We travel to you MI & FL
Serving Michigan and Florida
Service area
Ashley Walker
OWNER
Typically responds within 24h
AWARD WINNER (2X)
Thanks to recommendations from couples on The Knot
Award winning makeup & hair in Michigan and Florida, REFeyeANCE Makeup and Hair strives to provide exceptional beauty services for your wedding. Since 2010, the team of skilled artists have been working to give couples a luxurious experience before they head to the altar. This company will treat your wedding makeup & hair expectations as their main priority, and strive to make your moments before your ceremony a relaxing time. We have been voted as the leaders in the bridal beauty industry for the last 15 years in a row.
Services Offered
REFeyeANCE Makeup & Hair will begin your services with a trial run, as a chance for you to decide on your ideal look and aesthetic. Afterwards, their stylists will work with you to create a detailed hair-and-makeup schedule, to give you peace of mind on your big day. Contouring, updos, and dramatic details are some of the many services they can provide to you and your wedding party. In addition, you will have the option to have your stylists onsite throughout the evening to provide touch-ups before your important events. Lashes and airbrushing are included in each adult’s makeup.
You can arrange a hair and makeup trial with your dedicated stylists to ensure a seamless process on your wedding day. RefEYEance also offers a la carte services, such as touch-ups and tattoo coverage. Contact the team today to arrange a consultation.
Details
Beauty
Beauty Group Bookings
Hair Stylists
Hair Trials Available
Makeup
Airbrushed Makeup
Eyelash Extensions
Makeup Artists
Makeup Trials Available
On-Site Hair & Makeup
Awards and Affiliations
Any questions?
Meet the team
Ashley Walker
Owner
Ashley Walker is the operating owner of Refeyeance in Cleveland, Michigan, Connecticut, Florida, and Colorado. She is devoted to helping women to feel like the very best version of themselves and her focus is in ensuring brides and those closest to them receive the very best service and overall experience on their wedding day. She has transitioned from dually serving Refeyeance as a full time working artist and business owner to solely working behind the scenes to oversee that the company is doing its very best to go above and beyond for both the brides who trust us to make their day special and for the dedicated artists who are among the most talented and passionate in the industry. Her commitment to ensuring your experience from start to finish is a positive one will be apparent in all of your communication and in her efforts to handle the coordination process with professionalism and compassion.
Reviews
4.8
out of 5.0586 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
REFeyeANCE Hair & Makeup received glowing reviews for their exceptional service and talent for weddings. The team, including artists like Candice and Amaiyah, impressed with their professionalism, promptness, and ability to create stunning looks that lasted all day. Their communication leading up to the wedding was praised, and brides, bridesmaids, and mothers all felt beautiful and appreciated the stress-free experience with no rushing or stress on the big day. The artists' attention to detail, preparedness, and friendly demeanor were highlighted, making the overall experience highly recommended for wedding makeup and hair services.Kelsey R
Highlighted review.
5.0
7/23/2024
As soon as Amaiyah came in she helped elevate the mood getting ready for my wedding. Not only did she do an AMAZING job on my bridal makeup (it stayed on all night!), she was such a pleasure to be around! My girls were asking how I found her and told me how much they enjoyed getting their makeup done by her. We ended up looking for someone to do our makeup kind of last minute as my cousin in laws were doing hair, and I feel so lucky that we were able to have Amaiyah do our makeup. It was a wonderful start to such an important and memorable day. If me or anyone I know needs makeup done in the future in this area I am most definitely recommending Amaiyah!
Shira D
5.0
9/11/2025
Both my makeup artist and hair stylist were incredibly professional and talented - everyone looked so beautiful, and everyone was thrilled with their look! Both of them were also SO MUCH FUN and so calm on the wedding day. We got a schedule in advance (sent by REFeyeANCE Makeup & Hair) and we stuck to that. There was NO rushing and no stress. Also - and this is huge - in the time leading up to the wedding, REFeyeANCE Hair & Makeup was incredibly communicative and SO easy to work with and to plan with.
Any questions?
Bada L
1.0
9/10/2025
If I could give them zero stars, I would.
