Royal Frenchmen Hotel & Bar

ssages by my daughter went unanswered. On Tuesday before the Friday wedding, we were told the planner was no longer there. Orders were not placed. The key card machine to program hotel room keys did not work. We could not lock our rooms. The air conditioning went out at noon on Friday. The wedding had no AC. Guests had to sleep in 75-80 degree temperatures. We had no clean towels or hotel cleaning services. The wifi was out so the groom had to recreate the wedding song playlist on the hotel computer. The bride was downstairs coordinating the layout when she should have been getting ready. There was very little additional help to set up. There was no private dining moment for the bride and groom, or champagne for arriving guests. Some guests paid for parking which was not available. No security guard as promised. No refunds were given. The owner promised to make things right. To date nothing has been done. One huge mess. As the previous reviewer stated "DO NOT HAVE YOUR WEDDING AT THE ROYAL FRENCHMAN."

ve package, which includes a wedding planner and day-of-coordinator. Majority of our wedding planning we worked with amazing, professional, and experienced planners. However, 2 months before the wedding the owner hired an entirely new staff without giving their clients any notification. The last 2 months of wedding planning were the WORST experience, and I strongly recommend seeking a different venue solely because of the new staff. Despite majority of our wedding already being planned, the new staff still struggled to plan the last little bit of our wedding. The lack of communication was incredibly frustrating and it was very clear that the new staff did not have the same skill level in wedding planning as before. I dealt with rude, disrespectful hotel employees that would not or could not help me and was even hung up on. I voiced my problems in an email to the new manager and never received any response which was pretty on par given the rest of my interactions with the staff. There were several mishaps on the day of the wedding that were all ultimately due to the failure of the day-of-coordinator to fulfill their job duties. I feel that if I'd had the wedding planner and day-of-coordinator I was working with initially, my entire ceremony and reception would have gone off without a single hitch. Part of the reason we loved the Royal Frenchmen and signed a contract with them was because of the initial wedding planner. The new staff made my last 2 months of wedding planning a living hell, and I can say without a doubt that I would have never signed a contract with the venue if I knew they would be the ones responsible for my wedding. The only way I would recommend the Royal Frenchmen is if you didn't opt for the all inclusive and hired your own wedding planner/day-of-coordinator. Though, even then you'd still have to deal with the incompetent, unpleasant hotel staff. The Royal Frenchmen is not what it once was and unfortunately I experienced it firsthand. DO NOT HAVE YOUR WEDDING AT THE ROYAL FRENCHMEN.

est are some of the kindest, hardest working people I have ever met! They made the entire planning process go so smoothly. Every time we met with them they were so chill and easy to talk to but also made sure every little detail was taken care of. They were around for anything we needed all weekend, and I am still getting compliments from our guests on how cool and helpful they all were. I would HIGHLY recommend the Royal Frenchmen as a wedding or event venue. Not only is it beautiful and unique, but you will be so well taken care of on your big day. 11/10!!

fantastic, with so much personality and authenticity that you can't find anywhere else. Joshua helped us create unique cocktails representing our personalities; they were not just cocktails but craftmanship--aesthetically pleasing, tasty, and amazing. To say "our wedding day was perfect" is an understatement; everyone went above and beyond to help us create the wedding we envisioned. We were so happy to get to know them and work with them in every detail, and honestly, we could not ask for anything better.