ROCKSTAR LIMO

My husband and I contracted with Rockstar Limo for transportation from our wedding venue to our hotel at the end of our event this past May. The company's customer service team was great. They were communicative, easy to get ahold of, and very flexible with adjusting our pick-up time. Our driver was friendly, timely, and delivered us safely to our destination. The price point was very reasonable and included a bottle of Prosecco to help us celebrate.

Great service, prompt and friendly drivers and clean vehicle.

We recently rented the trolley from Rockstar Limo and it was a terrible experience. The inside of the trolley was diry, modly and smelt like cigarette smoke. Additionally the seats were torn and not secured properly, the windows were dirty, and the lights were hung up simply by blue painters tape. The overall filth and decrepitness of the trolley was a significant blemish on a overall perfect day. I would not recommend renting the Rockstar trolley to anyone thinking about using it for their wedding.

Rockstar Limo exceeded our expectations and played a crucial role in making our Boston wedding seamless and stylish. We opted for a variety of vehicles, including a charming trolley for the bridesmaids, two school buses to shuttle our 120 guests to the after-party, and a sedan for my wife and me during our wedding photoshoot. All of the vehicles arrived promptly and were very clean. The attention to cleanliness did not go unnoticed, as each vehicle sparkled, adding an extra touch of glamour to our special day. What truly set Rockstar Limo apart was their exceptional responsiveness and flexibility. As plans evolved on our end, the company handled changes with professionalism and ease, making the entire process a pleasure. From start to finish, Rockstar Limo demonstrated a commitment to customer satisfaction that elevated our wedding transportation experience. If you're seeking a reliable and accommodating transportation partner for your special day, Rockstar Limo should be at the top of your list.

Rockstar Limo did not meet our expectations at all for wedding transport. We had a call two days before our wedding to finalize the three guest pickup spots, which went well. The day of the wedding, however, our final and largest guest pickup spot (about 12 people) didn’t get picked up at all. Our guests began texting my bridesmaid asking what to do, and because our ceremony was supposed to start in 10 mins, she told them to jump in Ubers. Meanwhile, she frantically called dispatch and when she couldn’t give them the details of the vehicle (because she hadn’t ridden in it and the wedding party had no idea what kind of vehicle was picking up guests), dispatch was unhelpful. My bridesmaid then had to get off the phone so she could walk down the aisle. By this point, both my husband and I were aware there were major problems happening with the transportation. Our ceremony was late and the start was extremely rushed and frantic, which was not the mood we wanted to kick off the biggest moment of our lives. The guests, which were my closest friends, were heartbroken to have arrived late and effectively missed the ceremony as they could not hear it from where they were standing. We had a very thoughtfully laid-out timeline we needed to abide by in order to work with our other vendors that did fulfill their services that day, including photography, DJ, etc. This issue took away time from both our cocktail hour for guests and cut into time we needed for wedding portraits. The limo company’s manager named Meaghan handled the issue terribly when we reached out after our honeymoon to understand what happened. She told us that the driver was asked by a guest at the previous stop to not pick up the final stop so they wouldn’t be late for the wedding. We tried to ask, if that was actually true and did happen, why the driver was running late to begin with and she insisted the driver was not late at all. Only a handful of guests were using the shuttle service at the first two stops. Of those people, we honestly can’t picture any of the guests telling the driver to go against our wishes and skip a stop – it sounded totally bizarre. However, giving them the benefit of the doubt, we asked why the driver would be making decisions based on someone’s preference who did not pay for the services. Meaghan said that the driver “felt bad” about it and kept referring to the situation as “unfortunate.” They admitted fault without taking accountability. The bottom line is, based on the fact that the driver was already late enough for a guest to be allegedly worried about missing the wedding and the majority of our wedding guests that were supposed to be provided transportation missing out on the service completely and having to pay their own way to get to the wedding late, we believed we were owed a partial refund. This situation was very disruptive to our wedding. The company tried to offer us a gift card for a menial amount (which we did not accept because we would never rely on them again) but refused to refund us in any way. They also took weeks in between answering any of our correspondences. Unfortunately, I would not recommend the services to anyone. Their drivers make decisions that could impact your entire wedding day and your services that you pay ahead of time, and in good faith for. It’s also not the first time this has happened, judging by some of the similar reviews. As of this review, I’ve reached out to the BBB and the AG’s office.

