly. There are better (and kinder) bridal shops in the area! STAY AWAY!!!! And if you don’t believe me, read their reviews compared to other bridal shops in the area.

Pearl's was my second attempt at finding the perfect dress. Their staff is absolutely wonderful. Danny knew what I needed before I had even figured it out. I said yes to the dress, and one of my bridesmaids (also engaged) found her dress too! all within about 2 hours. Danny is a joy to be around and more than a pleasure to work with. He helped me feel confident in my choices and I cant recommend him enough!!!!

My sister brought us to Pearls place to get our bridesmaids dresses. There were dresses everywhere and no one really helping. We ordered our dresses, a few months later they came in. My sister picked up my dress because I lived out of town and THEY ORDERED THE WRONG DRESS. They refused to let me return it and order the right dress. Every time we reached out they were so rude saying how we should have checked to make sure it was the right dress number. (We don’t work at a bridal store nor did we even know what dress numbers were) I had to contact BBB to get them to order another dress for me. This was the worst experience I’ve had with ANY company. I would go somewhere else and save yourself the stress.

After going to one store to look for my wedding gown, I was feeling stressed. I didn’t think I would find my dress after trying on 20 or more from that morning. But once I got to Pearl’s all the stress went away. Lisa was the best and had a great sense of humor. She let me try on dresses that I thought I was wanting, but she pulled a dress and informed me to just try it on. I was skeptical at first, but I thought what could it hurt?! It was completely opposite of what I was looking for and I said YES to my dress. If it was not for Lisa, I would not have found my dress. I loved her blunt opinion and how happy/positive she was helping me find my dress. Thank you!

I went here when my friend was shopping for a wedding dress. This place was very unorganized. We had an appointment and they still made us wait over an hour to even begin looking at dresses. The person that was assigned to help us kept complaining the whole time and rolling her eyes. She also started out by telling my friend that she needs to put fake boobs in all of her dresses so they look better. My friend was miserable the whole time. The entire experience was a nightmare.

I loved my dress! The consultant was amazing and had a great since I’d humor. I was supposed to get a Shaw with my dress but it never came and when I called and asked why they said they would send it To me but it didn’t arrive until 3 days after my wedding.....

I had the pleasure of having Brittany, she was amazing!!!! I just purchased my dress, she was very sweet and very professional and VERY patient! Thank you Brittany at pearls place ❤️ you made my moment memorable

Let me start by saying this boutique is the absolute best! We went in near closing time expecting to be turned away and told to schedule an appointment but the employees did no such thing. My consultant, Lisa came in like an angel and saved my wedding dress shopping experience. She found the most perfect dress for me in under 45 minutes. Finally after a long day of searching at a different store, Lisa made me feel like a bride rather than the next appointment. I highly recommend checking Pearl's Place out if you are in the area!! They even kept my budget exactly where I wanted to be and I am so grateful for that. I am definitely a proud Pearl's Place Bride!! I can't wait to pick up my dress this summer!!

Said yes to my wedding dress today! And I’m so thankful and blessed to have someone like Lisa from pearls place to have helped me and made me feel like a princess! I’m in love with my dress!

I had a wonderful experience picking out my wedding dress. I went on a Monday and no one else was in there. No pressure. Tried on multiple gowns and the consultant got right to what I was looking for. I ended up choose a valero top that went to a different dress than the one i chose. They had both my sizes in stock and I had my dress in 2 weeks. The 360° mirror room and how they can dim the lighting sealed the deal. Being able to see all views of your dress is what every bride wants.

I loved my experience at Pearls Place! My mother and mother-in-law both got their dresses at Pearls Place in the 90's, so shopping here was very special for me. Miss Valerie was so helpful and reassuring when I was "liking" but not "loving". She listened to what I wanted, but we were having trouble finding exactly "my" dress. One of the owners came around and pulled one of the dresses off a mannequin and I immediately knew as soon as I had it in my hand it was for me! The staff is funny, accommodating, and so sweet and helpful. They even let me put my dress back on when shopping for my veil (no appointment!) to make sure it went perfectly. They also pulled one veil and knocked it our of the park on the first try! It can get busy on peak days (weekends), but if you can swing another day, it's well worth the trip and you may even find your dream dress! Thank you to my sweet friends at Pearls Place!

