PRE Event Resources

o make it happen financially. When I arrived to the venue the day of the wedding, I realized that Pre Events had delivered the wrong tables. I spent the first thirty minutes of my time there crying because I had spent so much time planning every detail and these tables looked absolutely nothing like the ones I had ordered. Unfortunately despite the efforts of my MOH and wedding planner, there was no time to have the tables swapped out. It was a hard pill to swallow but I married the man of my dreams that day and tried to let it go with promises that the company would do something to make it up to us. I have never been talked to the way I was talked to by the VP of this company, Mike. He said the mix up was our fault. BRIDES BEWARE. When you go to their landing page for tables, there are no names. You will only find the item name and detail if you click on each individual photo. Mike said the miscommunication happened when I chose the “farm table” available in the Auburn location but their sales rep in Birmingham thought I wanted the “farm table” in the Birmingham location. With Auburn being only a drive away, and also not even knowing about the other “farm table” I just assumed that the delivery fees included getting me the tables from Auburn. Not once did their sales rep mention that they had two tables by the same name. Not once did she try to clarify. And to have my wedding day tarnished, TO BE TOLD THAT IT WAS MY FAULT, was completely disappointing to say the least. We spent around $6000 total with this company. And if I could do it all again I would’ve given every cent to a company that cares about its customers. Trying to let go of the fact that a big business wins again and this will never be made right.

y is supposed to be a fairly dry month with low humidity, so that's what we planned for with an outdoor ceremony, cocktail hour, and dinner. Of course, when we showed up in FL a week early to start putting everything together, there was a huge pressure system sitting in the Gulf blasting north Florida with rain and thunderstorms every day! We already had our tables, chairs, and linens all ordered from The Event Group, but, all of a sudden, we were scrambling to figure out how to deal with rain on our wedding day! The staff at TEG were so incredibly helpful, walking us through all the possibilities and being clear with pricing all along the way. Our reception venue is a fairly new city park and had never had tents put in the space we were working with, so we were "going in blind," as it were. The delivery team that came to drop off all our furniture and linens were ultra professionals, very friendly, and SPEEDY! These guys really hoof it to get the job done quickly, without my wife and I ever having to worry about anything. The less stress for the bride and groom, the better, and these guys rocked it all. The story ended with not a SINGLE drop of rain falling on our wedding day, but the tenting TEG put up actually added to the cozy, family atmosphere we wanted for our reception, so we were very glad to have added those, despite the nice weather. I'd highly recommend The Event Group to anyone doing a wedding or outdoor event in the greater North/Central Florida area!

s SO patient, helpful and always following-up. There was even an item they didn't have in stock and were willing to order it - and did! This was one of my best vendors. Thank you, Event Group!