All-Inclusive & Affordable Houston Wedding Venue
$5,680 starting price
300+ guests
Haely
WALL
Typically responds within 24h
Pelazzio Reception Venue is a full-service wedding venue in Houston, TX. This sophisticated event space is handled by a full-time staff, well-experienced in making the wedding weekend memorable and elegant. They have an arsenal of in-house services available to make sure nothing at your reception is forgotten.
Pelazzio Reception Venue was established in 1999 and has been home to all types of weddings, from low-key to extravagant, over the decades. Their location in the heart of Houston’s Westchase and Energy Corridor has allowed them to service happy couples from all walks of life. The decor in the ballrooms gives every reception a magical vibe, with high ceilings, ivory chiffon drapery, and a classic chiffon wedding arch. They prioritize tradition to give couples the wedding of their dreams and tailor their services and packages to fit the couple’s budget.
The property holds four different venue options in the two grand ballrooms. The most popular event space, The Grand Ballroom, can hold from 125 to 250 guests. It features large mirrors, chandeliers on the ceiling and walls, and a large, sophisticated staircase as a choice for a grand entrance. The Tuscany Ballroom can cater to weddings with as many as 550 attendees and has partitions that can split it up into three rooms for more intimate affairs. Linens, centerpieces, chairs, and lights come in a variety of colors and styles to match your wedding theme. The available wedding packages are fully customizable to fit every couple’s needs and preferences for their special day. Each package features talented full-time staff to make sure you are taken care of every step of the way. Their onsite wedding consultants and planners are dedicated to working out the smallest of details to create a seamless planning process. Their inclusive services keep the journey down the aisle as stress-free as possible. The in-house catering is made fresh by the property’s chef and includes options for plated dinners, carving stations, chocolate fountain stations, and a custom buttercream cake. Bar packages include skillful bartenders to serve unlimited drinks to your guests to keep the party energy high. Modern ice sculptures can be carved into any shape with whatever initials or romantic symbol you want. Fresh floral arrangements will bring a relaxing aroma and classic style for you and your guests to enjoy.
Pricing details
Starting prices
Reception:
$4,000
Ceremony:
$1,500
Bar services:
$9 per person
Catering:
Contact for price
Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices. Peak season for this venue is May-Dec.
Amenities + details
Amenities
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Reception Area
Wireless Internet
Settings
Ballroom
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Food & Catering
Planning
Any questions?
Meet the team
Haely
Wall
I’ve been working as an event planner at Pelazzio for about 4 months now, and my favorite part is hearing how excited people get when I help make their dream event come true. Fun fact—I’m actually based in San Antonio! The best part about working at Pelazzio is definitely my coworkers. Everyone is so kind and helpful, which makes it such a great place to be.
Reviews
4.2
out of 5.038 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Pelazzio is praised as a beautiful wedding venue with well-prepared facilities and professional staff. Reviewers appreciate the courteous treatment extended to all guests, brides, and vendors. The coordinators are commended for their excellent professionalism, clear communication, and reasonable costs, making it a highly recommended choice for any special occasion. Some feedback suggests offering to-go plates for paid food and admiration for the helpfulness and information provided by the wedding planner, Addy.- Top reviews
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Elizabeth P
5.0
9/17/2024
This is a very beautiful Wedding & Reception venue with everything needed and well prepared ahead of time. Houston String Music loves playing at this facility because of the professional staff. Everyone whether a guest, Bride, or vendor is treated with courtesy & helpfulness,
Ibrahim A
5.0
11/30/2023
The professionalism and the communication that we had from the coordinators at the Pelazzio was excellent they were with us every step of the way, and their costs were very clear and reasonable I highly recommend for any special occasion
Vendor response 11/30/2023
Hi Ibrahim, thank you for this wonderful review and recommendation. We appreciate your kin...
d words and are thrilled we could make your big day a special one!
Any questions?
