Perfect Frame

fore booking. Communication was good until we paid. Engagement photos were filled with distracting issues (phones in pockets, no posing help), but we were told the wedding would be different. Chris personally guaranteed he’d be there, would oversee everything, and that our Pinterest board was reviewed. We expressed very clearly: no palm trees, no beach vibes, and a strong preference for brick/urban shots. Come wedding day—Chris never showed up, and never even told us. Total strangers arrived. When my wife asked if they’d seen our Pinterest board, it was clear they hadn’t. She spent the morning stressed instead of joyful. No shots were taken in front of our venue’s brick wall (a top priority). The replacement photographer didn’t know the area and took us to a park full of palm trees. We felt brushed off every time we asked for a specific shot. Post-wedding: no follow-up, no thank you, no update. We were guaranteed all photos and video in 2–4 weeks. It took 7 weeks just to get photos. Sneak peeks were awful. Editing was rushed. When we finally received the video, our own reception entrance was missing, trash was in the background, and only 2 minutes of the ceremony were shown. It looked NOTHING like the quality on their Instagram. We asked for a redo, and after more poor communication, we got one. It was slightly better, but not good enough. We still haven’t received our photo album (now 5 months post-wedding), despite choosing the photos in June. We paid over $3,200, and our wedding memories were not properly captured. We feel robbed. If you're considering this company, please think twice. You can't redo your wedding day.

we could have hoped for. On the day of the wedding, they blended right in — giving just the right amount of direction without ever making anything feel posed or awkward. Looking back at our photos and video now, it’s crazy how many little moments they managed to catch that we didn’t even notice happening at the time.

ortant to us. On the wedding day, they were organized but also so relaxed and made everything feel really natural, which helped calm a lot of our nerves. The photos and video completely blew us away — they captured everything from the big moments to the little ones we didn’t even realize were happening. You can tell they really care about their work and about the couples they work with. We’re so thankful we chose Perfect Frame to document our day, and we’d recommend them a thousand times over.

ideos turned out even more beautiful than we had anticipated—emotional, captivating, and incredibly natural. If you seek a team that genuinely cares and delivers exceptional results, we highly recommend Perfect Frame.

inely understood the vision we had for our day. Chris and his team were professional, organized, and so much fun to work with. They captured every single moment — from the emotional highlights to the little, candid memories we didn’t even realize were happening. On the wedding day, they brought such a calm, positive energy, which made a world of difference amidst all the excitement and nerves. They kept everything running smoothly while making the whole experience feel natural and effortless. When we received our photos and videos, we were absolutely blown away. Every image was breathtaking and filled with genuine emotion. The highlight film felt cinematic, heartfelt, and told the story of our day so beautifully. Choosing Perfect Frame was truly one of the best decisions we made during our wedding planning. Thanks to their incredible talent and dedication, we have memories we’ll treasure for the rest of our lives. If you’re looking for a photography and videography team you can trust completely, look no further than Perfect Frame. They exceeded every expectation.

ul with any questions we had. On the wedding day, the team of photographers and videographers, led by Chris and Javier, were professional, punctual, and an absolute joy to work with. It truly felt like we had our own personal cheering squad encouraging us throughout the day. Taking photos in the Florida heat can definitely be a challenge, but their positive energy and support kept us smiling and having fun the entire time. We received our photos and videos right on schedule, and they turned out absolutely beautiful. We’re also so grateful we chose the package that included all of the raw video footage — having every moment preserved means the world to us. To any couples searching for a photo and video team for their wedding — you absolutely cannot go wrong with Perfect Frame. They captured our day perfectly and gave us memories we’ll treasure forever.

ghtful team who was very receptive to our wedding vision. Chris and Javier were incredibly kind, supportive, and helpful throughout the entire planning process. Turnaround time was exactly as promised — we received our full gallery just before the six-week mark. We were absolutely floored by the results. In total, we received 950 stunning images, all available for high-resolution download, along with access to a beautifully curated print and album shop offering a wide array of options. We are beyond grateful we chose Perfect Frame. Their artistry, professionalism, and attention to detail were unmatched. If you are considering a photography and videography team for your wedding, trust me — you want Perfect Frame by your side.

ween. All of our friends and family who watched the film said it perfectly captured the essence of myself and my husband. Beyond the film itself, Chris and Javier’s energy was a breath of fresh air during a somewhat stressful day. They were calm, cool, and collected, and we immediately felt like we were in good hands with them. We’re beyond happy we hired Perfect Frame and cannot recommend them enough!