I wish we'd had a better experience with Rockstar Limo. While the value of their bus rental is good and early communication with them was easy and promising, the actual transportation on the day of the wedding did not go smoothly. For context I will mention that the day of our wedding (in Topsfield MA) was the same day as the Topsfield Fair, so we knew that traffic would be insane and driving could be tricky because some roads might be closed. We communicated this to Rockstar and we scheduled the guest pickup an extra 1h15m earlier than usual, to account for traffic. The experience did not start out super well because the driver called one of us, and then our wedding planner, panicking that nobody was there yet at the pickup point, even though it was still 10min before the departure time. Not a huge deal, especially as everyone arrived minutes later, but a sign that the driver was maybe not prepared to deal with the stress of driving a full bus of people in Boston traffic. Then (we only learned about this later, as we were not on the bus) the bus proceeded to drive to Topsfield via the regular car route, not realizing that there was a clearance limit on one of the major roads and having to being re-routed twice, essentially circling Boston two extra times. Finally one of the guests, who was a local, thankfully stepped up and sat up front with the driver to help navigate. The bus ended up being 30 minutes late, and we were later told that the driver was so stressed out that she mentioned just turning the bus around and going home without finishing the trip. The lateness wasn't enough to ruin the ceremony by any means, but I'm very glad we added such a long buffer to the driving time otherwise it could've been a pretty sad situation. I totally understand that it was a stressful driving experience, but this is exactly why we hired a transportation service—so that they would know about things like maximum clearances and navigating busy roads, so that we (and our guests) didn't have to worry about it. Unfortunately the Rockstar driver did not handle the situation as professionally as we would've liked, so I would hesitate to recommend them.

We used Rockstar Limo on our wedding day for a wedding party limo, and a motor coach for our guests. They were great to work with, and made the planning process so easy!

We hired a 14-person van and two school buses to get us and our guests to and from our wedding venue! All three vehicles arrived on time. The drivers were very kind and patient. Rockstar Limo was very organized and was very helpful with planning.

The service itself was wonderful. We booked a trolley for our guests' transportation and the gentleman who drove was wonderful and so sweet... However, the booking office... Not the greatest. We booked the trolley in addition to the free shuttle that was offered by our hotel so that any guest could leave at any time they wished. We were told that was not a problem when we booked it a year out. The week of the wedding we were told that all trips had to be scheduled. When I expressed that that wasn't the reason for hiring them and that I would just cancel or change the booking to the minimum hours, magically, they were able to do what we asked. I would not use this company again.

I booked rockstar for the vintage sedan. My experience wasn’t bad, but it wasn’t great either. I often had to send multiple emails or call multiple times to hear back, especially when trying to procure things like the COI for my wedding venue. My venue was not happy with the lack of communication from Rockstar. Everything eventually got resolved over time and I felt better. But the part that sticks out the most is the day of. The car owner and driver, Greg, made multiple people in my party uncomfortable or upset on my wedding day, including my mom. Greg had to transport the party 2 streets away from the hotel to the venue, then wait for photos. Not a hard task. While we took pictures after the ceremony, Greg stared at us the entire time, even when we weren’t near the car. My bridesmaids mentioned being uncomfortable at his responses to them. He snapped at my bridesman for leaning on the car for a photo at the photographer’s instructions, despite never telling us it cannot be touched. When I first arrived at the venue with my mom and MOH, Greg stated he would let my mom out first. My mom declined and said I should get out first as the bride. Greg sighed heavily and silently let me out and didn’t speak to me the rest of the night. It was very strange and it was the only cloud in my otherwise perfect day. The car looked great in photos, but it’s also important to make wedding parties feel at ease and comfortable on the day of. I would not recommend them, as there are lots of options for transportation these days.

