Ritz Charles

We loved having the Ritz Charles do our wedding! They were very professional and accommodating and the food was excellent. I would highly recommend them when searching for a venue!

We worked with Elizabeth Henning while planning our wedding at The Bluffs and were so grateful for her expertise. Elizabeth is everything you would ever want in a wedding planner/coordinator-- she is extremely helpful, knowledgeable, timely, organized, informed, friendly, respectful, professional and overall easy to work with! We were so thankful to have her throughout our wedding planning process. We truly couldn't have done it without her help. Our wedding day went even better than we ever imagined it to go and we know that Elizabeth played a huge role in helping to make sure everything went well. She is fantastic!!

We recently celebrated our wedding at Ritz Charles and couldn't be happier with our experience! From the moment we reached out, the staff was incredibly responsive and helpful. The communication was seamless and efficient, addressing all our questions and concerns promptly. Special shoutout to Emily, who was absolutely amazing throughout the entire process. She went above and beyond to accommodate our needs, ensuring that every detail was perfect. Emily was friendly, professional, and genuinely invested in making our day special. The venue was stunning, beautifully decorated, and set up exactly as we envisioned. Overall, Ritz Charles provided an exceptional experience, and we highly recommend them to anyone planning their special day. Thank you, Emily, and the entire team, for making our wedding unforgettable!

Working with the Ritz Charles was a delight! They made everything very easy and simple for us throughout the wedding planning process. Of note, I would like to specifically shout out to Elizabeth Henning, who has been with us since day one of the wedding planning process and has been astronomically helpful in every step of the way. Elizabeth made it possible for us to see the venue early, come back, so our parents could see the venue early, and allow us to Book a date early and get into the required event as soon as possible. She was very honest throughout the entire wedding planning process regarding pricing of things and expectations that we had versus reality in the wedding planning process. It was very comforting to know that she was never trying to push anything that was unnecessary for a wedding onto us, but rather trying to stay within our budget and work with us through what we desired and needed. Any recommendations that she provided to us she handled with care, and only recommended us things that she felt were absolutely essential that we may have missed. Additionally, Elizabeth was very easy to get a hold of throughout the entire process. Whether it was a late night email or a quick inquiry regarding a matter, she always responded back within 24 hours or less. It was very comforting for us because of all the stress and questions of a wedding planning season is nice to know that you can have your questions very easily answered and accommodated. Would highly recommend working with the Ritz Charles and would also highly recommend working with Elizabeth if possible in your planning process.

We had our wedding at The Bluffs and it was absolutely beautiful. The venue itself is stunning and made it so I had very little to do. EVERYBODY and I mean everybody commented on how good the food was! Not only that but they went above and beyond to set up and tear down things and overall were very professional.

We loved the Bluffs as our wedding venue! The Ritz Charles did an excellent job planning and handling all of the details to make for a smooth and enjoyable day for us. The location was gorgeous and our guests raved about the service and quality of their meal. The planning meeting was stressful as there were many decisions that had to be made right there and then. It felt a little pushy as they were wanting us to spend more money than we were planning but it was easy to change things as we went if we decided to cut down on costs. Overall, Elizabeth was a wonderful help in giving advice and coordinating everything leading up to our day. She was our main point of contact and it was amazing having her to answer all of our questions. Ashli and Kayla made the day of the wedding so enjoyable and handled every single detail for me. We were able to fully be present on our wedding day due to them and their hard work. I would recommend the Ritz Charles and The Bluffs to everyone!!

Emily was amazing and helped us every step of the way. She went above and beyond to accommodate and answer questions. The venue was stunning and it was everything we wanted and more. The food and specialty cocktails were AMAZING. We highly recommend going with a specialty cocktail our guests are still talking about it!

Despite a couple hiccups on the wedding day, my husband and I feel the Ritz and 99% of their staff truly deserve 5 stars. We truly had the best, most magical day of our lives and we can't imagine getting married anywhere besides the Ritz Chapel and having the reception in the beautiful Garden Pavilion. Our event specialist, Elizabeth, deserves 10,000 stars. She was so kind, attentive, and helpful from the time we booked the venue to the day after the wedding to follow up on the couple hiccups (none of which, were Elizabeth's fault). Tristen, the ceremony director, was so sweet and helpful and we appreciated her help in organizing a beautiful ceremony. Despite having a ceremony attendant who was less than ideal, Tristen reached out the day after the wedding to apologize about our experience with the attendant and it meant a lot to us, even though it had nothing to do with her. Our experience with that one attendant doesn't hold any weight in regards to how we feel about the Ritz as a whole. The other few hiccups we encountered were flooding in the Pavillion due to a storm (really no one's fault, and the pavilion staff were very quick about getting the excess water taken care of, we appreciate them so much!!! I'm sharing this more just as an FYI if you're in the Garden Pavillion on a day with heavy rain!) There was a mix-up that resulted in our guests not receiving cake at our reception due to a mislabeled cake. We recognize that this is a very human mistake and even so, the Ritz swiftly showed their character and commitment to taking care of their clients and rectifying the issue. Truly, I cannot say enough good things about the Ritz and our experience and we will treasure this day forever and ever.