I can’t begin to explain how terrible their communication was. From the very beginning, they constantly failed to cc either my fiancé or me, which made communication extremely difficult. My fiancé would receive half of the information, and I would receive the other half. We asked multiple times for them to cc both of us, but in the end, they said they would only communicate with one person. Just to clarify—my fiancé was only asking about his hairstyle and makeup!
Once I made the payment, they claimed that our email exchange was the binding contract and then added terms that did not match what was stated on their website—so be careful! On top of that, they take ages to respond, and when they finally do, they don’t actually address your questions. Instead, they just repeat the same answers they gave before. This even happened in the last email I received regarding a refund—they only responded to part of my questions and ignored the rest.
It was a nightmare trying to deal with them for those couple of months, and I’m glad we ended up canceling. Their website states that the cancellation policy allows for a 100% refund if you cancel 90 days in advance, but suddenly they changed it to 120 days. Be very careful and prepared for surprises.
Lastly, some of their response was so disrespectful and hostile, there was no need for that. The owner even emailed me asking to delete this review.
I absolutely would not recommend them. Please don’t waste your emotional energy or your time on this company. RUN!
Sara J
5.0
9/09/2025
To say that I was pleased with the work that my stylist did for our wedding is a HUGE understatement. My stylist did the most beautiful job and made me feel incredible on my wedding day. I could not even have dreamed of my hair and makeup looking the way they did. I have received so many compliments about how great all the bridesmaids hair & makeup were. My Mom was so over the moon about how her hair & makeup looked that she asked her if she would come home with her to do it everyday! She worked SO hard on my wedding day to get everyone's hair just perfect, makeup perfect, doing everyone's eyelashes, pinning hair up and providing me with touch ups!
Mary S
5.0
9/08/2025
My artists was amazing! They came to my house for trial and made the process incredibly easy. After my trial was finished, there were a couple of tweaks I wanted to make for my make up on my wedding day. When my wedding day came, she remembered exactly what those tweaks were and executed it all PERFECTLY. I felt beautiful. I was worried about sweat and tears messing up my make up but it wasn't a problem at all. I am SO thankful I chose REFeyeANCE.
Melissa C
5.0
9/04/2025
The hair and makeup work was perfect. I highly recommend them for your wedding. You will not be disappointed. They made our wedding party of 12 bridesmaids look stunning.
Jasmine S
5.0
9/02/2025
My bridesmaids, my mother and I all looked SO beautiful. Not to mention, these ladies were extremely, polite, professional and talented. They showed up on time, got us ready in time didn't ask for a thing (their kits were so well stocked with everything we could've ever needed) AND they just were a joy to be around. I'm gonna miss working with them. It was one of the best experiences I had with any of my vendors and I'm so grateful.
Bridget M
5.0
7/16/2025
Candice was such a blessing on my wedding day! She was so talented, professional, personable, and prepared! She arrived on time and ready to set up. She brought everything she needed with her and couldn’t have been nicer to my bridal party. She was meticulous and I absolutely loved my hair and makeup! It looked beautiful in person and photographed so nicely. The bridesmaids who had Candice do their hair were so happy with their styles and it held up the whole day. She was incredible and I was so lucky to have her!
Hannah W
5.0
5/29/2025
They were very prompt with their replies to emails and the stylists were great!
Abbi T
5.0
8/26/2023
Working with REFeyeANCE on my wedding day was one of the best decisions I could've made for the day. My girls and I looked STUNNING! The REFeyeANCE team showed up ready to go for hair and makeup for 11 girls. They were great at listening to the look each girl was going for and nailed it, all in a timely fashion! My maid of Honor is even hiring them for her wedding now!! If you're looking for hair and makeup for your big day, I highly recommend Jessica, Christy, and Alicia from the REFeyeANCE team!
Brianna A
5.0
11/09/2022
Finding a make up artist to take care of you and your wedding party on your big day is a big deal. Throughout the process, refeyeance was constantly checking in to ensure we have the same information and everything we needed for the big day. My makeup artist Emily was a gem. She worked through traveling between the hotel and the venue and made sure everyone had touch ups before photos began. She also touched me up a few times from my stress acne which decided to pop up right before the wedding! Everything went smoothly and the company and my MUA made the day absolutely beautiful.
