Quickstitch Alterations by Juliana

if they could hem my dress and put a bustle on it. When I walked in, the husband very bluntly directed me toward the dressing room to put the dress on. They have a $50 non refundable fee for consultation. The wife, Juliana, was very sweet, professional, and pinned my dress quickly. I went to the desk to set up appointments and, come to find out, they were going to charge me $290.00 to hem the dress. Additionally, they set the pick up date to November 20th when my wedding was December 15th and out of state. I felt uncomfortable with that price and the timeline, but didn’t feel like I could speak up without being verbally beaten down. My dress was such that I could get away without the hem if I wore taller shoes. The husband made me feel very small, uncomfortable, and was pressuring me to pay. I very much regretted walking into the shop. I was prepared to walk out $50 down due to how uncomfortable I felt and felt like I wasn’t even allowed to walk out with my dress if I didn’t. Juliana came to smooth things over and offered to just do the bustle for $75. I agreed and paid the full price ahead of time so that I would not walk out with nothing. The husband talked down to me, emphasizing no refunds. I left and searched online until I found some other negative reviews detailing similar experiences. That confirmed for me that I had made a terrible mistake. I went back the next day, bringing some of my in laws with me because of how uncomfortable this place had made me feel. The husband was extremely rude to me once I asked for my dress back. I tried to ask for a refund anyway because I knew they hadn’t worked on my dress. I stopped that very quickly because the husband became very irritated and intimidating. I didn’t feel safe and just wanted to get my dress and leave at that point. I was fumbling for the ticket to get the dress back and couldn’t find it in my purse, so I pulled up a picture of the ticket on my phone. They tried to tell me that they wouldn’t give me my dress back without the physical ticket. My in laws threatened to call the police because of his demeanor and him threatening to withhold the dress. They did eventually bring my dress back down, but the husband was staring threateningly at my mother in law and was mumbling insults under his breath. She told me that she also felt unsafe. I do not believe that I am the first customer he has treated this way and desperately hope that something changes for this business or else that others will listen to what happened and find somewhere else to do business.

tening to what the bride wanted. Then, to get the wedding dress back, and it being done the exact opposite of what was wanted, agreed on and payed for. It took over 2 months to get the dress back, and she still didn't fix the straps or the bead work. Very poor customer service and doesn't even deserve 1 star. Overpriced with bad results!

n’t allow time for modifications if any are needed because sometimes they forget what you talked about during your consultation. She does a great job of remembering names and stories, but beyond that you are just the next job to make a buck.

told it was not ready, it had not been touched. The dress had been there almost 2 months. I was told to come back the next day, November 4th. I went back on November 4th. The dress was not altered to fit like it was suppose to. When I asked about the gaps in the back, which is an open back dress, I was told to use double sided tape for the straps and back which poked out…this was suppose to have been altered to fit me. I had no choice but to take the dress because I had to leave the next day for my daughter’s out of town wedding. Needless to say, I had to have one of the bridesmaids to make the dress fit me correctly by using safety pins!! Double sided tape would not work, there was too much of a gap. I paid over $100 for an alteration that was rushed and not completed. The only thing they altered on my dress was the length! I will never ever use them again!