Rentalex of Michigan

pick up time, I was just given a date and not a time. Once I requested a time (because I wasn't given one) and asked that it be picked up to protect their things from the rain on pick up day, I was told that the uncommunicated time for pick up "would not be changed" because I hadn't told them about my needs earlier and their "delivery schedule was already set." They did not communicate well with me and were not flexible or helpful. Most of the items I rented came in good condition, however. One of the legs on a chair we rented broke and I felt like they were fair in just keeping our damage waiver.

my questions, and was proactive in making sure I had everything I needed. We ordered a tent, tables, chairs, and an audio system and could not have been happier with their service.

0 chairs. During the months leading up to our wedding we had to make many changes to our wedding and our guest list was drastically reduced. Rentalex worked with us to reduce our chair count to 50 without any penalties to our contract. Our final payment was also due four weeks prior to our wedding date and right around that time we received an update from our wedding venue that they may have chairs that we were going to be able to use. In working with Rentalex, they were flexible in accepting my final payment a day or two after the 30 days while I validated if my venue was going to provide chairs or not. We ended up renting our 50 chairs and they were delivered on time, in great condition. Rentalex also set up all of the chairs so that our venue and team did not have to do this. At the end of the night, Rentalex was on time to pick the chairs up and quickly gathered them. I would recommend Rentalex for chair rental services and if I am ever in need of rental items in the Southwest Michigan area in the future I will contact Rentalex.

y. They were also flexible with our changing requests. The price was also super competitive. I highly recommend Rentalex.

hing looked perfect. I would strongly recommend them to anyone in the area that needs rentals. I give a four star rating for one reason only. We had ordered three tents and they were placed side by side with "gutter" placed between each to prevent water from coming inside incase of rain. Well it rained - big time. Im talking torrential downpour. And the gutters did not hold up. One of them ended up breaking and dumping about 10 gallons of water on the keyboard player. It was a disaster. It could have been prevented by just having one big tent, long story why we had the three. Honestly accidents happen and they took care of us for the incident, its worth noting though. Avoid having to use the "gutters"

isp and clean, place settings were lovely! The only reason I gave them 4 stars instead of 5 was because the tent was a bit dirty. You really couldn't notice the dirt when the lighting was on (and I'm sure my guests didn't even care to look at up at the tent), but I noticed it during the set up. Not a big deal though. Would totally recommend.

the ease of use. I would definately recommend.

walked down the aisle

irs, as guests were arriving. They did refund our set-up costs, but it was the only hassle on our wedding day.