I bought my dress from Pearl's and definitely recommend them! I wandered in on a Friday midday by myself when it was pretty quiet. Lisa pulled some great dresses for me and was super honest about everything, which I really appreciated. My one requirement was to not have a strapless gown, but she pulled one she thought would be perfect, pinned a couple of beaded appliques to create straps and I was shocked at how great the result was. I came back with one of my bridesmaids and her mom (we skyped my mom in) so I could get another opinion. Lisa then pulled ANOTHER dress that was just my style and made the decision even harder. I'm so happy I went there and that she convinced me to look at options beyond my initial request but still ended up being something I was comfortable with. Lisa was super patient, understood exactly what I wanted and was extremely considerate of my budget. Pearl's had a ton of options and they never made me feel pressured to buy anything.

If you know what you’re looking for, I wouldn’t suggest shopping at Pearl’s. I reached out to them prior to making an appointment because I was looking to try on a specific Demetrios gown. I was told that they didn’t have that one in stock, but had many like it! When I arrived, they told me that not only did they only have a couple Demetrios gowns at all, but had nothing similar to what I was looking for. My consultant (I don’t even remember her name because she didn’t have business cards) pulled dresses for me anyway, and put me in a tiny dressing room to try them on by myself. After a few no’s, she told me that I had created a vision in my head of a dress that I wanted, and that it probably didn’t exist. At that point, I was ready to run away from there faster than I could pull the dress off!

Pearl's Place and 1 other bridal salon was on my list to visit on the same day back in February. Pearl's Place was my first and last stop HaHa! I didn't even make it to the second salon. I visited with my 4 sisters. As soon as we walked in we were greeted by multiply people! A very nice lady (Karen?) helped me try on a couple dresses. I literally said YES to the second dress I tried on! My dress is beautiful! We also found the Matron and Maid dresses that day. We were there for quite and while and we didn't feel rushed at all. Everyone we encountered was super nice and excited for me! My dress came in a couple weeks ago and I fell in love all over again! I recommend Pearl's Place to all Brides. Definitely take the time to visit the store prior to forming an opinion!

I was in some ways dreading going shopping for a wedding dress because I typically don’t find styles I like in my size (plus) and there’s so much pressure to find the perfect dress on your appointment day. Miss Valerie was absolutely wondering at keeping me and my bridal squad comfortable and laughing the whole time, and I’m so happy to say that she helped me find my dress in under an hour!!! The bridal salon is beautiful and chose all my bridesmaid dresses as well from Pearl’s. Would absolutely recommend to any future brides looking for a place to wedding dress shop!

Had SUCH an amazing time picking out my wedding dress at Pearl's Place. The selection is vast, and the staff is so patient and encouraging! They made it easy and fun to find my dress! 100% recommend :)

I had the best experience at Pearls Place. After just having a baby I was super insecure with my body, but the wedding must go on! I went in with a vision of my wedding dress in mind. I was greeted by friendly staff. A woman immediately swooped me and my bridal party up. I told her what I visioned but that I was open minded. She brought the dress that I dreamed about. It was not flattering at all. However, being the professional she was, she had already had pulled a stack of other dresses that fit me beautifully. I fell in love with one of the dresses she pulled. It was one of the first times I felt beautiful in a long time. I came back multiple times for my bridesmaids dresses. I was very indecisive. I may have drove her crazy, however, not once did she act like I was. She always greeted us with a smile. She was patient. She explained to me how to make the wedding flow with the colors, and how to make each woman look beautiful individually. She really helped me pull together the most important piece of the visual part of the wedding taking off a lot of the stress. I will forever be grateful.