Nicole A
5.0
10/26/2022
I was an out of state bride, so finding a MUA for the big day was a bit overwhelming. BUT, RefEYEnance made it so easy to book; they were competitive with their prices (& actually cheaper than many other artists); SO helpful throughout the planning process—sending checkin emails; and overall did a great job! Would recommend!
Danielle H
5.0
9/26/2022
REFeyeANCE is an amazing choice for your wedding day. They are easy to get ahold of, and quick to find you the hair/makeup team you need. They traveled to us and it was so quick and efficient we where ahead of schedule! Angie and Fatyma where the absolute best hair and makeup team & made me look like a star. My husband even said man, you all look stunning they know what they are doing! I'd recommend reaching out to this company as they know what they are doing!!
April S
5.0
10/28/2021
I’m really happy I picked Refeyance for my wedding! Along the process they were attentive to all my needs and they provided amazing makeup and hair stylists. My hair stylist Jessica and my makeup artist Kim were both very skilled and made me look exactly how I had envisioned. They were both super sweet as well! Everyone said how good everyone’s hair and makeup looked. Our third artist ended up not being able to come but they quickly found another artist Mikia and thankfully she filled in! Thank you to Refeyance and our artists for making sure our hair and makeup was on point for our wedding day!!
Amanda K
5.0
10/11/2021
I had Lauren for my makeup as well as for my bridesmaids. She was absolutely amazing!! She listened to what kind of look i wanted to go with and was happy to make adjustments. I couldn't be happier with how my makeup turned out! It was perfect!! All my girls said they were super happy with theirs as well! Thank you!!
Rachael J
5.0
9/20/2021
Very happy with our experience with the company and the stylist. Paige did an amazing job on hair and makeup for me, my mother, and my daughter. The trial appointment was very beneficial and the day of the wedding went so well and we were all very happy with the end result. Everyone's hair and makeup looked perfect all day.
MJ M
5.0
8/23/2021
Had a great experience using REFeyeANCE for my wedding in Cadillac, MI. We had a pretty large group and they were efficient about getting everyone ready. Everyone looked great! The coordinators and schedulers were also wonderful to work with. Would definitely recommend REFeyeANCE to anyone looking for on-site hair/makeup.
Ashley K
5.0
7/28/2021
If you're in the Pittsburgh area, you will not find a better hair and makeup artist than Jenn Vu through refeyeance. she not only did my trial twice, to make sure it was perfect, but she came to my home to do it, was incredibly clean, neat, courteous, and meticulous, and does incredible work. She made my hair and makeup look flawless, just as I imagined it and it looked the same at the end of the night as when she first applied it. She is as talented as she is kind-hearted, and now a true friend.
Lisa B
5.0
7/04/2021
I worked with Kendall and she was great! My hair and makeup was exactly how I envisioned. She was also super easy to work with and flexible when I had to move my getting ready location to a different city last minute. My Maid of Honor, mom, and I looked great for the big day!
Jenna V
5.0
12/05/2019
I loved Maria and Emily! They did fantastic and everyone looked great! They came to me at my hotel and were very flexible and easy to work with. I would recommend them to everyone!
Summer S
5.0
8/25/2019
Loved working with Refeyance. Everyone was so nice to work with and quick to respond to any questions I had. Me and my bridesmaids looked phenomenal and our looks lasted all night! Couldn’t be happier!
Samantha A
5.0
8/05/2019
Working with REFeyeANCE was such a pleasant experience! Communication for booking and scheduling was so clear and effective! My hair and makeup specialist Joi was FANTASTIC! She was always so kind, honest, and professional! As someone who does not know a lot about hair and makeup, I was not certain about what my vision for my wedding was, and she worked with me to ensure that everyone in my bridal party looked beautiful, but that I also felt like myself on such an important day. I loved working with her and am so grateful that she and her colleagues were apart of our wedding!
