Royale Transportation "A Tradition of Excellence"
Albany, Saratoga, Lake George and entire Capital District
Service area
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
Royale Transportation has a variety of vehicles suitable for that special day in your life. When hiring a transportation company you want to make sure you go with a reputable company that puts emphasis not only on service but reliability and safety. With our long history in the limousine business and unsurpassed experience, Royale Transportation will exceed your expectations. Our immense fleet makes it possible for us to provide a wide array of vehicles suitable for your specific needs. Whether its a vintage vehicle for classic pictures, trolley or party bus service for larger wedding groups or shuttle vehicles for guests transportation, let us show you why we are called the wedding specialists in the Capital Region.
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Destination Weddings
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Transportation
Classic & Exotic Cars
Limousine & Sedan
Shuttle Service
Trolley
Wedding Activities
Rehearsals & Parties
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Reviews
4.6
out of 5.052 reviews
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Royale Transportation received glowing reviews as a wedding transportation provider, with praise for their timely and clean services. Multiple couples appreciated the smooth rides to their wedding venues, accommodating drivers, and even added touches like champagne and Bluetooth speakers. The staff was described as professional, friendly, and helpful throughout the booking process and on the day of the events. Royale Transportation's flexibility, professionalism, and attention to detail make them a highly recommended choice for wedding transportation needs in the Capital Region.Review photos
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Vincent C
5.0
7/17/2024
We rented two Executive Lounge Busses: one 20-passenger bus to take the wedding party to the church, and from the church to the reception, and one 25-passenger bus to transport guests from the hotel to the reception and back to the hotel at the end of the night. They had no problem accommodating the groomsmen and bridal party who were getting ready in two different locations. Everyone was dropped off at the church exactly on time! The ride was smooth, and the bus was nice and chilled for our humid June day! Champagne was provided for our trip and we even hooked up a phone to their bluetooth speaker.
They were very easy to deal with and were adamant about making sure everything was on schedule. They even agreed to drop us off at the after party despite that not being on the initial itinerary.
If you’re in need of transportation and you’re in the Capital Region, definitely give them a call!
Danni T
5.0
10/15/2023
Adam. Cara gel o was absolutely amazing. We couldn’t have asked for anyone better. He even helped me, the bride, listen for my cue
To walk down the aisle. Thank you for helping may the day memorable
Any questions?
Erin S
5.0
5/31/2023
My husband and I rented three buses and a single car for our wedding to transport around 90 people to and from our hotel and reception location. Wonderful service. Timely and clean. Would hire them again!
Chelsea C
5.0
4/16/2023
We had the 20 passenger party bus from Royale drive us to our wedding ceremony, then around Saratoga for photos, then back to our reception venue. The party bus had the perfect amount of room for our bridal party and sufficient cooler space for all of our needs! They even included champagne for us on the bus! The bus was on time and the driver was great. The bus was super clean. We were able to enjoy our own music by connecting to the bluetooth speakers on the bus which created a fun atmosphere. The process to book was super easy and the staff was organized and professional. I would highly recommend them if you are looking for reliable transportation for your wedding day!
Stephanie L
5.0
1/20/2023
Royale was very easy to work with throughout the process, and they were very flexible in making adjustments and adding additional stops. The vehicle was clean, well-maintained, and made for a fun trip for the bridal party!
Katelyn C
5.0
1/11/2023
Royale was easy to work with and professional. Everything ran very smoothly, and our guests had no complaints! We recommend Royale for all your wedding day transportation needs!
Jennifer O
5.0
11/06/2022
I rented a white trolly for my wedding, which required 2 separate pick-up and 2 drop off locations. The team followed up a few days before to make sure everything was in order, which gave me an extra piece of mind.
Our trolley driver was awesome – on time to the first location and early to the second. He was flexible with the few additional stops we had to make after the church ceremony before we got to the Hall of Springs so we could get pictures of the bridal party and parents with the foliage.
An extremely well run and professional service, thank you!
Marc-Andre M
5.0
10/23/2022
Great vendor for transportation. Very professional and Brian was an excellent and very accommodating driver. Highly recommended.
Emma G
5.0
10/16/2022
We hired Royale to do transportation for our wedding and they were fantastic.
We had them do a party bus for the Wedding Party and a shuttle from the hotel to the venue for the guests.
Both drivers were timely and professional. The party bus driver drove us to multiple locations to take photos. He was extremely friendly and helped us out when we couldn't figure out how to get the music working.
The shuttle bus driver waited at the ceremony site to drive guests from the ceremony site to the reception. It was not a far walk, but our elderly guests were extremely appreciative. He also gave his number out to some of the elderly guests and told them they could call if they needed help to get on the shuttle or if they wanted to leave before the scheduled time.
If you are looking for the absolute best people to transport you for your special occasions, look no further because Royale is it!
response 10/16/2022
Hi Emma,
Thank you so much for the positive feedback. Do you happen to remember your driv...
ers names or reservation numbers so I can recognize the chauffeurs for a great job?
