Ritz Charles

st, Maddie, was professional and organized and was easy to work with. She helped us from our first tour of the venue, all the way through the wedding day. She kept us organized with upcoming due dates and information and made planning from California so easy. Ritz Charles has everything down to a science when it came to planning and it was so stress-free. As you get closer to the wedding date, they allow the bride and guests to attend a tasting, where they serve you a variety of items from their menu. They also have a buffet setup with some of their late night food options, as well as several of their batch cocktails to try. They also have several mock tables setup with various place settings, as well as chairs, linens, chargers, and more available for you to look at. You don't try everything, but you get a good taste of what's available and it was enough to where we felt confident that anything we chose off the menu would be delicious. Following this event, you'll have a details meeting where you'll walk through timelines, as well as discuss if you would like to upgrade any options--like chairs, linens, etc. If you're getting married in the chapel, you're also setup with the Ceremony Director, Tristen to work through a similar options including timeline, etc. Tristen was super helpful and weighed in with opinions when I wasn't sure what would work best. In the last two weeks before the wedding, you'll provide Ritz with a few final things including a headcount by table, as well as a list of vendors. They also allow you to drop off things like placecards, menus, table numbers, favor bags, and more in the few days prior to the wedding. They have you fill out a form with where you would like these items to be placed and will place them for you. Ritz Charles offers not only a beautiful venue, but also catering, a cake, and so much support that there's no need for any additional coordinators. They make it so easy! On the day of (and at the rehearsal), we worked with Rachel as our day-of ceremony attendant. Rachel was absolutely phenomenal. She made us feel so comfortable and was so kind and fun. She was super flexible when we had a bridal party member running late to the rehearsal and left it up to me if we wanted to wait or get started. She was so understanding and kept reminding me that I'm the bride and that nothing matters but me (and my husband.) She also was tactful in how she navigated the rehearsal, including running anything by me that wasn't explicitly discussed (i.e. the groom's mother hugging him at the end of the aisle at the ceremony--which of course was okay, but appreciated her checking and not assuming.) On the day of, she checked on what she could bring us, including bringing my husband and I drinks during photos after the ceremony. She was encouraging and supportive and felt like we had known her for years with how she put us at ease. The staff at the reception was excellent, as well. The managers and staff checked up on us often and ensured we had everything we needed-- even making us a plate of our hors douevres. They helped keep us on track and we felt so taken care of by everyone at the reception . It was an absolutely wonderful night! Highly recommend!

real deal. The space was absolutely stunning on our big day and it was so fun working alongside the team to pick out linens, flatware, chargers, etc to make the space custom to our vision. When I saw the space on the big day, it felt like I stepped right into my Pinterest vision board. The food was so fabulous and our guests cannot stop talking about it! Everything came out in a timely manner, hot, and beautifully presented. We especially loved our gourmet grazing table during our cocktail hour. Our cake was so delicious and people were fighting over all of the great flavor options. The service staff was so professional, kind and willing to help if any issues, questions or concerns popped up. Our event managers, Sherry, Dylan and Tristen, were so hands on and made our day flow with ease. The decision to get married where I worked wasn't necessarily an easy one but now that we have had the experience, we would do it again, again and again!

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ed with throughout the planning process and event itself. Our event specialist, Elizabeth, always responded within a couple hours to every email over the year we were planning. That definitely put us at ease when things got stressful! Our event runner, Katie, was amazing! She moved mountains to get me a tide to-go pen when I spilled sauce on my dress! Service during the reception was super quick. Our only complaint was that the chicken and beef were overcooked and the batch cocktails we ordered were pretty weak. Other than that, everything went very smoothly. We definitely recommend the Bluffs and Ritz Charles.

a gorgeous venue and the staff paid excellent attention to detail. Bar service was efficient, food was hot and tasty and table service was excellent. During the planning process Elizabeth was available and was very timely in communications and responses. She never missed a beat in follow-up and researching answers to our requests. We would host another event at a Ritz Charles property and catering service.

e staff, the fantastic food, the overall experience, etc. As the bride, I also felt totally cared for, which just took a lot of pressure off of an important day, The Bluffs is an incredible venue and absolutely perfect for a fall wedding.

ectacular. Becca was the day of coordinator and did an exceptional job with making everyone feel comfortable and she was very organized! I would highly recommend the Ritz Charles and especially The Bluff's for any event.

to great! She impacted our day in so many great ways, we can't thank her enough.

e wedding, the staff worked very diligently and we loved the support putting items up and taking them down.

