I really want to give these guys 4 stars, but at the end of the day, I have to settle on 3.
When we started the tastings, we were so excited. Chef Adam was very open to helping us find the right menu, was very relaxed and was exactly what w...e were hoping to find in a caterer. At the end of the day, we went with Pigs Eatin' Ribs over another more standard company because we felt that he would work with us more and make sure that the experience was what we were looking for and more personal.
While things started off great, it got messy from there. We were handed off to his wife, then to additional help that was hired. I absolutely understand that they are going through some growing pains right now, but at the end of the day, it ended up causing a lot of stress leading up to the day of the wedding. We were charged extra for items that we were originally told would not increase cost, had to clarify on our invoice a few costs that shouldn't have been there, and because I didn't want to go back and forth anymore, ended up not disputing a fuel surcharge that I was originally told wouldn't be included. This is of course all part of the planning process. They have a lot of room to improve the overall experience to make it easier for everyone and make sure that what is originally promised is delivered!
The actual food was pretty good. We didn't get any of the appetizers as they were gone by the time we were done taking pictures (a good sign), but dinner was pretty good. The salad was DELICIOUS, the grilled vegetables were very good. The risotto that we ordered lacked salt and flavor. The meat was great and the sauces were also good. There were a few leftovers the next day and we devoured them - they were great!
Service could have been a bit friendlier in the buffet line, but the bartender was VERY kind! She was great to all of our guests and hung in there despite another bartender canceling last minute, leaving her to tend bar alone!
Overall, if you can get everything in writing from the start, I think that will really help ease the process and make it much smoother. They are a wonderful family run business that just needs to work to scale up a bit and they would easily get 4 stars!