Postoak Florist

was a mess everywhere. While that's not a totally bad thing it just seems unprofessional to have your clients meet in an untidy room. It shows a lack of organization. Upon our first meeting, we had agreed on the type of flowers and the size and style. I thought about it for a few days and just could not bring myself to spend the amount of money she quoted me in 4 bouquets so I decided to set up another meeting to see if I could change the type of flowers or sizes to bring down the cost. On the second meeting, she had completely forgotten we had an appointment. My mother arrived before me and Debbie just gave her a blank stare and asked what she needed. My mother had to inform her we had a meeting. She went to go pull our file and we sat down to review what we had discussed from the first meeting. She started marking all over it when she realized she pulled the wrong order. She marked all over another bride's order. This goes back to the disorganization. She finally pulled our file and we began to discuss how to reduce the cost. The whole while she could not give me a price on each bouquet. Just some random range. She did work with us and got the price down to something I was more comfortable with but come on..you have no idea how much anything is going to cost?? Fast forward to my bridals, my portrait bouquet was to be ready at a certain time. We were running late so I gave them a call to let them know we were on our way to grab it. Long story short, my bouquet was NOT READY! We were an hour or two late and they hadn't even made it. They explained the order never printed out and they were so sorry and they would come to the venue to deliver it. They did as they said but it was not what we ordered and it was just thrown together. Once again, a lack of organization. How do you not review your orders for the day? She did give us a full refund for that bouquet. We worried about the day of the wedding but I can say she came through. My 4 bouquets for my wedding were what we ordered and beautiful. I have no complaints about the day of. There was just a lot of unnecessary stress added to my wedding preparation. The bouquets were beautiful for my wedding and I think they are a good florist just take caution and make sure they stay on top of your order.

credibly knowledgeable about flowers, color palettes, and arrangements, and will spend a lot of time discussing all of the options with you ahead of time. The arrangements we had the day of our wedding were absolutely beautiful and stunning. We could not be happier for choosing to go with them.

se no one paid us any attention. They only glanced at us briefly. After a few minutes one lady very rudely greeted us after I glanced at her. She basically asked what we were doing there and I responded that we were wondering about flowers for our wedding and she just said "you need an appointment with her". Then, another lady proceeded to give me a stack of bridal magazines, mumbled something about a wedding rehearsal and being busy then shoo-ed us out the door. Not only thing, but there was one older lady in the back room constantly staring and my fiance and I, not breaking eye-contact. It was an extremely uncomfortable experience, and if further experiences will be this way, there is no reason why they should even be in business, as customer service should be a priority. We definitely will not be returning and discourage others from choosing Post Oak Florist.