Since I did not book the venue for my event I am not giving it one star, but for the introductory experience I feel like one star is not out of the question. If you get there and decide this is the place for you, then by all means, I hope it wo...rks out smoothly. We scheduled a tour, which be aware costs $25 AND IS NOT REFUNDED, and received no follow up. Since everything is done via their site, I assumed they would reach out to confirm, send pricing, info packets, a welcome message, etc. — especially as 1. I mentioned I was referred by someone in the message, and 2. there is no pricing or other info on their website. Nothing ever came, but I assumed they would have it day of like all the other places we have come to tour.
When we arrived the day of, there were no signs or anything that would have been helpful to point us to where we were going to start the tour. As we parked and walked up to the barn we noticed an event being set up, and so we were unsure of who actually worked there or who may have been a vendor. We ended up asking someone at the bar who was talking to someone else if they worked there, as we had a tour scheduled. The man literally said nothing, brushed us off and then called over an older gentleman to give us the tour. The older man later actually called the guy at the bar (who had given no introduction, no, "oh yes, nice to meet you, let me get someone to help") RAUL who I now know to be the 'money man' or president/owner. I literally stopped when I heard that and looked at my mom like, "really?"
While I think Luis (the older man who also said he was the owner) did the best he could, it would be nice if they had someone dedicated to giving tours, like a coordinator which is one thing it shows is included in their packages. Luis was unable to answer most of our questions about the venue, had to have us write down our names because he couldn't hear, and had no new information ie. things that were not on the site. But he did repeat at least a dozen times that packages start at one amount, though we could spend as much as we want on our event there — no kidding!
Overall, it wasn't a great experience. Not what I would expect for somewhere that starts at $8k for just the venue.