When people talk about how easier their wedding was and how simple the venue made the entire process, I immediately assume they are talking about the Ritz-Charles and their staff. Our wedding went incredibly smooth with many thanks going to the catering and venue staff on the day of. We would recommend the Ritz to anyone who asked.

I could not be happier with our experience. Megan at Ritz Charles was our event specialist and she was amazing. Wonderful communication and always willing to help when I needed it. We had our wedding at Artisan Acres and it was a dream. Our day of coordinators were amazing and did everything they could to make our day special. Everyone was willing to help with anything they could. They tried their best to make sure I didn't have to do anything which is hard for me because I like to do it all myself. They even went above and beyond to go to the store during the reception to get milk for one of our guests baby. Highly recommend having your wedding throught the Ritz Charles especially at Artisan Acres.

Working with the Ritz Charles was an incredible experience. Everyone was so nice and accommodating. They were flexible with all of our ideas and have everything so organized. I didn’t feel stressed once during wedding planning, because the Ritz took care of everything! On the day of, the event staff were kind and professional. They were always checking in to make sure we had everything we needed. All in all I can’t recommend the Ritz enough if you want a beautifully run, stress free wedding.

The Ritz Charles was amazing and Elizabeth was the best to work with! Our food was so good and several of our guests told us it was the best food they've ever had a wedding! We also had the best service ever. Thank you so so much for helping us on our big day!

The whole Ritz team was FABULOUS! We had our wedding in June 2024, and could not have asked for a better team. Elizabeth was so lovey throughout the planning process and made a lot of difficult decisions very simple and spelled out. The on-sight team the day of was incredible. The whole day flowed so well and they were so helpful! They really go the extra mile. and the food was GREAT! way better than your typical plated wedding meal. Worth every penny!

Ritz Charles made our entire wedding at the Central Libray in Indianapolis so seamless! Definitely an all-in-one service where all rentals, catering, etc. were covered under one contact. Megan Moore was our contact and was so upbeat and positive, making me feel validated in every decision, big or small! My only wish is that she was the on-site contact too, but we were transitioned to someone else for the day of. They did a great job too though and everything was as ordered and discussed in our Details Meeting, I didn't get a single call the day of! Definitely on our guests and circumstantial, but we ran out of light beer and mine and Drew's meals were cold. Very small things in general that didn't overshadow the fact that we didn't have to communicate to a hundred vendors (i.e. lighting, staging, etc.) and instead only had a couple meetings! It all turned out beautifully and I would recommend it to those who can afford the premium service. I didn't have a planner and don't think you'd need one using the Ritz!

We had such an amazing experience with the Ritz Charles! They helped through every step of the process, answered all of my dozens of questions, and helped us put on the best event. It is a beautiful venue, they are so easy to work with, and every bite of food was INCREDIBLE. I cannot recommend them more highly!!! We will be talking about and reliving this day for the rest of our lives.

We had the absolute pleasure of working with Elizabeth Henning from the Ritz Charles for our wedding, and we couldn’t be happier with her services. From start to finish, she was exceptionally professional and always quick to respond to any questions or concerns we had. Elizabeth’s attention to detail and commitment to excellence truly helped make our wedding day perfect. Elizabeth and the Ritz Charles went above and beyond to ensure everything ran smoothly, and their dedication was evident in every aspect of their work. We received numerous compliments from our guests about how seamless and beautiful everything was. We highly recommend the Ritz Charles to anyone looking for a top-notch wedding vendor. Their expertise and unwavering support were invaluable, and we are incredibly grateful for their contribution to our special day.

