Postcard Inn On The Beach

le time to decorate 2. Bartender was eating our apps, like taking the last crab cakes before my husband and I were able to get any. 3. No employee there if you needed anything. 4. Had to use napkins for cake cutting because they didn't provide plates with the dessert table we ordered and again, nobody there to help get us plates. 5. Made a detailed list of what table got which kids food and still wrong food came out 6. Some people at my head table didn't get food. Again people dropped off food and were out so nobody there to help make sure everyone got food 7. People at the outdoor bar right next to our tiki venue had people collapsing. 8. Couldn't relax the next day because every Sunday there is an event open to everyone outside hotel guests and everywhere outside my room was crowded. Had to go down the street to a hotel my friend was staying at to enjoy quiet time. After planning a wedding you just want to relax by the pool. With that being said the food was amazing. I hope the chef has moved on because they are talented and deserve more. Things would have been so much better if they just had one person assigned to each event. Most our issues could have been solved if there was a PCI event employee within reach. But there wasn't and now thinking back to my wedding I cringe and just feel embarrassed all over again. Definitely wouldn't recommend.

wedding planner emailed & called them over 10x asking about the TV's in the tiki hut with no response. For the room block they were trying to give us room block "discount" prices that were MORE EXPENSIVE than what the prices were to book online. They were also telling my guests that there was no wedding under our name & they have no idea what they were talking about. Now I am pretty chill & reasonable person, but at this point, I was going to demand what I wanted & take nothing less. I demanded that my guests choose whatever they room they wanted for a discounted price that we agreed on & my husband and I receive a significant discount on our room if not free. We finally came to terms and when I asked about our room price they just kept saying "I got you. Do not worry." I did receive a receipt for our room and for payment it said "Manager's guarantee" During check in we are told the room is NOT comped like they promised. After about 15 minutes a person I have never spoken to is in charge of our account. Her name is Caroline & I told her she is the 7th person to be in charge of us and explained our situation to her. After several HOURS and back and forth between us and her and the big men upstairs we finally are able to get checked in, but no guarantee our stay is free. The next day she finally was able to get it all comped. Thank you Caroline! The rest of our stay was pretty unremarkable outside of the dingy room they put us in, which is supposedly the "nice room". Even with the window completely open I was using a flash light. We had ants in our room and our bathroom flooded with each shower we took. Also the lady at the front desk was ok, but lacked customer service and I hated going to talk to her because everything was always a fight with a tinge of attitude. In a way I feel bad for her, because she works at this dumb hotel. Everything was fine otherwise until we were celebrating our wedding and during the middle of reception, some random man comes up to me, the bride, and tells me he is shutting down the bar because we did not pay for it. I told him yes we did through tears in my eyes, I could not believe this was happening. My husband got into a screaming match with this man and Caroline came down to ask what was going on. I am so sorry you had to deal with that Caroline, but this is ridiculous. You do not approach the couple during the middle of our wedding to dispute charges that have been handled. The situation was that we did not pay the bar for the entire night. What happened was that we told Franck several times what we wanted food and beverage wise and he ignored our emails and barely threw together a final invoice for us. Not my fault he missed the part where I said replace the cash bar with open bar. The next day they try to do some stinky apology by placing a fruit and cheese tray with wine in our room the following day. The irony of the situation is we had a do not disturb sign on our door that they just blatantly ignored. Just like the rest of our requests and attempts at communication. Do not book your wedding here. I had no stress with everything else, but postcard inn made me almost lose my mind. It is not worth the fight or the money. Go to the beachcomber instead. Trust me.

above and beyond to make sure our wedding day was perfect. We can't wait to be able to visit this hotel on our anniversary in the coming years ! Thank you Postcard inn!

uests raved about it. The bartender was super helpful, kind, and was quick making drinks. We held our reception in the garden area and the layout made you completely forget your actual location. Hotel guests were respectful and never lingered or disturbed the party. At the end of the night, the staff even helped search for my daughter’s lost baby doll. I could not have asked for a better experience at the Postcard Inn and would highly recommend them!

