PerfectlyMarried

We had our wedding on 9/9 and were extremely disappointed with the services rendered. Alex and Chanel were very nice ladies however they were unprepared, unprofessional and generally confused about their duties on the day of and leading up to the wedding. Chanel boasted a resume of having planned events for large, fortune 500 companies and they boasted having a huge “team” so we felt very good with our decision of PerfectlyMarried initially. Let me preface this by saying, PerfectlyMarried didn’t really have a huge job to do for us as by the time we enlisted their help we already had the venue, the dress, the bridesmaids dresses, flowers, cutlery, decorations, groomsmen’s suits, all vendors chosen. Alex was consistently late for all in person meetings, to include over an hour late to our rehearsal which was only scheduled to be one hour. She also began arguing with her partner Chanel during the walkthrough because they were not on the same page for any of the timing for the ceremony nor reception. They were paid to take the stress of the day off our plate and continuously assured us we would be able to relax and allow them to make the day a magical, stress free day. The ceremony was moved from outside to inside due to rain (which was obviously unavoidable) but then neglected to use the arch way that we had custom built by a friend for the ceremony and didn’t notify us of this until we saw it while walking down the aisle. She also did not prompt/assist with organizing the father daughter dance , which was almost missed but for the groom asking the wedding planner to begin to prompt this. She also never prompted the best man/matron of honor speeches, cutting of the cake, nor any of the reception games (garter toss, bouquet toss), we had to ask her when she planned on beginning these events as it seemed to be getting late. No speeches were given due to her mismanagement of time. But the time we remembered them most of my guests were gone. The decorations, while beautiful, we’re not what we asked her to do. It seemed they spent all of their time on decorations and didn’t even think about assisting with the planning and execution during the event. Lastly, we requested food from her for the pre wedding in our suites. It took them until after 2pm to get us any food, our wedding was a t 4pm. The night before during the rehearsal dinner she and Chanel made a show of taking notes and even asking what brand of each soft drink and food we would like. All requests were sent with a photo and/or notes for reference. Not only was the food late as stated above, none of what we asked for arrived. The bridal and groomsmen hadn’t eaten all day. The cherry on top of everything was that their team took all the left over food from our event and did not consult the bride nor groom of this. I believe they also even took the rest of our cake. Overall I definitely would NOT recommend them to anyone for any event unfortunately. Again, they seemed like very nice ladies but in way over their head. I honestly question their resume.