Plants n' Petals

the flowers- We did have to have multiple conversations to get them right though. From the beginning, there seemed to be lots of miscommunication. The mockup that was done was not what I had asked for but it seemed that my ideas were miscommunicated. I had some new ideas that weren’t relayed correctly- No big deal, that's why a mockup is done. Chelsea told me she wanted to try to get a feel for how I would react to the mock- up. I'm sorry- if I'm spending $xx,xxx I do not want to be tested.They did not deliver exactly what i asked for at my sweetheart table, the flowers were supposed to cascade onto the ground and they didn't. Apparently there wasn't room on the stage, I can understand that- NBD but i was still charged for services that i didn't really receive. No one communicated changes to me. I just found out during the first look of the ballroom. There were wood pieces showing on the legs of the sweetheart table where they had wrapped the flowers which I forgot to take pictures of because I was so in shock. It was the most atrocious sight and absolutely ruined my first look experience. I started crying right before family photos and I had my wedding planner call someone to come back 30 min before my reception to fix it. A man came back to fix & It was a quick fix but I can't believe they left thinking that was okay. I don't know who approved that but it was a quick fix but I can't believe they left thinking that was okay. I don't know who approved that but it was not okay. My bouquet had these heinous sprouts coming out of it when I specifically asked for a rounded simple white rose bouquet. My wedding planner luckily ripped them out to give me the look I wanted. I even sent them a photo of what I wanted it to look like. The other complaint I have is from the rentals we used for the sweetheart table. They did not bother to clean the wall we used or the couch. This is actually gross. There were obvious dirt marks. That was just extremely careless and it seemed like they did not pay attention to details. If I'm paying over 20k, I do expect those details to be taken care of and executed flawlessly. Could they have brought in a different couch that wasn't stained? They sure could have. Especially because I saw multiple alonzo seats in their showroom. So this shows me that they were being careless. Nonetheless, the decor overall was beautiful and it worked out in the end because I demanded someone come back to fix it. I most definitely should not have had to do that though. Not thrilled with the quality of their work on that end. Definitely loved my arrangements though. Just some things to keep in mind for type A brides. Chelsea was really sweet but the girl who came to decorate (Bahara) really should've paid more attention to detail.

uestions to our satisfaction!!! The flower arrangements on the day itself were gorgeous!

s candle holder in the middle so that you can see through and not have the problem of wishing the flowers were so high. I do agree with the other reviewers that they are pricey. But the flowers were gorgeous. I do not have all of the pix back yet, and the one bouquet is actually from last year at her family wedding. The tall altar one is from this year.

ails/calls. I guess they never noted that, so when we came to pick them up, they weren't ready. Not only that, the employee there was quite rude to my mother, blaming us for the miscommunication when I had literally talked to someone the Friday before. The flowers were nice if slightly more wilted than I had hoped. Overall, it was an okay experience, but I wouldn't use them again.

eas we might like. She had also looked at our Pinterest board to see further what we liked and did not like. We came up with a gorgeous plan, and they executed it flawlessly! Couldn't be happier with Bahara at Plants N Petals!

love for everyone at plants n petals, but Bahara will always have an extra special place in my heart. If you’re looking for an honest, hard working team that will blow your mind and make your dreams come true, stop looking, you’ve found them.

for. We are so thankful that we chose PNP for florals and decor! Honestly, there is no better place in the Houston area for wedding or special event flowers! I mean this when I say it, you will not regret choosing them. They are the best!

my bouquet was absolutely amazing thanks to them. Highly recommend!

at our ceremony, to the flower wall, centerpieces, mirrored tables, bouquets, EVERTHING was the most beautiful thing I have ever seen. Bahara and her team will help you through the whole process to make sure you have exactly the wedding you want, and she'll make it even better. Thank you so much for everything!!!!!!

and did a wonderful job creating the layout with floral arrangements, center pieces, draping, etc. She did a wonderful job. We absolutely loved everything and would recommend it to anyone!