us the staff could be. Justyna, Haley, and the kitchen staff ALL went above and beyond. Which resulted in my wedding day being better than I could have imagined. I am truly grateful. I am so glad we decided on this venue it could not have been more perfect! Thank you from the Kempers, we will never forget how magical you all made our special day! Side note: The food was DELICIOUS, thanks Chef!

they’ve been to tons of weddings and ours was by far the best they’ve been to. The staff literally treated us like royalty and always made sure we had everything we needed/wanted. Everyone was also so friendly. And to Justyna, our planner/catering manager... you were amazing! So sweet and caring and made sure everything went our way. And the food was also great! We had the Love Story menu and our guests enjoyed it. Thank you everyone at the Postcard Inn for making this day be absolutely perfect!! I’ll also add that I’m hard to please, so if you want the perfect reception venue, look no further!! Ask for Justyna :)

ou get so much more because you feel like family.

s there for you , she answers all of your questions and she is the best person to talk to when you need a friend. The post card inn took care of all my needs, they were so friendly and most accommodating! The day before our wedding, it was RAIN and thunderstorms, the day OF the wedding it was still raining and still wet, starting off having an outdoor wedding, we were moved inside the ballroom, and it was BEAUTIFUL! The staff insured me everything was going to be perfect and it was! I’m so pleased with the outcome, my guest had such a great time! Thank you Justyna and thank you to all the staff that made our day so special! -PCI BRIDE

vents here (a Welcome Reception at the Tiki Pavillion, Ceremony on the beach, Reception in the garden courtyard and Sunday Sendoff brunch in the garage) and our hotel room block. Our guests loved everything, and the staff were so friendly, helpful and kind to everyone. Working with Briana Browning was a breeze. She helped us work through our timeline and really made sure we left no stone unturned planning our wedding. Day of she made everything flawless and stress free - we love Briana!! We loved the fact that the PCI had a number of set food & beverage options for us to choose with the option of customizing as we pleased. For our wedding reception our favorites included the whole roast pig and the taco station - everyone said the food was delicious! All of the catering staff were super helpful and responsive to any guest’s questions and they made sure that our food stations were properly stocked with beautifully presented food. Our bartender Holly, who worked all our events, was fabulous at making us drinks. If you are looking for a laid back venue with a gorgeous beach front location and great staff, PCI is the best!!

THE BEST vendors (I feel so lucky). The elopement package included the wedding officiant, photographer, flowers, room for the night, and bamboo arc/ceremony set up. We literally got award winning vendors and I didn't have to do any research! I was worried that I would need a day of, but Briana helped me with everything I needed including starting and stopping our ceremony music and keeping my 2 yo occupied during the ceremony (she was a saint)! I asked if we could have a first dance and dinner in the courtyard (instead of dinner in their restaurant) and Briana set it all up at no extra cost! The new chef put together our dinner, we told Briana we liked fish and stake, and it was BEYOND amazing!!! Sushi and crab as an app and a surf and turf for entree. We had 2 servers waiting on us all night and had exceptional service! The hotel also supplied a speaker that was at our ceremony and next to our dinner table in the courtyard so we were also able to dance to romantic music all night under the trees. Our room was pool side and so nice! Thank you so much PCI!

an excellent job with set up of everything and the event planner we had in the end was absolutely wonderful! So glad we chose this as our ceremony and reception venue.

t. The newly renovated rooms are wonderful, beds are super comfortable and the tiki bar on the beach has amazing food. We had a great stay here and our wedding was absolutely perfect, their recommended vendor list was great, we ended up hiring 3 vendors they recommended and they were all fantastic! Honestly I don’t have anything to complain about, everything went off without a hitch and we had the best time ever. If you’re laid back and are looking for something “easy breezy” this is the place for you. If you’re more interested in a “grand plaza” wedding and something more traditional, you will probably not want to book here. But we had an amazing time, and even though I planned everything from Illinois, everything went perfectly!