We couldn't be happier with the service we received from Ritz Charles for our wedding during the total solar eclipse! Finding the perfect venue that would lie along the eclipse path while also fulfilling our vision of a beautiful and natural setting that incorporated the outdoors seemed like a daunting task at first, but the Ritz's Garden Pavilion ticked all of those boxes and so much more! After going over the very reasonable terms and seeing it in-person, we knew that we had stumbled onto the perfect place for us. We began working with Emily on the details right away and were very impressed by her professionalism, responsiveness, and expertise. Neither of us had been to too many weddings and lacked any knowledge of how to go about planning our own, but Emily helped us figure out how to plan the wedding of our dreams. We really appreciated her insights on even the tiniest of details we would never have considered and her constant availability to answer questions whether by phone or email. Her kindness, patience, and passion for what she does was just icing on the cake! Speaking of cakes, Ritz Charles includes the wedding cake, all of the food catering, bar tending, and wait staffing in their services! It was such a relief to have those things crossed off of our list of vendors to setup ourselves, and let us just focus on what specific things we wanted at our event. Their extensive menu offers tons of options and also includes a free tasting event in the months leading up to the wedding! The guests we brought with us to the tasting were as blown away as we were by the amazing food, incredible service, and elegant atmosphere. The actual day of our wedding was everything we could have hoped for and more. The Garden Pavilion looked almost otherworldly in it's breathtaking beauty and set the perfect tone for both our wedding and the spectacular cosmic event we observed later in the day. The ceremony and reception coordinators were both incredibly kind, polite, and helpful throughout the day and happy to do anything we asked of them. Our guests were awed by the impeccable service and dedication shown by every staff member, and we received many compliments both during and after on our choice of venues. Overall, we can't recommend Ritz Charles enough to anyone looking to create the wedding event of a lifetime. Thank you to Emily and everyone at Ritz Charles for helping us create the most amazing and memorable day of our lives!!!

Made our day absolutely perfect! The most organized and every detail was thought of. Communication was amazing and all the staff was great to work with! the food was incredible and the wait staff was so attentive! Would recommend to anyone looking to get married!

I had a wedding during the pandemic (7/2020). I had originally planned my wedding back home in Illinois, but had to replan the entire thing 1 month before the big day. I found the Ritz Charles and it was an absolute dream. They had JUST remodeled and just so happened to have the same day open! They really helped us out and made it so easy for us. We had an open bar and the price was pretty good. Our guests LOVED the bartender (I believe her name was Julie)! We had our wedding and ceremony in the main building because the chapel was booked already, but made it so that we could do the ceremony in a separate room. It was such a beautiful day and the courtyard area outside was absolutely beautiful and many of our guests said it was the best wedding they’ve been to. It felt like a luxury experience. My only complaint was that they didn’t allow us to have an outside person make our cake— we had to get our cake from them and it was nearly a thousand dollars. Our other baker was only charging us $300, so a massive difference. That sucked, but the cake was exquisite and made for some beautiful pictures! They allowed us to customize it however we wanted and even sent us with an additional layer to freeze and eat on our first anniversary. Would definitely recommend this venue!

Emily was great to work with throughout the entire planning process and made it stress free!! The venue was gorgeous and they had it set up just as we wanted! When the end of our reception was there, we were having so much fun, we wanted to extend an extra hour and they were fantastic and made that happen! The only inconvenience was that it snowed the night before the wedding and my husband and dad had to call them multiple times to get the sidewalks cleared of snow and ice.

I can not express how great the Ritz was for our wedding day. Megan did a great job of walking us through the planning process; answering every question, listening to concerns, and making our special requests happen. The staff day of made it seamless and made us feel so special. Thank you for your dedicated and wonderful service.

I can not say enough great things about the Ritz. They made our day so special and run so smoothly. Megan was extremly patience with me during the wedding planning process, answering every questions, concern, and vision. The day of, the team was amazing and so attentive to every guest. Thank you Ritz for making our day so special!!

We used one of the ballrooms for our wedding reception and loved it. Our Ritz Charles coordinator Emily Y was so helpful and using them really took some of the stress off of the whole wedding planning process. The venue itself is beautiful and the food is top notch! Highly recommend using them for all or part of your wedding day!

We are so thankful we chose a Ritz Charles venue! The Bluffs at Conner Prairie was incredible, as was the Ritz Charles staff. Our day went so smoothly and I truly was not stressed about anything the day of as I knew they had everything handled. Also, I can't thank our event specialist, Megan, enough. She was such a joy to work with in our planning meetings & answered every question I had in a timely manner. Thank you!

