Pigs Eatin' Ribs

e were hoping to find in a caterer. At the end of the day, we went with Pigs Eatin' Ribs over another more standard company because we felt that he would work with us more and make sure that the experience was what we were looking for and more personal. While things started off great, it got messy from there. We were handed off to his wife, then to additional help that was hired. I absolutely understand that they are going through some growing pains right now, but at the end of the day, it ended up causing a lot of stress leading up to the day of the wedding. We were charged extra for items that we were originally told would not increase cost, had to clarify on our invoice a few costs that shouldn't have been there, and because I didn't want to go back and forth anymore, ended up not disputing a fuel surcharge that I was originally told wouldn't be included. This is of course all part of the planning process. They have a lot of room to improve the overall experience to make it easier for everyone and make sure that what is originally promised is delivered! The actual food was pretty good. We didn't get any of the appetizers as they were gone by the time we were done taking pictures (a good sign), but dinner was pretty good. The salad was DELICIOUS, the grilled vegetables were very good. The risotto that we ordered lacked salt and flavor. The meat was great and the sauces were also good. There were a few leftovers the next day and we devoured them - they were great! Service could have been a bit friendlier in the buffet line, but the bartender was VERY kind! She was great to all of our guests and hung in there despite another bartender canceling last minute, leaving her to tend bar alone! Overall, if you can get everything in writing from the start, I think that will really help ease the process and make it much smoother. They are a wonderful family run business that just needs to work to scale up a bit and they would easily get 4 stars!

he food truck, grill trailer, and server vehicle. The day of the event the server pulled up in a Saturn Vue with precooked ribs, slimy chicken and the other items on our menu with sterno and racks. No food truck, no freshly grilled meats. The food was mediocre and not enough for our group! Our guests ate, but we did not. We had a half pan of beans leftover and that's it. So disappointed as we talked up this company to all of our guests before the event. Embarrassing to say the least. We called and left a message with the the owners wife about our displeasure. No return phone call. The only response was our check being cashed first thing in the morning after the holiday weekend.

are of the following things. 1. You will have to handhold management throughout the entire process. Our emails would often not be responded to, and there was a very clear lack of communication between the different people managing the email account. 2. Seriously though - you need to handhold them. During our food tasting with the owner several months before the wedding, we let him know we would like to add appetizers to the menu. The next day we exchanged a couple emails to discuss pricing and then we let him know we wanted to add a cheese platter and a fruit platter to our contract. A week before the wedding we sent an email to confirm some items including the apps, and we received a bill which included them. Come the day of the wedding, they claim they didn't know appetizers were part of our menu. Their last-minute fix was to put enough fruit and cheese for about 10 people on two disposable metal baking trays. Seriously, at a wedding?! It looked tacky and it was honestly just embarrassing. Our request for a full refund on what we paid for the appetizers ($400) was denied and we were charged $100 for them. 4. Don't trust what's in the contract. There were multiple items that I questioned and the response was that it was a generic contract and the things I brought up didn't apply to food truck caterings, which I don't really buy since there were other items in the contract that were specific to food truck catering. 5. Don't expect any service for food truck events beyond someone handing guests their food. There was only one server for our 80 guests, so the server never left the truck until after everyone had been through the line. Even though the contract stated the server was supposed to clear the baskets, there was a sign at the truck telling the guests to bring their trays back to the truck. 6. We heard after the fact that the ribs were mediocre at best, which was surprising since we're talking about a barbecue caterer, and one with 'ribs' in the name at that. 7. Pigs Eatin' Ribs has both a food truck and a food trailer - you aren't guaranteed to get the truck for food truck catering events. We got the food trailer and it was not nearly as nice as we were expecting.

onds! They have a mango Habanero BBQ sauce that is out of this world!! The price per person was also very reasonable! The 2 servers working were phenomenal! They even cut my cake to serve to guests! I can't say enough good things about this company! Hire them and you will NOT be disappointed!

h. I would absolutely recommend using them. I'm hungry now just thinking about it!

half way through.

Everyone loved the idea and especially the food! Thank you for making our day special!

e wedding and he made the planning easy and stress free. For our rehearsal dinner we used the food truck option and our guest loved it! It was fun, unique and nothing short than the best food they could find in Charlevoix, Michigan. Every single one of our guest loved the food from Pig Eatin' Ribs and the service could not have been better. Thank you Adam and Jill for your fantastic service!

gain. Everyone raved about how incredible the dinner was, we didn't hear one bad thing about it.