$19,000 starting price
151-200 guest capacity
This venue can host up to 200 guests
About this vendor
Cape Cod Oceanfront Weddings and Events
Red Jacket Beach Resort & Spa is a wedding venue located in South Yarmouth, MA. Situated on Cape Cod's beautiful south side, this beachfront resort offers a stunning backdrop for your special day.
From the moment you arrive, you'll be captivated by the breathtaking ocean views and serene atmosphere. Imagine exchanging vows on a pristine beach, surrounded by the beauty of the Atlantic Ocean. The Red Jacket Beach Resort offers a picturesque setting for your wedding celebration, combining classic Cape Cod charm with modern amenities. Celebrate in the newly renovated ballroom, overlooking the ocean and accommodating up to 180 guests. You can also have a beachside ceremony for a magical experience surrounded by the beauty of the sea. The professional team will work with you to create a personalized and seamless wedding experience. The Red Jacket Beach Resort offers a unique opportunity to combine your wedding celebration with a relaxing getaway for your guests. Offer your guests a convenient and comfortable stay with 150 guest rooms and 10 multi-bedroom villas. At the spa, you can enjoy rejuvenating treatments, pristine beaches, a refreshing pool, and a variety of recreational activities.
The talented culinary team at Red Jacket Beach Resort & Spa will delight your guests with a variety of delicious dishes and specialty beverages. Their experienced wedding planners will work closely with you to create a personalized celebration that reflects your vision. They offer a variety of packages to accommodate different group sizes and budgets, ensuring a seamless experience.
Pricing details
Starting prices
Reception:
$3,000
Ceremony:
$500
Bar services:
$20 per person
Catering:
Contact for price
Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices. Peak season for this venue is Jun-Sept.
Amenities + details
Ceremony Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
On-Site Accommodations
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
- Civil Union
- Commitment Ceremony
- Elopement
- Interfaith Ceremony
- Non-Religious Ceremony
- Religious Ceremony
Guest Capacity
- Up to 200
Settings
- Ballroom
- Beach
- Waterfront
- Hotel
Venue Service Offerings
- Bar & Drinks
- Destination Weddings
- Food & Catering
- Planning
- Service Staff
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.9
out of 5.076 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Red Jacket Beach Resort is highly recommended for weddings, praised for its stunning location with ocean and riverside views. Reviewers highlighted the exceptional service provided by staff members, particularly Karen Rood, the wedding coordinator, who ensured a flawless wedding experience. Guests appreciated the beautiful venue, renovated guest rooms, delicious food, and child-friendly amenities offered by the resort. The inclusive packages, helpfulness of the staff, and attention to detail in executing wedding visions were consistently praised, making Red Jacket a top choice for a memorable wedding celebration.Review photos
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Do yourself a favor and get married at the Red Jacket! We got married there on on 10/5 and its difficult to put into words how incredible it was. Karen Rood, Kristie Graul, and the ENTIRE Red Jacket team are amazing to work with. Incredibly kind and friendly people, they really put their heart and soul into creating a wonderful event. Everyone kept commenting on how unstressed I seemed leading up to the big day and it was all thanks to Karen and her team. Karen devotes an enormous amount of her time to understanding your wedding vision and puts together a flawless ceremony and reception. She was always available to answer my questions or if I needed to swing by to look at something. I spent my entire wedding day relaxing and enjoying being a bride while Karen and her team assisted my vendors, set up the ceremony and reception sites and basically anything else that was needed. Our guests loved their accommodations as did we! If you're looking for a fun wedding weekend with all your closest family and friends, there isn't a better spot to choose. The resort is beautiful and there is plenty of things to do in the area for guests that are in from out of town. The food served during the cocktail hour/reception was delicious, their chef really knocks it out of the park. I had a few guests comment it was the best meal they've ever had at a wedding. 10/10 would get married there again! We are local to Cape Cod but will be celebrating our wedding anniversaries at Red Jacket for many years to come. THANK YOU again to Karen, Kristie, and their entire team for making my guests think that I'm a top notch wedding planner! I couldn't have done any of this without you and it cannot be stated enough how much fun we all had.
We had our wedding there on 9/15/24 and it was perfect! Karen, the wedding coordinator was the best! She along with all the staff were very professional and attentive to all of our needs. The location is amazing from the sunrises on the beach and the sunsets on the riverside made for a perfect wedding setting! If you’re considering getting married on the beach, this is the perfect place!
I only toured this venue and we chose to go with another one, but I had such a great experience with the staff I felt compelled to share. Mike the Catering manager was so responsive and greated me at the start of the tour with fudge! The venue is beautiful with a great ceremony space on the lawn and a great ballroom with a water view. The proposed cost was SO reasonable compared to others we toured. The redone guest rooms were beautiful and almost every one of them has a water view. I know our family and friends would have loved staying there. The staff was so kind and capable and the venue is beautiful. We ended up choosing another venue, but Red Jacket was a very close second. I will recommend it to any of my friends who get engaged.
Any questions?
My sister got married at The Red Jacket on 10/11/2024 and we can’t recommend this venue enough. The property its self is beautiful and the entire wedding weekend went flawlessly with the assistance of our event planner, Karen Rood, and her friendly & accommodating staff.
Karen was kind, approachable, and available to answer any question we had leading up/ day of and really helped us with wedding prep. All of our guests raved about the food, accommodations and top notch service!
We even extended our stay for a long weekend there and we are SO happy that we did. If you’re looking for a venue with high quality service, friendly staff, gorgeous grounds right on the ocean, Red Jacket is the place to go for your special day!!! Bonus that the entire property is newly renovated and child friendly. (My daughter was the flower girl and still can’t stop talking about her auntie’s special wedding day!)
Highly highly highly recommend!
We had our wedding at the Red Jacket earlier this month and can not say enough good things about the venue and staff, especially Karen Rood who helped us throughout the process and brought our wedding vision to life! It felt like the perfect day! The ceremony, cocktail hour, and reception spaces are wonderful! Karen made sure everything went as planned on our wedding. I didn’t feel stressed at all the day of thanks to her! She truly cares about making your wedding day special and exactly what you have in mind!
The food at cocktail hour and dinner was fantastic! The hotel rooms and recent resort renovations are great! The experience from beginning to end was 10/10. We can’t wait to plan future trips to the Red Jacket!