Rockstar's team did a great job getting us to and from our wedding venue on time! We had two separate services booked through Rockstar for the wedding party and everything ran smoothly throughout the day. The luxury limo (a complimentary upgrade from a sprinter van!) and trolley both created a very fun atmosphere for the wedding party and were very clean and on time! Our only issue was that the Bluetooth did not work on the trolley so we would recommend having a backup speaker just in case but otherwise would recommend Rockstar Limo!

We rented a 14-passenger van to take our wedding party from the hotel to the ceremony location and then back to the hotel. ROCKSTAR had a lot of different vehicles and packages to choose from. They're very knowledgeable about all the transport options and made it easy for us to pick the right one based on our group size and needs. They also have a 24/7 dispatch line which gave us peace of mind that we'd be able to contact them if needed. Our driver (Bruce) showed up on time and the van was very clean. He was a great, safe, fun, and efficient driver, and he was flexible when we needed to make a last minute change in one of the pickup/drop-offs. Based on our experience, we'd definitely recommend ROCKSTAR with confidence!

Our wedding guests raved about the school bus! The driver was kind and prompt. Booking and scheduling was easy and the night went seamlessly!

Extremely professional support staff and driver (George). We opted for a small luxury van and it was an excellent choice. Our venue and hotel were about a quarter mile apart but we wanted transportation because of the weather and a number of older and out-of-town guests. George did a great job navigating the streets of Southie! I also appreciated the support staff coordinating with my Mom when I was bogged down at work and had to delegate.

We used Rockstar limo for our wedding at Wychmere Beach Club on Cape Cod in late fall. Perhaps without really thinking we encouraged our guests to get Airbnbs and VRBOs since there wasn’t a big (affordable) hotel to house everyone. A week or so before the wedding our panic started to set in because we wanted to provide transportation so everyone could celebrate responsibly. Step in Rockstar limo, we provided our coordinator Sara Allen the locations of all our guests and she devised a schedule and route to make almost 5 stops on the way to our event. Everyone said the transportation went super smoothly and I couldn’t recommend them enough (especially Sara—she really did all the heavy lifting)! In addition they’re really flexible to change or add stops as needed so if you’re like us and don’t have it all figured out they’ll work with you so you don’t have to worry come wedding day.

We hired a school bus to shuttle our guests to a from the hotel and venue through Rockstar Limo and it was great! They were very responsive while we were planning our event, and the driver arrived early for both the trip to the venue and the trip to the hotel. The ease of working with them for arranging transportation for our guests made it worth it!

I am so grateful to Rockstar Limo who helped make our wedding reception amazing! We reserved the white trolley, which took us to our December wedding reception. It was such a unique experience. Our driver was so professional and arrived on time and kept our schedule, dropping us off at our venue right when we needed to be there! The white trolley looked so cute in photos and our bridal party loved the atmosphere it created! They made everything so easy for us and were excellent with communicating everything to us! I would highly recommend hiring Rockstar for any important event! Safe and flawless transportation!

We hired Rockstar Limo to provide transportation for our whole bridal party to/from the ceremony and reception and also to shuttle guests between the reception venue and hotel as the reception was ending. We worked with Meagan in to identify which option would be best for us. She was able to very helpfully lay out all the various options for multiple scenarios involving different tiers of vehicles which made it very easy for us to decide on the best options for us. We ended up deciding on the 28 person trolley which was driven by Alexandra Sosa. Alexandra was extremely professional, showing up exactly when and where she needed to be. She handled a detour on the fly due to low bridge without incident and even carried an umbrella for the bride when it began to sprinkle. We would highly recommend Rockstar Limo for anyone looking for wedding transportation!