Listen to the other 1 star reviews and to your friends in the area who say this place is awful. Because it is. First, whenever you walk in, you are not greeted by the workers, and just go in person yourself and you’ll find out how rude they are. Or just call their phone! I called this morning, had a worker answer with a mere “hello?” and then cut me off half sentence and hung up on me. On top of the horrible customer service or just people skills in general, I’ve heard nightmares about this place never putting in your order or messing up dress sizes or alterations. Well, when my first bridesmaid went here (because it’s one of the only places carrying my bridesmaid line), they wouldn’t even place her order! They said they’d wait til it is closer to the wedding (which is only a mere 5 months away anyway!!). I tried to call this morning to raise hell about it and that’s when the lady hung up on me before I could even introduce the situation. Horrible place.

I found Pearl’s Place as I was looking to try on a brand new Wtoo gown. I flew in and tried on gowns with my mom and Dad. From the start I was impressed by the organization, selection, and knowledge of the staff. We were allowed to browse will no pressure and they recommended a few additional gowns once they got an idea of what I was looking for. The ladies were helpful without being too invasive or pushy like I’ve experienced at other salons. We saved my gown for last and I knew immediately it was my gown. The team made my experience stress free and fun. My parents even enjoyed the day! I bought my gown that day and it came in two months early. They even shipped it to me when I got sent overseas again on very little notice. The prices and selection are amazing and I would definitely shop here again for all of my gowns and accessories. Thank you Pearl’s Place!

Went there to look for bridesmaids dresses and had no help from any of the ladies there. One of the sales ladies step on my foot didn’t say excuse me and walked pass me as if I was nothing and I better get out her way very rude!!! When trying on dresses I had absolutely no help!! They didn’t have different sizes to try on to see what size you wear. Leaving your dress size to your imagination. After searching I found a dress I really loved but couldn’t talk to anyone about the order process. David’s bridal was 10 times better and that’s who I’m doing business with. Wouldn’t recommend this place to anyone. They are extremely rude and unprofessional. They just lost 14 sales.

They found my wedding dress for me, it was perfect. The entire process was very personal and easy.

Pearl’s Place saved me! I had a wedding dress disaster two days before my wedding. Enter Pearl’s Place, three very helpful staff members and a host of wedding dresses to pick from. Needless to say I found the perfect dress (even better than my original). Thanks!

While I ended up not getting any of my bridesmaid dresses from Pearls, Mrs Valerie was beyond fantastic in making sure I had what I was looking for. She is 110% with everything she seems to do, and if you are thinking of going, ask for her - you won't regret it!

I received great service at Pearls and found the gown I found their was amazing. The ladies at Pearl were super helpful!

Overall, I would not recommend. I was told by several people not to come here and I did anyway, because my mother got her wedding dress here 30 years ago. TRYING ON wedding dresses was my best experience here. From that point on...terrible! FIRST, when going shopping for bridesmaids dresses I did not make an appt. Upon walking into the salon, it was very difficult to find someone to help me, which I never did. From that point on, I just chose to shop alone with my girls. And even then, when I had to ask someone something they all had an attitude like they did not have time for us. SECOND, I ordered my wedding dress in August 2017, paid 60% deposit as required, partly cash. It was now February 2018 and I thought I would call and see if my dress had arrived. To my surprise, my dress was NEVER ordered. AND they lost my $800 cash down payment. Luckily my mom kept the receipt and they honored it (surprisingly). After speaking with the manager, with no compensation whatsoever, my dress arrived about 1.5 weeks later. THIRD, when my bridesmaids dresses came in they ordered the wrong size on one of my girl’s dress, despite my bridesmaid saying she needed a smaller size. And her dress ended up being approximately 3 sizes too big, costing her a fortune in alterations. I will NEVER recommend Pearl’s Place to another person because of their 1 star service.