We had a beautiful wedding here! The location alone would make a beautiful wedding; but the venue is stunning, the staff are wonderful, and the food & drinks are fabulous. Kristie did wonderfully helping us book the venue & coordinated updates to the venue itself giving it its beautiful modern/beachy look. The only con associated with the booking was the group discount for our guests; it ended up being confusing and the majority didn't end up using it. Karen was our wedding coordinator- she was not only very friendly and nice, but she also coordinated everything with efficiency & professionalism. On our wedding day, my bridesmaids & I had access to a room right outside the reception area that we had for the entire day; we did our hair & makeup & getting ready photos there. It had good lighting and was a perfect space. I was anxious that day, but Karen handled everything in the background so the day ran so smoothly that I was at ease. Apparently a problem arose, but Karen handled it so efficiently that I didn't even notice. We had our ceremony on the lawn overlooking the beach; it was absolutely beautiful. We chose the open bar with the well liquors which everyone was very pleased by. The bartenders were super friendly, nice & professional. Our guests are still raving about the food- our apps and meals were delicious (we chose the haddock & filet mignon with mashed potatoes & asparagus). The rest of the staff were all professional and nice. All in all, it was expensive, but it was money well spent and created lasting memories that we will cherish.
My husband and I decided in May of 2023, to have our wedding here in June of 2024. We are so glad we did! Karen Rood, the wedding coordinator, is beyond amazing! Words can't even describe how wonderful she is! From the very beginning, Karen was very responsive, helped answer any questions that we had, and made us feel beyond comfortable with having our wedding at Red Jacket. All the way up until the day of our wedding, and even the days after, anything that we needed or wanted was taken care of, thanks to Karen! The Red Jacket has also recently done renovations to the entire resort, which made our wedding even more beautiful than we imagined. All of our guests loved staying here, and we're so glad we chose the Red Jacket for all of our wedding events. We truly had the most perfect wedding here!
Thank you Red Jacket Resort & Spa for the fabulous job done on our daughter's wedding. Karen Rood and her staff didn't miss a detail! As the mother of the bride it was so nice not have have ta stress any details as they thought of them all! Highly recommend, Beth Kennelly
Karen Rood and the team at Red Jacket were absolutely amazing throughout our wedding planning process and on our big day. Karen was responsive, organized, and kept us sane throughout the planning process. She thought of absolutely everything and helped us bring our vision to fruition. Our rehearsal dinner and wedding day (both at Red Jacket) were both more perfect than we could have ever imagined, all thanks to Karen's attention to detail and excellent communication. On top of that, the food was fantastic at both our events and our guests are still raving about it. You absolutely cannot go wrong hosting your wedding at Red Jacket Beach Resort!
Our wedding was an absolutely perfect weekend on the Cape and we owe a majority of that to the wonderful staff at the Red Jacket. The food was amazing, the grounds are stunning and you cannot beat this location with their own private beach. We've found on local gem and plan on visiting every year.
By far and large, the day was a success due to the amazing Karen Rood who was our day of coordinator. Karen went above and beyond with every single detail. She was there every step of the way and I can't even imagine the day without her help. She has over 30 years of experience and it shows. We cannot thank her and the Red Jacket enough for making our day so special!
I wish I could rate Red Jacket even higher than a 5/5. Everything magical about our wedding weekend was thanks to the unforgettable care, trust, professionalism, and creativity that came from the Red Jacket team.
In every instance that we had a vision for our wedding, Red Jacket accommodated exactly what we asked for – and in every case that we hadn't thought of the specifics or were underprepared, Red Jacket came to the rescue with a thoughtful plan to cover the finest of details.
The facilities were stunning – as long as you're okay sharing the resort with other visitors – and offered a great getaway treat for our guests on top of the party we had planned. And the food was spectacular too. Most importantly, though, the staff went above and beyond to make us feel special. Communication was clear, honest, and supportive at every step. Our point of contact Karen Rood was our wedding guardian angel. We owe it all to her.
We had our wedding here in Septemeber. It was a beautiful night and I married my wife in front of our closest family and friends in a pandemic. There were delicious drinks and food served throughout the night. When many venues threw in the towel- Red Jacket refused to do so and helped our wedding dreams come true. Thank you Karen and Red Jacket staff for helping us have a beautiful and memorable wedding night!
Given COVID, we would absolutely recommend this venue to you. The day of coordinator is amazing and checked in with us frequently staying up to date on state regualtions and changes during the pandemic.
As much as we loved our venue and had an amazing wedding night. It is important to keep these few things in mind that we were not fully aware of until our wedding day:
* If guests are present and in the pool, they will not be asked to exit the pool for your wedding ceremony or event. Ask clarifying questions when the word "private" is used during the tour.
* We had a "private fire pit" that had Red Jacket guests at it that were not part of our wedding during our wedding and no Red Jacket staff asked people to leave/move. It was clear they were not part of our wedding because they were in bathing suits.
* If you are bringing a dog and get approval for this, make sure you remind them and check in this several times as the front desk forgot this (even though we were the bride and groom and this was part of our contract).
With that being said, we had a beautiful wedding and will remember our night forever. Thank you Red Jacket!
We can only say wonderful things about Red Jacket Beach Resort for weddings!
Our wedding took place 100% outdoors on the Oceanfront Lawn and Pavilion. Our ceremony was absolutely beautiful with the water view in the background. We LOVE that we had this view while exchanging vows. The Oceanfront Lawn is beautiful and our ceremony was equally as magnificent. The cocktail hour and reception were table service with COVID guidelines and guests expressed friendly service. We felt the same- everyone was so kind and everything was delicious! Our guests raved about how delcious the food and drinks were. Our wedding was a few days ago and we are still receiving positive messages about how delicious, organized, and beautiful everything was!
The staff are also so friendly, helpful, and organized. A very important element of our wedding that helped it be amazing and successful was the coordinator, Karen Rood.
Karen is organized, kind, creative, and is always one step ahead. Her organization, kindness, and creativity are qualities in her we will always value. Especially given our wedding took place during COVID. Karen was consistently making sure we were up to date with our wedding timeline and following all safety guidelines while also maintaining the beauty, love, and fun of a wedding. She has a plan for every situation and is prepared for your wedding to be wonderful - no matter what.
The resorts cottages and hotel rooms also add convenience to the weekend for your guests. Being able to walk to our wedding and walk back to a room or cottage helped our guests have worry free fun! Our bridesmaids and groomsmen were also able to all stay together in cottages and suites. They loved them! There is a lot of space to get ready and spend time together both inside and outside!
My husband I both feel that you can put 100% of your trust in Red Jacket Beach Resort and Karen Rood for an amazing stress free wedding planning process and wedding. We are still in awe about how beautiful our wedding was and hope you make a choice that will help you have the same experience!
Thank you Karen and thank you Red Jacket Beach Resort Staff!
We had our wedding here in September, and it really was perfect! Everything about it was exactly what we were looking for. Everyone was so nice and Karen Rood was amazing. She met with my multiple times to go over the plan for the wedding weekend. She answered all of my questions and helped me every way she could. On our wedding day there was supposed to be a hurricane. The whole time Karen helped us all stay calm and assured us it would all work out, even if we had to go to plan B. By some miracle, it cleared up in the afternoon and they were able to pull off plan A, which was having the ceremony outside on the lawn. It was the most perfect day, and it wouldn’t have been possible without the Red Jacket and their staff. Would recommend to anyone! Our experience was perfect!
