About this vendor
High end limousine service in NC, SC and GA. Our fleet includes the amazing Rolls Royce Phantom and Bentley Mulsanne. Also included is the Range Rover super stretch, Hummer H2 super stretch, Chrysler 300 stretch, Lincoln stretch and 70 passenger open top London Bus.
Details
Transportation
- Limousine & Sedan
- Shuttle Service
Wedding Activities
- Rehearsals & Parties
- Wedding
Reviews
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3.2
out of 5.09 reviews
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I urge you to read their yelp reviews also, where they have a 2.1 star rating as of February 29, 2024. The owner, David, is unethical and refused to provide a vehicle I agreed to purchase from them on eBay. He listed Escrow.com as an accepted payment form, but when he was instructed to ship the car by Escrow.com after they confirmed the fund were secured he actually claimed not to understand what escrow is despite that being in HIS LISTING as a form of payment. He is either so incompetent that he doesn’t know how escrow works for large purchases or he chose not to fulfill his obligation. Either way, why would anyone do business with this person?
David is incredible to work with, and made our experience so perfect. He arrived on time, and ensured the car looked its best from start to finish. He was very prompt with all communication, and we loved working with him! I highly recommend this company!
First class all the way!
Highly recommend Royal and will use again
The service I received was impeccable. We received an immediate response from David and he answered any and all questions we had. Our wedding went off with out a glitch. The chauffeur was very respectful and it was a pleasure having him drive us on such and important day in our lives. I highly recommend them for your wedding needs.
AVOID this company like the plague. If you do use them, prepare to be scammed. The service is extremely unprofessional. The allegedly professional driver got lost on the way to the wedding venue (after receiving very detailed directions) and showed up 36 minutes late, (after our scheduled departure time) for my wedding. Additionally, if that was not enough, it was not in the correct car, nor did he try to contact me to inform us of this situation on the day prior, or contact me the day after apologizing. They have subsequently avoided my phone calls in an attempt remedy the situation.
Excellent service, all my wedding cars were booked with David and everything was perfect on the day! Great service and amazing cars - truly memorable and we have photos to treasure. My "husband" loved his surprise of the Maserati! Thanks so much. Happy to recommend
Dishonest Bait and Switch
I spoke with David in January 2016 to arrange transportation for our wedding night in June 2016. I was originally interested in a classic car. We wanted great “end of night” pictures of us leaving the venue. David told me that classic cars were unreliable and many did not have air conditioning. He stated that many times, classic cars would break down on the way. He boasted how reliable his cars were and that they would not leave me stranded. He recommended his Bentley or Maserati. My wife and I loved the appearance of the Maserati so we booked it. I gave David a deposit in January 2016 along with the pick up time and location of our wedding. I told David that I did not want to look like I was going to a high school prom in a stretched limo. I wanted something classy that would give us an opportunity for some great pictures. Our location and time never changed from our agreement in January. On June 6th, we paid the invoice in full and confirmed the details. This was after we contacted Royal Limo because they input the wrong contact information in their system. We spoke again with a representative from David’s office on June 14th re-confirming details. Again this was initiated by us. With absolutely no communication prior, a stretched Hummer arrived at our wedding venue. To say we were disappointed and upset would be an understatement. We had been looking forward to a Maserati for over 6 months, told our friends and family and planned photos. It was a prefect wedding day until we walked outside at the end of the night. Our guests were lined up in front of a stretched Hummer and we were not able to get our end of night pictures. It was embarrassing. Not only did David fail to deliver, he failed to call, text or email us. He failed to even provide us a comparable vehicle knowing that we wanted and paid for the Maserati. We were told by a company representative that we would receive a refund and how sorry they were.
It has now been nearly two months since my wedding. No refund. I have called 11 times and emailed 9 times. I am consistently given excuses. I am an active duty Soldier and met my wife while she was also serving in the military. It abhors me that David has a voicemail touting his support for the Armed Services.
I would not recommend this company to anyone. David is a dishonest businessman who ignores people and refuses to correct the situation hoping that by continuing to delay, people will simply give up.
Had a great experience with Royal Wedding Cars. We rented to Maserati for our getaway car. Our driver was there in plenty of time and he was a joy to ride with. The car was AWESOME! Very well kept! Thanks for a great experience David!
We were extremely disappointed with Royal Wedding Cars. We booked the 16-passenger Range Rover that was supposed to be "wonderful." The interior of the car had lots of wear and tear. The covers on the air vents were missing, there were just holes. The fabric on the sides was stained and looked like it had been shredded by a cat in some places. The window tinting was coming off of the window in places. I would not have been satisfied with the condition of the car if I were just renting it from the airport, never mind for our wedding day.
However, the biggest disappointment was that the driver was 30 minutes late to pick us up to take us to the church. The mother of the bride had to call the driver and talk him through directions to the country club because he was lost. Jonathan (the driver) was apologetic but we were still late for our own wedding. Because we were late, we weren't able to take photos at the church before the ceremony and we were rushed to get started. That's not how you want to begin your wedding.
The mother of the bride e-mailed Royal Wedding Cars three weeks ago, expressing her dissatisfaction and has heard nothing back from them. I would absolutely not recommend using Royal Wedding Cars because of their lack of professionalism.
Contact
18330 McKee Rd, Charlotte, SC
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