We hired Rockstar Limo for our wedding but unfortunately had to cancel due to COVID and did not get to use their services so i can not speak to that specifically.... I will say that throughout the cancellation process Jim went ABOVE AND BEYOND to accommodate us and make our decision making process between cancellation or postponement super easy. They were beyond professional, responsive, readily available to make any changes we saw fit, and offered a wide range of options to us. I will certainly use them for any future needs! HIGHLY RECOMMEND based solely on customer service!

We hired Rock Star Limo based on a friend's recommendation. The staff we worked with was so professional and easy to communicate with. They were highly organized when it came to preparing a time line for that day. They were very affordable also. Would highly recommend

Rockstar Limo exceeded our expectations! When we were searching for a transportation provider, we read horror stories from other vendors that they're vehicles broke down, bad service, etc. Rockstar Limo was absolutely perfect. Their service before the wedding and helping me with the transportation schedule for guest transportation, the limo transportation for the wedding party, giving me and my groom champagne, all the way through the night with hotel and after party transportation was phenomenal. We had a limo driver named Alan and he was THE BEST. He was so genuinely kind and helpful on the day and it really did make our transportation experience so much better! Thank you for making it such a stress-free experience!

Rockstar limo did a great job for our wedding day. We rented a white trolley and it was soo cute! We got tons of awesome pictures out the back balcony of the trolley. They were professional and on time. We also got a free bottle of champagne to celebrate after our ceremony. They keep you informed and have a great idea of assigning a point person so that the bride and groom don’t have to worry at all the day of.

Rockstar limo did not meet my expectations. They were late for my wedding causing the pickups for all other people to be late, cutting into cocktail hour and photography. Not to mention, they were also late for pick up as well causing us to all wait outside. The communication prior to my wedding day was fantastic but, there was either a miscommunication or someone did not follow through which was extremely disappointing.

The staff at Rock Star Limo was wonderful to work with. The day was amazing and everyone loved riding to the Church in their beautiful white trolley!

We booked two trolleys for our wedding, a Bridal Party trolley as well as one for our wedding guests. My husband created an extremely detailed schedule that he provided to Rockstar and the two hotels, that had exact departure times for the guest trolley. The Bridal Party trolley worked perfectly. But unfortunately, we had serious issues with guest trolley. When the guest trolley arrived at the first hotel, the driver made a decision to continue waiting for guests past the chosen departure time. Since he was now running behind he SKIPPED pickup at the second hotel!!!! Our wedding was on a cold and windy day on Cape Cod, and we had guests standing outside waiting for this trolley, only for it to never arrive. Instead guests had to uber to our wedding (the exact situation we did not want to put them through) and some of these ubers were arriving after our outdoor wedding started, and it is not exactly what I wanted to see as I was standing in front of more than 200 people preparing to marry my husband. Rockstar did refund us the less expensive, wedding party trolley (about 1/3 of the total contract). I will not be using this company in the future and remain hesitant to recommend them to anyone else.

We wanted to be able to provide some transportation between our ceremony site and reception venue for our out of town guests. We had no idea how many people would use it but knew it could be anywhere as much as 50+. Stephanie at Rockstar was lovely and helpful in figuring out our options and various price points. Ultimately we went with a school bus. Affordable and spacious, and after our RSVPs had about 12-20 people express interest in using it. Our poor bus driver on the day of ended up with more like 2-3 passengers, but they were on time and got those people exactly where they needed. Thank you to Rockstar for being awesome.

Amazing. Loved the front bus! Reasonable prices. Professional. On time. No issues whatsoever. Absolutely perfect!

Rockstar Limo was amazing to work with from beginning to end. It put me at ease working with a company that was thorough, professional, and very responsive. We loved that they had different options to meet our various needs for the night. I have to add our house was a little hard to find but the driver wasted no time contacting the assigned emergency contact (my sister) to stay in communication- also he was so patient with us as we wrapped up getting ready photos and helped us load up!