As a first time Bride, I didn’t know the first place to look, but remembered going to Pearl’s Place with my Best Friend to find her dress. So after a few spots, I landed back there. My bridal consultant was awesome in helping me pick out my dress and accessories. I had paid my deposit and never went back to get the dress until maybe 2 months before the wedding. I never looked for another dress as I was sold on this one. With only 2 months left, Pearls Place was able to order my dress... although that was cutting it close and it arrived 2 weeks later. I’m so grateful for the service and assistance during what can be a trying time for some. Thanks Pearl’s Place!

I went here because THREE other ladies from my workplace got their wedding dresses at Pearl's and all worked with Lisa - I figured I owed it to myself to at least check it out. Lisa is fantastic. I told her I wanted something comfortable, with straps, under $1000, and she pulled a TON of dresses to help me narrow it down. She starts with a baseline dress and pulls others based on your feedback. Once we figured out what I liked and didn't like, she was able to pull THE DRESS for me. And when I moved to Chicago - they shipped it to my new address without issue.

AMAZING!! I ordered my dress through them and had a fantastic experience! Jordan in the office was so helpful, quick to respond and made my wedding dress dream come true! I am so happy I found them!

Very disappointing experience for such a happy moment. Started with going in for the first time to find my dress. Our consultant was not friendly during our entire visit. Very dry and not welcoming. I came into the shop specifically stating my budget so she stayed around that amount. I finally found THE dress and our consultant has the nerve to say, "I know this is over your budget but would you like the try this one on?" It was $1,500.00 over my budget AND I just said yes to my dress, no I do not want to try it on. However, my dress did come in within 2 months and fit perfectly. A few months later my bridesmaids and I decided to give them another chance to get bridesmaid dresses and it was WORSE! We showed up at 5:30 and they closed at 6:00. Our sales consultant to be exact was a woman named Valerie. Awfully rude!!!!! We were looking through dresses to try on and she walks up to us, grabs the dresses, and says, "we close in 20 minutes so come try on." 3 of my 10 girls we're able to try on dresses until Valerie rudely turned off all of the lights, had the door locked, and standing at the front counter with her arms crossed looking impatient and bothered by our presence. I work in retail.. Even if you are there past closing time, your customers come first. She was NO HELP AT ALL! We'd ask her questions and get no response, she was no where to be found for more than half of our visit, and when she was around she had her arms crossed behind the counter with a sour look on her face. Our experience felt very rushed so we decided to leave and try somewhere else because I refuse to give more business to a company that has given me a horrible taste in my mouth on days that I should remember and cherish forever. As we're leaving, there was go goodbye or any words from her. She unlocked the door, let us out, and went on her way. I will never give my business to this company or send people their way. Very disappointing.

Excellent customer service. Ms. Valarie helped me pick out a gorgeous dress. She was very attentive and honest with her opinion. When dress shopping, I valued her honesty . I didn't want someone to tell me I looked good in everything thing I tried on. I also purchased my bridesmaids dresses from here also. With the closing of Alfred Angelo, they went above and beyond to make sure my bridesmaids had an alternate dress choice. Exceptional and would recommend to all.

Not the bridal experience I was hoping for. The sales attendants were showing me dresses $1,000 over my budget. When I asked the price, the sales lady didn't know. My wedding was 10 months away but I felt pressured to buy the dress since it takes "8 months" to arrive. I asked for no strapless yet they kept showing me strapless dresses. It looked like they had a large inventory of dresses yet I was only shown a few extremely expensive gowns. Very disappointing.

Terrible experience with this place. My appointment to select my dress was perfect. We picked exactly what I was looking for but alterations department was a nightmare. I left with my dress in hand in tears. I brought it to another seamstress to look at and they found holes in my dress, bustle was incorrect and crooked, and the handle under the train was tacked incorrectly to the point it puckered terribly. They altered the complete shape of my dress. very displeased with customer service. 3 appointments later and still unhappy. Never recommend anyone to this place.

