Riviera Limousines
About This Vendor
Experience The Best in Limousine Transportation
Based in Hackettstown, NJ, Riviera Limousines is a company that provides luxury transportation for weddings and special events. If you've always dreamed of making a spectacular entrance to your big day, this service may be perfect for you. This business is dedicated to making your celebration memorable by allowing you to roll up in style. Riviera Limousine was established in 2001 and has gained a stellar reputation for its reliability and friendly service. There are a variety of sophisticated and top-quality vehicles to choose from to match your taste and preference. Stretch limos, sedans, SUVs, party buses, and shuttles are just a few choices they offer to transfer you wherever you need to go. As well as being impressive on the outside, the interior of these cars is just as elegant. Some of the convenient amenities the vehicles are equipped with include bars, fiber optic lighting, flat-screen TVs, premium stereo systems, and much more. This business even provides a red carpet service for an extra touch of class. If you wish to stand out in the crowd when being chauffeured around, reach out to Riviera Limousines to learn more about their service.
Details
Transportation
Classic & Exotic Cars, Horse and Carriage, Limousine & Sedan, Shuttle Service, Trolley
Awards and Affiliations
Riviera Limousines Reviews
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We all suffered from Covid but we could not have my daughter’s wedding when planned, it had to be rescheduled. This service would not give back my money $1000+. I have emailed and called many many times with no response!!! Very disappointed!!!!...
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We would definitely recommend Riviera Limo to our friends and family for a wedding or special event. We also plan on keeping them in mind for future events as well. The cars and large shuttles were all in great shape and extremely clean. All...
of the drivers arrived on time and were very helpful throughout the day, making sure to double check pick up and drop off locations, which was good since we had to postpone a few times and things had changed throughout the process. The only reason we are giving 4 stars instead of 5 is because during the planning process, getting in touch with someone was a bit difficult at times. Although everything worked out in the end, there was some added stress and confusion in the last few months of planning because of this. Other than the communication, everything else was top notch and we definitely will recommend them to our friends and family.
8/10 Riveria was a pretty good transportation company all around. Frank was so friendly and responsive when we booked and really helped us understand what we needed. The drivers were on time and never got lost. They were even able to do back to...
back trips to bring over the groomsmen and bridesmaids separately in the morning. They were one of the only companies with availability for our date (we did book a little late though) so we had to deal with the pretty expensive price tag. The only negative other than the pricing was that one of our guests did get sick on the way home (partially bus sick and partially drinking) and we were charged a hefty fee for the 'damages' that included 'necessary' seat replacements. While our contract did state that we were liable for any damages and cleaning needed for anyone that got sick on the bus, I don't think the price we were charged was exactly fair for what seemed like a simple cleaning might have been able to handle.
Frank and team were great! He stayed a few mins extra at the end of the night which I appreciated. They did a really great job.
Frank & his team were so helpful and accommodating. I couldn't have been happier with how everything went. They went the extra mile to make our guests happy. I would book them 100x over.
Frank from Riviera Limousines was tremendous to work with! You want to talk about making your life easy? Talk to Frank. There is something about someone that has done it a million times that puts your mind at ease. When planning a wedding, any ...
vendor that can do that for you is worth its weight in gold. When it comes to transportation it seems pretty simple but for some reason we all hear the nightmare stories. In theory the transportation should show up on time, the vehicle should be clean, the driver should be friendly, and IF the unforeseen should happen, they should always have a back up plan. Frank nailed it all. The one hiccup arose when picking up guests from our venue to bring them back to the hotel, the door on the bus would not open. Turns out a computer on the bus failed causing the door to malfunction. They were quick and efficient in getting another vehicle there. In fact, the only reason we know about this is because my father told us after the fact. We would have never known otherwise. Frank was also super accommodating when, last minute, we realized we didn’t have a ride to and from the airport for our honeymoon. He was able to provide that as well. Make your life easy and book with Riviera Limousines.
Frank was great to work with,he is knowledgeable and extremely helpful when it comes to planning, however when it came to the wedding day I was very disappointed. The limo for the bridal party arrived on time, no issues, but the large shuttle...
for my guests arrived late( 55 passengers), due to Memorial day weekend traffic, so that was understandable, but our ceremony was supposed to start at 4:30, our shuttle didn't arrive until after 5:00. Because of the large amount of guests, we had to wait for the shuttle to begin the ceremony. Guests riding the shuttle confirmed that the driver went the wrong way on Rt 80, causing the extra 20 minute delay in the shuttle arriving . This is very unprofessional for a company who has been doing this for so long and going our venue so often. The shuttle was already running late and the wrong turn caused us to lose about 45 minutes of our wedding which is why I can not give a higher rating. I choose this vendor because of how often they worked with our venue. Frank did provide at no extra cost an additional shuttle for the way back to accommodate extra guests, but he said he would check the GPS tracker for the driver and I never did hear back.
