Point Breeze Restaurant

to wedding venues, Point Breeze is simply the best kept secret in Central Massachusetts- a gem overlooking gorgeous Webster Lake! Extremely reasonable/affordable and so picturesque! Owner AJ met with all of us several times and patiently answered questions and described each detail, assuring us that the day would be exactly what the bride and groom envisioned. AND IT WAS! In addition, every single staff member we met was readily available to assist us in every way necessary. The bride and groom wanted their reception to be movie -themed and with AJ’s encouragement and assistance, we were able to decorate with lights/backdrop/movie posters- exactly what the couple wanted!! And we were able to do all of this days in advance of the actual wedding date- so perfect!! I am not sure that this can be guaranteed, as there are many events happening at PB, but we felt very lucky in this regard! The reception took place in The Pinnacle Room, with beautiful views of the lake and easy access to the deck outside, which the guests really enjoyed! And as an added bonus, the couple was treated to a short lived but absolutely spectacular sunset illuminating the lake just as they were getting pictures done outside! Again-JUST SO LUCKY! We, along with our guests, loved the intimacy of the event along with the plentiful food and appetizers! And here’s a wonderful little secret: After checking out food prices at other wedding venues, you will not BELIEVE the pricing of the meals your guests will enjoy at Point Breeze! The room was very comfortable at all times and when dancing raised the temperature a bit, the room was immediately cooled for us. As we were leaving at the end of the incredible evening, we couldn’t help but notice the staff at the other end of the room, already cheerfully preparing the space for the next day’s wedding. As we returned the next morning to pick up speakers/sound system/decorations, we found EVERYTHING had been very neatly and carefully packed for our easy retrieval-so professional to the very end!! Our daughter and new son had the exact reception they envisioned and could additionally put the many thousands of dollars they saved into their European honeymoon and their future home fund! AS IT SHOULD BE! You will not find a more reasonably priced venue that, with a little work on your part, you can personalize and make uniquely all yours for your day! We sincerely thank A.J. and the entire staff! When he told us it was his honor to serve our family, we believed him! After enjoying the Point Breeze experience, we have a feeling there just may be another wedding or two booked by our family members there in the future!! WE CANNOT WAIT!!

of professionalism from the owner and staff. She was told (I was there) that the restaurant would be shut down for the day and that she could begin decorating for her wedding at 2 PM. They did not shut down and we had to share the venue, bar and wait staff with the general public even though we had 178 guests. Staff was apologizing to general public about slow service due to a wedding and just ignore the wedding - how about an apology to the bride and groom. They would not turn the AC on but they did turn the heat on even though it was 78 degrees. Do not believe a word that comes out of AJ or Gayle's mouth they lie. You do not say one thing at meeting and then on the day of the wedding change everything up. Oh and AJ was too busy cooking instead of out speaking with the bride and groom. The officiant took control at the rehearsal to the best of his ability and then fortunately we had a great DJ that took control at the wedding. DO NOT BOOK THIS VENUE

ire venue for her wedding. That changed the day of - without ANY notification. There were people from the public sitting on the balcony and at the bar who were not guests of the wedding - they were told in meeting prior to the wedding that the venue would be private. They didn't put out the correct amount of seats for the wedding on the outdoor patio where the ceremony was and then placed blame on a family member who had nothing to do with the chair count. The service was not great - no one knew what was going on. The waitresses were apologizing to the people on the balcony because there was a wedding - really? No apology for the bride and groom allowing the public to be on the balcony. The weather was perfect no AC or Heat really needed - yet somehow the heat got turned on to 80- I read the thermostat. No one knew how to turn the heat off. The night of the rehearsal dinner they had ONE waiter who was serving the entire party - approximately 40 people. He was serving food alone. I asked to speak with the owner he hid in the kitchen and sent out a host to deliver his message. Toiletry baskets were made and placed in the bathroom in the bar section that was open to the public and not in the bathroom that was for the wedding. We took it upon ourselves to move the basket. Again, DO NOT BOOK your wedding here!!

with Gail we were told that there would be no tables on the deck and that the restaurant would be shut down at 2:00. The woman handling my center pieces and flowers went down and was told the restaurant would be shut down at 1 as our wedding at 4:00pm. When my husband and the groomsmen arrived at the venue there were a ton of people seated on the deck and even more in the bar area. We were told it would not be shut down. Obviously this is not what we signed up for. We requested to speak with AJ and Gail but were told AJ would not come out if the kitchen and Gail was not there. I was unbelievably upset. I was going to have random strangers in all of my pictures. Not only that but my videographer has a drone and they were going to be in my video. BUT i didn’t have to worry about that because someone from the venue told my videographer that I did not want the drone during my ceremony so he didn’t do it because at that point I was not reachable. During the night my guest had to wait to be served at the bar because the bar was crowded. We had people watching us from outside the windows and had to share the bathroom with the other patrons. I put baskets in both the male and female bathrooms for my guests but the other patrons of the bar and restaurant were able to help themselves to everything I bought for my guests. They did not shut down the restaurant and not only myself but multiple people heard the staff telling the other patrons to excuse the wedding going on. This was infuriating. They should have been apologizing to me and my guests. The rehearsal was no better. We had absolutely no help with the rehearsal my officiant had to run the show and he did the best he could and we practiced the ceremony completely on our own. I asked if someone would be helping us and I was told no which was even worse when I was told we wouldn’t be walking in the way we hd practiced. We would have known what we should be doing if we had someone assisting us. I would never have booked Point Breeze if I had known that all of this was going to happen. Planning a wedding is stressful enough the added stress was overwhelming. I should not have had to deal with any of this on My wedding day. We had 178 guests and we were treated like it was an inconvenience. Oh and they also blasted the heat and when asked to shut it off because it was literally 100 degrees in the room we were told they would but did not until 10 more people requested it and then I was told that my guests requested the heat and I politely stated we have been requesting for the heat to be turned down. It was a 73 degree day no need for the heat to be on at all. I really wish this review was better because again the venue is gorgeous and the view is amazing and the food is good but unfortunately I did not have the customer service that we should have been provided for having a wedding of that size.