Just purchased my dress yesterday! I had Tena and she was absolutely amazing! She knew exactly what would look good on me and met that with what I pictured in my head perfectly! She was not like most salons I've been to where you can tell they are just about making a sale! Prices were amazing! If you need a dress, go Tena at Pearl's Place!

Pearl's Place has a wonderful selection! Courtney was fabulous at listening to my ideas and pulling the perfect dress for me. After visiting two other salons in the area and trying on about 12 other dresses that weren't right for me, I tried to tell Courtney the same thing I told the other consultants, and she nailed it with the second dress she pulled for me! It fit me like a glove, almost like it was made just for me. Very little alterations needed! She suggested I order a petite size due to my height, and it worked out perfectly. I did not need to even hem the bottom of the dress, just some minor alterations near the bust, and otherwise, a perfect fit. Courtney was so accommodating every step of the way and you can tell she is a pro at her job! Also, my bridesmaids dresses were beautiful! I enjoyed working with her and the staff at Pearl's Place. I am a happy customer!

I got my bridesmaids dresses from Pearl's Place. They have a huge selection in the shop, which made it easy to choose my dresses ...(they look different in person than they do in the bridal magazines!). All of the ladies at Pearl's Place were very sweet & helpful! Not snobby at all, like some bridal salons can be. Most of my bridesmaids took their dresses elsewhere for alterations (and received a percentage off the dress).

After looking all over Baton Rouge for a dress my sister suggest we head to pearls. Although we did have to wait two hours to be helped because they only take walk ins the staff was very friendly and helpful. Prices are wonderful!!

My experience started off well. It was a Saturday and they were indeed a mad house but I didn't mind waiting my turn. The saleswoman listened to my likes and dislikes and price range. I saw a dress on the door of another dressing room and asked if I could try it on. She told me it was about $1500 out of my price range but she had something similar. I FELL IN LOVE with this dress. It was brand new to the shop and they all commented on how well it fit and how beautiful it was. My order was taken down on an index card (don't we live in 2016?) but I was too excited to care. I purchased the dress that day walking out ecstatic. That was the last time I walked out of this shop happy. I intended to bring my dress in for alterations the weekend that mother nature happened and my home parish flooded. When I called the shop they were very unsympathetic in the fact that we could not get there due to flooding and told me my dress HAD to be there the following weekend and even then they could not garentee the alterations would be done in time for my wedding. They also refused to make an appointment for me the following weekend to ensure I was seen. I was distraught! Being a pageant girl, I've been around my fair share of dresses and alterations. I knew exactly what I wanted done to the dress but the saleswoman, Courtney, was adamit that they could not and would not be done then instead rudely insisted I needed to order a bigger size. It took 3 months for my dress to come in initially but she promised it would be there the following week and that the alterations would be done in time for my bridals (glad to know since the week before when we were flooded that wasn't the case). I left in tears not knowing if my dress would be ready in time, due to conflicting statements from workers, and that they basically implied I had gained weight. The dress came in, I went for alterations and was given the date to come back. The day before the date given, I called to ensure my dress was ready and was told yes. I left work early on a Friday to pick up my dress. When I got there to try it on only half of the alterations were complete and there were still pins in the dress (pins that wouldn't have been necessary had I kept my original dress and not ordered a bigger size). I was also told the dress was steamed. Let's just say a 2 yr old could have done a better job. They were okay with telling me I had to come back AGAIN so she could finish. NOT happening since we drive over an hour to get there each time. I insisted it either be finished that day or I was taking it regardless and would have it finished elsewhere. The seamstress had all kinds of excuses but told me she would have it finished that day. As soon as I walked away she began helping someone else! We waited 30 minutes before my mom had to go find out how long before we could have the dress. No one seemed to know what she was talking about. Finally, we were told we could leave and come back before the store closed to pickup the dress. Glad we didn't have other plans! At 4pm I walked back in to get the dress and was asked to try it on again. NO WAY IN HELL! If the alterations still aren't right I'll be bringing it to my seamstress and PAYING for more alterations. I'm so glad to be done with these rude, unorganized and inconsiderate people. Stay clear if you're looking for the "magical" dress experience!