We are very happy that we chose the Red Jacket Beach Resort for our wedding venue. There are so many options for the perfect ceremony and reception. We decided to have our ceremony on the lawn facing the ocean, cocktails in the tent with wonderful hors d'oeuvres, and dinner in the ballroom. Our guests kept making comments such as..."What a beautiful spot." "We never knew it was here." Throughout the planning and actual wedding, Karen Rood was very helpful, accommodating, and made our meetings fun.
The food was delicious. Chef John Payne and his staff prepared a fabulous buffet. We were able to choose the selections. The Red Jacket does offer many other dining options.
The Red Jacket Beach Resort has different hotel accommodations for you and your guests, including a complimentary multi-bedroom hospitality villa for your wedding day. It was wonderful to have this place for the bridesmaids to get ready. The groomsmen went to play golf in the morning. The package included a complimentary round of golf for two. There is also a complimentary wedding night room for the wedding couple.
Make sure you check all that the Red Jacket Beach Resort has to offer for your special day. We are so thankful we had our wedding there.
Karen Rood and the rest of the red jacket crew were incredible. So easy to work with and always available when you need them. They do an amazing job at making you feel like you are the ONLY wedding they have all season, although there are many. The food was also delicious. I highly recommend having your wedding here if you’re looking for a trustworthy crew to help put on an amazing wedding!
Our wedding day could not have been any better, the Red Jacket was the most beautiful venue right in our home town. Not only was it a perfect day, the staff was absolutely amazing. Karen Rood, our wedding planner, was so helpful with anything we needed up until and the day of the wedding. All phone calls and emails were promptly answered which was extremely helpful, she was there anytime we needed her. Karen was so helpful during the rehearsal and the wedding day, she made sure everything was perfectly set up and on schedule. Right after the ceremony Karen made sure we had a cold beverage handed to us, she even made our plates of food so we were able to eat right away before getting up to socialize. It was a pleasure to work with Karen, we never had to worry about a thing. The food was AMAZING, what a wonderful job Chef John did. Everything was delicious from the salad to the desert, so many friends and family members were talking about how good everything was. My husband and I were very pleased how the day ran so smoothly, we were able to enjoy every minute of it thanks to the help of the staff. We will defiantly be going back just to enjoy a nice meal and a drink at their Asa Eldridge Pub! Thank you for making our day as special and amazing as we could have imagined.
great place well worth it
We loved having our wedding at the Red Jacket Beach Resort! The location and aesthetic of the resort is absolutely beautiful and it was exactly what we were looking for!
In addition to the beautiful venue and scenery, the service was spot on. Karen the food and beverage manager, Hannah the events sales manager, the bartender Mike, and Diane at the front desk were amazing and so incredibly helpful! They were also there for ANYTHING we needed, including everything from patiently reassuring us our weather contingency plan would work if we needed it (thankfully the weather cooperated!), to personally helping us load the cars at the end of the weekend, and greeting us at breakfast the day after the wedding!
All of our guests loved the venue and had a ball as well, and commented on the great service, great food, and wonderful vibe the resort has! We are VERY happy with how everything went, and look forward to returning at some point to vacation in the future!
Response from the Vendor on 10/31/2018
Thank you Ashley! We loved hosting your wedding. You, Dani, and your families were so much fun!
I don't normally post reviews online for things, but our wedding at the Red Jacket Beach Resort was so spectacular that I had to say something! Hannah (the Event Coordinator) and the rest of the staff at the resort went above and beyond in every category to ensure our wedding day went perfectly, and honestly it turned out better than we could have ever imagined. I would highly recommend the Red Jacket Beach Resort to anyone looking to have their wedding on Cape Cod!
Response from the Vendor on 10/31/2018
Thanks for the kind words Mark! It was equally as wonderful working with you two!
We had a destination wedding at the RJ Beach resort last weekend. The hotel staff was incredibly accommodating and helpful! The wedding reception was flawless with perfect surroundings and the food was fabulous. I would definitely recommend this resort for a wedding venue. Great accommodations, beautiful beac and stunning views.
Response from the Vendor on 10/24/2018
Thank you Kathleen! We are so glad you all enjoyed your time with us on Cape Cod!
What wonderful wedding weekend we had. We rented beach houses at the resort for the whole weekend, it made it so easy to have a fun rehearsal dinner after party, and for the girls to get hair and makeup done there. Hannah Menard, our event coordinator, was very helpful and accommodating. We had a wonderful ceremony on the beach complete with white chairs and a beautiful arch. We went right to their tent next to the beach for cocktail hour, and then up to the ballroom for the reception. Everything went so smoothly, there was none of the logistical waiting time normally had with a church ceremony and a reception across town. Many friends told me that this was the best wedding they had ever been to.
Response from the Vendor on 10/18/2018
Thanks for sharing this positive feedback Caleb! Hope to see you two again soon!
Our wedding day could not have been any more perfect and it all started when we chose the Red Jacket as our venue. They exceeded our expectations right from the start. We loved the staff and I could not be any more thankful for how truly amazing they treated us and our family/friends. Specifically, Hannah, the wedding planner, was outstanding. I really enjoyed working with her throughout this entire process. She is extremely organized and always one step ahead to make sure your day goes smooth. She is one of the sweetest people you will ever meet and makes you feel so special while planning your big day. She was on top of everything and I had no stress or worry because of her. She even took the time to make my Husband and I plates so that we would eat. On that note, the food was amazing, and without a doubt, the best wedding venue food I have ever had, and I have been to my fair share of weddings. My family and friends are still talking about how delicious the food was. The ceremony was held in the perfect spot with water view. They did a beautiful job setting everything up and we went right into cocktail hour which was held outside. The display of the food at cocktail hour exceeded my expectations and they even put the fire pit on for us. It was completely magical and the view was just breathtaking. The cottage we had for two nights was a perfect spot for myself as the Bride and Bridesmaids to get ready in before the ceremony. I highly suggest booking that the night before your big day. You won't regret it and will have a beautiful view of the water and beach. If your doing a first look, it's the perfect spot, the beach is right across from the cottage and private from the other hotel guests. My Husband and I were even given a complimentary ocean view room the night of our wedding and it was just what we needed to top the perfect night. Our reception was beautiful and the set up was just incredible. We truly could not thank the Red Jacket Staff enough for all they have done to make our wedding dream come true. The Red Jacket went above and beyond for us and our guests and we are so grateful for them. Everyone is talking about how this was one of the best weddings they have ever been too and we have Red Jacket to thank for that!
Response from the Vendor on 10/10/2018
Ashley,
You, Dave, and your families were fantastic to work with. Thank you so much for your sweet compliments. We truly appreciate you taking the time to share your experience and hope to see you back soon.