going to charge their standard price (not a discounted rate) and it wasn't noticed until one of our guests figured it out when trying to book their room. You are required to do your own setup/cleanup. The set up wasn't able to be done until 2.5 hours before the ceremony, so I wasn't able to help and had to have family friends do it. This isn't convenient for them on vacation and was also cutting it kind of close if they needed to get ready. The cleanup also has to be done right after the reception. It is not fun cleaning when you're in a wedding gown! The get-ready room (which is available at an extra charge) was available 9am-11pm. It was great to be able to get in early, but that meant that after our reception ended at 10, you had to hurry and clean up the reception and then shuffle the bridal party to the get-ready room to clean up ASAP. It would've been nice to have it until the next morning so we didn't have to rush around after our wedding. The coordinator also left right after the dinner service, so she wasn't there to help with the setup/cleanup, or just to make sure the vendors were following the timeline efficiently. It rained on our wedding day and the ceremony area was full of puddles. Two of our guests ended up mopping and throwing towels down where myself and my groom would be standing. This is something the venue should have been taking care of throughout the day, if not just before the ceremony. There is a 23% service charge for the venue and I feel like a lot of this should have been taken care of and not left up to the bride and groom. Hopefully they take some of these issues into consideration for other weddings.

en looking at the venue, they promised that an elevator was being installed and would be there by the time of my wedding. They even put it in the contract. However, after I went with them the owner decided to sell the hotel and didn't care about installing the elevator anymore. So I had to change from the ballroom to the garden area which was very stressful for me. I also suspect they knew for some time they were selling the hotel and didn't tell me for quite awhile. The 2nd negative was the food. The food wasn't terrible, but it wasn't good. It was "meh." We got the steak and mahi mahi. There were many positives also though. The venue has a great vibe, fun, casual, but beautiful. The event planners tried very hard to do the best they could for my wedding. The beach and garden area were so beautiful. The chairs for the tables were nice. I got to use their lanterns for free for my centerpieces. The whole hotel is super cute with this great vintage vibe. I thought the price was very reasonable. Ultimately we had a really great time!

autiful tiki area overlooking the beach. We chose to get married on the beach and have the reception under the tiki pavilion. I thought it was so fun that guests from the hotel sat and watched from the tiki bar, they all cheered afterwords. They weren't allowed into any part of the wedding though, and security made sure of that, and even the way they set the chairs for the ceremony allowed for a scenic backdrop avoiding people in their swimsuits from being behind us. We used a vendor called Expert Productions for the DJ, Photography, and Wedding Coordinating services, and they did a great job working with the people at PCI to make sure everything went perfect! Erin was our coordinator at PCI and she did a great job communicating with us. We had blocked out rooms for our guests and communication for them wasn't awesome, but Sohnee made sure the grandparents had ground floors and whatnot and we had no problems when people started checking in. We chose to have buffet stations and an open bar for the reception, the food was amazing and the bartenders were very friendly and made awesome drinks! This was the perfect place for our wedding, i wouldn't change any part of it!

ssues with beach goers getting in the way. The food! The food was amazing, everyone loved it! Just want to thank the Postcard for Everything! My wedding day turned out exactly as I imagined!

ed hotel that offers various ceremony and reception spaces. The Postcard Inn is budget-friendly compared to the other hotels on the strip and they really do what they can to make you happy. Sohnne helped us with making a room block; it was a really simple process. The do charge a fee to have welcome bags delivered, so we opted to just pass them out during the welcome party a few days before. We had our ceremony on their beach and our reception in the garden courtyard. Everything turned out so beautifully and Cara was a huge help to us. She took care of us throughout the entire day, even leaving food for us in our room after the reception ended (it's true what they say - you don't get to eat on your wedding day!) If you're looking for a unique place to get married, definitely check out the Postcard Inn!