Samantha H
5.0
2/21/2019
Sarah was my hair & makeup artist and she was amazing!! Everything from her sweet & welcoming personality, genuine interest in making sure you get exactly what you want, and obviously her cosmetic talent! I am not used to having much done to my hair or face (ever) so I was pretty indecisive, but had a general idea of the look I wanted even if I didn’t always know how to describe it. Sarah was able to help with different suggestions and color scheme ideas to match the look I was thinking of, and always left it open and comfortable for me to tell her if I wanted anything to be done differently. We did a trial run about a month before the wedding and I am so glad that we did! That allowed us to run through different ideas, prepare, and put less pressure on both of us for the Wedding Day. It is pretty expensive (as with any wedding-related thing) but truly worth it. It is also amazing that they are able to travel to you on the day of the wedding. The morning of my wedding went so smoothly - even with all of my crazy/chaotic bridesmaids and family running around, the two artists that came were prompt, friendly, flexible with their timeline, and great at what they do so I was able to relax and enjoy it all without rushing for time!
Liz G
5.0
10/23/2018
I worked with Danielle and Leanne from Eye Do for my DC wedding. They were amazing and Eye Do was great to work with every step of the way. I reached out to several hair vendors in the area and I found Eye Do to be extremely responsive and price competitive. They promptly set me up with a hair stylist for a trial, and the stylist came to my house which was super convenient! I ended up getting matched up with Danielle and I am SO glad I did! From the moment I met her, she put me at ease and was so fun to work with. She listened to me and really understood exactly the kind of style I wanted on my wedding day. Between the trial and wedding she recommended I get some clip in extensions to add more volume and she was kind enough to text me suggestions on exactly what to get. In the days leading up to my wedding she texted me confirm, reassured me that they would be there on time and to reminded me to breathe which was so helpful! On my wedding day she literally created the hair of my dreams. She spent so much time getting it right, and kept checking in with me to ensure it was exactly what I wanted. I absolutely loved the hair and I got SO many compliments on it throughout the day. She also did a great job on my friends/family hair and Leanne the other stylist was great to work with as well! I am SO glad that I went with Eye Do for my wedding day and so grateful to have had Danielle and Leanne as stylists. Thanks Eye Do!!!
Alex N
5.0
10/21/2018
As a gift for my bridesmaids, mom, and future mother in law, I decided I would get hair and makeup done for everyone before the wedding. Eye-Do Makeup and Hair was an incredible experience and I am so glad I ended up going with them. My artist, Carter, was so sweet and did such an incredible job… I really can’t say enough about her. She really understood the look I was going for and offered her honest opinion, which I truly appreciated! She honestly made me look and feel like a real-life princess! Her team that was with her- Diane and Whitney- were just as amazing! My bridesmaids, mom, and mother in law felt like rock stars and all of them looked absolutely GORGEOUS! These three ladies traveled all the way out to a ranch where we were staying about an hour southeast of Dallas for the wedding, in the middle of thunderstorms and tornado warnings and not one of them was late or complained about a thing! We all got the airbrush makeup done, which looked amazing, felt so light, and lasted all night! I can’t thank these ladies enough for playing such a big role in what ended up being a fairytale wedding and best day of my life!!
Jen G
5.0
10/19/2018
Absolutely incredible! Made the day so easy and perfect! Everyone loved their hair and makeup.
Jessica k
5.0
10/16/2018
I wanted to reach out about my recent experience with Tiffany and Jessica for my wedding on October 6. Not only was I amazed by their work, but the rest of the girls were as well. Several of my wedding party are new moms and have not been pampered in a long time. One bridesmaid in particular that I have known for years felt so amazing and on fire; I haven't seen that smile on her face in a long time. Tiffany and Jessica hands down made us all feel like goddesses. This was truly a wonderful experience.
Ellie R
5.0
10/15/2018
Becki, Rachel, And Rachel were incredible for our wedding day! Becki knew how to keep me calm and made small talk to ensure I was feeling ok. Rachel made sure all of the girls loved their hairstyles and Rachel made sure everyone’s makeup was exactly what the wanted! It rained for my outdoor wedding and al of our hair and makeup stayed in perfect place! Thank you!!