It was an absolute pleasure working with you and your team! The food was delicious, and the service staff was outstanding. Dylan and his team were attentive and professional, ensuring everything ran smoothly throughout the event.

I am so happy I chose to have my wedding with Ritz Charles. I got married on May 4, 2024 at Coxhall Gardens and everything turned out absolutely stunning. Our Event Specialist, Elizabeth did an amazing job of communicating to us in a timely manner and answering all of our questions we had about the food and food accommodations. Our Ceremony Director Tristen also did an amazing job making our timeline and listening to us when it came to the way we wanted everything to flow together. Our Day-of-Ceremony Attendant Kayla was very attentive and helped ease the nerves when it came time to start walking down the aisle. Truly cannot recommend Ritz Charles enough, especially the Coxhall Gardens location if you want a beautiful outdoor wedding with some water features!

A Big thank you to All of the Ritz Charles Team for “ Putting on the Ritz” at our Daughter and Son in Law’s wedding 4-27-24! Meghan took all of our thoughts and planning and put it together beautifully! Our coordinator Stephanie was so thoughtful and sweet, she made sure everything ran smoothly, and at the end of the night she and the staff helped us by collecting items in the dining hall that we needed to return to our florist! Tim our bartender was great! He is a very personable guy who made anyone talking with him just feel at ease, like you had known him for a long time. Our son in law told me that Tim said he may have teared up a bit during the Mother/ son dance. I did not meet our busy chef but want to say a huge thank you for the delicious plated dinners! The beef was as great as it was on the night of our tasting! I heard many wonderful things about the Chicken choice too! My brother in law said the garden salad dressing was one of the best he had had! I also did not meet our baker that made the brides vision of her cake happen! It was beautiful! The lemon blue berry cake is what the Bride and Groom and my husband and I all picked unanimously at our tasting. One of The Best cakes we have ever had ! Thank you to all of our waiters and waitresses they were very professional and made everything run smoothly! It was a dream come true day, thank you Ritz Charles for helping to make it happen! Best Regards and Thanks, Melinda and Jerry Gill

As mother of the bride, I was very happy with the guidance provided by our Event Specialist, Elizabeth. She was personable, professional and had great knowledge of all aspects of the wedding. She responded to my emails in a timely manner and helped us throughout the planning process. The food and venue (Bluffs at Conner Prairie) was fantastic.

From beginning to end, working with Ritz Charles was seamless and enjoyable. They showed genuine care about our day and made sure everything went smoothly!! Everyone we encountered was so kind & warm. Our wedding meal was great & we received so many compliments from our guests. I couldn’t recommend them more!!

We had a wonderful experience with Ritz Charles. We booked our venue and catering through them. They made the experience smooth and easy. We have absolutely no regrets about our experience.

We loved having our wedding at the Chapel + Ritz Charles ballroom! The food was awesome, and we had a ton of compliments! Everything went smooth and planning was super easy! I would highly recommend working with them!

I cannot recommend working with Ritz Charles enough! Megan is absolutely wonderful. She was extremely professional, reliable, patient, and responsive throughout the entire process, and helped us have the wedding of our dreams :) we got married at The Bluffs. From the venue to the food to the staff, everything was perfect. Our day of Event Planner Erika was so sweet. She made sure everything was taken care of so we could sit back and enjoy our day. Thank you for making our dream become a reality, we wish we could relive this day again and again!

My husband and I had our reception at the Indianapolis Public Library for which Ritz Charles is the exclusive caterer; HOWEVER, if I had my choice I would choose Ritz Charles in a heartbeat. Megan was our coordinator and was probably the most professional, thorough, and organized partner we worked with throughout our planning process. We live in Chicago, but got married in Indianapolis so having a partner like her made everything so easy despite being far away. Ritz Charles made all our rentals a breeze - from adding on a stage once we booked our band to upgrading to beautiful new chairs. The table linens and napkins we picked out perfectly matched my bridesmaids dresses with Megan's help - she really helped bring the vision to life. They were as excited as us to plan the event and helped us add on an extra hour when we were already nervous about the night ending! The staff and food for the reception were excellent and left my husband and I feeling so special and cared for throughout the day. I have no idea how they prepare such amazing food for 180+ people within the library, but they nailed it! Truly can not say enough good things about the experience with Ritz Charles. I completely recommend Ritz Charles, especially for out-of-town couples, to feel 100% taken care of throughout the planning process up through the actual day.

