RL Bridal & Prom

my dream dress and accept something I never wanted because they couldn’t deliver. Even after giving up on what they promised they could do (which was add sleeves to my originally spaghetti strap dress) they couldn’t get the strapless that I settled on right either. Lan, their seamstress is completely air headed and working on WAY too many dresses at once. Debbie is rude, unprofessional and will try and give you a dress that looks like a potato sack after Lan is done with it. Whatever you guys do, DO NOT do business with these people. They completely ruined my dress experience and we wasted hundreds of dollars and countless hours on fittings and tailoring that looked absolutely hideous. I will attach pictures of the “sleeves” they tried to send me out with. Everything that was done on the dress was sloppy, it NEVER FIT RIGHT, EVER. Then they would blame it on me “having a butt” and make me feel like it was my fault. I finally, TWO DAYS before my wedding had to take it to a different tailor who fixed my dress in UNDER AN HOUR and was in aw of what they had done to my dress and said that Lan did so many unnecessary things to it. He didn’t even charge me because he felt so bad for my situation. I will FOREVER recommend you take your dress to him at ••Sara’s Alterations••. I wouldn’t give these people any of your business. They don’t deserve the chance to ruin another brides experience with something as important as your dress. I cried every time I left a fitting and never once believed they could do what they had promised me from day one... ultimately I wore a dress on my wedding day that I hated... and I 100% blame them and that’s a day that I can’t get back. I hope this review stops you from going here. Picture 1 & 2: When we were told that the dress would be COMPLETELY finished and only need “small nips and tucks” this is showing the back of my added illusion and sleeves with buttons going up the back... completely sloppy and terrible looking. Something I would never let ANY bride walk down the aisle in. This is a month away from my wedding... we were running out of time (which they had plenty of considering we started fittings in APRIL). My wedding was September 22nd. After crying when I saw how terrible my dress looked.. I decided to take the sleeves off because I no longer believed they could make them look presentable and “seamless” like promised. Debbie was all on board for me taking off the mismatched patches of lace that was my dress. THEN had the audacity to say “brides often leave with something opposite of what they wanted” that was NOT this case. My dream has ALWAYS been to have a dress with lace sleeves. They ruined the one thing that I have wanted from day one. Picture 3: When Lan let the dress OUT completely instead of taking in. This was about 4 fittings in and I come try on the dress and it’s falling off of me. They try to tell me it’s going to be ANOTHER $200 to get the dress taken in and tried to say I lost over FIVE INCHES IN TWO WEEKS. After having my mother call up there they then decided to admit that Lan was the one who accidentally let it out completely instead of taking it in. I think it’s safe to say Debbie and Lan are incompetent. So, we basically started back at square one. Also, my bustle broke halfway through my night.

cond experience was as good as the first. I'm really thankful and excited about our dresses!!

e would need assistance. She was extremely rude and unhelpful. When we asked if we could try on the dresses (which of course we are wanting to try them on) she said she had a bridal appointment in an hour, but she guessed she could squeeze us in. Excuse me? We also made an appointment, and her next one wasn't for an entire hour? Then when my bridesmaids tried on their dresses, she did not help them get them on, zip them up, or unzip them to try on a different one. She was just talking in the corner with another worker. Throughout our wedding planning we went to many different vendors and this was BY FAR the worst service I have ever received. Needless to say, we did not purchase our gowns here.

nto the perfect one, always emphasizing the importance of minor details. I highly recommend visiting the store picking your perfect dress!

ough the whole process. Their alterations were perfect. Debbie and Lauren really make the bride feel special and do everything they can to meet the bride's needs. I definitely felt that every time I came to the store. We loved them so much that my mom bought her dress from them!! If you're looking for a place that focuses on the bride and who's owners are the sweetest people in the world- this is your place!! Thank you RL Bridal for the wonderful experience and helping me find the perfect dress!!!

turned out more than I could have imagined. They have beautiful dresses!!

r and said they just got in a dress she thinks may be right up my alley. I went to several bridal salons before, and although I expressed the type of dress I was envisioning, most didn't fit the bill. Debbie listened to my feedback and was able to find the dress that met all of my criteria AND was in my price point. It turns out, that was the same dress she mentioned on the phone. Another great thing about the salon is their in-house seamstress. This may not seem like a huge deal especially to a new bride like myself but this makes a world of difference. Lan, the seamstress, works closely with the salon and you can schedule your fittings through them. This allows them to provide their expert feedback when making crucial alterations to your dress. I'll be honest, if I had gone anywhere else for my fittings, the integrity of my dress may have been compromised because I didn't know where the dress should be altered in order to flatter my figure and still keep the dress true to its design. The ladies at the salon really invest in making sure the dress fits your body like it was made for you and I sincerely appreciate that. Overall I had an excellent experience at RL bridal and would highly recommend them to anyone searching for their dream dress. They will listen and acknowledge your needs/concerns and make sure the dress shopping and alterations process goes as smoothly as possible!