Response from the Vendor on 06/10/2019
Hey Jenna,
We greatly appreciate you taking the time to write us a review. I am once again sorry for the delay in getting your guests to the wedding. Our priority has always been getting everyone to their destination safely and in a timely man...
ner. We managed to get them there safely but The traffic conditions are however sometimes beyond our control.
As for the driver taking route 80 West to head towards the venue vs going 80 East as we originally instructed him to do was because he was told by someone working at the hotel to go that route. The driver has been reprimanded for his error and all drivers have been instructed not to take any instructions from the hotel and any changes must be cleared by the office before they are made on the road.
This is the second time someone from a hotel has tried to instruct our drivers and we have had an issue. We also have since then stopped working with the hotel since we have had this issue the second time and they think there is nothing wrong on their part.
Me and my team try to do our best and try to stay ahead of any situation that may arise and that is the reason we sent a second vehicle to accommodate all the additional guests. Normally we would charge for a second shuttle in the upwards of $950 which in your case was $zero. We did this because we are proactive and make sure everyone gets to where they need to be.
I am once again sorry we were not able to get your guests there on time. I hope you would reconsider the 2 star rating. Even though we were late for situation beyond our control we did our part and go above and beyond to make sure we accommodated all your guests back to the hotel in a safe and timely manner.
If you still think a 2 star is what we deserve then we will be glad to stay with it.
Thanks again and wish you all the best.
Sincerely
Frank D'Souza
Riviera Limo did an excellent job shuttling my bridal party to and from my ceremony at Rutherfurd Hall in Hackettstown, NJ. The driver was very prompt and the Mercedes Limo Bus that we chose was sparkling clean and stocked with water bottles. T...
here was a Bluetooth hook up as well which was great to play some tunes on our drive. Our driver helped all of us into and out of the bus and even was aware of the traffic in town and took an alternative route to avoid it. Everything went according to plan and we could not have been happier with this service. Thank you!
We had an amazing experience! Frank was our driver and he was great!
It was raining on my wedding day and Frank made sure we didn't get wet or muddy! He was so sweat he even helped me and my dad clean the bottom of our feet so that we didn't a...
ccidentally dirty my dress!
He was a very good driver- mine and my husbands parent's driveways are not easy to maneuver and neither are our roads in our town- very windy and narrow and he did great!
He was so sweet at our ceremony! he helped us get out and even took some very sweet photos of my dad and I while our photographer wasn't around.
We had a great experience with this company!
The limo we got was awesome! It has a door that lifts up (like a t-top) so you don't have to bend to get out and can just walk out!-so convenient with a bunch of girls in heals and a bride with a big poofy ball gown! AND this big limo with the t-top door was the same price or cheaper than some of the other limo companies for a standard limo in our area.
Thank you to Frank and the wonderful drivers we had from Riviera! We were married Oct 7 at Farmstead in Lafayette and used Riviera for shuttles for our bridal party, groomsmen and also did their 55 passenger bus to and from venue for our guest...
s.
The drivers were punctual, reliable and professional. I highly recommend them!
We had a great experience with Riviera Limo, everyone was very professional, limo driver was super nice and patient as we were running a little bit behind. I would definitely recommend them!
Dana was very helpful! She sent me a confirmation email after our initial phone call and also checked in with me a few days before the wedding to make sure we were on the same page about timing, etc. The limo was nice and clean, and the driver ...
was professional. We got to our venue on time without any problems. I would recommend Riviera Limo for anyone who needs a limo for their wedding.
The team at Riviera Limousines are AMAZING!! They made our wedding day completely stress free. They are just more than transportation, the driver helped with my dress, my flowers, my veil, the pictures, everything! We couldn't have asked for an...
ything more from them! I would gladly recommend Riviera Limousines to any friend or family member in need of transportation!
They were punctual and very helpful!! I felt at ease with the driver and he would make sure my dress was in place in and out of the limo, holding bouquets as needed and making sure all guests were out of sight when I was exiting the limo at the...
church. Great service!
I used Riviera for my birthday party into the city. We saw a show and went out afterwards. Our driver was great! He was on time and very attentive. He made sure we knew where he was in between places we went and made sure to stay close. He even...
made extra stops to show us the best views of the city! I would definitely book them again! I even had my sister book them for her upcoming wedding!