Thank you so very much to everyone at Red Jacket Beach Resort who helped to make our daughter and son-in-law's wedding extremely spectacular! It was a wonderful experience from the moment we arrived to your beautiful resort, until we checked out five days later! It couldn't have been any better! The beautiful facility /grounds, delicious food, and your phenomenal staff were just perfect! We thank you from the bottom of our hearts! 💜💙
Response from the Vendor on 09/11/2018
Thank you, Ann! I am so glad we got to be a part of Donna and Mark's special day. Your family really helped make a wonderful weekend!
The Red Jacket Beach Resort was an amazing venue for our destination wedding! Hannah Menard, the event sales manager, could not have been nicer or easier to work with. She collaborated and coordinated with my fiancee and I from a distance, and was extremely accommodating to our schedule when we were on the Cape, arranging all of our meetings during times that worked for us. Hannah made all of the paperwork easy to complete from a distance, sending it electronically, and corresponding promptly with us. We offered a room block at the hotel for our guests, and we were updated on the status of our room block, as it filled. Upon arrival for our wedding weekend, we were able to drop off all of our favors and decorations with the event staff, knowing everything would be arranged exactly as I had intended. Each part of our wedding day went perfectly. Each item and detail we reviewed with Hannah was carried out exactly as we had pictured! The staff throughout the day could not have been nicer or more accommodating to us. The staff at the Red Jacket made special accommodations for my grandmother, who is wheelchair-bound, making the entire day easily accessible for her. The ceremony space was set up beautifully, and staff helped keep non-wedding hotel guests a respectful distance from our ceremony. The food and drinks throughout the weekend were phenomenal, with Mike O'Brien providing wonderful and personalized bar service to us with a "signature cocktail," offered just for our wedding. Appetizers and dinner for all of our guests were amazing. My husband and I received a lot of positive feedback about the meals served! Karen Rood, the food and beverage manager, went above and beyond to make sure everything was perfect! She was so thoughtful, and even helped us re-pack our decoration items to bring back home! We also opted to have an ice cream novelty cart in the later part of our reception. Our guests loved this touch! It is a very creative and fun offering from the Red Jacket. The Red Jacket's accommodations did not stop at the reception; they allowed us to use the Asa Eldrige Pub for drinks following the reception. I truly cannot say enough positive things about our experience at the Red Jacket Beach Resort. I highly recommend this venue, and feel extremely confident that this venue will take care of every detail with professionalism and care. Our wedding was perfect, and we have the Red Jacket Beach Resort to thank for that!
Response from the Vendor on 09/11/2018
Donna- Thank you for this wonderful review. We enjoyed working with you, Mark, and your families just as much. It was a great weekend and we hope to see you all soon!
My daughter recently got married at the Red Jacket Beach Resort! What an outstanding venue! They catered to us for all of our needs! From food allergies and vegetarians meals to getting my 91 year old Mom back and forth on the golf cart wherever she needed to go! The treatment we received from ALL of the staff was outstanding!! The service from Karen, Hannah, Dianne and Mike was amazing! Our guests raved as we did about the food ...every meal was just delicious! We cannot say enough about our choice here! What a wedding everyone went home with great memories! Thank you!
Response from the Vendor on 08/03/2018
Sue- what a special night!! Given all of the events going on for your family leading up to the wedding, I am just so thrilled that you were all able to relax and simply enjoy this wonderful time for Jess and Michael!! Thanks for being such a fa...
ntastic group to work with. We loved taking care of you all.
We had our wedding ceremony, reception and rehearsal dinner all at the Red Jacket Beach Resort in June 2018 and everything was amazing. All of the staff that work there are great, from Diane at the Reception desk to Pat, the landscaper. The landscape is gorgeous, not only the beach and river but the resort grounds as well. A special thanks to the food and beverage supervisor, Karen she was awesome to work with and very helpful and knowledgeable. The food was amazing, our friends and family are still raving about how delicious the food is there. Last but not least, Hannah Menard was great to work with as well. On the day of the event, I wasn't concerned at all as she had it all covered and I was able to just enjoy the day.
It was exactly what we were looking for in a venue, a place that our friends and family could join us in celebrating our two families becoming one. I worked in events for the last 10 years and this was my least stressful event, which speaks tremendously to their staff. Thank you Red Jacket Beach Resort for making the weekend a memorable one for our families!!
Response from the Vendor on 07/02/2018
Amy- we are so glad that your special day was a success. Thank you for the kind words. Keep in touch!!
I had my wedding and rehearsal dinner here on June 2 this year. I cannot say enough great things about it. The staff helped us and our guests in getting rooms and whatever else we needed. They were on top of EVERYTHING. Our day ran very smoothly and I could not have been happier walking down the aisle- everything I asked Hannah to set up looked perfect! Hannah was awesome- she made sure everything that day was just as I pictured. Everything was organized and I was able to enjoy my day without any other worries. She even got me in touch with the bartender so I could have him make my favorite drinks for the wedding! As soon as the ceremony ended, they had my signature margarita ready for me to go off to pictures! Hannah helped me figure everything out from the day we booked, up until the second I had to walk down the aisle. Karen helped us a lot at the rehearsal dinner as well as on the wedding day along with Hannah. Karen made sure my grandmother got a meal she could eat and made sure we were all happy with what we got. They even brought out a plate of French fries to our wedding reception for me and my husband after they saw me picking off one of the little kids plates! All of the food was delicious, and all of the guests had many different options to choose from. I cannot thank these two enough. They are so kind, generous, and attentive and I am so happy they were there to make my wedding day so special. The Red Jacket is just a gorgeous venue, we got married right outside in front of the water and got some incredible pictures with the beautiful scenery around us. I will recommend this place to any future bride if they don't want to have to worry about anything on their big day! Everything was absolutely perfect and we could not have been happier! If you are planning a wedding here I would recommend getting one of their cottages for the bridal parties, that is what we did and it made it so we all had plenty of room to get ready- I think one of these is complimentary in the wedding package but we had upgraded to a larger cottage because I had 7 bridesmaids all getting ready. A room for me and my groom was also complimentary with the package. Overall my wedding was an amazing experience, of course just went by too fast!
Response from the Vendor on 06/20/2018
Jess- thank you so much for this fantastic review! We loved helping you plan along the way and make sure everything came out just how you imagined. Hope to see you, Michael, and your whole family back soon.
Gorgeous views and amazing staff
Our dream wedding. The accommodations for our friends and family were exactly as we imagined for an intimate weekend away with everyone near and far. The food and beverage service, Karen Rood and her team, were outstanding! It rained on our special day but Hannah and her team made the day run smoothly; and wouldn't you know as soon as pictures started there was a double rainbow. The DJ had everyone dancing on the floor the entire time and we had a great team of photographers. We cannot say enough, how perfect our wedding weekend was, and all of our guests are still raving about it. I highly recommend Red Jacket Inn Resort, we will certainly be coming back for many anniversaries to come. The point that grabbed us and captured our hearts was as soon as we rounded the corner of Shore Rd and saw the water and the point. Everything was personalized and meaningful. Thank you for an amazing day, and many beautiful memories
I can't imagine how our daughter's wedding could have been better. It was a parents dream for their daughter come true.