Bethany C
4.0
11/16/2023
UPDATE END TO SAGA:
I was contacted directly by the CEO and we discussed everything which had happened. They apologized profusely for the events and I was given my full videography refund and footage of my wedding as am apology. I have updated my review to 4 stars to reflect Pelazzio still has some learning, but I'm grateful my reviews reached their CEO to get this resolved. There are memories the videographer missed I will never get back, but at least Pelazzio had the decency to try their hardest to make it right and I will happily applaud them for that.
UPDATED Now that I've had my wedding:
Please understand the food, venue, decorations, dj, photo booth, etc. were all absolutely amazing. Where the low rating review comes in is from the pelazzio personnel.
I'm tired. Plain and simple.
We've had 4 coordinators due to high turnover on their side. We discussed every single detail with the 1st two, including videography as we added that with the 2nd coordinator not in the original contract made. Every single detail discussed with the first 2 was lost by Pelazzio. Every single thing had to be rehashed with the 4th and final coordinator and even then numerous questions could not be answered due to how new she was at the time (only a month or 3 into the job). The 3rd coordinator we met at our food tasting event and only discussed simply alcohol details, but she was quickly replaced with the 4th coordinator due to reorganization on their side.
This has now turned into a multiple week long problem on how Pelazzio is restricted and cannot send us our wedding video raw footage as was discussed and agreed upon with the 2nd coordinator. They also cannot send us the restrictions placed and have simply kept to our video is locked up behind red tape. This is extremely upsetting. We paid for a 6 hour videographer and only received a 45min condensed version missing several key scenes. I have given the key scenes missing and yet again we are back to square one of they won't provide the missing footage due to contractual restraints. A contract I did not sign and am not allowed to see. It is purely between them and the videographer hired for the event through them.
For reference, the key scenes missing are our version of the bouquet toss and our sparkler exit. These are essential scenes they cut pretty much everything out of in the video sent to us.
Mind you this is also the same videgrapher we had to have 3 re edits of our 45min video done because of messups on their end and lack of communication from them. Now don't get me wrong the videographer is definitely good and worth it, but dealing with the Pelazzio personnel is simply not.
Our coordinator messed up several things day of and beforehand and really just didn't have a lot of answers. This is purely to them being so new.
Because of all of these issues, I highly recommend if you choose to go with this venue:
- Get a coordinator you trust to deal with your coordinator provided by the venue
- Get a videographer for the ENTIRE timeframe which you know and trust and can easily work with directly
- Do appetizers and buffet immediately after ceremony if both being done
- Make sure games and favors are out on tables immediately after ceremony, your coordinator will not help with this even if they're aware
Vendor response 11/28/2023
Hi Bethany,
We appreciate your honest feedback to help us improve our services. Your opi...
nion matters to us, and we are deeply sorry that your experience with Pelazzio didn't meet your expectations.
We want to assure you and address the confusion surrounding the coordinators. At Pelazzio, when you first inquire, you are assigned to an event specialist, which was Addy. The event specialist is responsible for touring the venue, providing package & pricing information, and booking the date with you. Then a couple of months before your event, you get to assigned to an event coordinator, which was Cameron. This person is responsible for planning the event with you during your décor meeting, which takes place 6-8 weeks before your event. They also are there the day of to help manage your event. Before this point, no specific décor options would have been selected as that takes place during the décor meeting. We apologize if there was any miscommunication about this, but we assure you this is the same for all clients. We understand you had spoken with other members of the staff between the time you signed the contract and the time you were assigned to Cameron, but these other members were not your assigned coordinators.
As for the videography, we apologize for the misunderstanding regarding the package. On your upgrade contract, it does state the following "One Videographer for 6 continuous hours, Includes a 30-45 minute Short Story with Basic Editing, Restrictions apply." We apologize if we failed to explain what the package entails thoroughly. The terms and conditions on your event order form also mention that Pelazzio is granted control of editorial, production and post-production services. If you have any questions about the terms and conditions or your contract, we will gladly assist you. We were sorry to hear you were unsatisfied with your video, but our department head has been working to accommodate your wishes. We apologize that is taking longer than expected, but we do promise all photos/videos to be delivered 30-60 days after your event. We will meet this deadline and work to make sure the work meets your expectations.