I used Riviera Limo for their services on my wedding day. I ordered 2 Chrysler limos but was happy when I found out my limo was upgraded for free. The ride was smooth and we since it was drizzling, we got dropped off right at the door of our ve...
nue. We also had an incident where one of my bridesmaids who was holding my bag left it in the limo when we got out. When I found out my bag was missing, both my sister in laws were on the phone with the limo company trying to locate the driver. After calling them several times, the company was able to locate the driver and had another driver, who was off shift, pick up my bag and bring it back to the venue. The only reason why I’m not giving them a full 5 star review is because both limo drivers refused to call my sister when they arrived. Instead she saw 2 limo drivers arguing outside who is going to call and she ended up asking them what wedding they were there for as she was waiting for the limos to arrive (there were 5 wedding parties at the hotel). Also, my driver should have checked if anything was left in the limo before leaving which would have saved the headache of tracking him down right before the ceremony.
We used Riviera Limousines for my best friend's bachelorette party and they also used them for their wedding. I cannot say enough great things about this company. Great service and I would highly recommend them to anyone in the area.
Riviera Limousine and we couldn’t have been happier in selecting them over the more well-known providers. We loved the “feel” of working with their team – every interaction with their staff was personal and it didn’t feel like we were just anot...
her wedding couple booking transportation. Their team was 150% focused on service. When we hit a minor roadbump (the charter van our parents were scheduled to take was pulled off the line due to a minor fender bender), Dana notified us immediately and upgraded us to a more spacious vehicle. She also followed up with us on a number of occasions to check-in and review details the week of our big day. Lastly, on the “day of,” everything was seamless about our transfer – their team knew exactly where to be and what needed to be done. There was a bottle of champagne in the limo (even when we didn’t order it) and Frank made the sharpest right turn humanly possible in a 18 passenger limo just to get us as closer to the venue as possible because it was 20 degree out (regardless of the traffic behind us). We’d highly recommend Riviera Limousin to anyone getting married in NJ / NYC!”
Frank was our driver, and he was absolutely the best. Very professional, and he worked well with our Photographers and Wedding Planner as an extra voice making sure everything flowed perfectly. My overall experience was amazing. 100% chance i w...
ould use Riviera Limousines again.
Absolutely, 100% the best service I've ever had hands down! Frank was absolutely fantastic throughout our entire day! Frank was so attentive to me, helped make sure everyone was where they needed to be prior to the ceremony, and helped make sur...
e my new husband and I were comfortable and happy! The vehicles were clean and well-kept. Everyone was on time and got us to all of our destinations on time as well. If you are getting married, you need to book Riviera Limousines for your event!
Good price, good service!
Where to begin. My husband and I live in Florida so needless to say planning a wedding in New Jersey was no easy task! The people at Rivera limousines made it so simple! They gave me a great deal on transportation! Our church was and hour aw...
ay from our venue for the reception and I was concerned about going over on time. Frank the owner called me and assured me we would be fine and make it there in plenty of time. Frank was our driver the day of our wedding. He was there early. It was raining the whole day he made sure to walk everyone out to the limo with an umbrella (he even held my dress while I walked to the limo so it wouldn't get wet) My flower girls we beyond excited to ride in a limo and wanted to go in as soon as they arrived( even though we didn't need to leave for another 30 minutes). He took them out and showed them all the fun lights on the inside. I wore sneakers he got down and tied my shoes since everyone was already in their dresses! He even took some last minutes photos before we headed off to the church! Since it was such a long ride we didn't get enough champagne for everyone that was in the limo. He found a store for us to stop and buy some and still getting us to the venue with plenty of time to spare! All in all they were amazing and took some stress away from me! I will recommend them to everyone I know that gets married up in New Jersey from now on!!
Excellent! Very accommodating for our large wedding party. Friendly and knowledgeable.
We were extremely happy with Riviera for our wedding. Frank was a pleasure to deal with and worked with us as we left the pickup location open ended right up to a few days until the wedding. While we originally booked the 10-seater Chrystler ...
300 stretch, we received a phone call about a week before the wedding the 300 was down and out for service. I expected the worst, but Frank offered an upgrade to the stretch Escalade at no cost to us. - very impressive! The driver provided was courteous and safe, showed up early, and provided an assortment of beverages and champagne on the house. We absolutely recommend Riviera for your limo needs.
