Pour Me Bartending

We had some behind-the-scenes challenges working with this bartender. We booked them late in our planning due to changing alcohol policies with our venue (very long story) so they were accommodating and booked us with about 3 months until our wedding. That was great and we were excited about the idea of providing our own alcohol, which saved us a lot of money compared to a bar package through the catering company. However, their services were misleading. We didn't learn until after we paid our deposit that we had to provide our own coolers (our wedding was outdoors), which meant rallying many friends and family to borrow coolers to store beers. Additionally, we had to provide our own ice, cups, and mixers (sodas, garnishes, extras like lime juice, even though our contract clearly stated that mixers etc were included in our package). We were also told to buy way more supplies than we needed--luckily another couple who used their services warned us that they bought the recommended amount of ice (600 pounds) and they only used half of it, so we bought less. I understand that they don't want you to run out of things during the wedding, but I think the amounts they recommend are blown out of proportion. We also found them to be rude at times and aggressive when confirming our final payment. Our contract explicitly stated that the balance was due "day of the event, before the reception." Naturally, we waited to give the final payment because of this, following what the contract outlined. The week of the wedding, we got a phone call and two emails asking if our payment was in the mail. Obviously, this was confusing and frustrating. Another small thing was that they hung their large bartending sign on a table that wasn't even part of their services without asking, which as a bride who planned everything meticulously, I found annoying to see when I walked into my own reception. I would caution couples to know what they're getting for their money and to ask a lot of questions.