Postcard Inn On The Beach

We got married here in April and it was wonderful! We chose the beach for our ceremony and they also have a garden option. They have several choices for the reception as well that are all very nice and we chose the tiki pavilion. They have many food and beverage packages to pick from and the banquet staff is amazing, especially Merzedes who truly went above and beyond to ensure our special day was nothing less than perfect. Our guests enjoyed the food and everything went as planned. I couldn't be happier and would highly recommend!

Choosing Postcard Inn on the Beach as our wedding venue was one of the best decisions we made. My family was skeptical when we picked Postcard Inn on the Beach - it was so far from the formal ballroom setting that they had envisioned for us. But from the first time we spoke with Postcard Inn, we knew this was where we wanted to get married. I am especially grateful for Postcard Inn's Catering Sales Manager, Merzedes Suarez. Merzedes will make all of your wedding dreams come true! Merzedes will go above and beyond for you. She literally walked over to the neighboring building and relocated two of their trashcans so they wouldn't be in our line of sight during the ceremony. That is a level of care and detail that is totally unmatched. I'm also grateful to their Sales Coordinator, Indya Kristensen. Indya worked so hard to make everything look so perfect! Thanks to her efforts, we were able to relax and enjoy every moment of our special day without a worry in the world. Some additional highlights: -Every single person who works at Postcard Inn is so warm and helpful - from the front desk staff (shoutout to Aaron who gave us much needed tissues before our first look) to their bartenders and waiters. Everyone is truly kind and cool. -The food is AMAZING. Their chef is so talented. I wish I could eat our wedding buffet every night for the rest of my life. -Security did a great job and the bar was quiet throughout the entire ceremony which we were so grateful for. -The bridal getting ready room was so spacious and comfortable! The "garage" game space we used for the groom getting ready room was super fun and cool. Guys don't really have to get ready so it was nice that they could hang out and play games together. -Merzedes and Indya left such a sweet welcome gift in our room! It was such a nice touch and we're going to cheers and cherish our PCI wine glasses forever!! Postcard Inn is not your stuffy ballroom wedding, and I wouldn't have wanted it any other way! Thank you again to everyone at Postcard Inn. We had the greatest day of our lives and we look forward to seeing you all again on anniversary trips!!! :)

I will say we got married here May of 2021, so things may have changed, but my wedding still haunts me. It was awful, and so embarrassing. To keep things short, I will list things that went wrong. 1. They set up the tables late, leaving us little time to decorate 2. Bartender was eating our apps, like taking the last crab cakes before my husband and I were able to get any. 3. No employee there if you needed anything. 4. Had to use napkins for cake cutting because they didn't provide plates with the dessert table we ordered and again, nobody there to help get us plates. 5. Made a detailed list of what table got which kids food and still wrong food came out 6. Some people at my head table didn't get food. Again people dropped off food and were out so nobody there to help make sure everyone got food 7. People at the outdoor bar right next to our tiki venue had people collapsing. 8. Couldn't relax the next day because every Sunday there is an event open to everyone outside hotel guests and everywhere outside my room was crowded. Had to go down the street to a hotel my friend was staying at to enjoy quiet time. After planning a wedding you just want to relax by the pool. With that being said the food was amazing. I hope the chef has moved on because they are talented and deserve more. Things would have been so much better if they just had one person assigned to each event. Most our issues could have been solved if there was a PCI event employee within reach. But there wasn't and now thinking back to my wedding I cringe and just feel embarrassed all over again. Definitely wouldn't recommend.

From the time I booked to the moment I got married my point of contact changed 7 times. SEVEN. Every time I emailed it was "I am no longer with PCI" wtf? Communication was one sided between me, my husband & wedding planner with PCI. I think my wedding planner emailed & called them over 10x asking about the TV's in the tiki hut with no response. For the room block they were trying to give us room block "discount" prices that were MORE EXPENSIVE than what the prices were to book online. They were also telling my guests that there was no wedding under our name & they have no idea what they were talking about. Now I am pretty chill & reasonable person, but at this point, I was going to demand what I wanted & take nothing less. I demanded that my guests choose whatever they room they wanted for a discounted price that we agreed on & my husband and I receive a significant discount on our room if not free. We finally came to terms and when I asked about our room price they just kept saying "I got you. Do not worry." I did receive a receipt for our room and for payment it said "Manager's guarantee" During check in we are told the room is NOT comped like they promised. After about 15 minutes a person I have never spoken to is in charge of our account. Her name is Caroline & I told her she is the 7th person to be in charge of us and explained our situation to her. After several HOURS and back and forth between us and her and the big men upstairs we finally are able to get checked in, but no guarantee our stay is free. The next day she finally was able to get it all comped. Thank you Caroline! The rest of our stay was pretty unremarkable outside of the dingy room they put us in, which is supposedly the "nice room". Even with the window completely open I was using a flash light. We had ants in our room and our bathroom flooded with each shower we took. Also the lady at the front desk was ok, but lacked customer service and I hated going to talk to her because everything was always a fight with a tinge of attitude. In a way I feel bad for her, because she works at this dumb hotel. Everything was fine otherwise until we were celebrating our wedding and during the middle of reception, some random man comes up to me, the bride, and tells me he is shutting down the bar because we did not pay for it. I told him yes we did through tears in my eyes, I could not believe this was happening. My husband got into a screaming match with this man and Caroline came down to ask what was going on. I am so sorry you had to deal with that Caroline, but this is ridiculous. You do not approach the couple during the middle of our wedding to dispute charges that have been handled. The situation was that we did not pay the bar for the entire night. What happened was that we told Franck several times what we wanted food and beverage wise and he ignored our emails and barely threw together a final invoice for us. Not my fault he missed the part where I said replace the cash bar with open bar. The next day they try to do some stinky apology by placing a fruit and cheese tray with wine in our room the following day. The irony of the situation is we had a do not disturb sign on our door that they just blatantly ignored. Just like the rest of our requests and attempts at communication. Do not book your wedding here. I had no stress with everything else, but postcard inn made me almost lose my mind. It is not worth the fight or the money. Go to the beachcomber instead. Trust me.