Then on the wedding day my center pieces arrived and I had asked for real candles in the lanterns - he used battery operated candles with tea lights. We then called to complain and they didn't care. Terrible terrible experience.

very detail was executed perfectly (some details I didn't even think about!!!). I was so impressed and it really turned our wedding into a dream come true. Well worth the cost for the service you are given! Love, love, love them!!!!

f my pinterest photos and ideas and re-creating the vision for me.

was certainly not conducive to the business! We did our original contract in September for a Jan 1 wedding with owing about a $600 balance...we went in a few weeks prior to our wedding and added 2 chairs and 2 sets of goblets and labor and delivery fee went up to $400 because our consultant failed to properly ensure that the details of the original charges in "September" was done correctly. A mistake that she apologized for while at the same time not taking ownership of. Due to the initial mistake that was made, I wanted Callie to confirm all of the details she had for my wedding on several different occassions....she never did! Instead, I ending up telling/emailing the information different times to ensure no more hiccups happened. On Monday, Dec 28 I checked in with Callie as with all my other vendors to confirm arrival and pick up times; in which I advised that her team needed to be at the venue no later than 12:30pm! As the next couple days passed, no response! I called, no answer! I sent an email early 12/31 and no reply back. As a matter of fact, Callie didn't respond back to my email until 1/1, after noon on the day of my wedding to advise that her team couldn't be at my venue until 4pm VIA EMAIL! There was no phone call, no sense of urgency and in a manner that came across as careless! Our venue had no record of speaking to anyone from Plants N Petals! She turned the start of my wedding day into a very stressful one as our wedding started at 4:30! Our other vendors and venue consultants started trying to help us come up with a back up plan. Needles to say I was very upset and I responded back to her email a very frustrated bride and asked her to call me ASAP and instead she sent me ANOTHER EMAIL that included additional excuses and a piss pot apology. Callie didn't call until nearly two hours later! Why? Because the team she rushed out there was couldn't get in venue. When I asked what venue location they were at...she didn't know! THEY WERE AT THE WRONG VENUE! The delivery team was sent to the wrong venue even after I provided the venue details on several different occasions! So not only were they not there as requested, they were late, they were at wrong venue and we had to push wedding start time back. When this was addressed with Callie; she kindly advised that she was not responsible. To add additional insult to injury we couldn't even do our grand exit from the wedding because her team didn't come pick up their inventory on time! I had to call Callie over 6 times before she answered in a groggy sleep! Not having any care as to what her clients was experiencing or making sure that the remainder and ending of the night went as planned. Instead myself, my partner, my wedding party and the venue consultant had to spend the end of our wedding on a ladder carefully breaking down two manzita trees, wrapping all of their glassware, packing it up and getting it out of the venue so they could close! We had a small wedding and all we wanted was to have the beautiful trees as our back drop. How could something so simple turn into an horror and to think we we paid $400.00 for labor and delivery. Perhaps we didn't spend enough money to get quality service!

anning process. We worked closely with Chelsea and Bahara, both amazing and very knowledgable, in creating a romantic ceremony and reception space . We didn't finalize our floral until weeks before our wedding, and Chelsea and Bahara were extremely helpful and patient the whole process. The day of the wedding my husband and I did a "first look" and we were both blown away! The ceremony and reception space exceeded our expectations. Yes, they were pricy but you pay for what you get. I'm so glad we used Plants N Petals as our florist! Months later our guests still talk about how beautiful our wedding is, and we are forever grateful for Chelsea and Bahara's hard work!

h. Plants N'Petals said that they could complete the assembly in an hour and a half. They did not finish in that time frame and unfortunately there were no formal photos with my family and wedding party. My husband and I were able to get a few photos during the reception, but the lighting was dark and not what I imagined for our formal photos. This is the most disappointing thing about Plants N' Petals. One last thing, the pricing is high, especially when I had about 8 tables with no flowers, only vases. The centerpiece pricing for vase rentals should not be the same as a centerpiece with flowers. However, overall I was happy with my experience with them and my wedding did look beautiful

w I had pictured it. I absolutely recommend Plants n' Petals for any event!

pointment. When I asked if they would be able to squeeze me in and if I could have a later appointment so I didn't have to take ANOTHER day off of work she did not seem willing tow ork with me. She told me she would get back to me in 2 hours to let me know if I could have a later appointment, I never heard back from her. I will be going with another florist.

everything he promises. Wow!

uch a kind man, and his team took some vague idea of what I was going for and really ran with it. The ceremony to the reception was stunning. Even now people tell me how it looked like it was out of a magazine. All night people were saying how beautiful it was. You can not go wrong with Plants N Petals!

flowers in the time frame that they told us we would. We had one error in our order- the groom's boutonniere was supposed to be red, and it was ivory like the rest of the groomsmen.

d decorated them in the ballroom. My centerpieces were stunning and I have gotten so many compliments on how amazing my chuppah and centerpieces looked. I could not recommend Plants N' Petals enough, you will NOT be sorry you booked them!