owever, my question was evaded, and I was told "you wouldn't be able to find pictures of it online anyway". They did not even give me the name of the designer. I had seen the designer's name on the tag, so I went to the designer's website and was able to find a picture of the dress, which did indeed exist. Basically, they broke my trust.

d I gave her my name. She left and came back with a consultant (Lauren). She told my mom and bridesmaids that they'd have to stand there (in the doorway) because they had another appt going on and a fitting. First red flag that we weren't accommodated when I had scheduled an appt. As I'm looking through gowns with Lauren she told me another bride was there looking for the same style as me and had taken most of the dresses in my budget to her room and, while rolling her eyes, says that she didn't know why they'd schedule us that way. (so reassuring...) Lauren and Debbie also continuously bickered at each other under their breath every time they came in contact. So I find a handful of dresses to try on. In the fitting room, Lauren starts telling me about breaking up with her boyfriend and how it was a mistake....Um, this is supposed to be about ME and my wedding! I shouldn't be trapped in a therapy session with a complete stranger. I ended up finding my dream dress here. Lauren told me Debbie said it was so ugly when it arrived in their store earlier that week. When I stepped out in it she suddenly seemed to love it. I didn't make a decision that day but was told they'd follow up the next week. 4 weeks later and I still haven't heard from them. Which didn't matter because I tracked down the same Maggie Sottero gown at another boutique in OKC. I had the BEST experience there and gave them my business!!! Wedding dress shopping should be a special experience and this was far from it. Unprofessionalism runs rampant here and it WILL cost you business. It already has.

otos with them, because they're the reason I found THE DRESS (they're the only boutique in the state of OK to carry Sophia Tolli gowns).

They were (are) the BEST! They were so attentive, accommodating, and treated me like I was the only one in the store. And, I was at times, but still, it was an awesome experience. LOL. They did not even rush me after my scheduled time was up. I did not plan on buying a dress that day as I still had appointments and several other shops to go to. But, I absolutely fell in love with one of the many dresses I tried on, along with the amazing way they treated me, I said yes to the dress! I don’t normally give reviews, but seeing as this is one of the most important days in a person’s life, I felt compelled to write how wonderful this place is and would highly recommend this be one of your shops on your way to finding your dream dress!!

my big day and my vision for it. My budget was respected and they provided soooo many gorgeous gowns of various styles for me to try within my limit. The store has a wide selection of wedding gowns, but also plenty of bridesmaid dresses I can't wait to check out too! I was given a large dressing room, much much larger than other bridal salons I had tried in OKC, which is a big deal when trying on these dresses... My large group of family and friends were greeted and given plenty of comfy chairs to relax in while I did all my wardrobe changes. Overall, I had such a fun day at RL Bridal, the staff made me feel so comfortable and beautiful, they were open to my style and really interpreted what I wanted to look like on my wedding day. I am excited to work with them again in the future for alterations and bridesmaid dresses! I highly recommend this salon!

dding needs. Lauren and Debbie helped me find my dream wedding dress, they were so patient with me while I tried on each dress mulitiple times! If you want a boutique you can trust with excellent customer service this is the place to go!

o get it later in the season as well as but went out of her way to speak to their shipping department in order to get the dress in early February so I could try it on in time to order for my wedding in Sept. It took her approx two weeks of coordinating with the company in order to get it figured out and throughout it all Debbie kept me in the loop. While I did not end up getting the dress (it was beautiful but I ended up with a similar dress with a different back) it meant a great deal to me that Debbie put so much effort into helping me get it. I would absolutely recommend this store.

helped me pick out dresses. They were very kind and helpful. Overall, the prices seemed high to me.

d the dress of my dreams but I also had the best experience. Debbie and her girls truly want you to find your perfect dress and will do anything they can to help you. They kept me informed on when it arrived and were very easy to keep in touch with. They aren't pushy and that's rare when at a bridal shop. They make appointments with the seamstress easy and they will do whatever it takes to make sure that the dress fits you exactly how YOU want. I was honestly sad when my wedding was over because I wanted to keep going back and getting dresses and being around these people. I would highly recommend this shop to anyone and everyone. They are amazing and truly want to help you find your perfect dream dress. They were just as excited as we were when I found "the one." I love you all at RL--thank you for being amazing to me and my family!

y were very patient as I tried on several dresses and gave me honest opinions instead of just telling me what they thought I would want to hear. great business to work with. Thanks RL!

his store to all future brides! The atmosphere is just friendly and laid back. Thanks for a great experience!

aking appointments during "regular" business hours. RL Bridal worked with my schedule and was amazing. The ladies there are very easy to work with and helpful. All the alterations were done there as well and were done perfectly and on time. 100% recommend buying your dress there. Huge selection.