We had a December wedding in Hartford, CT. The ceremony was at Hartford City Hall and the reception was at The Society Room. Additionally, our wedding party, parents, and out of town guests stayed primarily in two nearby hotels. The distances between each location were no more than a half mile but with the potential for inclement weather, we felt that in addition to our transportation needs, it made sense to also provide transportation to guests from each hotel and between the ceremony and reception, just in case. We were initially looking to use a trolley for the occasion, but being that none were available, we went with a 38-passenger mini coach bus that gave us the flexibility to transport a small group, such as the bridal party, or a large group of guests. Having a morning wedding we had a very tight schedule where our driver had to make multiple pick-ups and drop-offs in a short amount of time while navigating Hartford's tight city blocks and one-way streets. We laid out a very specific plan of action with familiarization instructions for the driver. Although, we were a bit behind to start, the driver was on time from the beginning and helped keep the overall wedding on track. She was professional and courteous throughout and provided seamless transitions between our venues. We even popped a bottle of champagne and passed it around between the ceremony and reception. Well done Rockstar Limo!

Rockstar Limo was so wonderful to work with. I reached out to book transportation at a time that I thought was very late for the timeline, and Stephanie, who I worked with, was so helpful! She was able to help me get everything all set, and sent reminders and checked in as the day got closer to make sure I was doing okay! They are so communicative on the day of to make sure you know exactly what is going on - the staff is so professional but also SO much fun (it is your wedding day after all). I highly recommend Rockstar Limo for your wedding day transportation - no matter what you are looking for!

We used Rockstar Limo for both the party bus and the buses for our guests. They did an outstanding job. Very professional and friendly. They arrived exactly when they said they would be there and the entire process was seamless!

Rockstar Limo was a preferred vendor from our wedding venue and they were able to transport the Bridal Party and our guests to and from the venue. There were some complications that occurred with the bus driver - she was late to the hotel at the start, but thankfully made it on time. After contacting the company, they were quick to resolve the issue and we are satisfied with their resolution. I'd still recommend them, as it was an issue with the driver and not Rockstar. We appreciate they're willingness to help us out and their timeliness when emailing us back.

Short story: I would never recommend this company to anyone. The driver didn’t know where she was going after going over details with the company multiple times weeks before the event, I was giving the driver directions and instructions in my wedding dress and the driver still did not listen, my new husband and I were an hour late for our after party. After complaining multiple times the company gave me a $225 and a complimentary honeymoon pick up. Still not worth it, strongly recommend hiring another bus company. Short story: I would never recommend this company to anyone. The driver didn’t know where she was going after going over details with the company multiple times weeks before the event, I was giving the driver directions and instructions in my wedding dress and the driver still did not listen, my new husband and I were an hour late for our after party. After complaining multiple times the company gave me a $225 and a complimentary honeymoon pick up. Still not worth it, strongly recommend hiring another bus company.

I highly recommend Rockstar Limo for your wedding transportation needs. We worked with Stacey to book a school bus for our guest transport from the hotel to our reception venue. The buses were clean, the driver in good spirits and we arrived at our destinations safely. The price was the best we had found after a lot of research.

Rockstar did a great job communicating with us from start to finish - from email and phone exchanges, to text alerts on The Big Day. All of the staff were professional, helpful, and super prompt! We felt safe and were able to relax and have fun in the awesome limo while on the way to the wedding, as well in our private sedan on the way back to our hotel. One of the coincidental, fun touches was a unique connection we learned we had with our sedan driver! Hope we can use Rockstar Limo again in the future for another great celebration!

