got married here this past August. It was on the stormy weekend at the end of August. Although the weather did not help, my special once in a lifetime day was ruined for so many other reasons.I was promised things I never received. When i appr...oached April about this she told me she would have Kerra call me because she was in charge of that. When I talked to Kerra she first said that wasn't part of my contract and followed by later saying they never had ever done that before. Yet, since the date I booked this venue I had, had many conversations in regards to this specific thing with Kerra. My day would have been better off without the coordinator that was assigned to me, April. She did nothing but create more problems for my day, when we could actually locate her. She disappeared for long periods of time where no one could find her. When there was a break in the rain she was supposed to be wiping down the chairs so I could get married outside (which was what was discussed with her), but she was no where to be found. Finally my now husband and fellow groomsmen used their clothes which they wore to the venue to wipe down chairs for guests to sit. April's communication with me and the other vendors did not exist. My DJ offered to set up ceremony music outside if I held the wedding off 20 minutes, which I agreed to do. Once he finally set up (and he was with April), he went to plug it all in to find out there was no generator power set up near the aisle. This delay could have been completely avoided had April communicated the power situation with him. Not only that but myself, some of my family members, and the DJ all offered to bring extra generators to help power things for the wedding. April told all of us "no" and that there was plenty of power to run everything. Not only did my DJ ask to bring a generator, he told her the exact wattage he would need. My wedding ended up not having enough power to do any uplight (which I paid extra for), no ceremonoy music (which I paid extra for), neither of my candy tables which I paid extra for could be lit up, my cake carriage/table (which I paid extra for), or my head table could be lit up. Even one section of the chandlers in the tent could not be lit due to the shortage of power. All this could have been completely avoided had April informed us to bring more generators. Our head table which included the whole bridal party was short one chair, which there is no excuse for because there was enough place settings. April never once got up from behind the DJ booth (where she spent the entire night) to help with any of these problems. She had a horrible attitude the entire wedding. Rock Creek Gardens is an absolutely stunning venue but 2 of the coordinators I worked with, April and Kerra (who no longer works for the company), made a bad situation terrible. I understand the weather is not ever predictable,especially here in Washington, but to have a coordinator who could care less about her making anything go smoothly during my wedding is truly what ruined a day that I will never get back .