Casey O
5.0
8/16/2022
We rented a Trolley for our wedding through Royal Transportation and were extremely happy. I was able to give them specific times to get our guests from the hotel to the venue and did not have to worry leading up to the wedding. The trolley also did multiple trips after the wedding even though I had only asked for 1 trip on the way back. The driver was professional, trolley was clean and the staff was easy to book with.
Catherine C
5.0
7/29/2022
We are so happy that we hired Royale Transportation for our wedding day! They were responsive and helped us plan out the routes for the day. We used the 33 passenger shuttle, the 24 passenger party bus, and an SUV to get the bridal party and guests to our wedding ceremony, reception, and to and from the hotel. Our drivers Donald, George, and Carl were friendly and professional. We highly recommend Royale Transportation.
Rachel G
5.0
6/26/2022
We used Royale transportation for our wedding this past weekend in downtown Albany and our driver James was FANTASTIC. We had multiple trips with just groomsmen, bridesmaids, family, everyone at once, back and forth between the hotel, the venue, the plaza for photos, etc., and we NEVER ever once had to wait for him.
He was always on time, courteous and helpful getting bride and bridal party in and out each time, escorting us back and forth with umbrellas when it was raining. Cannot say enough about his professionalism (and willingness to let us still have a blast driving around 🤗). Highly recommend!! Thank you for making our wedding day a success.
Julie C
5.0
5/27/2022
5 stars! We got married in Poughkeepsie and Razz drove us and our loved ones from our hotel to the venue and then back again at the end of the night. He was so patient and had great energy and just made everything so easy for us. He showed up a little early at the end of the wedding which was so helpful since we only booked him for one hour and had to do a few trips back and forth to the hotel. Highly recommend!
Samantha W
5.0
3/09/2022
Was referred to this company by a close friend and we were not disappointed. We booked one of their shuttle buses for our guests and the 24 passenger party bus for our wedding party. Our guest were super happy with their driver Don and our driver Kristin couldn't have been better - she had stocked the bus with cold champagne helped with the music and made sure my dress wasn't on the ground when I got off the bus. Little things you don't realize will help make the day. The booking process was super easy, Gabe helped ease my over thinking mind. The transportation went from being one of the scariest parts to one of the most enjoyable. Highly, highly recommend.
Teresa Q
1.0
3/06/2022
Was very disappointed. We got a call the week of the wedding that the 30 person bus we had ordered was out of service. They then explained how they could give us a 25 person party bus. When it came that day, it looked like a shuttle bus not a party bus or what I had imaged at all. It was way too small for what we wanted even after cutting people out of the bus. The office had bad communication with each other because we had to pay extra for the shuttle bus to come back at the end of the night meanwhile the office told us it was included originally. Overall, they did give us a discount with the 25 person party bus but it definitely killed my mood that day seeing the bus.
Eileen R
5.0
11/08/2021
Gabe & Royale Transportation we’re amazing! Not only did Gabe put up with many iterations of planning but he recommended the most efficient way to get our guests to & from our venue. He coordinated 3 different cars for different purposes throughout our daughters wedding day & all went off without issues. All the drivers were pleasant & accommodating. I would highly recommend Royale Transportation for any & all transportation needs!
Patty E
5.0
10/26/2021
They were professional and easy to work with. Our guests were safe coming to and going home from our venue… and in a unique trolley! So fun! Thank you for being part of a perfect day!
Alexis B
5.0
10/24/2021
If you need ANY transportation for your wedding, book it through Royale Transportation!! We booked a trolley to transport guests to and from the venue and hotel on the day of our wedding. Our trolley driver, Kristin, was AMAZING. She even remembered to grab my veil for the venue when myself and all of my bridal party forgot. The service at Royale is wonderful and I could not have asked for a better experience!
Yvonne R
5.0
10/10/2021
We hired Royale to provide transportation from three Lake George hotels to our daughter’s wedding venue, the Promise Gardens, about 20 minutes away. Royale was easy to book, organized, very professional. Drivers were prompt and very courteous. Overall a wonderful experience after having our initial transportation company fall through.
Gloria H
5.0
8/26/2021
Royale Transportation made my wedding day complete!! We booked a trolley to transport our guests from multiple LG hotels to our wedding at the Erlowest, then back to their hotels after, and also to and from the village for the afterparty. Gabe, the owner, was professional, kind, and very easy to work with. It was peak season when we got married, so sometimes the emails weren't immediate in response, but I always heard back from him in a timely matter.
Our driver Karl was fantastic. He was punctual and flexible to our needs. I was so worried about the timeline of guests arriving to the ceremony from so many different hotels, but Karl did a great job. If we got married again, we'd still Karl and Royale Transport!
Mindy H
5.0
6/22/2021
Royale Transportation was very easy to work with, from booking, payments, and willingness to drive wherever we wished for photo opportunities. The driver, Ryan, was punctual and able to adjust the route to avoid the high traffic and construction areas. He clearly knew the area well enough to handle the detour accordingly. We had a smooth ride, didn't have to worry about a thing, our whole bridal party had a great time on the party bus!! We recommend Royale Transportation for any travel needs!