Rockstar Limo was an extremely organized and professional company. Stephanie was quick to reply to emails and phone calls. We hired the company to provide service both for the bridal party and the guests. Our 14 passenger limo was very clean and up to date on the inside. The driver was extremely professional and punctual. He made sure to open the doors, greet all of the bridal party members and knew exactly where and when to be at the destinations. He switched locations about 4 times in an hour and a half time frame and was never later. The coach bus that brought our guests to and from the venue was also great. The driver for the bus was also professional and stuck to the timeline (even though he was battling Taylor Swift concert traffic!) This was a great company to work with.

From day one Rockstar Limo provided great customer service. They were quick to respond and help us organize transportation for the entire day. We had guests staying at various hotels and they were able to help us come up with a timeline that would get our guests to and from. We also wanted a white trolley, and Rockstar limo made that happen! They were great to work with, responding to emails promptly and were very easy to communicate with. Most importantly, on the day of the wedding they were on time, professional & fun! The ride to and from the venue was a moment I'll never forget! Our driver let us ride around a few extra minutes while we sang "going to the chapel" which got us all so excited for the day ahead. They let us bring food on board as well as let us control the music. They also provided some complimentary champagne to toast after the ceremony! We highly recommend working with Rockstar Limo for your next event!

This company was fabulous from start to finish. Jim booked everything for us andwas very easy to deal with. We had a bridal limo and a school bus hired for ours guests. Both Drivers were punctual, friendly and willing to help in any way. Our guests throughly enjoyed the trip to The venue and back . The driver Chris was such good fun and so pleasant to all our guests. I would highly recommend this company .

I have mixed feelings about Rockstar Limo. We ended up booking a fair number of vehicles through them (2 55 passenger motor coaches, 2 smaller wedding party vans and I surprised my husband with a limo for us for the evening ride back). When I first contacted Rockstar, I was pleased with the quick response and professionalism and we booked what was needed quickly. The wedding day came and the drivers seemed nice, we had no complaints that I know of from guests and everyone arrived on time. We were promised that the 3 wedding party vehicles (bride, groom and end of the night limo) would have waters, drink-ware and champagne but only 1 vehicle had that. I asked my driver about it since I was with my bridesmaids and he said he didn’t know anything about that. I purposely booked a surprise end of the night limo for my husband so he and I could sit back and relax, with champagne and celebrate together. The driver that picked us up was confused about who he was picking up, he didn’t even know the wedding party last names. Once I asked him for glasses and champagne, he was also confused and said he didn’t know anything about it. I figured when you are picking up newlyweds from their wedding, you would at least have champagne flutes and a bottle waiting for them. We had to go back and ask our venue if they could give us a bottle and thankfully they didn’t give us a tough time. It did put a damper on the evening as we are running around trying to figure this out. We drank champagne out of solo cups too, since the limo had NO drink-ware. All emails to my coordinator at Rockstar went unanswered. I would really just like to know why something simple as waters, drink-ware and champagne that was promised to me weren’t included.

I can’t say enough great things about Rockstar Limo! Not only was their team very helpful and responsive, they made my wedding day extra special by helping me pull off the ultimate wedding surprise for my husband! I was looking to rent a trolley for our big day and when I discovered they had Gronk’s party bus I knew I had to snag it for my Super-Patriot-Fan of a husband. I wanted to keep it a secret from him until it arrived that day and their team went above and beyond to help me plan accordingly and arrive promptly for the surprise. It was pulled off without a hitch and our driver, Todd, was exceptional at getting us where we needed to be just at the right time. I highly recommend Rockstsr Limo for any couple looking for professional service and efficiency on their wedding day!!

Rockstar limo was amazing! I cannot reccomend them more! Above and beyond with everything. Stephanie was so helpful and was always there to answer any questions (or last minute schedule changes...)!

We went back and forth with a lot of different vendors trying to find solutions that fit in our budget. Rockstar is the only vendor that took the time to understand our needs and explain their options. They gave us recommendations that ultimately led to a great experience. We used a shuttle for not only the wedding party but, our guests staying at a nearby hotel. Our driver Paul was GREAT. He was incredibly friendly, professional, and punctual! He took great care of everyone especially my wife and I. I would recommend Rockstar Limo to anyone, ask for Paul!