Again, we appreciate your feedback and are glad to hear that everything else went well for you on your special day. Thank you for choosing Pelazzio and we wish you and your husband the best in this new chapter in your lives!
Omega R
5.0
11/16/2022
Great prices but should off to go plates for food that you paid for especially when you know that the bride and groom don't really get a chance to eat.
Vendor response 11/16/2022
Hi Omega, thanks for leaving us a review! Unfortunately, it is stated in the terms and con...
ditions we do not allow any leftover food to be taken from the venue. We do not allow it for health and safety reasons. We hope you understand and we appreciate your feedback!
Brionna W
5.0
11/11/2022
Our wedding is next year. Our wedding planner is Addy and she is so great and very informative and helpful in any way we need her! Can’t wait to have our Pelazzio wedding!
Vendor response 11/11/2022
Hi Brionna, thanks! We look forward to hosting your special day!
Thandiwe N
5.0
10/06/2019
My husband and I recently (Sept 27th) had our wedding at the Pelazzio. It was amazing. The decorations were beautiful, food tasted great, and all their vendors were professional and provided excellent work. we had the pleasure of working with Kristina, her and our coordinator made sure everything went according to plan so that we were able to enjoy our night. I love that this venue has everything you need in one place and if you want more they have contacts to get what you need. Our day was one for the books due to this venue, our families are saying it is the best wedding they have been to.
Vendor response 01/22/2021
Thank you so much for the kind words and for sharing your experience. We will be sure to p...
ass along your thanks and compliments to the people you mentioned. Thank you again for choosing Pelazzio.
Chantell B
5.0
6/25/2019
Our day was really nice. The food was excellent, the bartender made really good drinks and the decor was really beautiful. We loved the fact that everything was all inclusive - from the limo, the wedding photographer, the DJ, the wedding cake, the liquor, the real roses with the vases and place settings. Everyone commented on how beautiful everything was. The staff was also great to work with!
Vendor response 01/22/2021
Thank you for the review Chantell! We take pride in making sure events go smoothly for our...
awesome clients like you and look forward to helping you plan your next celebration with us again.
brittnee s
5.0
2/13/2019
My husband and I got married on January 18th, 2019. We had our ceremony and reception at Pelazzio. The main thing I really like about the venue, its an all inclusive venue. They took care of the food, flowers, decorations, dj and photos. Abraham was our wedding coordinator for the evening, he was amazing! I felt like a queen the whole night, Abraham really took good care of us.
Vendor response 02/13/2019
Thank you so much for the kind words. We love Abraham too, as he absolutely loves what he ...
does from brides. So great to hear you felt like a queen, that means we did our job well. Thank you again for choosing Pelazzio
Brei H
5.0
11/02/2018
Pelazzio is the greatest venue ever. They made my dream come true. My wedding was so elegant, food was awesome; most of all, I didnt have any complaints. For your dream wedding, choose Pelazzio!
Vendor response 06/18/2019
Thank you for the kind words.
Kahla H
5.0
10/25/2018
You would think that having an all-inclusive venue is too good to be true, well… I am here to tell you, it is not! Pelazzio Reception Venue is definitely a place worth considering for a stress-free wedding. My wedding was absolutely beautiful!! My guest raved about the food and the open bar was also a HUGE hit!! My event manager Luis did everything he could to ensure that my wedding ran smooth, even when things looked like they were about to fall apart. I am extremely blessed to have gotten an event manager who cared so much about my event...even after my event. Everything was great! Beautiful venue and great staff!! Not only is it a one stop shop, but the cost is very affordable for the amount of service, and quality you get.
Vendor response 06/18/2019
Thank you so much for sharing your experience and giving our establishment 5 stars. We wil...
l be sure to pass along your thanks and compliments to the people you mentioned and want you to know that we are investigating the things that you mentioned in full force. Congratulations and best wishes to you and your family.
