I can not say enough positive things about the Ritz Charles as our wedding venue! We got married on 7/22/23 with our ceremony in the chapel and our reception in their ballroom. It was perfect. Not a single thing went wrong.
Our Event Speciali...st, Maddie, was professional and organized and was easy to work with. She helped us from our first tour of the venue, all the way through the wedding day. She kept us organized with upcoming due dates and information and made planning from California so easy.
Ritz Charles has everything down to a science when it came to planning and it was so stress-free. As you get closer to the wedding date, they allow the bride and guests to attend a tasting, where they serve you a variety of items from their menu. They also have a buffet setup with some of their late night food options, as well as several of their batch cocktails to try. They also have several mock tables setup with various place settings, as well as chairs, linens, chargers, and more available for you to look at. You don't try everything, but you get a good taste of what's available and it was enough to where we felt confident that anything we chose off the menu would be delicious.
Following this event, you'll have a details meeting where you'll walk through timelines, as well as discuss if you would like to upgrade any options--like chairs, linens, etc.
If you're getting married in the chapel, you're also setup with the Ceremony Director, Tristen to work through a similar options including timeline, etc. Tristen was super helpful and weighed in with opinions when I wasn't sure what would work best.
In the last two weeks before the wedding, you'll provide Ritz with a few final things including a headcount by table, as well as a list of vendors. They also allow you to drop off things like placecards, menus, table numbers, favor bags, and more in the few days prior to the wedding. They have you fill out a form with where you would like these items to be placed and will place them for you.
Ritz Charles offers not only a beautiful venue, but also catering, a cake, and so much support that there's no need for any additional coordinators. They make it so easy!
On the day of (and at the rehearsal), we worked with Rachel as our day-of ceremony attendant. Rachel was absolutely phenomenal. She made us feel so comfortable and was so kind and fun. She was super flexible when we had a bridal party member running late to the rehearsal and left it up to me if we wanted to wait or get started. She was so understanding and kept reminding me that I'm the bride and that nothing matters but me (and my husband.) She also was tactful in how she navigated the rehearsal, including running anything by me that wasn't explicitly discussed (i.e. the groom's mother hugging him at the end of the aisle at the ceremony--which of course was okay, but appreciated her checking and not assuming.) On the day of, she checked on what she could bring us, including bringing my husband and I drinks during photos after the ceremony. She was encouraging and supportive and felt like we had known her for years with how she put us at ease.
The staff at the reception was excellent, as well. The managers and staff checked up on us often and ensured we had everything we needed-- even making us a plate of our hors douevres. They helped keep us on track and we felt so taken care of by everyone at the reception . It was an absolutely wonderful night!
Highly recommend!