Reception Palace Ballrooms

st two year planning period that 15 minutes before the end of the 4 hrs of the party, a staff member would come up to us and ask if we wanted to extend an hour before they ended the party. Additionally, they said they would charge a fee per person of how many guests were left. However, no staff member came up to us to ask if we wished to extend the night of. I noticed the time and my husband and I had to take initiative, went to the office to speak to someone and confirm we *did*want to extend since they had clearly forgotten, in which the people in the office who we had never met before rudely asked us why we wanted to extend and asked “aren’t you guys tired already”. We were so upset by this and asked to speak to the coordinator To extend with her and they told us she had left for the night. We were so upset because we were told we could extend the hour throughout the whole planning process and that someone would be there to extend the night of but that proved to be untrue. The staff called her and we communicated with her on the phone and then we were told the price would be based on the original number of guests - not the ones left (which is not what was originally said -more lies). Because of all these problems and trying to actually locate the coordinator the dj ended our party and played the last song! Clearly we were upset as our car wouldn’t arrive for another hour since we had planned for a later end time. We did not know how we would get back to our hotel. Half of the remaining guests left because they thought the party was over! After much back and forth we were able to add the extra hour but by then a lot of guests had left, the remaining guests were confused, , and we were clearly upset at the disorganization and false promises made on our special night. We had said from the beginning we wanted to add the extra hour, and when we tried to add it throughout the year we were told by our coordinator from the venue not to do it then, to wait to the day of the party. Why was this what we were advised but then did not occur the day of. Please be cautious having an event here - the process was great until the day it mattered most. Instead we found out how disorganized, dishonest , and rudely this was handled. No one issued an apology or explanation. I wish I could say it was miscommunication or a simple mistake but I don’t understand how the coordinator just left and never followed through with what was the plan SHE suggested. It’s just negligent. And then the remaining staff were trying to convince us to end the party. The whole thing was deceitful and we would never recommend. Please reconsider another venue. Secondly, the layout of tables given to me when doing the seating arrangement did not match how the tables were Actually set up. I had family and friends that all couldn’t fit in one table And so we accommodated to sit them in adjacent tables so at least they could be side by side, but the day of the party the tables ended up being on opposite ends of the room. I don’t understand

I live outside the state of Florida and put our full trust in her and her team to help us plan the wedding we always dreamed of and they definitely delivered. It was all so easy and flawless. I was far from stressing because I knew I was in the right hands from the start.

ry easy to work with and our wedding was beautiful! The food, the DJ, photographer (Jay), and flowers were even better than we expected. Thank you for your amazing team and especially Alexys for everything you did for us!

om that day on it was the smoothest process. Every detail was thought out perfectly and just as we had imagined it. Alexis and Maggie will become your best friend making sure your dream wedding comes true. You guys are the best and we couldn’t thank you enough! ❤️ ~ Ailyn & Robert

way making sure your magical night comes together beautifully! The venue itself is spectacular and the food is superb. I definitely recommend Reception Palace to all my family & friends!

above and beyond to make sure all our needs were addressed and that we were happy. Big shout out to Alexis and Bernie for being the best!

best bang for our buck. We also really liked the area, and the fact that the building has a nice presentation from the moment you drive in. We were greeted by Aly who was absolutely amazing from day one! She is so helpful, and explains things as much as you need. She gives you a tour of the place and talks to you about all the options available. She even showed us the kitchen and had us taste the butter they make in house! We booked shortly after our first visit. Throughout the course of 11 months Aly always promptly answered all my questions via email, or phone, and was always available when we stopped by on the weekends to chat or ask additional questions. She gave us recommendations and ideas for our wedding as well.

yed the food, the decorations, the music, etc.. Definitely recommend this place.

nner/assistant lol, she made wedding planning almost stress free,(she was great)! If I had to do things all over again I would still choose Reception Palace Ballrooms, Thank You!😘

olutely amazing from the very beginning and at all hours of the day, Alexys was there to help us through our biggest needs and did it with such ease. She always kept our best interest in mind and always kept our vision top priority. Thank you thank you THANK YOU !