I was married at the Ritz Charles on 2/10/2024. It was a beautiful day, and the only mis-step being decorations we dropped off in advance were lost for several hours but were found. The reason for the 3 star review was how unnecessarily stressful and frustrating working with the Ritz was. Prior to the wedding if I had written a review, it would have been a 1 star review. First, I feel that I was talked down to the entire wedding process from my venue contact. Every opinion I had or my husband had were wrong, and she would be sure to let us know. We were not impressed with the cocktail hour food options, so we requested having the “late night bites” served during cocktail hour. That would include mini corn dogs, mini tacos, and jalapeño poppers. We were told this was a bad idea because “we wouldn’t want the guests to think that would be their meal”. Considering my guests were provided with their meal choices when RSVPing, I don’t know how that could happen. We were also told we were wrong about how we wanted to distribute favors. We had custom matchbooks made, and we thrifted glassware to be put on the bar and cocktail hour tables for people to take them if they were interested. We were told we needed to put them at individual seats so people would take them. We explained we were okay if we had leftover favors, but she kept pushing us. We also didn’t want to pay extra for a second bar set up, and we were once again, wrong for that. We are glad we didn’t, as there was never a line. Makes us wonder if venue coordinators receive commission off of events. Second, I believe they are very deceptive in their pricing. Part of the reason we chose the Ritz was so much is “included”, including linens and glassware. But, if you want a table cloth that covers a whole table instead of just the table top, that’ll be $20 a table. Maybe I’m naive, but if I’m paying over $17,000 for hosting my event at a venue, I shouldn’t have to pay to cover a whole table. Third, they will not work with your schedule when it comes to meetings. You will be required to meet with the venue coordinator for final selections and the ceremony coordinator to go over the run of show. They will only meet with you between 9-5 and the absolute latest they’ll meet is 4:30. Luckily, my husband and I have jobs that allowed us to move our schedule around to accommodate these meetings. I understand they have business hours, but that doesn’t serve the customer well. I’ve gone on venue tours at 7 PM at other locations because that’s what worked best for us. If you choose to book with the Ritz, hopefully your day is as beautiful as ours was. Just prepare for frustrating moments, and stick to your guns on what you want. You know what you want your day to look like and what your guests will need.

My wedding at The Bluffs with the Ritz Charles was everything that my husband and I could have dreamed of. Right from the start, Elizabeth Henning, our event specialist, was so accommodating and made sure we got everything we needed in our planning process. She made the planning easy and stress-free, which is not an easy thing to say about wedding planning! Elizabeth was so responsive and helpful every step of the way, also helping us to create the vision we wanted for our reception. She answered all of our questions promptly and clearly whenever we had them! The night of the reception was absolutely perfect, and we have received compliment after compliment about the food, the venue, the service, and the staff! The food was incredible and our guests could not stop raving about it. Madison, our day of coordinator, was so helpful and even gave us hand warmers to make sure we wouldn’t freeze after our photos outside. The staff was so helpful in making our venue space beautiful and bringing to life our vision. We could not be happier about choosing the Ritz Charles to host our wedding reception, and we will be talking about this forever!

We had our wedding reception at the Ritz Charles Garden Pavilion in September '23 and it exceeded our expectations! Emily Yonce and the rest of the team at Ritz Charles were wonderful to work with. They are extremely communicative, professional, transparent, detailed, and helpful. Planning a wedding is a lot work, but their process is as easy and stress free as you can make it. Thanks again to Emily and the Ritz Charles team for making our wedding day perfect!!

The Ritz wowed us for sure! We were amazed by the diligence, dedication, and efficiency of their team. The entire team gave 110% and far surpassed expectations. The food was AMAZING. The Ritz caters their own food and we were VERY IMPRESSED. There was plenty of food, no lines, no empty containers and I cannot tell you the number of guests who were extremely happy with the food. The staff was INCREDIBLE. They were polite, respectful, and all hands on deck. The event planner was wonderful and made sure to pay close attention to the details that mattered most to us. The event coordinators went above and beyond to make sure that we had the most joyful experience as the bride and groom. The venue was beautiful and prepared promptly. This was the best wedding and we HIGHLY RECOMMEND the Ritz Charles for your next event.

