Paper Tree Photography

I am saddened by the photographs we received of our wedding. Our wedding was back in October 2020. After spending thousands of dollars on my dream dress, I only received 2 photos that that showed my dress fully (all the photos cut my dress out). I had no photos of just me (the bride) in my dress at ALL. This company responded with it being my fault for not telling the photographer what he needed to do. It was my wedding day and I had a lot going through my mind. I completed a survey prior to the wedding day that clearly stated I wanted bride pictures. The detail shots were classless, unfocused, and you could not see the jewelry very well. There was less than 16 guest at this wedding. We ended up with multiple shots of about 2 guest and all the others were not focused on. Months later I still find it hard to show the wedding photos and my husband is embarrassed with the angles taken. The photographer did not place us during the photos and many of them are unflattering. I understand that they can not make us slimmer, but I assure you there are ways to take a photo that is flattering. Also, my Maid of Honor requested my husband and I exchange our gift behind a door (I was unware of this request). The photographer agreed, and placed us outside, side-by-side prior to the first look. This ruined the first look because my husband could see me because there was nothing separating us. The only great thing about this company is the owner was quick with responses to the concerns and the photographer was friendly. The only thing that was offered to my concerns was a retake of the wedding photos. Due to the commute (4 hours away) and our careers, that was not acceptable. And to be honest, I would have to pay more money to have the dress cleaned and make-up and hair, and have to travel back to this site, which the owner was not remorseful on. I wish the photographer reviewed the survey take prior to the wedding to know exactly what I was looking for. I had met with the owner of the company prior to the wedding as well and had NO idea someone else was taking the photos. Please do all your research prior to choosing a photographer and make sure you assist there photographers in doing their job on capturing the photos... as the preparation completed prior to the wedding means nothing to this company.