Paige B
5.0
10/15/2018
Every single girl in my bridal party that got her hair and makeup done absolutely loved it. They were flawless and made all of us look and feel beautiful!
Brianne E
5.0
10/14/2018
Suzie was FANTASTIC ! Our hair and makeup was GORGEOUS!!!!! I can't say enough about how great she was!
Laryn M
5.0
10/13/2018
Becki and the team from Eye Do were so great! From the trial run for me and my mom to arriving at 7am to accomodate our 1pm wedding time, they went out of their way to make sure my wedding party's hair and makeup were perfect and exactly what we wanted! One bridesmaid was so impressed by their work she has since hired them to do her wedding! Thank you ladies so much!!!
Madeline H
5.0
10/10/2018
I had Ramona for hair and makeup on my big day and she was INCREDIBLE! She did an amazing job and found the perfect balance of making everything look natural but special for our big day. She was so nice and calming (especially with my pre-wedding jitters) and I was so happy she could be a part of our day!
Colleen O
5.0
10/08/2018
Kara did an absolutely phenomenal job of listening to what I wanted for my Vermont wedding day! My make-up was simple, natural, and elegant looking, and she really took the time to make sure my entire wedding party felt beautiful on this special day. Thank you so much Kara and Eye Do!
Natasha J
5.0
10/08/2018
I am so glad that I trusted EyeDoMakeup with my wedding day makeup. They were so communicative and thorough. Not to mention my makeup artist! Natasha was a joy and so talented! She was always early and finished my party with time to spare! Highly recommended!
Lauren D
5.0
10/04/2018
Erin and Jenna were OUTSTANDING! I enjoyed every minute I spent with them, as did my bridesmaids and mother! Erin did my trial, and we felt like we made a new friend when she left! She was so kind and understanding with my requests and so incredibly patient! They worked quickly and efficiently, and even stuck around a bit longer to make sure we didn't need touch ups. Everyone was thrilled with the end result, and we all had so many compliments! Working with Eye Do was a positive experience!
Krystal P
4.0
10/03/2018
If I were solely reviewing the artist who did my hair and makeup (Stephanie), it would be 5+ stars. She was friendly and professional and prompt and did an amazing job on me and my matron of honor. I only gave them 4 stars, however, because there were some communication issues with the company itself. Emails come from several different sources which can get confusing. When they sent me my final confirmation a week before the wedding, they had the date, time, and place wrong. Which made me nervous. It all worked out in the end, but I could have done without that. They also tried billing me for $100 more than we had originally agreed, stating that they'd updated the prices on the website before our contract was signed. But the prices still on the website were the ones I was expecting, so they took the price back down.
Response from REFeyeANCE Makeup & Hair on 10/04/2018
I am so happy to hear you loved Stephanie and your wedding day turned out amazing! Due to ...
the very high volume of bridal bookings we manage per year, we operate out of 2 email addresses. The first email is our main email address. This is how we communicate with you from start, to your wedding day schedule. The second email is our scheduling email which is solely for approving and revising your wedding day schedule. We actually implemented a price decrease this year (no increase). Your reservation was quoted during our old pricing which was higher. The schedule was made from your reservation details which contained the pricing you were quoted. When you asked us to honor the new website pricing we did so happily. Sounds like you had a win with your artist, and a win with lower than quoted pricing. Congratulations to you and you new husband!
Kat W
5.0
9/30/2018
Brittany did a fabulous job with my hair and makeup for my wedding! EyeDo came to us which was great, and made our hair and makeup perfect for the big day! I would recommend them for any event!
Alyssa F
5.0
9/26/2018
Sandy and Montia were both very nice and did a great job on our wedding day. I especially loved the bridal makeup and hair Sandy styled after hearing more about “the look” I desired on my special day. Everything was perfect and she was able to fulfill all of my personal requests!