Every detail was planned for and executed and there was absolutely no "drama" along the way as they did everything to make the day a wonderful experience for everyone.
It was fantastic to work with Hannah Menard - she was attentive and on the ball during planning and the day of the wedding. The staff could not have been more joyful and helpful at every turn helping and smiling and joining in our happiness.
The food was out of this world - I was really impressed with the quality of the food as well as the service. Top notch operation!
The setting is absolutely beautiful - the wedding party took pictures on the beach while the outdoor cocktail hour ensued . The setting is just so intimate and inviting - a huge bonus as a destination wedding is that the resort is open and your guests will have a beautiful place to stay as well.
We could not be more happy with our experience and would highly recommend it to anyone looking for an intimate setting for a family wedding.
Again - we really can't say enough about how pleased we were with everyone on the staff at the Red Jacket!
Response from the Vendor on 10/31/2017
We are so glad you enjoyed your experience with us at the Red Jacket, and hope to see the whole family back again soon!
My daughter had the wedding of her dream at the Red Jacket Resort. After booking the venue next came the tasting and OMG-EVERY entree was beyond delicious and made our choice difficult. We opted for the the authentic N.E. clam chowder followed by a choice of sirloin or chicken saltamboca, both of which were subperb. Having been to many weddings at pretigious hotels on the waterfront in Boston I feel the Red Jacket cuisine and service surpassed the Boston hotels. The waitstaff was amazingly accommodating and when one elderly guest arrived saying health reasons prohibited her from eating beef or chicken, within minutes she was provided with a tasty fish dinner that she loved. I appreciate the kitchen going above and beyond to accommodate our guest. Karen, the go-to person was amazing and offered suggestions that we found helpful. Without Karen I think many things might have slipped by. Karen has been in the industry for many years and is a wealth of knowledge! God Bless Her! All our guests had a fabulous time and we will return for another celebration. Thanks to everyone at the Red Jacket for making my daughter's dream come true.
Response from the Vendor on 10/25/2017
Thank you for taking the time to share your experience, Jane! We are so glad that Kristin's wedding was all you hoped for!
My daughter had the most marvelous wedding at the Red Jacket! Throughout our year of planning, Hannah Menard, the wedding coordinator, was always available, pleasant, professional, and fun to work with. We never worried about anything getting taken care of with Hannah at the helm. Hannah coordinated our florist, DJ, baker, and decorated our tables for us. The venue has a gorgeous view of the Atlantic Ocean and Cape Cod salt marshes. We had the cocktail hour by the beach under the Red Jacket's tent. The hors d'oeurves were excellent and service superior. Food was constantly available and tables were kept clean. We had many out of town guests not familiar with Cape Cod and they were able to all stay at the resort and enjoy Cape Cod in one place all together! We had a gap between the church ceremony and reception, so guests were able to relax at the Red Jacket. The entire staff - managers, bartender, waiters, waitresses - was available and ready to help at every turn. We had a plated dinner of clam chowder (EXCELLENT), beef tenderloin (SUPERB) and swordfish (SUPERB). Best wedding dinner I have ever had and many guests mentioned this as well. Another bonus is the Red Jacket only has one wedding per day, so we were able to be flexible with our timeline and not work around another wedding. This allowed for the highly personal service we received. The Red Jacket has it all! Location and superb service!
Response from the Vendor on 10/14/2017
Katy, it was our pleasure working with you and your family to make this special day a success. I cannot thank you enough for your kind words. This wonderful review truly means a lot to me and my entire team at the resort. Thank you, and we hope...
to see you again soon!!
Where do I even begin? I just got married here last weekend and I am BEYOND happy with the Red Jacket Beach Resort and specifically, Hannah. Hannah helped me plan my wedding at every step of the way. Not only did she make my wedding so special, she is super organized and really easy to talk to! Hannah really cares about what you want and making your visions as a bride come to life. I always wanted to get married right on the beach and the Red Jacket helped make my dream come true. ALL of our guests could not stop raving about this place either! My husband and I cannot wait to come back every year on our anniversary.
The Red Jacket Beach Resort is a class act. If you are looking to get married on or near the beach, this venue is for you.
Response from the Vendor on 09/13/2017
Tiffany- I cannot thank you enough for these compliments. Your wedding was spectacular and I am so glad I got to be a part of it!! See you next year!
We had a time of our lives at red jacket beach resort. Thank you for making our wedding become a success and are y'all at
Red jacket beach resort is family friendly all the workers are friendly and willing to help
I attended a wedding here this past Friday and everything was just amazing. The entire staff was welcoming, helpful and just a pleasure to work with...especially Hannah, the Events Director. She was there every step of the way helping the bride and groom plan for their big day. And on the wedding day she was available the entire afternoon into the night to make sure everything went smoothly. Oh and the location's views are beyond amazing! The wedding pictures are just gorgeous! I Highly highly recommend this resort!
Response from the Vendor on 09/07/2017
Thank you so much for your kind words! This was an absolutely beautiful wedding. We hope to see you all again soon.
Best day ever thanks to the Red Jacket Beach Resort and Spa and their entire staff. They were all amazing. From day 1 planning through the day we became one. We cannot even thank them enough for such an amazing job. Our guests gave this a 10+ wedding. They also mentioned BEST food they have experienced at a wedding. Thank you Chef John and your staff! . A special "Thank you" to Diane, Holly, Joe, John, Hannah, Tom, Mike and Tony. You guys are the BEST! You will be seeing us more often than not in the years to come! Cheers to the Red Jacket!
Response from the Vendor on 07/07/2017
Thank you Lynne and Patrick!! It was an amazing day. See you again soon!
Save yourself time and just book your wedding here! The staff is plentiful, accommodating and able to anticipate. The venue affords you a destination wedding but feels like home. We had a fairytale wedding!! Every detail was given attention...I can't say enough about the Red Jacket Inn. THANK YOU!
Response from the Vendor on 06/23/2017
Thank you so much Laurie! We loved hosting your wedding and are so glad it was everything you hoped for and more. Keep in touch!
What an amazing beach venue! If you want a weekend getaway for you and your guests this place is PERFECT. We had a lot of out of state travelers so i really wanted a venue that was also an inn so we could just all be together all weekend. This was just perfect for that!!! Customer service is top notch and you get the attention you need as they only do one wedding a day so it's never rushed or feeling like a wedding factory. Only negative is they do require a two night stay for weekend weddings so people who are close by that just want to stay the night are sort of forced into the whole weekend of they want to stay there. Which worked out great for us we held a welcome party Friday night in the beautiful beachside pavilion and firepit area. Also, your wedding here will be indoor/outdoor you can have the ceremony outdoors on lawn or beach, cocktail hour in the tent but reception must be inside since amplified music is not allowed outside at night here. The rain plan is on point though because if it does rain on your wedding day you can still get married Oceanside under the tented pavilion. There are also various sized cottages on the property for rent as well which is a neat option for guests! We rented the beachside cottage and it was amazing getting ready which gorgeous ocean views. Anyway as you can see I loved this venue so much I will be going back just to stay for vacation!!!