I really wanted to like Pearl's Place, both of my older sisters bought their dresses from Pearls, but that was over ten years ago, and things seem to have changed. They have a ton of dresses and do free alterations, which is amazing, but the service there was so bad that I have to give it one star. I went three separate times. The first was horrible! It was on a Saturday, which I recognize is the busiest day, but their website said they didn't take appointments (turns out they maybe, sort of do?) so I didn't really have another choice. We waited for almost an hour, which I didn't mind, and spent the time coming though the racks of hundreds of dresses, all of which are in plastic, so its not easy to see them. When the consultant finally called my name, she didn't ask me anything about the wedding or what I wanted, she just said "what do you want to try on first?" Since there were several hundred dresses, I thought this was kind of a crazy question, but my friends were able to pull a few from the racks that they remembered us liking. The woman was so rude. She mentioned several times how close she was to being off and how everyone needed to hurry up. She did not help with the dresses at all, my friends got them form the rack, carried them to me, then helped me put them on. I wasn't expecting anything fancy, honestly,but in a store with that many dresses, it seemed reasonable to expect some guidance. Overall, it was terrible and I couldn't wait to be done with it. It really took the fun out of it. The second time I went was a totally different story. I was with my family and wanted to show them just one dress that I had liked from the first time. Again, it was a Saturday and super busy, but I found a lady and asked if I could just try on the one dress - I had located it myself. She was very sweet and let me slip in a room. After she saw me int he dress, without asking, she started pulling other similar dresses for me to try. Although I didn't decide on any of those dresses, this visit may have changed my mind if not for the fact that... I went back a third time, on a weekday, when it was very slow and was unlucky enough to get the same lady from the first appointment. I should have just asked for someone new, but I'm polite and didn't. Again, it was a terrible experience and I refused to go back again. There are no less than three bridal stores within a mile that will treat you so much better, and for a similar price. Do yourself a favor and go to one of those.

The staff at Pearl's Place knew exactly what I would love based on my description and vision in my head. I got the opportunity to work with Lisa and wound up purchasing the very first dress she pulled for me. I couldn't have had a more perfect and relaxing experience.

My dress from there was stunning and affordable. I popped in there without an appointment to try on dresses and had 3 girls drop what they were doing to help me. They were friendly and made my experience special. From there I found them to be somewhat difficult to deal with. I had a hard time getting someone to call me back and my dress came in late (which they gave me attitude about) and wasn't ready the day it was supposed to. They did solve the problems efficiently I just didn't like how I felt like it was my fault things weren't done on time. But sometimes people just have a bad day, so I would still recommend them because their dresses are beautiful and priced well. Just make sure you have plenty of time before your wedding!

I looked all around the state of Louisiana to find THE dress and found it here. I absolutely love my dress. The reason I am only giving 4 stars is because of how tricky it was to work with them. Here goes: 1) They guarantee free alterations but in reality it's singular...not plural. You only get one alteration, that's why it's free. 2) They ask you to setup an appointment for your alteration and fittings. There are no appointments. You have to show up the day you commit to at least 1.5hrs before they open. Someone happened to tell me about it so I didn't have any issues thanks to that, but a lot of other women did. I live 3.5hrs away from Metairie so my mom and I decided to stay the night before and show up nice and early. Thank goodness it worked out each time because I was always the 2nd one there...can't imagine how long the girl before me had been there. After the 4th person things start to fall apart pretty quickly in the shop so show up early. It's worth it! 3) You have to call a week before your wedding and ask them to steam your dress. Not sure if this is how it works everywhere but as a business professional I would think they would take the initiative on this front and be proactive about it. Because isn't that what customer service is all about? Overall, a lot of waiting but expect to find an amazing collection of dresses. It's so worth it.