Sharanda W
5.0
9/24/2018
Sandy did an absolutely beautiful job on my make up and hair. I had her do the trial for my bachelorette party and I LOVED it then, but the day of my wedding I almost started crying I was so impressed. I give mich credit to her as to why I felt so beautiful that day!! eye do hair and make up sends out amazing stylists. Hailey was our other hair stylist, she did all of my girls hair, and boy dis it stay right where I needed to. despite the heat even. they all loved their hair and looked beautiful!
Marietta Z
5.0
9/23/2018
I was so happy with how everyone’s hair and makeup came out. I’m always a little nervous about getting hair and makeup done but Everyone looked absolutely stunning and they were so nice and easy to work with! They were on time and we were right on schedule with everything. Couldn’t have ask for a better experience.
Lauren F
5.0
9/18/2018
Stephanie was my lead makeup artist and was assisted by Jenn. They were both absolutely amazing! I had myself, five bridesmaids and mom all get hair and makeup done and it could not have been any better. Not only were they great at doing the hair and makeup services, they were also super friendly and easy to talk to. My sister, who is incredibly picky and indecisive, had her hair done and then decided she didn't like it. Jenn was so sweet and redid it to her liking, and if she was annoyed at all (which I would have been) Jenn
didn't show it whatsoever. Stephanie was also incredible and put up with me being a bit of a bridezilla and wanting to take a break to eat (which again, if I were in her shoes, I would have been annoyed). I would 100% recommend them to every bride and will hopefully get to see them again whenever my friends get married!
Kristen W
5.0
9/16/2018
I am so happy I went with Eye Do Makeup and Hair! It was worth it. I and my bridesmaids looked better than ever in my wedding photos. I look at the pictures now and realize that my memories of this will be my closest friends looking amazing.
Danielle and Pinina were so wonderful and professional.. Their skills made us look so wonderful.
I highly recommend Eye Do Makeup & Hair!
Shelby B
5.0
9/16/2018
Jamie and Montia at Eye Do took care of me and my 4 bridesmaids for my wedding in August. They did a fantastic job and I could not be happier! My hair and makeup turned out exactly how I wanted it to, and my bridesmaids looked beautiful and really enjoyed getting their hair and makeup done for the day! Jamie and Montia were very easy to get in contact with and got everything done on time. They were very flexible, and it was super nice that they were able to come to me at the hotel the morning of the wedding. The only thing that was a little difficult was that I am not from the Twin Cities but had to find somewhere to meet my stylist in the cities when I went to do my trial run. Honestly wasn't a big deal, but just so other brides know when they go to book. I would recommend Eye Do to any bride, especially Jamie and Montia!
Jennifer H
5.0
9/11/2018
So easy to schedule! They are very reasonably priced. I had Katy do my hair and makeup and she was so nice and did everything I had asked for. I would recommend this company for a quick and easy process for any occassion!
Kelly D
5.0
9/09/2018
Phi-Phi, Mayra and Grace were phenomenal on my wedding day! All of my girls were so happy with their hair and make up! Phi-Phi and Mayra were my trial artists and they went above and beyond for me! My Trial was in April and my wedding was in August so I had changed my mind a little bit as to what look i was going for. Phi Phi was on POINT with my makeup i have never felt like such princess! Mayra was amazing with my hair as well! i had originally had it all up at the trial and now wanted it half up half down and it it came out EXACTLY how I had hoped it would turn out, I can not thank them enough!
Kali K
5.0
9/09/2018
We are so happy with the service we received from Eye Do Makeup!!! Melissa was amazing, personable and fun and make the how experience feel like we were hanging out with friends!! And the make up was perfect and lasted all day!!! Would recommend them to everyone!
