This was a horrifying experience. This vendor offered a competitive price, so I've rented tables, chairs, a luxury restroom trailer, and some other items for my wedding. Boy, I paid way more with my time and mental anguish. Their average respon...se time to my emails was about 1-2 weeks. After following up with emails & voicemails, I always got a response they were out of town or sick or in the process of moving (for 7 months?). I was trying to be understanding, and even tried to give them more business, but they were so unorganized and it became so difficult to communicate, I ended up using other vendors/buying supplies.
On the wedding week when EVERY vendor gave us the confirmation of items/drop off/pick up timeline, they refused to narrow down on a day/time slots. Considering we were working with 6-7 other vendors and the timeline had to line up, this was disastrous. The restroom vendor we contracted through PS Funtime called us directly out of frustration saying they couldn't get any confirmation from PS Funtime.
Drop-off was a joke. All 80 chairs were individually wrapped in plastic etc. It took them several hours (!!) to unload and set up tables and chairs which messed up the rest of the loading/set up process. After wedding, they were still the only vendor which didn't specify the pick up time window. They showed up really early in the morning for pick up and didn't pick up a cooler. My husband and I had to drive 1.5 hour to return the cooler the day after wedding when we had million things to do before taking off to honeymoon. Not to mention they gave us a wrong address and wasted additional 30 minutes. When called and complained, Heather or Stacie (they were both awful to deal with) responded with audacity. We delivered the contract, didn't we?
From my perspective, this vendor may be just okay for a small backyard parties, or children's birthday party. I don't think they have the necessary management skills /organization/ staffing to launch themselves as a wedding vendor. Planning a wedding can be a stressful process. While we were so blessed with the rest of our super professional vendors, this vendor really created a lot of unnecessary stress and conflicts. I would not recommend this vendor to my worst enemy.
