About this vendor
The Royal Palm Banquet Hall is a highly regarded wedding venue located in Farmingdale, NY, offering its services to couples in the Long Island community and beyond for over five decades. The venue boasts a variety of event spaces that cater to different wedding styles and sizes, allowing couples to create the wedding of their dreams.
The interior of the venue is tastefully adorned with elegant decor and features a neutral color scheme, providing a sophisticated backdrop that can be customized to reflect the couples' unique love stories and personal styles. The Plaza Room, accommodating up to 125 guests, is an excellent choice for wedding ceremonies and cocktail hours. It offers a lovely setting for exchanging vows and celebrating with loved ones, and it also provides access to a bridal suite for the convenience of the couple.
For more intimate gatherings of up to 65 people, the lounge is an ideal space. This traditional lounge features a full-service bar and comfortable seating, making it perfect for banquets and cocktail hours. The highlight of the venue is the magnificent Grand Ballroom, capable of accommodating up to 520 guests. This spacious hall is designed to accommodate seated guests, a dance floor, and live entertainment, ensuring a memorable and enjoyable reception. Additionally, the venue offers a charming courtyard area that can be utilized independently or in conjunction with other event spaces, providing a versatile setting for ceremonies, cocktail hours, and other special moments.
The Royal Palm Banquet Hall offers a range of wedding packages to meet various needs and preferences. Their comprehensive collection includes options for beverages, passed hors d'oeuvres, food stations, and a four-hour reception, among other features. As an added convenience, the venue provides a list of trusted vendors who have previously delivered their services at the location. These include DJs and MCs, photographers, bridal assistants, and more, ensuring a seamless and well-coordinated wedding experience.
Amenities + details
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Reception Area
Wireless Internet
Covered Outdoors Space
On-Site Accommodations
Outdoor Event Space
Ceremony Types
- Commitment Ceremony
- Non-Religious Ceremony
- Religious Ceremony
- Vow Renewal Ceremony
Settings
- Ballroom
Venue Service Offerings
- Bar & Drinks
- Cakes & Desserts
- Food & Catering
- Planning
- Rentals & Equipment
- Service Staff
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Reviews
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3.4
out of 5.025 reviews
Very rude and unprofessional , I attended a wedding there and had the worst experience ever. It was after 10 pm when dinner was served as soon as my food arrived I requested a to ...
go container so I could leave , I’m up at 4 am for work so, I was exhausted.
The waitress who was very polite said sure but when she returned I was advised her supervisor said NO . Upon asking her supervisor why I wasn’t able to obtain the tray
She was rude and nasty and said we don’t do that. I requested a manager but Yessenia because upset because I took a picture of her name tag . Her manager had the audacity to tell me it was NYS law that they weren’t allowed to provide a to go tray. No, it’s illegal to take liquor out but not food .
The supervisor felt compelled to have this conversation with the bride on her day . I found out the following day that she told the bride that I threatened to punch her in the face. Which never happened and she was going to call the police over a to go tray . I’m assuming her real name is Karen because you clearly lied to save yourself.
The bride and groom were supposed to get to go trays for their food
Which never happened.
I never ate my food it was left on the table because I left . The bride and groom should be compensated for the plate they paid for and the food they allowed to go to waste.
The supervisor and manager should both be fired for their actions.
Very poor decisions by the wedding crew ruined my experience even after the misjudgment was revealed to the management the response was amiss and condescending, being the groom and...
asking to speak to the manager and not have my wife burdened in her bliss about the vows and the entrance being missed by the photographer seems like a big deal to me. They actually ignored my request and went straight to my bride with rigmarole about her not picking a vender .The customer service is the worst I ever had.Stay away I’m not the only one that says they are rude and condescending..They refused to admit their mistake and didn’t attempt to make it better.