eception palace did everything for me! I did not have to stress about anything at all! Alexys was the absolute best she is the sweetest person ever. Always in a great mood no matter how busy she is. Communication was great and I can go on forever of how wonderful everyone was. I highly recommend the reception palace to anyone planning a wedding in Miami. We visited many places before we made our decision and as soon as we went in we fell in love. I can relive my wedding every day thanks to how amazing it turned out! again very highly recommend and Alexys is an Angel! ❤️

t they will always be highly satisfied.

os completamente opuestas. A ella le gusta las cosas simples, nada ostentoso. Y a mí me gusta el brillo y el "bling" como me dice ella. Cuando llegamos a Reception Palace a mí me encantó todo detalle que tuviera brillantes y espejos y a mí hija le gustaba la decoración como playa con colores tenues y azulados. Las muchachas del salón de fiestas entendieron lo difícil que nuestro caso pudiera ser pero nos trataron de maravillas aún dándonos ideas de cómo combinar nuestros estilos en en evento elegante y perfecto para la personalidad de mi hija y yerno con un poquito de bling para mí! Fue una noche espectacular. Y pronto estaremos celebrando de nuevo en Reception Palace el baby shower de mi hija!!

amily. It's just that I saw what the wedding planning did to her: picking flowers, venue, dates, music,officiant, guest list, seating charts, invitations and all the other million details while working full time was overwhelming. Picking the venue in Miami was a no-show brainer. We'd been to a few events at Reception Palace Ballrooms in Miami so we were familiar with the location and quality of food and drink (which was really important for me). I was there during the first phone meeting with Soraya the owner and it quickly became apparent they had everything under control. Over the next few weeks I would ask my wife how the planning was going because she seemed so calm and wasn't stressing details. Not once did she freak out about colors and flowers! To tell you the truth I had very little to do with the planning except for jokingly saying that as long as we could have Cuban coffee I was gonna be fine with anything they did. I didn't see the ballroom until we walked in for our grand entrance and I was BLOWN AWAY!!! I wasnt so sure about my wife's theme idea of Moroccan style for our wedding but it was amazing. The tables were bright and vibrant, there were golden lanterns and pillows by the stage under this awesome canopy. It was like we'd walked into a different country. I actually got emotional about it because every detail screamed in celebration of us. It was joyful and full of love and I had the time of my life along with my wife and her family. And remember that "joke" I had made earlier about the Cuban coffee? Soraya worked within our budget and surprised us (me!) with a Cafe Bustelo Cuban coffee vendor cart that was serving little shots of espresso next to the open bar!!!! That was the coolest thing I'd ever seen, a surprise I wasn't expecting and it's something we're still talking about to this day making my very Italian family in Chicago jealous beyond words! I can't thank Soraya and the Reception Palace Ballrooms team enough for giving us a party we will never forget. They somehow managed to capture our love and personality across the miles and gave us an event beyond words. Love them, love RPB... we'll see you in 2 years for our 10th anniversary!!

a ton of travel arrangements we decided on having 2 separate, smaller weddings, one in Chicago and one in Miami. We had been to a number of lovely events at Reception Palace Ballrooms (baby shower, bridal shower and a wedding) and we figured a familiar venue would make the planning much easier. I contacted RPB and spoke with the owner, Soraya, who not only remembered each of the events I referred to but also recalled vivid details about the guests of honor and their event! Her ability to recall those things was a selling point right off the bat...only someone who loves what they do and takes pride in their work can do that. She immediately understood my nerves at planning a long distance wedding and she spent countless hours by phone and email helping me shape my scattered vision into the most beautiful, cohesive Moroccan themed wedding reception that exceeded my every expectation and dreams! Her attention to detail was impeccable and she was able to capture our vision and transform it into the most beautiful wedding event that everyone enjoyed and still comment on today. At long distance, the event she put on for us was even more perfect than the one we planned in person here at home. It has now been 8 years since our wedding and we remember that day with love and beautiful memories. If we decide to renew our vows for our 10th anniversary we will most definitely do so at Reception Palace Ballrooms in Miami...Chicago will have to travel this time to celebrate and party the right way!

d a great time. Thank you for making it such an amazing and magical experience! Don’t miss out people, I will be recommending this place to everyone I know.

hly recommend this venue!

appointment and ask for Alexys!