Response from the Vendor on 06/05/2017
Thank you for your kind words, Erica! We are so glad that we were able to host your wedding. We hope to see you and Matt again soon!
I am so glad that we chose the Red Jacket for our October Cape Cod wedding. From the very beginning the staff was extremely welcoming and helpful with every step of the planning. I was planning from Chicago but still felt completely supported and in control. Jyl was our coordinator and I couldn't have asked for anyone better. We picked the venue because our guests could all stay right on site and we could make a weekend out of the wedding. Afterwards, our guests raved about the food and the location. Please consider the Red Jacket Beach Resort if you're looking for a fun, comfortable and wonderful weekend for your guests at a classic Cape Cod Location!
The Red Jacket went above and beyond on our wedding day. I was so impressed with how attentive and flexible they were. Unfortunately we ended up having a rainy day, but there was a plan, and it worked out perfect. Our guests are still telling us how amazing the staff and food were. On the day of, Jyl was a lifesaver, for anything and everything needed. They only do 1 wedding a day, which was also very nice. I would highly recommend the Red Jacket Beach Resort.
The Red Jacket Beach Resort was a beautiful and fun summer wedding venue. I wanted a nice beach environment for our ceremony and cocktail hour and a more formal reception space where guests could enjoy dinner and dancing. The Red Jacket provided everything we asked for and more. Everyone there was friendly and easy to work with and our coordinator was extremely helpful in every step of the planning process and throughout the entire weekend of our wedding. I knew things would be done right when she was around which is so important for a bride. The food was delicious, especially for wedding food, and no one left hungry. The resort rooms were great and most of our guests ended up staying for a day or two before/after the wedding and enjoying what the Red Jacket has to offer. It was great to be able to extend our wedding celebration into the next day while utilizing the pool, ocean, restaurant, gorgeous views, etc. all right there. I would recommend the Red Jacket to any beach lover looking for a classic Cape Cod landscape for their wedding day. Our pictures came out insanely beautiful and it was a day we will never forget.
The Red Jacket Beach resort is the best wedding venue! We looked at the Red Jacket, then 19 other venues, and ultimately decided that the Red Jacket was the best. They have everything. I wanted to get married on the beach, more specifically on the sand. We looked at many beautiful venues but most lacked a great plan B weather contingency plan. The Red Jacket has a great rain location, a tent right next to the beach with amazing views of the water. Only a few of our guests live on the cape, so I wanted a venue that had cottages for the wedding party and guests coming from out of town. We rented two cottages right next to each other for wedding party. It was great. We had a nice long weekend for the wedding (Thursday-Sunday).
The entire staff was very friendly and helpful. Our glasses were never empty. They made a point that we sat down and ate. We had a buffet but they brought a plate with a selection of everything from the buffet to the groom. I am a very picky eater; they brought me a special plate of plain pasta and butter. Linda and her staff took allergy restrictions very seriously. I have several allergies, but did not have to worry about what I ate or drank.
The Food and Beverage Director, Linda Boyer was fantastic! I honestly can’t express how amazing she was! She did everything! Every time we were at the main resort she was there, from check-in on Thursday to check-out on Sunday. When we checked-in she met with us to go over all the plans for the wedding. On Friday, she coordinated our whole rehearsal (which was not easy, it was like herding cats). She was at the resort all day on Saturday and helped with everything from printing my vows to telling the wedding party when to walk down the aisle. She was very attentive and friendly to the whole wedding party. She helped check us into our room after the wedding and was back to work bright and early overseeing the brunch. She was always smiling and happy to help. She is truly worth her weight in gold.
Absolutely the best wedding venue on Cape Cod!
I can't say enough wonderful things about the Red Jacket. We had our wedding on Memorial Day weekend and despite the resort being fully booked, I felt like we were to top priority. Jyl was wonderful to work with - she was in contact with us consistently and offered much needed guidance and reassurance. On the day of our wedding she took all our decorations and set up the reception ballroom perfectly! She understood my vision and brought it to life. In addition to Jyl, the wait staff, bartenders, reservation staff, housekeeping, (basically the entire staff) all went above and beyond to ensure not only our day but our whole weekend was perfect. Everyone was friendly and always greeted us with a smile as we walked by. Our guests had nothing but wonderful things to say about the service, food, and beautiful grounds. I can't wait to go back for our anniversary. Thank you Jyl and the Red Jacket for the perfect Cape Cod wedding!
I got married 9/4/15 and my wedding was absolutely amazing. Linda Boyer is very detailed oriented & made sure everything was perfect. The food and services were excellent and I received alot of praise from my guest. We stayed the weekend in the cottages & it was so relaxing to have hair & makeup done right there. I used the Red Jacket Spa for makeup and the bridal party looked gorgeous. This place is perfect for a relaxing wedding and is definitely worth the price
The perfect place for a beach wedding without all the sand in the shoes. No where else on the Cape can you find this wonderful combination of a grassy field this close to the ocean.I know because I'm a wedding photographer and have been all over. I have photographed a few weddings here and have to say that the couples were all really happy with everything about their weddings there.
Everything was amazing. Location, staff, food. Linda Boyer was awesome and made everything so much easier to making ot even more special! Loved!
I can't say enough good things about the Red Jacket and its staff! The location is beautiful! Ocean front views on one side and a river flowing down another with breathtaking sunsets over the river. The staff is amazing. Linda & Becca think of everything & execute flawlessly. If you're looking for a gorgeous one stop shop beach wedding venue (at a price you couldn't beat if you rented a tent and did it yourself in your backyard) then you need to check out the Red Jacket! My husband and I got married on June 12, 2014 at the Red Jacket. The weather was perfect & I couldn't be happier with our choice of venue. Thank you Red Jacket!
The Red Jacket setting was exactly what we were looking for in a wedding venue. We thought it was perfect. Little did we know that the staff, especially Linda Boyer, were equally perfect. We were treated as though we were the only ones at the resort! Linda was with us every step of the way with amazing ideas and an amazing way to help calm the nerves that planning a wedding can bring. We will be making this a yearly trip, we can't wait to take advantage of some of the exciting activities they have for the kids. I think that Linda and the staff truly worked hard to make not only our wedding day special, but the whole weekend we were there. We stayed for several days after the wedding and the staff (including Linda) continued their top notch service. Our whole wedding party had a great time and several guests will also be returning next year because of the awesome experience they had. Thanks Linda and the whole Red Jacket crew.
At first I was hesitant to settle on Red Jacket for our wedding because I really wanted an outdoor reception (and we had too many people to do it outdoors there). However, due to the awesome amenities and activities that they had for families and because our kids would be spending almost a week there with us we decided it just made sense.