We used Rockstar Limo for transportation on our wedding day. We reserved a small 10-14 person van for our wedding party as well as a large 55 person bus to transport guests to and from the hotel before and after the wedding. The services certainly met the need and got everyone where they needed to be, but I can't cite anything "special" about the services other than transportation. When the small van arrived, I could tell they were waiting outside, but it seemed to be from a different limo company. My father went out to check if they were there to pick up our party, as we had gotten the text that he was here and waiting. He said no, that's not the name he had for the pick-up. So I called the number we got in the text, and confirmed it was him. The name on his order was an abbreviation of my full name, so he didn't put two and two together. Nonetheless we got in the van. I had to ask if he could put on some sort of music or something, as you know, he was driving us to the wedding. Just kind of a blah ride. The charter bus transported guests adequately, and I joined the bus on the end of the night ride home. A different and kind driver, but again playing strange 70s music for a bus full of young adults leaving a wedding. Communication with the company was fine, but there certainly were some times of lag where I needed urgent answers to coordinate with the hotel and venue that took days by email. Overall, the company met the need of getting our party and guests to and from on time, but certainly nothing special.

For our wedding we wanted a white trolley, and Rockstar limo made that happen! They were great to work with, responding to emails promptly and were very easy to communicate with. On the day of the wedding they were on time, professional & fun! The ride to and from the venue was very enjoyable! We were able to control the music, and the complimentary champagne was a nice touch! You definitely should look into Rockstar Limo for your next event!

Rockstar was great!

From day one Rockstar Limo was extremely organized. The level of customer service provided by the staff is amazing. They are on top of everything and always have someone available to take calls. The planning process with them was extremely easy. And the day of we had a slight change of plans where we needed the limo 15 minutes earlier and the company was so understanding they got the limo to my house 30 minutes earlier than my original time booked. I was not in the limo but my wedding party said the driver was great.

My husband and I were very pleased with our experience with rockstar limo. From the very beginning i was impressed with how professional and responsive the sales coordinator Stephanie was. She was very helpful through the whole process and got back to me very quickly each time. We had rented a school bus from them and the night of the wedding we had the best driver! He was so nice and friendly! We can not thank rockstar limo enough for the quality service they had provided for us! I highly recommend this company for any special event you have coming up, you will not be disappointed! Jeremy & Nicole Bragg 09.30.17

We initially booked through Kenny's coach who was then acquired by rockstar. Jim and his team reached out immediately to let us know. They were great to work with. All of our trolleys picked up our bridal party and guests on time and were all clean, well run and air conditioned - just as we ordered. Our trolley even let key tar bear on our bus as well as a cooler full of alcohol (some trolley companies do not allow booze). One of our four trollies did get very lost and was late to our church, my uncle on the trolley had to direct him as the driver was not from Boston. Overall it wasn't a problem and am honest mistake. Thanks to Jim and team!

Rockstar Limo was excellent for wedding transportation! I was extremely nervous about traffic in the Boston area (Mass Pike shutdown on the weekend of our wedding?!) and the logistics of transportation in general. Both of the vehicles that we rented (Trolley for wedding party, school bus for guests) showed up early or on time (Manny and Roger driving, respectively) for our reservation. Rockstar also sent both a text and email day-of with information about each vehicle and driver. We got to and from the ceremony without an issue and then were on to the reception! Stephanie in their office was very helpful in planning the reservations and with my many questions via email. I would recommend Rockstar Limo to other weddings in the New England area.