hem for our wedding save-the-dates and invitations. Chris went above and beyond to ensure we had the perfect shots, and his kindness and professionalism made the experience unforgettable. When our wedding day arrived, the Perfect Frame team completely exceeded every expectation! From start to finish, they made us feel like the most important people in the world. Not only were they professional, but they were also incredibly warm and accommodating, making the entire day feel seamless and effortless. We visited multiple locations throughout the day, and no matter where we were, they captured breathtaking photos and videos we will treasure forever. Our photographers and videographers — Chris, Aliyah, and Javier — were absolutely phenomenal. Their attention to detail, creativity, and ability to capture the raw emotions of the day resulted in wedding photos and videos we are completely in love with. The cinematic videography and editorial-style photography that first drew us to Perfect Frame truly shone through in the final product. Even after the wedding, working with Perfect Frame was a dream. They were so accommodating with any edits to our final video, making sure it perfectly reflected our vision and the magic of the day. Choosing the right photography and videography team can feel overwhelming, but if you’re searching, look no further than Perfect Frame. They were truly one of the best decisions we made for our wedding, and we could not be happier with their work. We wholeheartedly recommend them to anyone who wants timeless, stunning wedding photography and videography that will be cherished forever. Thank you, Perfect Frame, for capturing our most special day so beautifully!

e perfect shots. The turnaround time was fast, and the final edits exceeded my expectations. I’ve already received so many compliments on my new photos

n engagement shoot and wedding day coverage. The engagement photos turned out beautifully, although they were delivered two weeks later than promised. We appreciated the quality and enjoyed working with Christopher, so we chose to overlook the delay. On our wedding day, both photographers—Christopher and Javier—were professional and brought a positive energy to the event. We were prepared with a shot list, which helped ensure certain moments were captured, though we had expected that many standard shots would be covered without direction, given the team's experience and the investment we made. Per our contract, we were to receive 700+ edited wedding photos within two weeks of the event. However, it took six weeks to receive what appeared to be only the secondary photographer’s images. Several important moments—such as the first look, bridal party shots, and group family portraits—were missing, all of which had been taken from Christopher’s camera. Despite being told the missing photos would be sent promptly, it took several additional weeks and multiple follow-ups before we finally received the full gallery—10 weeks after the wedding. While we did end up receiving more photos than the contract guaranteed, the delayed communication and repeated need for follow-up created unnecessary stress. Ultimately, the quality of the photos was strong, but the lack of adherence to timelines and responsiveness during the delivery process was disappointing.

hotographers and ultimately decided to go with A Perfect Frame/Chris. Leading up to signing our contract and paying our invoice (in full) he was great at promptly communicating and we were all on the same stylistic page. Once we booked it felt as though his communication completely changed. My emails went unanswered, at which point I resorted to texting. For reference we planned our wedding in 3 months, this wasn’t a long timeline where response time could be longer. Fast forward to wedding day when he arrived in a ball cap, that he proceed to wear for the entire day. Not only a ball cap but a green ball cap. I had asked every person in attendance to wear shades of blue, I had told Chis that he and the second shooter were also welcome to wear blue if they didn’t want to do the standard black, after the wedding a staggering number of people asked about/commented on the hat. We had made a timeline because I had wanted all photos to be done before the ceremony, little did I know that I needed to make him a shot list… one would assume that I would get a photo of just myself and my parents during a “family photos” chunk of time, but no such luck. I felt like I continuously had to direct photos to make sure I was getting the shots that I wanted… even though I had sent a Pinterest board that included photos taken at our venue. Our contract included a “next day sneak peek album” which we never received. I waited 5 days to see any photos, at which point we received our whole gallery. Since that was supposed to be a 2-4 week turnaround time, we can only assume our photos were uploaded but not edited. The package we purchased also included an engagement shoot. Chris offered to switch to a maternity shoot and scheduled it for a few months after the wedding. I attempted to confirm and make arrangements for a location. Chris’s response was he would get back to me “asap” due to the recent hurricanes. He ghosted me and couldn’t even be bothered to cancel. He also couldn’t be bothered to mail the physical photo album included in our package. We had to repeatedly ask for it, to which he reported it had been ordered and it must be a problem with the company, except that after 6 months of asking it was finally shipped from Chris himself via a UPS location locally. The level of professionalism was unforgivable and is what this rating is based on. I will also comment that we were very disappointed in our photos and do not feel that they are of the same quality as the work we saw and booked off of.

out great and the wedding video deserves a Chef's Kiss! We're so proud to share both with family and friends! Thanks again for a seamless experience and capturing the right moments so perfectly!

, jumped on multiple calls, and was flexible with putting together a package that would work with our budget. We are so excited to have them document our wedding day based off of their amazing portfolio!