Jennalyn W
3.0
9/08/2018
So I had jamie which was great to work with, however i had paid for a second makeup/hair trial since i was considerably unhappy as the days went on with my first trial, it was beautiful but just not right or what i was essentially looking for. I had spoken to customer service and they offered a free hair trial since thats what i was really upset with the most and i paid for another make up trial to try a second look. Well i LOOOVED the second look! It was exactly what I was looking for. And though it took almost 3 hours to achieve it, it was well worth. However, the reason for the 3 stars, fast forward to my wedding day, i was told originally that I would have jamie all to myself and i realized when i received the “timeline” the day before, of all the girls doing their makeup/hair in my bridal party the day of, my hair and makeup set times was spread out and my stylist was shared amongst the 5 other girls. I figured they are professionals they know what they are doing but the day of the wedding i was THE LAST GIRL to have their makeup/hair done! i get it your professionals but knowing my trials lasted well close to 3 hours and we had about 2hrs left before we had to get dressed i was a bit perturbed as to why i was put last since i was also THE BRIDE THE MOST IMPORTANT?! Secondly...the makeup that jamie had put on me the day of the wedding was from my FIRST TRIAL and NOT my second trial. We were running soo late as it is, i couldnt even have the time to tell her “hey! U put the wrong palate on me!” If it werent for me taking out the lip gloss i wanted to use (from my second trial) she wouldve put some nasty lip stain she used on me during my first trial as i saw her whip it out! I was disappointed it didnt exactly turn out the way i wanted it to. In the end, with tax and a $60 tip (i tip well cuz im in the service industry too) my makeup that i didnt want and hair came to $360. Oh and u pay for their parking ($20) even though across the street, the all day parking lot was $10. I know cuz i parked there for the morning bird special. Long story short, my now husband thought i looked beautiful that day and thats all that really mattered to me.
Response from REFeyeANCE Makeup & Hair on 09/18/2018
Hi Jenna,
Thank you for taking the time to review EyeDo and your artist Jamie. I am happy...
to hear that Jamie was able to provide you with what you were looking for in a second trial. Sometimes the trials do take a little longer than what is scheduled on the wedding day because your artist uses that time to make any changes necessary. You were only charged for the second makeup trial because you were ultimately unhappy with the first hair trial. There was no mention of you being unhappy with the first makeup trial.
As stated in our communication with you in your initial quote, bridal service agreement and on your final schedule that was approved by you, all artists require a 5-6 application minimum. You were given 2 artists for 10 adult applications. After my review of your final schedule that you approved with no edits, Jamie was scheduled to do 2 adult makeup applications, your Bridal makeup, your Bridal hair and then another adult hair application. Your schedule reflected that you were not last in the lineup of services. We also complied with your request for your artist to relocate to another room (at no extra cost) for faux getting ready photos.
In your final schedule, it was outlined that you received $10 off your hair and $10 off your makeup. Gratuity is not included in with our prices so it is completely up to your discretion on how much the artist deserved as a tip. We do ask that you reimburse the artist any parking fees. We also let you know that, in the bridal service agreement and your final schedule. If there was a specific place you would like for the artists to park, we feel that it would have been necessary for you to relay that information to them prior to the wedding day.
We are happy to hear that your now husband was pleased with the outcome of what your artist provided. We wish you both blessings and love throughout your marriage.
Best Wishes,
EyeDo
Nicole S
5.0
9/04/2018
Dani and Kim were great to work with! I absolutely loved my hair and makeup!
Christine F
5.0
9/03/2018
We had Grace as our makeup artist. She was phenomenal! She made my wedding party and family members look the best they have ever looked. She transformed me into a beautiful bride that I actually believed. The company was amazing they walked me through the whole process and answered all my questions in a timely manner. I had a great experience!
A H
5.0
9/02/2018
Megan and (I think Nicole) were amazing. My bridesmaids, my mother and I all looked SO beautiful. Not to mention, these ladies were extremely, polite, professional and talented. They showed up on time, got us ready in time didn't ask for a thing (their kits were so well stocked with everything we could've ever needed) AND they just were a joy to be around. I'm gonna miss working with them. It was one of the best experiences I had with any of my vendors and I'm so grateful.
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REFeyeANCE Makeup & Hair
Ashley Walker
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Typically responds within 24h
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- For personalized pricing and package details, sending the vendor a message is the fastest way to get info.
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Wedding vendors in Grand Rapids
REFeyeANCE Makeup & Hair
Why use The Knot to message vendors?
Messaging our verified vendors on The Knot is free, safe and secure. Conveniently track vendor messages and planning details all in one place. Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go. For personalized pricing and package details, sending the vendor a message is the fastest way to get info.