- there is a nice balance of glam and beachside chill. We chose a beach wedding at sunset and small plates dinner at the tiki hut after. The photos are SPECTACULAR due to the amazing sunset and cool vibe at the property. The beef tenderloin and carribean chicken dinners were both delicious. The service was good if but a tad slow. My hubby was told that the hotel had more than the usual 3 max weddings on our day due to the hurricane slamming east Florida and folks needing last minute requests. But we didn't notice at all really except in hindsight. Emily did a great job. For us. Thanks PCI!!

response times. The reason we picked The Postcard Inn was because of the fun atmosphere and the beautiful Garden courtyard was exactly what we wanted. We did not end up having our wedding in the Garden because there was a possiblilty of bad weather so that was sad, especially seeing the night ended up being gorgeous (Thanks, Mother Nature!) The food at the wedding was nothing like it was at the tasting. In general our guests were not happy with the food throughout the property…Though, the Bloody Mary's and our Bartender at the Boathouse were awesome. At the end, our wedding at the Postcard Inn felt like a business transaction, nobody even checked in to see how we enjoyed everything the day after. The Postcard Inn is a wedding machine and thats exactly what it felt like.

their way to make our day perfect.

d making it all come to life. Cara Tomlinson was our catering manager and she was amazing. All the emails I had sent to for months leading up to the wedding payed off, and she never blew off any question off or didn't respond. She was tremendous on the wedding day, keeping everything on time, and everyone in line. Couldn't have better things to say about the Cara. We did have quite a few booking problems on the room block, but Cara was always trying to resolve them and even giving out her desk number to book guests herself. The food was was ok, I wish it was a little better, but overall I was so happy with postcard inn I would still do it all over again.

ed with construction, and the list goes on. The housekeeping staff were almost as terrible as the front desk/customer service. If there is any way that a hotel can ruin a vacation experience and cause undue stress, Post Card Inn will rise to the occasion. With so many beautiful places to stay in St. Pete Beach, do NOT repeat our mistake by staying here!

courtyard with the lanterns in the trees & the lobby smelling of coconut. So when it came down to planning our wedding I wanted PCI hands down. Chelsea was our sales person, Cayla was our coordinator & Sohnne was our rep for rooms. Chelsea was great about getting me things not on their regular banquet menu that I really wanted (Mojitos & Pierogis) for our reception and she responded to all my questions & emails promptly. Being in the event industry I probably asked more random questions than a usual bride would ask. Cayla was amazing! We did our tasting with her and she went through all the details to make sure we had thought of everything we wanted. She even came in on her usual day off to accommodate my crazy schedule for a final walk thru with me & my coordinator the week of the wedding. She kept me informed of the weather and the back up weather plan and accommodated any last minute requests and tweaks. Her & the day of team were great! The only real problem we had was our room block. Everyone had terrible issues trying to book their rooms at the hotel not being able to book thru the site & then calling the hotel & then being told that someone had to call them back because they couldnt find the block. It took one groomsman a full week to get a room confirmed! Sohnne replied to me ASAP on all issues & apologized profusely its just a shame that she doesn't have support to carry out the room block requests from reservations department. Reservations was seriously the only issue we had in the whole thing but it was a big inconvenience over the course of planning. It wasn't Sohnne's fault because she followed up with me on every single thing it was just the people that had to carry out the process. Also, my mom requested a specific room in the garden on the 1st floor that she verified 3 times that was given away and they threw her on the 2nd floor with my elderly aunt that cant go up the stairs. I threw a fit at the front desk which they finally got her a first floor room but it was stressful. Its a shame about the room block stuff because the wedding itself was beautiful & everyone really loved the food especially the risotto and the pierogis. Overall it was a good experience & thankfully the weather was lovely! All our guests enjoyed the wedding immensely & loved being on the beach. I also want to give props to our bartender Mel at the beach bar because that woman remembered every single one of this huge group of people's names & what they drank for the entire weekend! She and the rest of the staff at that beach bar had their hands full with this drinking crowd & they were just fantastic!

coordinated all details and she was really great to work with. We were planning our wedding from another state which can make things more difficult and she could always be reached via phone or email. She responded promptly, answering all of our questions and on the day of, every detail had been taken care of. Our day of catering manager was Mark who also did a fantastic job. The food was delicious. We had such a great experience as did our guests. Our only gripe would be the front desk/reservations staff. 5 or more of my guests were either turned away from our room block or told wrong information. I was able to quickly get that fixed by Sohnne at PCI but it was still frustraing that I had to intervene. Also, several guests did not get our Welcome Bags that we had at the front desk which was dissapointing. Over all, we would highly recommend the Postcard Inn for any event!