Pretty Up! by Tricia Gallucci

Hiring Tricia was by far the BIGGEST MISTAKE I made while wedding planning. I live in CA and had to fly to CT in order to fit in my hair trial, fitting, shower, etc. I had a very set schedule. Tricia called me at 7:30AM the morning of my trial with a crisis. Fine, things happen, reschedule for next week (my last weekend in CT). I rearranged a lot to accommodate this change. Then…at exactly 7:30AM again, Tricia called saying there was a power outage and she wasn’t sure when it would be back. Being that she was planning on doing the trial from her house, she had to cancel. Finding this odd, we did a little research and found out that this was a complete LIE. She then tried to tell me I didn’t need a trial and that I would have “plenty of time” the day of the wedding, which any bride knows is delusional. In my opinion, she doesn’t want to do trials because she’s afraid people won’t book with her. I went back to the review boards and feel as if there are some very accurate BAD reviews of her speckled amongst a lot of what seem like made up “good” reviews. I think she manipulates these as well. She required a $300 deposit up front (for 7 people), which I’ve since learned is not typical before a trial is even done. I called to cancel her services and requested my $300 deposit back. She promised she’d put the check in the mail. I got back to CA, no check. It’s now almost 3 months later, and she’s STILL giving me a pile of excuses and lies. I have record of over ELEVEN different excuses she gave me as to why the check, PayPal, or FedEx all fell through. I now realize she’s been trying to keep the money over my head to prevent me from writing this review. She even told me that if I accept my refund, I cannot write reviews or I will be “hearing from her lawyer.” If that doesn’t tell you how bad of a businessperson she is I don’t know what will. I cannot express how much aggravation and stress this woman has caused me. I would NEVER TRUST HER ON MY WEDDING DAY.

I'm surprised to see positive reviews here of Tricia, if I could give her zero stars I would. I had a trial with Tricia and she did a fine job, I didn't love it but it was fine for the price. I signed a contract with Tricia and paid for the trial and a deposit. She promised she would email me a copy of the contract and receipt by the next day (a Sunday). I didn't receive it Sunday so I gave it a few days and emailed her on Tuesday to ask if she could send it. She told me her computer had a virus and she had just gotten it back that night and would email it the next day. I of course never received it so I contacted her via Facebook on Saturday, she read my message and didn't reply. Before this she was very responsive to my communication and would reply within minutes. I don't expect it to be that fast but it's annoying when I see you read my message and didn't respond for a few days. The next Tuesday I messaged her again telling her I needed my receipt and contract and was uncomfortable because I had paid her a few hundred dollars and gotten nothing from her. She replied right away that she sent it but must have sent it to the wrong email address and asked for my address again (even though I had written it right on the contract). When I gave her my email again her excuse was that she sent it to an AOL email and not gmail. She told me she would send it the next day. Of course again I didn't receive anything and at this point I didn't trust that she would even show up at my wedding. I called her and told her I didn't think it was working out and didn't want to continue using her. She informed me that I paid a non-refundable deposit and I was out the money. Thankfully I had paid via credit card and had already talked to the company about the issue I was having. I informed her that my credit card company was willing to put in a dispute with her because she never sent the contract or receipt. She then told me she would mail me a certified check by Friday, which of course I didn’t get. I contacted her the next week and she said she sent it out on Tuesday. Again, of course I didn’t get it so I had to call my credit card company to put in a dispute. Thankfully they were great and got my money back. Tricia was unprofessional to work with and horrible with communication. She had tons of excuses and when I talked to her had excuses for the excuses. I don’t think I should have been the one to chase her down for my contract and receipt, if she had been proactive and let me know she was having issues I would have respected the way she conducted her business much more.