Maria F
5.0
9/22/2018
This is a top notch reception venue. At first I was kind of skeptical because of the location within a shopping center but the inside is absolutely beautiful. From the first day we felt special, not just like any customer they can make money of. We decided to go with the paradise package which has everything included you can dream of. (Cake, DJ, open bar, centerpieces, Buffet, etc.) Besides that there are a ton of upgrades and also whatever you want to bring in or add they def will make it happen. From the first day of planning leading up to the event, there were no issues so whatever and having so many things included already takes a lot of stress of you, i know what i'm talking about :) The night of the wedding was perfect. Eddie, our planner, made sure everything was the exact same way we planned it with him 3 weeks before and he also made sure that Abraham, our Banquet captain, had all infos. Abraham and the service staff were top notch. Always checking on us, we always had food and drinks which is not very common for the newlyweds. The food was so tasteful, especially the chicken cordon bleau. We got so many compliments on the food, on the DJ, the decoration, the lights, like literally everything was perfect. This was our day and the Pelazzio exceeded our expectations by a lot. I can truly recommend this location to anyone. Don't be scared away by their location, it was the best night ever.
Vendor response 06/18/2019
Maria, thanks for sharing your experience! Our team is thrilled you’re happy with our serv...
ice. Eddie really is a fantastic support; we feel so lucky to have him. We’d love to continue making dreams come true for awesome clients like you and your beautiful family. Thanks again!
Seymone W
5.0
8/09/2018
They were nice, attentive and very professional during the whole process. I was greatly satisfed as the bride.
Vendor response 06/18/2019
Thank you for sharing this review Seymone! It was a pleasure celebrating with you and we h...
ope to see you back at Pelazzio for future events.
Amanda R
5.0
7/09/2018
Everything was PERFECT!!! I couldn’t have asked for a more beautiful wedding. They coordinated everything perfectly. It’s all inclusive so I was worried maybe the photography might seem cheap but she was WONDERFUL! We got our pics back in 10 hours!! Food was great, DJ was upbeat, our coordinator Eddie made sure I had a glass of wine at all times. I wish I could relive it over and over again!!!
Vendor response 06/18/2019
Thank you for the review Amanda! We take pride in making sure events go smoothly for our a...
wesome clients and look forward to helping you plan your next celebration with us again.
Kathleen B
1.0
3/30/2018
This place is an all-inclusive, one-stop shop location. The inside is wonderful, and the service was great when we went in for their Open House event in March. I had been emailing Lizbeth since August 2017 about a wedding for December 2018, and from the pricing that was given to me through email I thought my wedding was set. However, when I went in, Lizbeth said that the wedding date was not available due to repeat business for corporate events. WHY WERE WE NOT TOLD THIS BEFORE WE DROVE FOUR HOURS TO CLOSE A DEAL?! Apart from that, Lizbeth could not shake off the Paradise package ($79/pp). While yes, I did think it was a great choice in the beginning, she could not explain why $3,500 had been added as fees. Could not break it down for us and was UPSET when we asked for the explaination. When I say upset, I mean “huffing and puffing” upset. When my fiancé stepped in to speak on my behalf (I was red-faced at this point) she was belantently rude. She was not sympathetic about the situation. Said that she’d speak to upper management about making that day available to us and “let them know that we drove four hours away, and BLAH BLAH BLAH.” Those were her exact words... BLAH BLAH BLAH. The amount of unprofessionalism was enough to make me want to scream. If one were to consider this place, then I recommend speaking to another sales associate.
Vendor response 04/02/2018
Hello,
Thank you for taking the time to review your experience here with us and for bringi...
ng some of these things to our attention.
Our number one goal, aside from hosting flawless events, is to make sure all of our potential clients are treated with respect and enjoy their planning as they prepare for their big day.
The same as any other venue, ballrooms & dates cannot be held without a first receiving a deposit from the client. I apologize you were under the impression that your wedding was set without paying for anything.
I also want to apologize about the miscommunication when it came to checking availability in our ballrooms and confusion you may have felt came to pricing. Please let me ensure you that we are very transparent about our fees & service charges and would love to have another chance to go over the calculations in more detail with you. I was also able to verify that the date and room you've requested is in fact available.