I have mixed feelings about Rockstar Limo. At first contact everything seemed really good and Jim promptly responded to all questions and emails. Two weeks before the wedding however it was a pain to get in touch with anyone. After sending an email that went without response for over a week, I called and left a message. Three people later I finally was able to schedule the times for pick up and drop off for the three vehicles we had reserved. All was good again in my book. Then the day of the wedding, the limo was over 10 minutes late to pick me and my bridesmaids up. The driver never called and when I called to see where he was the operator's response was "too bad, he will be there in a minute, he was cleaning the limo from the last person who was in there." While I do appreciate the cleanliness of the limo, I was less than impressed with the operators response and the driver's lack of an apology for being over 10 minutes late. 10 minutes might not seem like a lot, but it was undue stress on my wedding day. Back to the good, we reserved two 55 person buses and the drivers were on time, professional, and I have no complaints for that part of our experience with Rockstar Limo. We had six departure times from the venue back to the hotel and at one point only one person went, the driver didn't make her wait, he simply took her and returned for the next round.

Used them for our Wedding on June 24th 2017. They showed up on time, and the driver was very nice. Unfortunately, the trolley broke down on the way from my ceremony to the venue. In this instance, I totally understand things like this are not planned, I was however disappointed with the follow up. 1.) the trolley pulled over on the highway, the driver never even spoke to us about what was going on, simply got out of the trolley. This poor communication led us to believe we were screwed. Therefore, our wedding guests pulled over (on the way to the reception) and we piled in several cars so pictures and dinner could all begin on-time as planned. Again, no communication from the driver, even as we piled into cars. 2.) we called the company about reimbursement and we were disappointed to only receive half our money back....the trolley never even made it to our reception venue....They gave us 50% back and 10% for our inconvenience. Overall, would not use them again, simply due to the way the situation was handled. Lack of communication and lack of full reimbursement was disappointing.

We rented a school bus from Rockstar Limo to transport our guests to our after party and hotel after the wedding reception. Our driver Jenny was awesome and handled our rowdy guests with ease. We had a fun drive with loud music and singing!!

We saw Rockstar Limo at the food tasting event at The Villa and figured they must be good since they are a preferred vendor right?? Wrong!!! We initially rented the 6-passenger SUV to transport the bridal party and a luxury sedan for the end of the night. However, we ended up upgrading to a trolley that we INITIALLY rented for an 8-hr time frame (5 pm to 1 am). When the trolley arrived at the hotel to pick us up, our driver mentioned that it would only be doing ONE-TRIP to the venue. This freaked me out, since you would think they would be making UNLIMITED trips for the timeframe we rented. After talking to the office, we were able to sort out the details, and the trolley went back to the hotel for a second pick up. At the end of the night, we anticipated adding an hour to the party, however it ended on time. So the trolley did the first drop off at around 11:40 pm and the second drop off at 12:15 am. Now we are at the point of my frustration, after the wedding day and our honeymoon, I am doing the final tally of our wedding expenses and after much back and forth with Meagan, the sales manager, we were charged for 8.5 hrs due to a 1 am pickup which would extend the contract to 1:30 am, when it didn't even happen! So we paid a total of $1856.25 for using the trolley, which made 4 trips between the hotel and venue, and we did not even utilize the luxury sedan. A bride should not be dealing with all the headache caused by Rockstar Limo during the day of her wedding and the days after! Did we even get an apology from them? Nope! Our experience caused us a Rockstar of stress and frustration!!!!! WORST DECISION WE EVER MADE for our special day!

Stay away ! Our daughter got married 6/24/17 we contracted with RockStar Limo 8/2/16 in advance a 14-20 passenger white escalde as show in there advertisement we confirmed many times before the wedding day, the limo arrived to be called " Not your Average Joe" out of Mass and the quality of the Limo was old, rusty and outdated, so RockStar Limo pretty much ruined a portion of our daughters wedding day, and obviously contracted us out without notification or is false advertising ! So disappointed.

We rented a limo from Rockstar for our wedding transportation in Providence and had a great experience. The driver was on time and was friendly, there were no issues with directions, and the limo was nice!