r special day. Their food is top notch and some of the best catering I’ve had anywhere. The duck empanadas are out of this world. We loved the cake too and had several guests tell us it was the best wedding cake they’ve had. The rental options for the linens and table settings are excellent and love how our tables looked. The event staff were all so professional and knowledgeable too. One of our guests had a severe dairy allergy and celiac, they were able to accommodate a special meal for her without any issues. Overall we can’t recommend the Ritz enough!

ig day. Elizabeth is so responsive and helpful and friendly. She responded to everything immediately, and went out of her way to make sure we were happy with everything :) Everyone at the wedding raved about the food and service. It was all so seamless and wonderful! Thank you to the Ritz Charles for making our dreams come true!

stions. The event planner and managers were great to work with, listened to all of my requests, gave recommendations and helped me plan the wedding of my dreams.

esolved in quick manner. Everything from our day ran overall smoothly. We received SO many compliments on our food, bar and service. Attending the tasting event prior to the wedding is such a blast, and the ritz makes every step of the way of planning fun and exciting. I wouldn’t hesitate to work with the Ritz, and especially Megan with the Bluffs again.

food and the venue was breathtaking. We felt the need to upgrade a few things but not a lot. Hopefully they will expand their bar selection to include rose wine and ginger beer :) While expensive, it was worth the money to have the level of quality and coordination we received.

il was missed because our team was incredible! The day was absolutely perfect. Their attention to detail is amazing and my husband and I are so fortunate to have had the opportunity to work with Elizabeth for the Bluffs. Our guests continuously raved about how beautiful the space is and couldn't get enough of how delicious the food was also! If you're looking for team who will take care of you and values your wedding day as much as you do, look no further!

t as amazing. They kept checking in on me and my husband and made sure the day went well. I'm so glad they were there to deal with the little things. - I was advised I didn't need a wedding planner and I would agree. The above groups served just as well. - FOOD WAS THE BEST WEDDING FOOD I EVER ATE. Period. SO. GOOD. - Glad I didn't have to hire a separate caterer and cake vendor- the Ritz does that for you. - I was at The Bluffs at Conner Prairie and it was so incredibly beautiful. Great wedding venue. - Worked with me to schedule a time before work to see the venue space as I work 9-5, Monday thru Friday. The Cons - Our venue was EXPENSIVE. Not very budget friendly. I think our wedding was medium sized (~140 people) and it was pricey. - The *only* thing that the pre wedding coordinator did that made me upset was I asked for easels to rent and they did not rent them for me, causing me to scramble the week of the wedding. I probably should have really confirmed before, but looking back on our e-mails, I did ask, she just didn't confirm me asking. But that was so so so little. Had a great experience other than that tiny complaint.

dibly organized, responsive, and overall amazing in helping us work through every detail to make our event perfect. Ashli, the Ritz Charles event manager was just over the top helpful. She and her staff assisted us in helping carry in and set up a few decorations as well as the tear down. Ashli frequently checked in with me throughout the night to be sure every detail was to my satisfaction. What an amazing team! We would highly recommend Ritz Charles and Artisan Acres and ask for Elizabeth Henning and Ashli who are outstanding at what they do!

she walked us through the process of making all of our decisions so my daughter could have her dream wedding! The level of professionalism was amazing from the beginning to the end. No question was left unanswered, and we always felt like we were in control and getting exactly what we wanted. We were greeted by Becca at our rehearsal, and she was just fantastic with all of the details of the actual wedding day. We knew that she was on top of it, and anything that might come up would be handled by her. We also had the best service from our event manager, Ashlii, who was just a joy throughout the entire evening! The staff for the reception was fantastic, everyone was efficient and friendly, so we could not have asked for more in terms of the quality of service that we received. To top it all off, the executive chef Scott not only prepared the most amazing dishes we have ever tasted, but he also gave us such a personal touch by coming around to all the tables to check that everything was great! EVERYONE was raving about the food, it was that delicious! Every interaction with the Ritz Charles staff that we had was a pleasure, and they executed the wedding of our dreams! We felt important to them all, and they were most certainly important to us! We wouldn't change a single detail of the day, and we have the Ritz Charles staff to thank for all of it!

made sure I had the wedding of my dreams. Her personality, communication, and overall services were amazing and put my vision into a reality. Another huge shoutout to Artisan Acres, where I had my rehearsal dinner—fantastic and gorgeous location! Then, The Bluffs is another fabulous venue where I had the wedding of my dreams. Along the way, working with people like Becca and Ashlli made the process go SO well. They took care of me and everything wedding-wise so perfectly!

our details. We could not have had a smoother wedding planning process thanks to this team!