The Ritz Charles is the ultimate wedding venue. From the planning to the actual event, you’ll feel like a celebrity. We felt little stress throughout the whole process, and had no worries about forgetting any details, because the Ritz Charles Team is the experts at weddings. The Ritz Charles Team will ask you questions down to every last detail and will help you plan the wedding or event of your dreams. The tasting event was a great way to see all they had to offer and their food is top tier. They frequently check in and provide helpful guidelines of things to think about adding to your event (i.e. dance floors, providing vendor references, etc.). On our actual event day, the Ritz Team had everything handled and we did not have to worry about our vision coming to life. We could not have had the wedding of our dreams without all the help and expertise from Elizabeth and Tristen. We would most definitely recommend the Ritz to every couple!

We just got married at the Ritz a week ago and we had the most amazing experience. We received so many compliments on the service and the venue. Viewing the Ritz for the first time with our coordinator Emily, our tasting event, finalizing meeting and wedding day was amazing. Emily was profession and emailed me back quickly with every question I had and every change I needed to make. She made the wedding planning process so much easier. If you are looking for a venue/company that will make it easier and give you a chance to enjoy your day, this is your spot. I didn’t have to worry about setting up or tearing down. I truly felt like the guest of honor. The day of coordinators were kind and very accommodating. My husband and I are very happy and would recommend the Ritz to everyone!

Donald & I enjoyed our wedding and reception at the Ritz Charles! All of our guest had an amazing time and they still continue to talk about it being the wedding of the century! Emily Yonce was amazing and she truly answered all of our questions and she made sure our wedding day was everything we had ever dreamed of!

I can’t say enough good things about the Ritz Charles Chapel and Garden Pavilion. From the beginning of the planning process Elizabeth Bielski helped us create our vision and plan an event we were so excited about, she responded quickly and diffused any anxiety that came up. Our event was beautiful, food was way above expectations for a wedding meal, and our event was ran so smoothly by our event coordinators! We heard from so many of our guests how much fun and how beautiful our wedding was, and I attribute so much of that to the Ritz Charles staff. Everyone from the servers and bar staff to the coordinators were absolutely excellent and it completely eased this bride’s mind on my wedding dat.

I have worked at Ritz Charles for 8 years and finally had the chance to get married there myself and... WOW. For years I have pitched, sold, and sung the praises of this company and after experiencing it first hand, I can safely say Ritz is the real deal. The space was absolutely stunning on our big day and it was so fun working alongside the team to pick out linens, flatware, chargers, etc to make the space custom to our vision. When I saw the space on the big day, it felt like I stepped right into my Pinterest vision board. The food was so fabulous and our guests cannot stop talking about it! Everything came out in a timely manner, hot, and beautifully presented. We especially loved our gourmet grazing table during our cocktail hour. Our cake was so delicious and people were fighting over all of the great flavor options. The service staff was so professional, kind and willing to help if any issues, questions or concerns popped up. Our event managers, Sherry, Dylan and Tristen, were so hands on and made our day flow with ease. The decision to get married where I worked wasn't necessarily an easy one but now that we have had the experience, we would do it again, again and again!

The Bluffs at Conner Prairie was beautiful and the service by the ritz team was excellent

We worked with Elizabeth Henning during our planning process for my daughter's wedding at The Bluffs at Conner Prairie and she was wonderful. She always responded to any questions very quickly and was so helpful during the entire planning process.

We got married at the Bluffs at Conner Prairie in October 2023. The venue was GORGEOUS. Our guests went on and on about how beautiful everything was. We were very impressed by the responsiveness and professionalism exhibited by everyone we worked with throughout the planning process and event itself. Our event specialist, Elizabeth, always responded within a couple hours to every email over the year we were planning. That definitely put us at ease when things got stressful! Our event runner, Katie, was amazing! She moved mountains to get me a tide to-go pen when I spilled sauce on my dress! Service during the reception was super quick. Our only complaint was that the chicken and beef were overcooked and the batch cocktails we ordered were pretty weak. Other than that, everything went very smoothly. We definitely recommend the Bluffs and Ritz Charles.

In October 2023 we hosted our daughter’s wedding ceremony and reception at The Bluffs of Conner Prairie. We worked closely on the details with Elizabeth Henning, Event Specialist. Everything was executed according to plan flawlessly. It was a gorgeous venue and the staff paid excellent attention to detail. Bar service was efficient, food was hot and tasty and table service was excellent. During the planning process Elizabeth was available and was very timely in communications and responses. She never missed a beat in follow-up and researching answers to our requests. We would host another event at a Ritz Charles property and catering service.

The Ritz is amazing! They are so organized, great communication and the food was so good. All of our guest kept commenting on how good the food was! Thank you, thank you!!