I have absolutely no regrets, aside from maybe not having booked a longer stay. Not only was our wedding day perfect, but our entire stay as well. Anything we needed, I felt like staff was there to help, and always with a smile.
Linda Boyer, the Food and Beverage Director (who is WAY more than that) handled it all with an extremely positive attitude and a "we will make sure you are both happy" kind of approach. When it finally hit me that I wouldn't have time to decorate the reception room and get ready (I did not have an event planner) she assured me that I would have no reason to worry and that she would make sure it got done. On the day of the wedding, she even took my daughter with her while trying to work so I had time to focus on getting myself ready.
The night was perfect (though it went by way too fast) and our guests had nothing but great things to say. Everyone loved the food and raved about how much fun they had.
We can't wait to go back (hopefully every year).
Thank you Linda and staff!!
Had Such a beautiful wedding at the red jacket beach resort. Chris Musco helped Me accomplish an amazing Night To remember for the rest of my life. ceremony took place on the beach
cocktail Appetizers in a beautiful loungy type tent,reception was in the ball room where you can actually see the ocean view
It was an unbelievable wedding!
Thank You
I couldn't have had a better crew of people for our special day! From the beginning to the day of communication was incredible. Always responding to the crazy emails I sent to even giving me their personal cell phone number for the day of coordinations if I had any concerns or questions! I would recommend anyone and everyone to have their wedding here. We came all the way from upstate Ny and I couldn't believe just how smoothly things ran from start to finish. By far the best experience ever!!
Chris, Laura, Joe, Becca and all the staff at the Red Jacket Resort went above and beyond to help turn vision into reality! The service we received not only the day of but leading up to the big day was awesome. Emails were responded to promptly, requests no matter how small or large or day of were accommodated! Dan and I were so happy to have our dream wedding at the Red Jacket!
For a destination wedding, my husband and I met a variety of venues and chose Red Jacket almost immediately. They are a convenient 1 stop shop for ceremony, reception, and hotel space for our guests. The views are to die for and the spaces for each event are beautiful and make it easy for guest to move seamlessly through the night. They were so accommodating as soon as we booked they scheduled a food tasting the next day (still a year away from the date) because we would not be in town again until the big day. Any questions I had it was easy to reach the staff by email and phone, and the day of they were able to create a beautiful space for my friends and family! I highly recommend this venue for anyone traveling to the Cape for your wedding and even those that live on the Cape. Wedding planning can be stressful but with Red Jacket it was a piece of wedding cake!
I can't say enough great things about the Red Jacket. We couldn't have been happier with the way our wedding day went. Chris was so easy to work with and so patient with me and all my questions. All of my guests raved about the food and how beautiful everything was. It was great to be able to have our out of town guests stay at the resort instead of having to drive to a nearby hotel or home afterwards. The only negative would be that the rooms could be a little more updated
Everyone there made our day amazing. I would highly recommend the Red Jacket Beach Resort for your beach wedding :-)
We got married at the Red Jacket on Labor Day weekend, and i couldnt be happier with our decision. We looked at many other venues on the Cape and as soon as we visited the Red Jacket, we knew we had finally found the right venue that would meet all our needs. From the minute we chose the venue, everyone was incredibly responsive to every question we had (no matter how small and seemingly insignificant) and did a wonderful job at making us feel well taken care of. We knew we would be in great hands the day of our wedding.
Many of our out of town guests decided to turn our wedding into a weeklong vacation and booked the cottages on site at the resort. Everyone had an incredible time, as the resort offers many activities on site. Our families kept telling us how awesome, friendly and attentive the staff was - which made us feel great!
Our wedding day itself went off without a hitch. Chris and his staff took great care in putting together the reception and ceremony sites, which looked beautiful - i didnt even have to worry about a thing. We have gotten so many compliments on how beautiful our wedding was and how everything was so seamless, and i couldn't agree more. The food was also delicious - we have gotten many compliments on that as well. It was truly our dream wedding - we will definitely be back to celebrate our anniversary in the future!!
My husband and I highly recommend this venue! Everyone you work with are wonderful! They're very helpful. The staff at the resort are just as wonderful. Both of our families raved about the venue and couldn't say enough positive things about their experience. It's great how you can either rent a room or rent a cottage. We wanted to have our rehearsal and wedding at one location so our guests weren't traveling anymore than they had to. This venue definitely had that option. Over all were very pleased with our experience!
My husband and I were very pleased with the dedication from the red jacket resort staff. The convience of having rooms, ceremony and reception right on the resort was complimented by our guests! We lucked out with weather and a beautiful beach ceremony! we were very pleased on how red jacket helped make our wedding such a memorable night. Our guest keep talking about how much fun they had! We would recommend red jacket resort for anyone who is planning a wedding espically those who are looking for an intimate beach wedding :)
I can't say enough good things about this venue and all of the staff. From the day my husband and I went to tour the facility to the last day of our honeymoon everything was exactly what we wanted. The employees were all so kind and understanding and I can't stress enough how much easier that made everything. Everything from the help with the centerpieces to the beautiful ornament they left in our room was perfect. As stressful as the wedding was I really think it was the hotel staff's thoughtfulness and attention to detail that helped keep me calm and sane the day of the wedding. My husband and I are already planning our next trip!
Response from the Vendor on 06/05/2014
Thank you for your kind words - we truly appreciate it! We are so glad that we were able to provide you and your guests with an unforgettable day - it was our pleasure! We can't wait to welcome you and your husband back!
I can't begin to describe how amazing the Red Jacket Beach Resort was for our wedding weekend. We got married on Friday, 5/23/14 and from the moment we checked in that week, we were treated like royalty. The staff catered to our every need, going above and beyond whenever possible. I had planned on setting up centerpieces myself but they took care of that for me and did it better than I would have. We used my iPod for our wedding music and Chris, our wedding director, ran that like he was our own personal DJ. We left there after 4 days wishing we could stay there for our honeymoon. Our wedding guests are still raving about the food and what a fun time they all had. The location is perfect for anyone looking for a beach wedding experience. Even though our wedding was on the small side, we felt like it was the wedding of the century! We can't wait to go back and celebrate our anniversary next year!
Response from the Vendor on 06/05/2014
Thank you for your wonderful review! We absolutely loved having you and your guests with us at the Red Jacket Beach Resort! We are thrilled that you had such a wonderful day to celebrate!
The Red Jacket Beach Resort is the perfect place to have a beach wedding in Cape Cod. The stunning grounds, exceptional service, and wonderful staff made our wedding everything we had ever dreamed of! The wedding coordinator was able to work with us to make sure our visions and dreams came to life at our wedding. Our wedding guests had an amazing time and are still commenting on how beautiful the Red Jacket property is, and how amazing the beach ceremony, cocktail hour, and reception in the Wheelhouse Ballroom were. I would HIGHLY recommend the Red Jacket Beach Resort for a wedding on Cape Cod!