The Groom ..
staff is rude
We had our reception this weekend! Karen was our main person and we coordinated with her everything. Our event got postponed in March due to COVID-19. Honestly me and my husband ha...
d the best time of our life with our family and friends. It was intimate and beautiful. I had no issue with the staff they were all very friendly and kindly reminding the guests about following the Covid rules which was wearing mask. You didn’t had to wear a mask when seated and eating. They served food to the guests which was amazing as per the current situation happen. We felt that was necessary to do. From Food to decorations everything was perfect. I would definitely recommend this place to any of my friends and family. If you’re looking for stress free event to have in the future or now during Covid-19 they will not disappoint you. Thank you so much Karen for everything you done for us we really appreciate it.
Malala & Mubin
My honest review is to long and detailed for the Knot I’m at -characters
This place is disgraceful had an event there on 12/13/19
Waitstaff rude and not knowledgeable of the food...
they are serving.
Karen is great she’s the only good thing they have going for them! Frank was good also!! I like them!!
Mike the maître d’ was rude when I asked for 2 chairs at a table for 10 he said if they put 10 chairs at each table that would be 135 chairs. I said I paid for 125 people, but there are kids under 5 that I didn’t have to pay for instead of just getting me 2 chairs he asked if he should take the kids chairs from the table next to the one we were at all in from of my guests by the way!! I said forget it and for my own
Another event occupied the foyer for pictures I got 2 pictures in their beautiful foyer when I knocked on the office door the woman looked at me rolled her eyes and spoke to me like I had some nerve to ask politely that they let them know we want to take picture too.
Mike told my DJ no to starting candle ceremony at 1015-1020 he said 11 and my dj said no they need to dance after Mike said why they are dancing now.
No time for dessert bc candle ceremony didn’t start till 11 and Mikes defense was in his Experience candle ceremony only lasts about 15 minutes. Now anybody who’s been to a sweet 16 knows that candle ceremony is at least 45 minutes to an hour his excuse was he was never given the itinerary. my guests were rushed out at the end and coffee and cake cake was served at the buffet during my daughters candle speeches which was rude all because Mike didn’t get the itinerary or listen to my dj or ask me
There is so Much more
Space heaters in bridal sweet but to cold to turn off not only dangerous but why wasn’t it heated correctly?
Fingerprints on glass where place cards go icky stuff underneath
At least 4 chairs broken
Slushies didn’t freeze after first batch
Mike wasn’t attentive to my daughter introduced himself With a plate of food never said what his job was or that if she needed something for her to come get him she through the was the waitstaff
Waitstaff argumentative with guests in multiple instances Between what sauce was being used on pasta to how to cut the steak
Front 3 tables on both sides didn’t get appetizers when I said something they brought out one tray of one appetizer that’s it and about 15 min before dinner
Dividers separating other party barely keep the sound out. Both my guests and guests from the other party were complaining about this.
Bathroom attendant could care less no toilet paper wasn’t friendly did nothing
Management heard out my complaints seemed to understand and then offered me $500 “gift” (per them gift not refund) and $2000 credit to a future event in the next 2 hrs. Why would I go back
I was reasonable and said I understood they had costs but manager Fathema said after their costs this is all she could refund me. I highly doubt they make $500 per party
Oh and before anyone can respond back no I didn’t tip Mike or the waitstaff their behavior was rude and unacceptable.
All my guests said how beautiful my daughter looked how great my center pieces were how great my dj and photographer were but how my venue lacked. People complained to me after about how rude and inattentive the staff was how they didn’t clean up glasses from the table and how they felt like they were kicked out after candles. Just disgraceful! Don’t book here!!!
Redecorated place. Awesome staff. Excellent food and beautiful environment.
The dream place for me and my wife to get married.
I had by brother’s wedding at the Royal palm end of last year. It was a winter wedding. The weather was terrible so all my guests were late. My brother and her bride was so upset. ...
But the staff were soooo kind and pleasant, they made all of feel better. The food was excellent. I really liked that place so much the owner Fathema was awesome. She came up to us personally to make sure everything was proper. All the staff & management too. The decoration done by the in-house decorator, Ruban Events was excellent. Maître d’ mike is excellent he did a good job when the party was going whatever we need he gave it to us he is really helpful & kind tnx to all for their effort & hard work .
