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Details
Destination Weddings
- Destination Wedding Planning
Planning
- Day-Of Coordination
- Destination Wedding Planning
- Full Service Wedding Planning
- RSVP Tracking
- Wedding Website
Wedding Activities
- Getting Engaged
- Engagement Party
- Rehearsals & Parties
- Engagement Party
- Wedding
Reviews
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3.7
out of 5.09 reviews
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Jenna and her team are absolutely amazing! Jenna helped us when we had a wedding that needed to be postponed due to Covid. Jenna immediately stepped up and took over. She is insanely talented and creative! She knocked it out of the park, as did the two assistants that day, Mel & Becky!
While I hate to speak negatively of anyone, I would have really appreciated knowing the truth about this company before I made the decision to trust and invest in it. After spending over a year "planning" my wedding with Jenna, I can attest to the other similar negative reviews regarding aloof one sentence e-mails, a lack of involvement in the design process, and total disregard for my budget when it came to recommending vendors. I can't even begin to count how many times I asked myself, "When is Jenna going to start caring about my wedding?" or checked my contract to validate my thoughts that Jenna was not doing what she had promised. It seemed like any time I reached out to Jenna for help or advice, she would minimize my feelings with a one sentence e-mail or tell me to go ask another vendor for help. I tried to be patient and of course didn't want to create tension with the person I had chosen to be in charge on my wedding day, but after spring wedding season was over and we still had almost no involvement from Jenna, I started looking for a new planner. With the encouragement of multiple other Baltimore-area planners, who were all appalled by my experiences with Pop the Cork, I made the decision that no bride should ever have to make and fired Jenna. It was only once I started working with a new planner that I truly realized how little Jenna really in the year plus I spent working with her. Besides from a few previously hired vendors, my ENTIRE wedding had to be planned in 2 months. The day itself aside, I truly felt like Jenna didn't care about me as a bride or even as a person. For example, my fiancé was deployed for 6 of the months we were working together and not once did she ask about him or us. But then again, I guess you can't really say much in one sentence.
Where do I begin?! I don't know what I would have done without Jenna and her team on our wedding day! We hired Jenna for partial planning and, let me tell you, you will have so much peace of mind on your wedding day knowing that you're in the hands of Pop the Cork! Jenna was very helpful throughout the wedding planning process from meeting in person and always quickly replying to texts and emails to being supportive and bringing my vision to life. Jenna is able to recommend the top notch vendors in the DMV area and you can feel rest assured that your day will be seamlessly perfect!! A month before the wedding, Jenna and I chatted over the phone about my timeline for the wedding day. Jenna coordinated with all of my vendors to ensure everything would go according to plan, and this took a huge weight off my shoulders. I can't imagine what the day would have been like without Jenna's organization and planning. On the wedding day we were blessed to have Jenna and her girls Jenna, Katie, and Jill. These girls work HARD!! From carrying my bouquet and veil during pictures and picking sticks out of the tulle in my dress to running to my car at the last minute to grab decor and making sure my (now) husband and I always had a drink in hand, having these girls was everything!! If you want to enjoy your wedding day (as every bride and groom should) without the stress of anything going off plan, then you need to book Pop the Cork!
Jenna and her team are nothing short of amazing! My husband and I hired her for partial wedding planning and it was worth every penny. Jenna was always available by phone or email for questions, vendor suggestions or just checking in to see how you’re doing. What I loved so much is that Jenna will be involved as little or as much as YOU want her to be. She’s not pushy about what you should do or pushing her own vision, but rather brings YOUR vision to life! We ended up choosing who Jenna suggested for makeup, rentals, DJ, and flowers. I’m so glad we went with people she suggested, because they were all incredible and made our day perfect. All the vendors she suggested are some of the best in the business and are reasonably priced! Weddings can get expensive fast and it was so refreshing to have vendors who are at the top of their game but aren’t costing you an arm and a leg. Prior to the wedding we had multiple phone calls, tons of emails, and we even met up in person to ensure everything was what we wanted and to go over the wedding timeline. Jenna created an hour-by-hour timeline for us for day of the wedding-AMAZING! The timeline also had a décor section which specified what I had rented or bought, and how I wanted things laid out. Day of the wedding, Jenna and her girls were always close by making sure everything was perfect. They kept us on time and made sure we were where we needed to be for every little thing. It was so nice having someone who wasn’t a friend or family who could direct us all and keep it moving, because we got to enjoy the day so much more. I feel we got so much more out of our day by being able to relax and soak up every moment thanks to Pop the Cork being there. My mom even admitted after the wedding that she was skeptical about me hiring a wedding planner, but she was so glad I did because of how incredible and organized they were. She said it was worth whatever amount I had paid. I can’t thank Jenna and her girls enough for all the hard work they did prior to our wedding and during. If you’re on the fence about hiring a planner, do it. You won’t regret it, because it allows you to soak up every bit of your big day and lets someone else worry about where to put the flowers, if the DJ arrived on time or if the groomsmen are dressed on time. Thank you, Pop the Cork, for helping me plan our wedding and bring our vision to life!
