Romantic Threads

I purchased a Dark Lily costume from Belinda. The craftsmanship is impeccable. This dress is not only a top notch cinema quality costume, but just a stunning gown. It was easy to put on and to wear. I wore the gown all night and wore very well. I highly recommend Belinda for her attention to detail. I will keep this costume for years to come.

Paid for my gown in November 2019, had all the details to her in October 2019. Gave her 3 examples of how I wanted the colors of my dress to be and she still got them wrong. She stated she would be able to get the dress done in June, but that didn't happen, then again she said she would have in done in July, that again didn't happen. She finally sent it the 3rd week of August after delaying it another week, then another few days. Do not order from Belinda/Romantic Threads, it is far more stress than any gown is worth.

I ordered a dress from Belinda at the end of January and asked when she would have it done. Belinda said she would have it done in April, which was perfect for my June 27th wedding. April rolled around and she gave me the excuse that she had been organizing her workshop and she would have it to me in May. The middle of May rolled around and she once again gave me another excuse. I told Belinda that I HAD to have it by the beginning of June. With only a few days left until June 1st I contacted Belinda about my dress and did not hear back from her. My mother got involved and looked up her number, and left her a voicemail threatening to open a case with paypal about my dress if it did not arrive. Lo and behold, Belinda finally contacted me, gave me an extremely personal and unprofessional excuse, then told me my dress would be shipped using the fastest available option. It arrived June 2nd. The dress was beautiful, but I had to scramble to find undergarments, accessories, and make adjustments, and I didn't have enough time to have my seamstress hem the bottom, which got extremely dirty during my outdoor wedding. Furthermore, there was nowhere near enough time to find someone to make me a back up dress. Overall, the dress was definitely not worth the anxiety caused by the seller's poor communication and lack of professionalism. I am understanding of delays and being busy, but my dress was not ordered during a busy wedding season, and all of the excuses she gave me (cleaning out the workshop, planned hospital visits) were not unexpected. As a professional, she should have planned for these delays and given me a realistic deadline. Belinda never once contacted me to let me know that the deadline would not be met, I had to contact HER and leave her multiple messages before getting a response. As a customer, it makes me feel as though she did not value my business at all and could care less about my wedding anxiety. I understand being busy, but someone who cannot work with deadlines should NOT be working in the wedding industry. Update: As of my posting of this review on other sites, Belinda has sent me several extremely rude emails chastising me for what I had to say, and has even threatened to take legal action against me after I spoke out to Better Business Bureau. She refuses to take ANY accountability for her mistake and continues to display absolutely horrid business etiquette by blaming the delays on my large figure and having paid her up before sending in my measurements. She could easily refund me through paypal, and she NEVER mentioned back in January that it would be an issue to make my dress in a plus size. I ordered a dress from another Etsy seller months after and was more than happy to pay the extra cost for her to make it in my size. Bottom line, she promised the product would be delivered within a certain time frame, the product did not arrive within that time frame, and she failed to communicate with me at all when her deadlines were missed. I have never seen worse behavior by a business owner in my life. I wouldn't wish Belinda on my worst enemy. Here is the correspondence I have had with Belinda since January, as well as the facebook post she claims I have "cyberbullied" her with, and her response to this review on another site. http://imgur.com/a/Qp9ZI https://www.facebook.com/LeahFortner/posts/10205771478218642?pnref=story https://www.trustlink.org/Review/Romantic-Threads-214879

I bought my dress from Romantic Threads on Etsy (I think it is the same as the California Store). Their dresses are so gorgeous, I bought a white medieval style dress that was perfect for my wedding. The prices are very reasonable for a custom made dress! I was a little nervous about buying it online, but it turned out perfect. It did take a while to get here, a little close to the wedding date, but I got it on time. Make sure to order your dress far in advance, these are custom made and take time to make! Very nice quality, and it fit me perfectly. I would love to buy more dresses from them if I had anywhere to wear them!