Response from the Vendor on 06/05/2014
Thank you for taking the time to write such a great review; we truly appreciate it! It was a joy working with you to make your dream wedding come true!
I cannot even begin to say how AWESOME everyone at this resort is! Laura Perry convinced us of the venue's beauty in the dead of winter (mid December) and we are so happy she did. Diane Kingman did a great job getting me in contact with everyone I needed to reach and making sure all of my guests were happy (among a million other wonderful things she did for us). Jon Santoni was so great getting everything together and making sure we had a perfect day (he really did a perfect job).
The resort is beautiful, everyone is so accommodating, friendly and just all around fantastic. I cannot wait to go back just to lounge around on their beautiful beach.
Everyone there was just soooo wonderful!
I always wanted to be married on the beach, and The Red Jacket has a beautiful right on the beach and then on the grass in front of the beach option. Both are stunning, but since Cape Cod can have unpredictable weather in September (when I got married), it was nice to have the outside tented pavillion option. Everything on the resort is easily accessible which is perfect if you have a lot of out of town family. Everyone who was working the wedding was incredibly helpful, positive and kind. When first looking at the venue and securing our block of rooms, Laura Perry was our coordinator and was so helpful. Even when she was no longer taking the lead on our wedding she would take the time to answer all our emails and check in with me about which rooms had been filled or not so I could remind my guests to reserve their rooms in time. Jon Santoni then took over as our main coordinator and majority of the time when I had a question for him he answered it promptly and to the best of his ability. He was so helpful with our tasting, and in regards to the weekend of the wedding everyone who came in contact with him from our officiant to my day of coordinator said he was efficient, helpful, friendly and very experienced. This is a resort that thankfully only does one wedding a day so we weren't rushed but still organizing 2-3 weddings a weekend is a lot and I did feel the absence of our coordinator during the busy season of the summer. We also were supposed to receive an estimated final bill two weeks before the day so my parents could prepare and instead didn't receive it to the day of the rehearsal and the resort would not accept my Mom's debit card so she luckily had one single check left in her purse to pay with. Other than that extra stress for my parents, and the slightly abrasive Food and Beverage guy everything about this weekend, and the resort was perfect. All of our guests said it was one of the funnest weddings they had ever been to. From s'mores on the beach the night before to karaoke in the resort bar after the wedding, the team at The Red Jacket worked hard to fulfill every request we wanted to make our day perfect.
The Red Jacket Beach Resort & Spa gave my husband and I a wedding we will never forget! Jon, Laura, and the rest of the staff at the resort were great to work with and were very accommodating to us and all of our wedding guests. They were always available, quick to answer any questions we had, and were very attentive to us the day of our wedding (continually making sure we having a good time, had plenty of food, and had everything we needed). They also made our wedding day very stress free by dealing with all the vendors and wedding setup.
The venue location and view of the ocean at the ceremony and cocktail hour was absolutely beautiful and the staff did a fabulous job at decorating the ballroom. The food was delicious as was the cake that was included in the wedding package. Family and friends are still telling us how wonderful and fun our wedding was and how it was one of the best and most beautiful weddings they have ever been too. We could not have asked for a better wedding venue!
I have added the letter detailing just the majorities of our issues I sent to the general manager who simply responded saying practically oh well!
I am writing this letter with a heavy heart. As a little girl I
imagined the perfect wedding, for when I married my best friend. When I met
Craig, I started really imagining what our perfect day would be like, eight
years later and he purposed. At this point we planned to get married two
years later- good plenty of time to plan every detail. We started searching
for the best location and decided on the Red Jacket which was two hours from
home, making planning harder and communication between all parties crucial.
What pushed us to chose the Red Jacket was the promise to make our day what
we wanted by the sales department (Laura Perry) and the stunning view. We
were sold when Laura said that we could have whatever we dreamed off. For
the next year and a half we worked hard making sure everyone was in the same
loop with every detail, we worked closely with our vendors, Jon Santitoro,
Laura Perry and a few others. Even dropping off several things earlier the
week before such as centerpieces, decorations and the guest gift bags to
ensure the hotel had everything early enough for things to work smoothly.
Everything seemed in order until checkin day, and then my entire weekend
spiraled down with no hope of things being fixed.
The first problem was checkin, (Thursday 6/22/13) my parents did not
have a room. It took over a hour and a half to find them a room, and it was
no where near myself, the bride. We were then told both of us would have to
move rooms the next day in order to be together. This was unacceptable
seeing as these rooms were pre-booked so far in advance, prepaid and
requested for the bride to be with the mother of the bride for several
reasons. We were unable to go to bed until past 1am, causing the loss of
sleep, undue stress and frustrated. We couldn't even unpack because we would
just have to repack the next day. We then had to move upstairs where it was
further from all the festivities, making things more inconvenient for us. On
top of all the room problems, we learned that we were not given a jacuzzi
tub, which is what was advertised and promised by Laura when we did the walk
around before signing the contract. Its amazing how deceiving it was when we
thought we would get one room and got another. We later learned after
calling the desk that the person that was in the room that we were promised
was a treasurer or something for the large group that the Red Jacket had in
house, even though we booked before them. Unacceptable that a bride and
groom gets the run of the mill room because you had a large group that was
in house- shame on the Red Jacket.
When it was time to change our room the next day (Friday 6/21/13) it
was in the middle of my daughters nap time, which was explained to the front
desk. Although the desk was fully aware that there was sleeping babies in
the room, it didn't stop two different housemen and a housekeeper coming
pounding on the door. The housekeeper was extremely rude, asking us to leave
the room in order for her to clean the room. She had no care that we were
unable to leave the room and then we get a call to our room regarding my
mothers service dog in the room- by law he is legally able to be there
without hassle. So on top of the three people disturbing us, we then got a
phone call disturbing us,
Response from the Vendor on 07/18/2013
I have reviewed the E mail you have written describing the events surrounding your recent wedding here at Red Jacket Beach. Our team here takes great pride in treating each and every event as a unique occasion. Unfortunately it seems that we w...
ere not able to meet your expectations as a whole, particularly in regard to some of the specifics concerning your wedding weekend.
As you know I was here for the weekend and aware of most of the circumstances described. Today I met with all of our associates that were instrumental in the planning and executing the details involved in making your wedding day a special event.
I sympathize with the fact that we seemed unable to achieve your dream of a perfect day.
I would be happy to respond to any inquiry regarding clarification of the weekend events.
Tom Moore
Vice President – General Manager
Red Jacket Beach Resort
Gary & I had our wedding on a Friday night at the Red Jacket, with a cookout on Saturday so we could hang with our friends & family all weekend. It was fabulous~every step.
We are from NJ & pick the Red Jacket because of their wide beach, beautiful grounds & family atmosphere. Laura, Jon, Joe, and all the service staff took such good care of us. My husband and I could not have been happier with the Red Jacket. We can't wait to got back for anniversaries. Now, our family wants to go back for a family reunion.