My experience with Jenna was very disappointing. We were clear with her about our budget prior to contracting, and she assured us it would be plenty. Yet, she was constantly recommending vendors and ideas that were unrealistic. She ignored our budget, didn’t take the time to get to know us and it felt like she was more interested in planning a wedding for her blog, than planning our wedding. When we tried to get back on track with more realistically priced vendors, she was defensive, negative and unprofessional. It was clear she would only work with specific vendors and was not willing to branch out, even going as far as to talk very negatively about vendors she had no experience with. When I let her know Id made a selection, she said it was up to me to handle all contracts and correspondence since she didn’t know them. We chose the partial planning and design package, yet she was too busy to join us for meetings with florists, which greatly impacted design and we had hoped we would have her guidance with. I’d send carefully thought out emails and she would respond with a few words, making me feel like annoyance in her busy schedule. When it was clear that we would no longer be able to work together, she ignored our calls and tried to avoid us for about a week claiming she was “too busy with a big wedding” to resolve what was going on. Jenna definitely over-promised and under-delivered which left us drowning in quotes for vendors we couldn’t afford and having made zero progress in 3 months of working with her. It was a huge set-back and really disheartening to have invested in a planner who cared so little about her clients.
Where do I even start with Jenna & her team?!
I originally reached out not knowing what to expect from hiring a wedding planner, well....
Panicked about linens? Called Jenna.
Needed help with seating? Called Jenna.
Had to complain about RSVPs? Called jenna.
Think this will look tacky or great? Called jenna.
Do these ideas match? Heyyy jenna!
Last minute forgot something so important? Jenna.
Just wanted to say hi? Called jenna.
You get my point :)
Basically, Jenna was my everything I needed her to be while planning. She was just a text, email, or call away to help with any & all things wedding! She was always honest, excited, & 100% happy to put my vision of my big day first.
She scheduled everything out for my whole bridal party & all our vendors so that everything ran seamlessly the day of. She took control when it was needed & was always just where you needed her (along with her assistant, Megan!)
If you're on the fence about a planner, look no further. Pop the Cork knows how to party & I promise you won't regret choosing jenna & her team.
My only complaint? I don't have a daily reason to call Jenna now!
Hiring Jenna and her team was no doubt one of the best decision we made for our wedding! From the moment I spoke to Jenna and Jeanette, I knew Pop the Cork Designs was not only super organize and talented, but also a ton of fun to work with! Pop the Cork Designs was different than other planners we had considered because they truly got to know us as a couple, and were very professional while still being a TON of fun and not at all stuffy. When I needed last minute vendor advice or had a question about logistics, Jenna would respond super quickly. When I got a little stressed during our walk through a few weeks before the wedding, they told me not to worry about a thing, it would be perfect--they were right! They calmed my nerves and made sure every detail was planned from start to finish. On the day of the wedding, I didn't stress one bit, which no doubt was a result of having complete faith in Jeanette. Jeanette even offered to pick up things from our rehearsal dinner that we would need for the wedding the next day. She brought breakfast and lunch to our suite as my bridesmaids and I were getting ready. These are just a few examples of how they truly go above and beyond during all aspects of the planning process. I am certain our wedding would not have run nearly as smoothly or been as enjoyable if it had not been for the PTC team. They are incredible, and you certainly won't regret having them be a part of your vendor team!
I cannot imagine any worse. Very unprofessional. We had Jenna.
I don’t like starting any review off like that, but it is our sincere opinion. We hired her for the "month of" not a full planner. She got involved earlier on then we expected, wanting to recommend vendors and we felt that that she got upset when we didn’t choose them.
Fast forwarding to the days before the wedding. She came to our rehearsal at the church and less than half way through we realized she was gone, leaving her to not know what was necessary in the church and leaving her completely useless during that time of the actual day. Which made sense when she didn't even show up to the church.
The day of the wedding was clearly the most important and where she fell the hardest in our opinion. Before the ceremony, Jenna's team arrived after some of our guests so our programs and some decorations were there later than we planned. After the ceremony, we had a list of photos to take with the bridal party and family. You can imagine it was quite chaotic with a 250 person wedding. Thankfully our wonderful bridal party jumped in and started doing some directing while Jenna was not even present (she sent three young ladies who we had never met).
We took pictures during our cocktail hour. We requested there be some of the hors d’oeuvres during this but that did not happen. However, Jenna was seen eating at our cocktail hour.
Leading into the reception as introductions, we were outside on stairs coming in. We had to guess when we should be coming in. It may not have been confirmed she would assist, but looking back we wish we had someone who thought of things like this to make our day flow seamlessly.
There were multiple times throughout the day that my wife and I literally asked “What should we be doing.” One of those times we were completely alone walking the halls of our reception.
When we cut the cake, she was nowhere to be found. Eventually someone told us she was in the photo booth. And as a matter of fact, she was and we have the multiple sets of photos to prove it. They came right after the only picture of the photo booth guy looking like he was testing it out when there was likely something important going on.
Overall, we were not satisfied at all and still wonder what she did. We tried to contact her to discuss our disappointment. There were both a few emails and a few phone calls, a response to either or even a text message would have been nice. She never got in touch with us until we got a letter from her lawyer telling us we cannot contact her. When contacting the lawyer, all he said was that she feels like she did her job. If you see this post and come back to review it and it is gone, it is likely she got a lawyer involved to take it down.
All we were looking for was a conversation and hopefully an apology. It still has never come.
If you haven’t chosen your planner yet, we would not recommend it for you and your soon to be wife or husbands sake. If you have already chosen her but have some time, I would recommend backing out and calling only losing the deposit part of the wedding process.
One positive is that the three young ladies she brought with her were sweet and helpful when asked for something.
Jenna and her team were without a doubt the best money we spent for our wedding. Jenna was so fun to work with planning for the wedding, and so incredibly helpful on our wedding day. Jenna and her crew arrived ready to work and did not stop working for one second, they made our wedding day a dream come true. I took on a ton of DIY decor and Jenna turned it into something magical and I could not have been happier with how it all turned out. Everything that day ran so smoothly and was so well organized, and best of all we got to relax and just enjoy the day! Thank you for the best day ever, we love the Pop the Cork team!
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Baltimore, MD
Pop the Cork Designs
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