I had my wedding here on 12/29/2018 with over 380 guests...and we are all still in awe of how perfect everything was! We cannot thank the staff at The Royal Palm enough for making ...
our Wedding Day so special!!! The food was insanely delicious and everyone is still raving about it!!!! My guests could not get over how much food there was at cocktail hour, the reception, and desserts!! Fathema, the owner, made every dream of ours come true from start to finish. Our guests could not get over how impeccable table service was with two waiters to each table...and how accommodating everyone was! I can't stop thinking about how beautiful the room looked, how clean everything was, and how there wasn't one thing out of place! The staff went above and beyond to make sure our Wedding was the best day of our lives and I can't thank them enough! If you're thinking about having a wedding here....don't even hesitate! You will be shocked, amazed, and wowed! My guests can't stop saying its the BEST WEDDING THEY EVER WENT TOO!!!!
My husband and I went to many different venues before finally finding The Royal Palm. As soon as I walked into the ballroom I knew this would be the place that I would have my wedd...
ing reception (couldn't beat the price either!). I can't put into words how unbelievably happy I was on my wedding day. Everyone at The Palm went above and beyond to make sure my husband and I were happy with everything. The food was phenomenal. We have heard so many great things from my guests about the cocktail hour, entrees and viennese hour. The service was amazing and everyone was so surprised when the waiters and waitresses came around asking people if they wanted more food during dinner. Pictures of this venue are beautiful, but seeing it in person is completely different. I'm so thankful to the stuff for helping to make my wedding day absolutely perfect!
My sister recently got married at the Royal Palm. I have been meaning to write this review for past couple of weeks but have been busy with her moving out of Home so it took me lon...
ger. However, I wanted to take my time to write this review and mention all the details of the event. I am always very critical about service. If I am going outside to eat or hold my event somewhere and paying tons of money for it, my first expectation will be the service. Food taste is always subjective. The same food can taste amazing to someone and disgusting to someone else. I read mixed reviews about the place so I was very skeptical when I went to the place for the first two weeks before the event. We were even more worried when we heard the ownership has changed from the people we have booked the place with.
We said down with a girl to do our finals, Karen! She was the most transparent, clear, and sweet person to work with. She walked us through every single details. She helped us out with the floor plan, itinerary for the day, and a lot of the set up details like placement card and party favors.
On the day of the event, the room was set up we had of time perfectly and beautifully. Our maître d’ was available all the time. The bridal attendant had the most amount of patients possible even when my sister had a meltdown.
There was more than enough food and it tasted delicious. We were extremely happy with the plaza wedding package. The DJ and MC kept the party going until the last minute. We have already received some highlight pictures of the day. I would recommend The Royal Palm to anyone and everyone I know for any kind of parties. They have a big room that can accommodate more than 400 people. They can also hold a small party of 35 people in they’re smaller room.
First and foremost, I DO NOT recommend Royal Palm. I have never felt the need to write an online review before, let alone a negative one. However, I feel obliged to write one this...
time because no one should spend 20k on a venue/catering and have it be a debacle the way ours turned out to be. My wife and I had our wedding reception at Royal Palm Banquet Hall on the evening of August 25th, 2018. Although the overall venue was spacious and clean, the way the appetizers/dinner were served and managed was an utter disaster. The appetizers were served at 7pm but was quickly shut down by 8pm; many people were sternly turned away for appetizers even though plenty of it were left. The dinner was served in a buffet style but the staff failed to refill the trays. My guests were waiting on the buffet queue for well over an hour for the food and at some point started leaving the line because they thought they ran out of food. The staff, especially Taheya and Shubro, were inattentive, oblivious and nonchalant about the chaos and did little to address it. Needless to say, my family and I were angry and embarrassed by the whole ordeal and DO NOT recommend this place.