If you're still interested in hosting your wedding here with us it would be our utmost pleasure to plan your big day with you! Please give us a call at (281) 531-0008
tse moi l
4.0
9/25/2017
great place
Vendor response 06/18/2019
Thank you for your review
Delonda J
4.0
9/15/2017
My husband and I got married at the Pellazio Reception Venue on 7-7-17 and we had a great time!!
Vendor response 06/18/2019
7-7-17 it sounds like a lucky number. Thank you for positive review and good vibe
Tracy T
5.0
6/02/2017
The Pelazzio staff took care of everything, and I couldn't have asked for anything more. They were on top of it all. Luis and Eddie, the banquet managers were very responsive to my questions, and helpful in their recommendations. The waitstaff were attentive and professional at our reception. Even accommodating us to serve dinner a little earlier. I cannot rave enough about this venue. They made the whole planning process easy and stress free.
Vendor response 06/18/2019
Tracy, thanks for sharing your experience! Our team is thrilled you’re happy with our serv...
ice. Luis and Eddie really are fantastic supports; we feel so lucky to have them. We’d love to continue making dreams come true for awesome clients like you and your beautiful family. Thanks again!
Kristen L
5.0
4/13/2016
Pelazzio was an amazing venue for our wedding event! My now husband and I had our Indian wedding celebration here and could not have been happier with how it all turned out! They have a wonderful "Aroosi Package" to cater to traditional Asian events, which includes delicious food. We wanted the grand ballroom but the Saturday was booked for the weekend we had in mind - we ended up going with Sunday and it worked out great! Having our event on a Sunday made it even more affordable and they also threw in free photography and free limousine service, which was great! My mother-in-law was the person primarily in communication with the Pelazzio, but every time I met with them or emailed them, they were very responsive and helpful with me too. They even added some upgrades for us with little or no additional charge and everything turned out beautiful on the day of! Overall, it is a very reasonably priced and beautiful venue with the option to customize the event to your individual style.
Vendor response 06/18/2019
Kristen, Thank you so much for the five stars and trusting us to host your special day. We...
enjoyed everything from the start of planning your event to having a blast with you and your guests the night of your wedding, and it's great to hear that you loved all of the services provided here at Pelazzio. We hope to see you again!
Cortney C
2.0
12/22/2015
I think the only thing good about this venue is the price, the service wasn't that great when I was there. The staff wasn't that organized, and they weren't friendly when I got there either. I also don't like the idea of having my ceremony and reception in the same room. Great price, but not so great service.
Vendor response 06/18/2019
We apologize you had an unpleasant experience. We would like to find out more about what h...
appened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
Megan O
5.0
11/23/2015
My reception was held here on November 6,2015 in the Grand Ballroom. Pelazzio exceeded my expectations they went above and beyond to make sure that I had everything I wanted. We were running a little late from the ceremony and they made sure that everything ran smoothly. A special thanks to Luna and Erika for making sure that everything came out perfect and for always being willing to assist my calls. I was very statisfied with everyone there and in the future for any other event that I might have I will be coming back.
Vendor response 06/18/2019
Megan, thank you for the review. We take pride in making sure events go smoothly for our a...
wesome clients and look forward to helping you plan your next celebration with us again.
Amanda I
1.0
4/05/2015
So I had an appointment with Lizbeth to look at the venue. I had already did my research online and wanted to view myself along with my mom. So after looking at the ballroom, Lizbeth wanted to start off with the packages. She first offered the Paradise package. Most of the things in the package, I did not need like dj, ceremony, photography, flowers. Basically she took out a good chunk. I made sure I had my phone up with their pricing so I knew what my best options were so I was fully aware of what I needed from them and didn’t get in over my head by a sales pitch. She quoted a price of $79 per person (even after taking out most items) and I questioned her about it. How can the packaged be still $79 person when you took out most of the items, a price that is listed online as well. She stumbled on her words and didn't know how to answer. At that point she knew she lost a customer. She proceeded to tell me about other packages but at that point I was done listening. She lost business that day. I am not going to spend my money where I feel like I'm being upsold instead of hearing what I need and trying to find me a reasonable package that fits my needs.In the end, I felt like they were just trying to make a sale.
