Prashe Decor

the very first conversation, Alina was amazing to work with. She was always responsive, easy to get a hold of and timely on all of our requests. And - bonus - she was super fun to work with! I had a pretty good idea of what I wanted and Alina only added to my vision with her design expertise. On the day of, everything went off without a hitch. The team was super professional and executed flawlessly. We even had a room flip between our ceremony and reception (while our guests were at cocktail hour) and everything was handled smoothly. The guests didn't even notice the team moving decor from one floor to another, which was great for the vibe and flow of our event. Even now, one month after our wedding, friends and family still comment on how beautiful our decor was. I'm SO happy I used Prashe, it was everything I could have wanted.

July, quote was sent in early August & I contacted her wanting to go over the quote and work with the numbers a little bit. She went on vacation almost the entire month of August & says she will contact me when she gets back. I hear nothing so once again I contact her in September & she finally agrees to a call (which also got pushed a couple times because things would come up for Alina). We talk on that call end of September and she says she’s going to do this and do that then send me a new proposal to approve. I don’t hear from her for weeks and I contacted her for an update and the only thing she texts back is that they are no longer available for my date. If they were professional - they would let you know someone else is interested in your date & that decisions needed to be made to lock it in. If I didn’t contact her first, I don’t know if Alina would have even contacted me to let me know. It’s absolutely ridiculous that this is how they run their business. It seems the person who wrote the review below me also had the same type of issues with Alina. Not sure if this is a Prashe issue or an Alina issue but it seems the company needs to get their employees proper customer service & professionalism training.

he very next day she sends me an email. “I realize you hadn’t yet decided on a decor vendor for your events, but I am emailing to inform you that we are now fully committed that weekend and would be unable to take on any additional events. I just got the email from our office notifying me so I wanted to touch base right away to let you know!” She knew that we did pick them for our events. I’m less than two months from my wedding. And have to find a new decor company. If you are thinking about Prashe, look at other vendors. Now that I have gone to talk to other vendors I realized how over priced Prashe is.

djust to our new normal and calm our clients nerves. Prashe Decor reassured us and our clients their perfect event was going to be on track with Prashe in our corner. They worked with us immediately in rescheduling and even redesigning this event due to other obstacles we incurred. Prashe Decor and the Prashe Team have been a god send and we would highly recommend them to anyone! We absolutely love the ease of working with them as a team!!!

aking that portion of my day effortless. I had some frustrations prior getting there due to glitches in their billing system causing a lot of inaccurate quoting etc that became very frustrating. I also don't particularly like the fact that they have invoices and quotes that reflect two different sets of numbers....as a customer....just give me the number that counts! I need itemized listing of everything and prices, the tax, any fees, and the total. As long as I have that, I am good. I know that tax is awkward on rentals but I can't do anything about that so it doesn't matter to me how that is divided up. Dhara was great! She was always happy to explain things, meet with us for any issues and concerns, and provided excellent customer service in response to any concerns. I hope that by now they have figured out the glitches with their billing system and maybe hired some more people as everything had to be scheduled all the time to get anything done and unfortunately, weddings don't really accommodate for that.