I used the Ralph for my reception location, and it was amazing. It was absolutely gorgous, and I couldn't have had a better place. The staff was very easy to work with, and I always heard back from my contact person within a reasonable amount o...f time. It was actually her that made me choose them; there wasnt a single other place I looked into that was as personable and accomidating or who would return calls and make me feel like I was respected in that manor. The food was amazing, and again, the head cook was great. He personally did our tasting, took sugestions, and even gave us to-go boxes so we could try the food again if we were uncertain or just wanted more. The only problem with the food wasnt even the venue's fault; the lagana ended up having no sause on it, but I found out later that my mother had called them and a week before the reception to tell them that there was too much sause on it when we had the tasting and to fix it. The week before the event, there was actually a fire in the building that caused millions of dollars in damage. I was getting nervous about how it would effect us, and was going to call them during buissness hours the next day to ask. I got a phone call immediately the next morning from the ralph where someone said how I was probably wondering how this effects my event, explained exactly what happened, how thery are fixing it, and what they are doing to make sure everything is perfect by Saturday. It was completely unexpected, and appreciated. I felt so well taken care of that they would go out of their way like that, and I had no misgivings at all after his reassurence. I have only two complaints. One is that there was one staff member working the reception who had a horrible attitude and was actually getting cranky with me when I had asked a question; the bride is not exactly the person you should be giving attitude to when you work a wedding. Everyone else was great though, and overall it was a wonderful experience. Two, there was another reception being held the same day at the same time. I wasnt told about this ahead of time, and the parking areas were not clearly marked, so some of my guests ended up at the other reception, and some of theirs ended up at ours, and even others got lost entirely, just a few more signs could have fixed that situation.