Vendor response 06/18/2019
Amanda, we apologize you had an unpleasant experience. We would like to find out more abou...
t what happened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
Melinda H
5.0
10/03/2014
Great experience - highly recommend
Vendor response 06/18/2019
Thank you for your rating and recommendation
Nikki W
3.0
9/30/2014
When I first meet the sales representative at the Bridal Extravaganza she lead me to believe that I was going to receive an all inclusive event package. (I did, however it did no meet my expectations based on photos) I would suggest you not select the all inclusive packages for exclusively because of the flowers. I went outside of what was offered as I felt it wasn't enough for my taste. I also didn't understand why this team would wait until 8 weeks before the event date to go over details with the client. In my opinion, this makes for disappointment from the perspective of money and having to settle because you can't afford the upgrades. Thankfully I am a Type A Personality and don't wait until the last minute to go over things and get things done. I would have been upset on my wedding. I will say they may want to consider a more mature professional staff. There team should reflect the type of clients they represent and that's not what I saw when I walked in the door. Not the worst venue but ask a lot of questions and stay on top of them.
Vendor response 06/18/2019
Nikki, we apologize you had an unpleasant experience. We would like to find out more about...
what happened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
Lida M
3.0
2/28/2014
Problems with the sales staff (never met the first person we initially talked to, she was never there). Promised things and then when we actually met the customer service staff she keeps saying it's another upgrade when we thought we got the whole package! the staff in the office aren't that helpful during the planning stage. So we got outside vendor for cake, the type of chair we really wanted (not their shabby mocha colored cushion) decorated the venue ourselves! and when we wanted something they kept saying that the other event that morning will need it. Our event was 4pm so we felt that they prioritized the other event than ours. Overall the event went great and the food & service during the event was awesome. The photographer and DJ were both superb! and the master coordinator was very accommodating. Still I won't recommend this venue;-( because of the attitude of the staff in the office.
Vendor response 06/18/2019
Lida, we apologize you had an unpleasant experience. We would like to find out more about ...
what happened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
kvhernandez1
5.0
2/18/2014
My daughter couldn't have picked a better venue . I would do it all over again. Everything went smoothly and I was very happy with the entire experience at the pelazzio
Vendor response 06/18/2019
Thank you so much for your kind words
Janysia J
4.0
1/13/2014
The staff is very helpful! My wedding was great and my family really enjoyed the experience. Timing was a little off because we had to wait a while for food to be served, but overall very good place to have an event!!
Vendor response 06/18/2019
Thank you and glad we could be of service to you.
Sharon F
5.0
10/30/2012
They brought my dream wedding into reality. Everything was perfect and very pleased with the decor, food and service.
Vendor response 06/18/2019
It was a pleasure having you here at the Pelazzio Sharon
KIMBERLY F
3.0
5/30/2012
Things was just okay, price of package was good, but the vendors they use for the packages suck. So you end up spending more money to get better outside vendors for cake and dj services.
Vendor response 06/18/2019
we apologize you had any unpleasant experience. We would like to find out more about what ...
happened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
Janelle C
5.0
5/19/2012
The staff at Pelazzio couldn't have been easier to work with. We added so many last minute changes and they were always willing to accommodate and give suggestions to help us out. Haleh was always ready to answer our gazillion questions and Pablo made the actual reception run so smoothly. My guests are still commenting about how much fun they had and what a great place it was!
Vendor response 06/18/2019
Thank you for the kind words and recommendation Janelle. We loved having your wedding here...
. Hope to see you in your future events
Shella R
3.0
6/13/2011
There were several things not set up as requested (requested several times during the planning stages). My wedding was supposed to start at 5pm. I was, as most brides, late. I was later told my my friends and family, the Pelazzio was still setting up the room at 515pm. When I arrived at 520pm, there were several things not set up as I had directed them to do which I noticed immediately upon walking in. The furniture was not correct, the sign-in table was not set as directed. My canvas portrait was not placed where it was requested. The Grand Ball room was not completed as I was promised. When I viewed the room, it had white draping throughout the ceiling (which is what made the room "Grand"). When I came the week before the wedding, the draping was gone and the ceiling was bare. Agast, I was told they would be putting lighting on the ceiling (like christmas lights). I was PROMISED it would be up on my wedding day. IT WAS NOT. The ceiling was bare and black. The carpet I was to walk down, was laid out only 5 minutes before I came out.