HORRIBLE HORRIBLE HORRIBLE experience...I would not even give the one star that I have. My brother-in-law wedding was there and the staff is RUDE, ILL-MANNERED the worst I have eve...
r met. They don't know how to respect elders and talk to the customers. They served cold food and when asked to heat it up they started arguing.
I would suggest not to go there as they will be super sweet to you when you go to book the hall but they show their true colors once your function starts.
The management SUCKS, we had to walk out of the function in the middle as they were just WORST MANAGEMENT I HAVE EVER COME ACROSS. I am in event management myself and my experience with them was the worst.
My friend had her wedding at Royal Palm last week and the place is really beautiful. I was one of the bridesmaids and everything about my experience at Royal Palm was great! The ...
food is very good. We had a blast and the event went very smooth. The staff were very professional and were always there to attend all your needs. My friend made a right decision is choosing the best place. I am planning to get married in end of 2018 and Royal Palm is definitely is one of my top choices. Keep up the good work.
Heartless owners went out of there way to provide the worst service ever. Dont get scammed.
They don't even deserve one start be aware they are frauds liars cheats all in the book they sell you the world but give you nothing please be aware before doing business with Soni...
a she's a pathological liar and so is her brother the Benz and Lexus they drive is all from fraud money the ripped off customers for
I had a very bad experience here. I recommend finding another catering hall.
Avoid this facility: the operators cannot be trusted.
We arranged to have a party for approximately 150 people at the Royal Palm. We were shown a cocktail room (between myself and...
my wife, they showed us this room three times and told us that it was used for cocktail hours). We negotiated a price and were told that the contract would be sent to us the next day. However, when we got the contract, it was over a $1,000 more than we had agreed to. We were told that this was a "prime time" fee because we wanted a Saturday night. It's bad enough that they charge this at all, but even worse that it was added after we had an agreement.
Still, we liked the date we had and did not want to haggle. So, we bit the bullet and agreed to sign the contract. Before doing so, though, we asked one of the owners, Sonia, two things: First, if she herself would be overseeing our party. We were told that not only would she be there, but that her cousin Tamin would work the party, as would her brother. We also asked that, if possible, we could be the only party there that night, and even offered them cash for this privilege. While Sonia explained that she could not guarantee that we would be the only party, she stated that it was unlikely that another party would be booked, since we were booking an event that was to take place in about a month.
Well, a few days after we signed the contract, my wife went in to go over the invitations. Sonia told her that there was in fact another party that night - but here's the kicker: the party for that night was not something someone had come in and booked, but a party that her husband had decided to give for a friend. Not only that, but Sonia, Tamin, and Sonia's brother would all be guests at that party, despite telling us that they would work our party.
It gets worse: Sonia then told my wife that our "cocktail hour" wouldn't be done in the cocktail room that we were shown, but would be done in the main ballroom - so, basically, it wasn't a cocktail hour at all but just an extra hour of the party. No one would reasonably define that as a cocktail hour, yet because they decided they didn't like the deal they made with us (apparently) they went about screwing us over.
I went by with my wife to try to work things out. We were even willing to pay extra to get the cocktail room that we had already been promised. But Sonia and Tamin couldn't find it in themselves to be reasonable: they told us that if we wanted the separate cocktail room (which we had already made a deal for), we would have to pay $3,000 extra.
They tried to explain this away by saying that the contract didn't specify that the cocktail hour would be done in the cocktail room (as ludicrous as this seems). Again, they had shown us a cocktail room three times and told us that that is where they did cocktail hours. Yet, somehow, we were supposed to magically figure out that our cocktail hour wouldn't be done in the cocktail room.
Also: Sonia's husband, the owner, seems to be a volatile man: he ranted and cursed at me on the phone and repeated, "Do you know who I am???" I'm not sure what that meant, but he doesn't sound particularly stable.
Please, do yourself a favor and find another place.