We made an appointment here against the advice of numerous people. My sister is LDS and needed a modest dress. She found several dresses in the Allure Modest line and according to Allure's website, Pearl's was the only place close to us that carried that line. We made our appointment for 11:30 on a Saturday. We arrived at 11:20 and signed in. We were told to have a seat and wait. (We ended up standing since the only place to sit was where brides were trying on dresses and the seats were occupied by family members of said brides.) My sister overheard the staff mumbling that they didn't know why someone scheduled appointments between 11 -12 because they "can never get to them." We finally got a stylist at 12:15...45 minutes after our appointment was supposed to start. My sister showed her pictures of the dresses she liked and the stylist promptly told us they didn't carry that line. When we told her that Allure's Website and their own website said they carry it, she told us "We carry the Allure line, but not all of the Allure line." We should have left then, but she said she could put my sister in a couple of dresses that the modest line dresses were based on so we stayed. BIG mistake. The two dresses she pulled were no where near what she wanted. (I had the Allure website up on my phone and what the website said the modest dress was based on was NOT what this girl was showing us.) The stylist could clearly see my sister's frustration and told her "look, there just isn't a demand for modest dresses so we don't carry them." I told my sister to get dressed and we left. I felt like this stylist gave up on making a sale when she saw what my sister wanted and didn't even try to show her anything that could possibly be altered. We went to The Bridal Boutique by Maeme's and worked with Hillary. She knew exactly what my sister needed and was able to pull dresses that were VERY close to what she needed & wanted. The customer service we received from them was heads and tails above what we received at Pearl's. They even took her to their computer and pulled up the Venus Temple line and showed her dresses they could order for her. We also visited Bustle's and Bows. While they really didn't have anything close to what she wanted, the stylist still tried and was very sweet and helpful.

Pearls place has the widest selection of wedding gowns for you to try on. They are a tad bit expensive but these are designer gowns here people! What was rediculous is my dress was 4 sizes too big and had to be altered several times. Before I took my pre-bridal pictures they gown was still to big but I had no choice I had to take the gown. I asked if I could bring the gown back to be altered after I took pictures and I was assured that I could. Well I did just that and was told my dress could no longer be altered because they don't alter dresses because of weight loss?!?!?! I had a total breakdown. That wasn't it though, my mothers dress, that came in a month after they told her it would was also too big. We picked it up on Feb 2nd, my wedding was on March 18th mind you, and took it home because we had no time to get it altered. We were told that we could bring it back on the allotted days of the week to get fitted. Well we did that and one of the rude ladies said that the paper on the front of the dress said that we should have brought it back on Feb 2nd!!! That was the date we picked it up! I loved my gown it was beautiful and so was my moms. If you want a beautiful dress with a handful of attitude then this is your place. They ladies that actually finds your dress for you are great. It's just the one that is behind the desk for pick up or drop off that was horrible.

While I didn't find my wedding dress here I did shop here for my dress. Even though it was busy they treated me with respect and took their time fitting me in gowns. I would highly recommend coming during a week day rather than on a Saturday to avoid the crowds. I did come back and purchase my hair piece, a bracelet, earrings, and my first dance dress. The accessories they have were high quality and they gave me very good prices. I ended up ordering one of their evening wear gowns and getting it altered into a tango dress for our first dance. It worked perfectly and the dress arrived several weeks before the quoted delivery date.

Pearl's Place has a great selection of dresses, and I found my dress here, mostly because I had already tried it on at another salon and was ready to purchase it that day. Pearl's Place can seem very chaotic, but their employees are can be very helpful and friendly (I loved the woman I worked with). However, I had much nicer bridal experiences at the other salons I went to, and I felt like I had little to no privacy while trying on the dresses in their very small dressing rooms. I am also a little disappointed with their alterations team. I was under a tighter alterations schedule, yet would have to continually ask for things to get done that we had discussed at earlier appointments (such as getting cups sewn in- and they were more like pinned on then sewn into my gown). If you want a good selection and are ready to purchase a dress, this is a great salon, but if you want a more personalized bridal experience, go to another salon.