Ritz Charles offers a top notch overall experience. We appreciated having a singular contact (thank you, Elizabeth!) in the months leading up to our big day and then on the day of, we had so many guests come up to us and comment on the attentive staff, the fantastic food, the overall experience, etc. As the bride, I also felt totally cared for, which just took a lot of pressure off of an important day, The Bluffs is an incredible venue and absolutely perfect for a fall wedding.

The Ritz Charles staff was courteous, efficient, helpful throughout the process leading up to the reception and especially the day of the reception.

Truly an excellent experience throughout the whole process. They are incredibly detail oriented and supportive through the planning process. The food was fantastic, we got so many comments about how good it was!

They were exceptional. It was like magic the way they handled everything for our reception. It was beautiful and the food was delicious. We are still getting compliments 2 months out about it.

AMAZING!! I can't say enough about our experience with Ritz Charles. Megan was our Event Specialist. Megan was professional and knowledgeable the entire process. My daughter's wedding was at The Bluff's and the venue, staff and food were spectacular. Becca was the day of coordinator and did an exceptional job with making everyone feel comfortable and she was very organized! I would highly recommend the Ritz Charles and especially The Bluff's for any event.

Top notch service provided by Ritz Charles! Elizabeth Henning was our event specialist, and she was extremely responsive and helpful throughout our planning process. Stephanie was our day of venue coordinator, and she made our day go from good to great! She impacted our day in so many great ways, we can't thank her enough.

Ritz Charles was wonderful to us during our wedding planning process and day of support. They promptly replied to emails, offered phone conversations/zoom calls when necessary, and i always felt they brought positive energy to us. The day of the wedding, the staff worked very diligently and we loved the support putting items up and taking them down.

The Ritz Charles never fails to provide a high quality of service and variety of options. Prior to getting married they were already my go to event space and caterers for work events I coordinate. It felt so special to have them as a part of our special day. Their food is top notch and some of the best catering I’ve had anywhere. The duck empanadas are out of this world. We loved the cake too and had several guests tell us it was the best wedding cake they’ve had. The rental options for the linens and table settings are excellent and love how our tables looked. The event staff were all so professional and knowledgeable too. One of our guests had a severe dairy allergy and celiac, they were able to accommodate a special meal for her without any issues. Overall we can’t recommend the Ritz enough!

We cannot recommend the Ritz Charles enough!! We got married at Coxhall Gardens in Carmel, and were just blown away at the venue and the service not only on the day of, but the communication and professionalism in the months leading up to the big day. Elizabeth is so responsive and helpful and friendly. She responded to everything immediately, and went out of her way to make sure we were happy with everything :) Everyone at the wedding raved about the food and service. It was all so seamless and wonderful! Thank you to the Ritz Charles for making our dreams come true!

My ceremony was held in the White Chapel and my reception was held in the Garden Pavilion. All of my guests commented on how beautiful the space was! The Ritz Charles made wedding planning easy and they were always there to answer all of my questions. The event planner and managers were great to work with, listened to all of my requests, gave recommendations and helped me plan the wedding of my dreams.

Working with the Ritz Charles was overall and excellent experience to plan our wedding from beginning to end. They were extremely responsive and collaborated with us to make our wedding vision come to life. Any concern we would raise would be resolved in quick manner. Everything from our day ran overall smoothly. We received SO many compliments on our food, bar and service. Attending the tasting event prior to the wedding is such a blast, and the ritz makes every step of the way of planning fun and exciting. I wouldn’t hesitate to work with the Ritz, and especially Megan with the Bluffs again.

The level of communication I received from Elizabeth from the point of contract signature until the day after was 10/10! She helped with every odd request and was extremely thorough in planning through everything with us. Our guests loved the food and the venue was breathtaking. We felt the need to upgrade a few things but not a lot. Hopefully they will expand their bar selection to include rose wine and ginger beer :) While expensive, it was worth the money to have the level of quality and coordination we received.

I can't recommend them enough! From the very beginning, our Ritz Charles team has helped us make our wedding planning experience seamless. Everyone says to be ready for something to go wrong on your big day, but I can honestly say not one detail was missed because our team was incredible! The day was absolutely perfect. Their attention to detail is amazing and my husband and I are so fortunate to have had the opportunity to work with Elizabeth for the Bluffs. Our guests continuously raved about how beautiful the space is and couldn't get enough of how delicious the food was also! If you're looking for team who will take care of you and values your wedding day as much as you do, look no further!