My husband & I happily renewed our vows of 25 years @ Royal Palm Banquet Hall in July 2015. It was truly a BEAUTIFUL night for us to remember. The venue was awesome, beautiful dec...
or & complete accommodations throughout our event. The food was delicious & plentiful. Many of our guests complimented on the great tasting food. We'd like to sincerely THANK all the staff who did a phenomenal job with all of their help on our special night. A special THANK YOU goes to AMANDA who helped to make everything perfect. AMANDA really knows her job as a Banquet Manager & does it well!!!! From planning, food tasting, rehearsals, decorations/set up, until the actual wedding day, AMANDA was pleasant, willing to help at any giving second & present with a BEAUTIFUL SMILE. Also THANK YOU to the owner's wife & her staff as well as AMANDA on the autobiography video that was done reflecting our 25 year Marriage interviewing ourselves & family. We would highly recommend Royal Palm Banquet Hall to anyone who is planning a special event. Our 25th renewal was definitely an EPIC night for us to remember. If we could, we'd REDO that day over again & no spare 1 red cent!!!!! Totally happy, very pleased & NO COMPLAINTS.
Thank you Royal Palm. We give you 5 ⭐⭐⭐⭐⭐s. Sincerely, Mr. & Mrs. Morgan.
The Venue was great and food was amazing. I celebrated my son's first birthday here and we had an amazing time here. My friends and family really enjoyed the reception and they wer...
e over whelmed by the service they received. I really would like to thank Sana (contact) for helping with me everything and making this event memorable for my family. I would love to have future events here.
My experience at Royal Palm Banquet Hall began in January when I first went to take a look around. We were looking for a hall that could accommodate 300-400 people. Sana was our gu...
ide. During our visit she walked us around the hall, showed us what a potential set up could be, informed us of menu option, and gave us an estimate. We left with a good feeling.
I checked five other halls before this one, so far we had been rushed around or been treated as though we were being done a favor by touring their hall. That was NOT the case at Royal Palm. We decided to book.
Over the next few months I tortured Sana - I called, e-mailed, and texted every single time I had a question...she was so patient. She reassured me constantly that everything was taken care of and answered every question without hesitation - no call or text went unanswered, no hoops to jump through. She was unable to be there on the night of my event but promised to have everything ready before she left for the day. She did not disappoint.
The night of the wedding I arrived to a hall that was already set up and perfect. I had no adjustments to make - she really had taken care of it all. My Maitre' D, Mike, was filled in and on the ball. He constantly checked with me to make sure things were in place, he had food brought to the bridal suites, and reminded me of the little things that I was forgetting to do. At the end of the night he brought out tables and set up the favors for me so that I wouldn't have to pass them out myself.
Everything about my experience at Royal Palm was great. The hall was beautiful and the staff is nothing short of amazing. I'm so glad I chose it as the venue for my wedding. I would definitely recommend them. Ask for Sana!! She's the absolutely best!!
I used them for my wedding, I must say the staff, the service, and the food was all great! They were even very patient with us when we started the wedding late! everyone is so kind...
and professional, and the venue was very beautiful!!
I recently had my wedding here and I loved it! Everything from start to finish was just perfect. My matrie'd , Sana made sure everything in the venue was ready on time and set up e...
xactly to my liking, whether it was the linens, time planning, floor arrangements etc. She also helped me with all my personal bridal needs, I was a complete bridezilla and she was extremely supportive. The food, the venue, staff were all amazing. The food was amazingly delicious, all my guests were complimenting it and the viennese tables had everything I could have ever imagine. I couldn't have found a more better place to have my wedding.
I had my wedding their in September and everything was just fabulous from start to finish. Starting with our event planner, Amanda, was wonderful. She made me feel like I had not...
hing to worry about, as being a bride could be quite stressful. She coordinated all our vendors, our linens, floor plans, timing and everything went right according to plan. The matrie'd, bridal attendant and staff for our event were wonderful as well. If you are looking for an amazing venue with all inclusive budget pricing this is the place to go. I also heard a rumor of a remodel coming in the near future so I'm sure great things are to come! Thank you Stuart Thomas!!
Contact
2143 Boundry Avenue, Farmingdale, NY
Royal Palm Banquet Hall