TLDR: We had some good experiences with Rivet Events, but overall the execution left us wishing for more care and patience rather than rushed results.
We hired Rivet Events for ou...r 11.09.24 wedding and were so excited to be able to book multiple vendors in one place. We booked the DJ (Sammy), Videography (Matthew), and the Photo Booth.
DJ: We specifically requested Sammy because of his great reviews, but unfortunately, we got him right as he was leaving the company. I think this led to less effort in planning and overall care. While the music was good, he didn’t play our special requests for older family songs, and he cut our first dance song short. Because of that, we weren’t able to finish our dance, which was really disappointing. His demeanor also felt like it was more of an inconvenience for him to be there.
Videography – 1.5 Hour Film: We absolutely adore Matthew. He took on such a big, personalized project for us and poured so much passion and effort into it. The editing on the full-length wedding film was very intentional, and we’re so grateful for his work. That said, the film does have a freezing issue where about two minutes of visuals pause while the audio continues, and we are still waiting on that fix.
Videography – Highlight Film: The highlight video was something we agreed on from the beginning, but it seemed to be forgotten about while the full-length film was being edited so carefully. From what we can tell, Matthew put a lot of effort into the long film until there was internal company pressure to finish projects, and that’s when the highlight felt rushed. We didn’t receive it until August 2025, and unfortunately, it was missing some of the special touches we were hoping for—no names/date text, transitions that felt a little choppy, and very limited audio from the day. The only audio included was about 15 seconds from our first touch and part of our first kiss (which cut off right before the crowd cheered). We would’ve loved to hear more of our vows and the celebration afterward. Additionally, there were technical issues with Matthew’s computer, which delayed the fix for the highlight video since the raw audio needed the volume increased. While we’re so grateful to also have received raw footage of our first dance and guest interviews, overall we wish we had been allowed to wait longer for a higher-quality final edit instead of getting something rushed.
Photo Booth: This was a great experience! We can’t remember the attendant’s name, but he did an awesome job, and we loved receiving all the photos afterward.
Overall: We feel 3 stars is very fair. Rivet had great customer service up front and the all-in-one vendor option was convenient, but the execution fell short in some areas. This might have been due to employee transitions, management changes, technical issues, or just rushed timelines, but it definitely impacted our experience. My advice to other couples: be very clear about your expectations and stay in close communication with the team, even if you’re trying to be patient.