I was at Pearl's Place searching for my bridal gown a few times, and had good experiences each time. I did not end up getting my dress there, but that had nothing to do with my experience as it was great. Everyone was friendly and welcoming, including the scheduling process when I spoke with Jordan. The first time I went was on a Saturday, actually just to look around as I knew it would be busy. Courtney greeted me and was so kind, and I decided to wait and had a great experience with Jessica. I went back weeks later and Pearl's place was so accommodating to squeeze me in when my mom was in town, and also let me come back the next day to show the dress I loved to my friend. They were very patient with me being indecisive, and never pressured me to make a decision, only letting me know about timing to be realistic. On those other occasions I had Kim and Lisa, both very patient and made me feel comfortable. The staff at Pearl's Place take the time to help you, and understand this is a big decision. I will definitely recommend that people go to Pearl's Place, and plan to return for some accessory shopping.

Unfortunately my experience at Pearls place was not as pleasant as my other vendors. I decided to purchase my bridesmaids gown from them. The gowns came in on time however lot of delays with the seamstress cause myself and bridesmaids to be stressed. The staff never took ownership for their mistakes. For ex. My out of town bridesmaid came to get alterations and dress got lost and was never altered. Of course they never apologized. For her 2nd alteration, we asked questions to the staff and instead of them addressing the concerns we had, they called a male worker to stand and stare at us while we waited for them to find the gown again. The seamstress is by far the rudest I have ever come across. She is very abrupt and rushed 3 of my bridesmaids to take gown that were not altered properly. One bridesmaids got so frustrated with her attitude she took her dress home and got it fixed by another seamstress. They definitely don't go the extra mile. I will never recommend them to a single soul! This was by far my worst and most stressful vendor. Sharanie

I went to Pearl's Place because it was recommended by a woman who worked at David's Bridal, I couldn't find what I wanted there so she suggested Pearl's because they have more unique dresses. When I called to make an appointment the lady over the phone told me I did not need one and said I could jut come in, I felt that was a little strange. When we arrived there the place was a zoo. I had to sign in and I waited aimlessly for 3 hours, they had no waiting area or seats. I finally got sick of wasting my Saturday and got up and left. Not very good customer service, I wasn't even acknowledged, the selection was good from what I saw. I wont go back though.

Pearl's Place is the only bridal shop I visited, and I ended up buying a gown on my first visit. Although, the dressing rooms are far too small, and it's mass chaos on a Saturday, I left feeling satisfied and happy with my purchase. I decided because of my easy experience finding my wedding gown, that I would go ahead and choose my bridesmaid dresses from there, too. This experience was exceptionally poorer than when I went to choose my gown. We barely got any attention, but I did end up choosing a dress for my girls at Pearl's Place. A word to those who have bridesmaids that live out of town: They advertise "Free Alterations." Alterations are not exactly free - they are rolled into the price. Most of my bridal party lives out of state, so they gave us a small percentage discount on the dresses since they wouldn't be having them altered there. That's the only positive out come of that experience. Fast forward to today - my fitting for my gown: I left in tears! Again, the dressing rooms are far too small! My dress is voluminous and the fabric is delicate. I'm not a big girl, but because of the small dressing rooms, I was basically in fear of ripping the thing while putting it on in such constricted space. Additionally, the dress they ordered for me was probably a size too big. Because of the volume of the skirt and where it falls on my waist, it makes me look about 30 lbs heavier than I am. I am extremely disappointed; this is not at all how I imagined myself on my wedding day. The seamstress just kept repeating to me that there was nothing she could do about it, because of the way the dress was constructed. I will see how it ends up, but I'll probably have to shell out additional money to take it to a more skilled seamstress. I spent $2000 and am not at all happy with the way the dress looks or the customer service. No one seemed to care that I was upset. I was given a very much "deal with it" attitude. I would never recommend Pearl's Place. And if you do go, do not go on a Saturday!