The Pelazzio included the food, which was great. I have never had better food at a reception or any buffet meal.
Vendor response 06/18/2019
We apologize you had any unpleasant experience. We would like to find out more about what ...
happened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
vanessa b
4.0
5/31/2011
Pelazzio was an excellent choice. They were a one stop shop. For the price we had the venue,the dj,the limo, the food,open bar and a great waitstaff! My guests complimented on how beautiful the place was and how great the food tasted. Only thing I found a complaint with is during the time we were giving nuptials the wedding party in the other party room were actually well into their party and we could hear their music.
Vendor response 06/18/2019
It's always a pleasure seeing happy customers. Thanks so much for your positive feedback a...
nd good vibes.
Jennifer S
4.0
3/24/2011
I had problems with the sales staff promising things and then not delivering, but when it came down to it the location was nicely decorated and the food was really good.
Vendor response 06/18/2019
Thank you for the kind words. We loved having your wedding here.
Marcia Ventura Z
5.0
3/22/2011
At first, I didn't want to have my wedding reception at a location within a shopping center, but after viewing the inside of the Pelazzio, I couldn't resist myself. They offer great rates and worked within my budget. The food taste amazing, and every one is professional.
Vendor response 06/18/2019
Thank you for the AMAZING review! We are over the moon that you loved the place and that y...
our wedding was a success! We strive to go above and beyond for each and every single event and we are glad it shows.
Gabriela C
5.0
12/28/2010
Loved everything about this venue! Juan Pablo was the best....he made sure that we didn't have to worry about anything!
Vendor response 06/18/2019
Thank you for sharing this review Gabi! It was a pleasure celebrating with you and we hope...
to see you back at Pelazzio for future events.
Kendall C
3.0
11/17/2010
I had a large wedding (over 300 people) so my venue options were limited. This venue was beautiful and the prices were reasonable. I started out working with one lady who was very nice but quit before my wedding. I then had to work with the receptionist, who isn't the friendliest person in the world. I hired a wedding coordinator and the receptionist would not give her any information or discuss anything with her. The day of my wedding, my coordinator was there setting up but the receptionist kept calling me about issues. Really?! I have a coordinator that is there! Talk to her! Alas, the food was great and everyone had a good time. The final thing that was a little odd was, not 5 minutes after they closed the bar I went to get a beer and the guy told me no. Again, Really?! I'm the bride and how much money have I given this place?! You can't give me one beer! Ridiculous.
Vendor response 06/18/2019
We apologize you had any unpleasant experience. We would like to find out more about what ...
happened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
Holly B
4.0
8/09/2010
Pelazzio has amazing food and the staff is wonderful to work with! Their value and service is one of the best in Houston!
Vendor response 06/18/2019
Thank you for the great rating and review Holly
Kaitlin F
5.0
8/25/2007
I loved all the sparkling chandeliers from the ceilings and the chandelier wall sconces. The interior decor was perfect for my theme. They provided almost everything in the price so there was very little I had to do outside the location.;They changed managers/wedding planners on me three times. That got quite frustrating and we kept having to go over our plans. Even up until the day of.
Vendor response 06/18/2019
Kaitlin, thanks very much for your excellent review of Pelazzio. I'm glad you felt happy i...
n the most important day of your life yet. It's something we've worked hard on and we're pleased our efforts resonated with you.
Elissa H
3.0
8/17/2007
It was in our price range and allowed us to bring anything we wanted in adtion to what they provided. Very easy to work with;The management changes, and you have to know what you want...thay don't offer ideas well.
Vendor response 06/18/2019
We apologize you had any unpleasant experience. We would like to find out more about what ...
happened and who you talked to so we can get this straightened up so this never happens again. Please email us at info@pelazzio.com if you would like to help us improve our services
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Pelazzio Reception Venue
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