The only reason I didn't give a full 5 stars, is that when the driver arrived at the hotel to pick up the bridesmaids + ring bearer & flower girl to go to the venue, they tried to tell me that they couldn't take the kids because they would need...
car seats. If they had asked me when booking if I had any children riding with us, I would've at least been prepared or told them up front since it was part of the plan the whole time. Luckily both of the kids' moms were in the bridal party and riding with us and were able to agree to go without the car seats. Otherwise we would've probably been behind schedule trying to get car seats into the limo... (and then what would we have done with them after we got dropped off)? The whole thing caused a lot of unnecessary stress immediately before going to the venue. Otherwise the limo van itself was great and the driver was very accommodating and would recommend again. Just be sure to ask about children and special requirements if you're planning to include them in your trip.
Prior to the wedding Frank was very helpful and clear. We felt excited about our choices and that we were in good hands. However, the day of the wedding they sent the wrong limo and it didn't fit the entire wedding party. This was a huge incon...
venience and held us up on our wedding day causing us to have to rush pictures and start the ceremony late. This was a huge mistake. I really didn't appreacite the last minute change that was not approved by my groom and me.
The vehicles we did had were really nice, but that doesn't make up for the mishap. I wouldn't recommend a company that doesn't follow through on their promises.
So when we first met these guys to book our limo I specifically remember the owner, Frank, saying "We are not just a limousine company, we are so much more for you the day of your wedding!". Oh man...they absolutely were. I could not have been ...
more HAPPY with our choice to book them! They are SO MUCH MORE than a limousine company! The day of the wedding Frank did not just open doors and get us from point A to point B! He checked to make sure the maid of honor had our rings, he fanned my dress to make it perfect for pictures, he helped me find the loop in my train that I didn't know existed and made it a MILLION times easier to walk in, he got all guests in doors to the church so no one would see me before the aisle, when everyone was outside he got everyone to start blowing their bubbles and stand around us in a crowd for pictures, he poured us champagne for a toast and picture (which I didn't plan and it was wonderful!), he got who was needed for pictures back inside the church for pictures and SO MUCH MORE. We were so lucky we found him. My Dad, who takes limos frequently for his work, said that he was blown away by their service...and he's a tough man to please! Honestly people, do yourself a favor, hire these guys! OH and the stretch Cadillac limo is AMAZING, and one of a kind!!!
Frank was by far the BEST driver that I have ever met. He was so kind,helpful, and accommodating. I left my bridal flowers in the limo after he dropped us off and he went out of his way to bring it back to me. The entire time Frank stayed an...
d helped me and my entire bridal party without hesitation. I wish I could give him 10 stars because he deserves it plus more!He made my wedding even more perfect. Excellent service, Excellent experience!
On time and so kind! My shoe broke as I was getting out of the limo and the driver found tape to put it back together before I walked down the aisle! The Limo Coach was spacious and comfortable, especially good for relatives who have a hard tim...
e getting into a regular limo. Thank you so much!
I could not have been happier with the services provided by Frank at Riviera for my wedding in early October. From day one the process was easy, and Frank was flexible and creative allowing for any changes that came up. The end result was easy ...
transportation for the bridal party via party bus, and the guests via shuttles from the hotel to the venue. Frank will certainly take care of your needs and make it one of the least stressful parts of your big day.
Great service great guys. Frank went out of his way to figure out which option would not only be best for my various stops but also he tried to find us the cheapest way to do it. He definitely tried to help us find the most cost effective way t...
o do things which is a nice change from the others out there. The driver was very nice and attentive to us. He brought us water after the ceremony while we were taking pictures at the church and arrived right on time. Perfect service!
Frank is so social and hysterical- you can rely on him for excellent customer service. We hired Riviera for their stretch escalade and are happy we did! The driver was professional and courteous, the vehicle was souped up and clean, and everyth...
ing went smoothly and timely. I give them my highest recommendation.
Riviera did an AMAZING job for my bachelorette party on 3/21/15! We rented a party bus to take us into NYC and a SUV to take us home (instead of making the dreaded commute on a train/bus). They were professional, on time and always called ahead...
to confirm times and pickup locations. I would recommend them for any wedding/party occasion!
Response from the Vendor on 03/27/2015
Hey Kelly.
Thank you for taking the time with this amazing review.
Look forward to working with you and your group again.
Frank
Used Riviera Limousines for my wedding. They handled our transportation from home, to church to Perona Farmsin Andover, NJ. At the end of the night they provided our guests with Shuttle back to the hotel.
Presentation by drivers and vehicles w...
as Flawless. They were very flexible with all the changes.
Would highly reccommend.
Contact Info for Riviera Limousines
20 US ROUTE 46 WEST, Hackettstown, NJ
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Riviera Limousines