The Pros: - The staff members that I spoke with before my wedding were very helpful. As a wedding newbie, I needed a lot of guidance as what people "normally" do, and they served very well. - During the wedding, the day of coordinators were just as amazing. They kept checking in on me and my husband and made sure the day went well. I'm so glad they were there to deal with the little things. - I was advised I didn't need a wedding planner and I would agree. The above groups served just as well. - FOOD WAS THE BEST WEDDING FOOD I EVER ATE. Period. SO. GOOD. - Glad I didn't have to hire a separate caterer and cake vendor- the Ritz does that for you. - I was at The Bluffs at Conner Prairie and it was so incredibly beautiful. Great wedding venue. - Worked with me to schedule a time before work to see the venue space as I work 9-5, Monday thru Friday. The Cons - Our venue was EXPENSIVE. Not very budget friendly. I think our wedding was medium sized (~140 people) and it was pricey. - The *only* thing that the pre wedding coordinator did that made me upset was I asked for easels to rent and they did not rent them for me, causing me to scramble the week of the wedding. I probably should have really confirmed before, but looking back on our e-mails, I did ask, she just didn't confirm me asking. But that was so so so little. Had a great experience other than that tiny complaint.

We hosted my son's wedding rehearsal at Artisan Acres Estate. The setting was absolutely magical. It was the perfect setting. Many thanks to Ritz Charles staff, Elizabeth Henning and Ashli (Event Manager), for their help. Elizabeth is incredibly organized, responsive, and overall amazing in helping us work through every detail to make our event perfect. Ashli, the Ritz Charles event manager was just over the top helpful. She and her staff assisted us in helping carry in and set up a few decorations as well as the tear down. Ashli frequently checked in with me throughout the night to be sure every detail was to my satisfaction. What an amazing team! We would highly recommend Ritz Charles and Artisan Acres and ask for Elizabeth Henning and Ashli who are outstanding at what they do!

If you are looking for a place to host a wedding (or any event really), look no further! The Ritz Charles is as good as it gets! We were blessed to have Elizabeth take us through the venue tours so we could pick the perfect location, and then she walked us through the process of making all of our decisions so my daughter could have her dream wedding! The level of professionalism was amazing from the beginning to the end. No question was left unanswered, and we always felt like we were in control and getting exactly what we wanted. We were greeted by Becca at our rehearsal, and she was just fantastic with all of the details of the actual wedding day. We knew that she was on top of it, and anything that might come up would be handled by her. We also had the best service from our event manager, Ashlii, who was just a joy throughout the entire evening! The staff for the reception was fantastic, everyone was efficient and friendly, so we could not have asked for more in terms of the quality of service that we received. To top it all off, the executive chef Scott not only prepared the most amazing dishes we have ever tasted, but he also gave us such a personal touch by coming around to all the tables to check that everything was great! EVERYONE was raving about the food, it was that delicious! Every interaction with the Ritz Charles staff that we had was a pleasure, and they executed the wedding of our dreams! We felt important to them all, and they were most certainly important to us! We wouldn't change a single detail of the day, and we have the Ritz Charles staff to thank for all of it!

I could write a book about how incredible Ritz and its employees have been! They gave me the most magical and amazing wedding weekend that a bride could ask for. Elizabeth Henning was my wedding planner, and she is truly as good as it gets. She made sure I had the wedding of my dreams. Her personality, communication, and overall services were amazing and put my vision into a reality. Another huge shoutout to Artisan Acres, where I had my rehearsal dinner—fantastic and gorgeous location! Then, The Bluffs is another fabulous venue where I had the wedding of my dreams. Along the way, working with people like Becca and Ashlli made the process go SO well. They took care of me and everything wedding-wise so perfectly!

From the tour to the wedding day, our experience here was WONDERFUL! Maddie and team really went above and beyond to make sure our day was so special. Maddie was very quick to respond to all my questions and was extremely helpful hammering out our details. We could not have had a smoother wedding planning process thanks to this team!

Every guest RAVED about the amazing service, top-tier food, and how beautiful it was. Every single person said the food was beyond amazing and we completely agree. With buffets I feel like it can be a hit or miss, and it was definitely a hit. Elizabeth Bielski was beyond patient, kind, and extremely knowledgeable throughout this entire process. Kyley, our ceremony directer, was also extremely kind, and made sure the ceremony went as smooth as possible! We cannot thank the entire team at Ritz Charles enough for making our day phenomenal!