Kiersten T
5.0
4/07/2020
We rented the trolley for our wedding in September 2019 and it was perfect! Our driver was amazing. He was so nice and he even helped carry my dress because the church had poured new concrete sidewalks the day before. The entire process with Royale Transportation was fantastic from the beginning. They were all nice and answered all my questions. I would definitely recommend you book them!
Sue X
5.0
11/24/2019
Royale Transportation provided a limo and shuttle bus for our wedding, and we couldn't have been happier with the service. Everything went smoothly on the day of, and coordinating with them beforehand was a breeze. Customer serivce was great, they even upgraded our shuttle bus to a party bus for free when the original bus had mechanical troubles the week of our wedding. Highly recommended!
Miranda F
5.0
10/27/2019
Royale has a great selection of limos and antique cars for weddings. My husband was able to go out and see everything in person before booking the limo we used for our wedding. The driver was courteous, the ride was smooth and the limo was beautiful and clean inside and out. The champagne bottle and glasses inside were a definite plus!
Noelle R
5.0
10/05/2019
Larry was absolutely amazing! He danced, he sang, he was a complete gentleman. He offered us cold waters and was always on time! We loved our wedding trolley experience!
Lauren L
5.0
9/25/2019
Wow, what an amazing company! They were so professional and accommodating. Timely, and our driver was so much fun. We had them for our wedding on 9/21/19 and couldn’t recommend them more!
Victoria F
2.0
6/09/2019
Our limo driver (Richard) was very crabby all day. The company did not let him know that we had extended the time we had booked them for, nor that we would need to be brought to another location for photos. He was rude when trying to explain to him what needed to be done & when giving him directions.
Tricia E
5.0
6/05/2019
We used Royale for our wedding transportation because of other great experiences we have had in the past with them!! The company and their staff was both professional and extremely helpful in coordinating and organizing the timeline for our wedding. Our driver was pleasant and treated us like ‘royalty’. Thank you so much Royale for helping make our wedding day seamless and perfect we look forward to using them again!!!
Russell R
4.0
5/22/2019
Royale Transportation treated us very well and provided the wedding party with a great time while being transported to the wedding. They are very reasonably priced and have many different kinds of cars and buses. Even though they were unable to provide my daughter with the car that we originally contracted for, they provided a better vehicle at no additional cost!
Amelia R
3.0
5/08/2019
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Lynley J
4.0
1/21/2019
We had a lovely white trolley for our wedding day that made several trips between the ceremony and reception locations for our bridal party & parents. Our driver was fantastic; extremely professional, attentive, and just an overall kind individual. Everything ran on schedule and turned out great on our wedding day. The contact we had with the company leading up to the wedding day was great until about 2 weeks out. We were told that we would be assigned a driver and provided with contact info by a certain date, and that date came and went with no information. My husband followed up several times and each time he spoke with someone different who gave a different timeline. Ultimately we were assigned a driver the day before the wedding. This is likely normal protocol but unfortunately false expectations were set and so we were worried about this unnecessarily. I would definitely recommend Royale Limousine however suggest clarifying when to expect your vehicle and driver assignment as your wedding day approaches.
Julianne F
5.0
10/28/2018
We had the white trolley for transport on our wedding day and had the best experience! Don was our driver and he went above and beyond for us! He was on time, had every kind of beverage imaginable and even had a mirror for me to check my makeup before I hopped off to go into the church! Not to mention a literal red carpet for me to step onto upon exiting the trolley. After our ceremony he was so helpful, carrying some of the heavier decor from the church that we were also using at the reception. We had a great experience and will recommend royal limousine to all of our friends for their upcoming weddings! Special thank you to Don to all of his help!
Sheena K
5.0
9/22/2018
Easy to work with, on time, very polite and accommodating. We really enjoyed the wedding trolley with Royale Limousine!
Julie B
5.0
7/19/2018
These folks were great! Arrived on time and took care of the wedding party for first look, and then came back to shuttle guests to and from the hotel to the venue. Ran over (time scheduled) and continued without question. Very professional and friendly, from start to finish. Highly recommend.
Danielle C
1.0
2/23/2018
*** Do not book this transportation company unless you'd like to gamble with your wedding transportation actually showing up.
Under this rating system I would say 1 star for "stay away" is very appropriate for this transportation company. I booked their red trolley for my June 2018 wedding in VT as my venue had used them before. Initially, I was very pleased, the trolley was exactly what I wanted and the price seemed fair so we paid the deposit and signed the contract. Approximately 4 months before my wedding my fiance received a call from this company canceling our wedding transportation reservation. They told him they 'changed their insurance' and were canceling our contract and asked how we would like our deposit refunded. After multiple calls to this company promising a manager would call me back I heard from no one. I am frankly appalled at this type of customer service. I understand there are many positive reviews on this company but honestly I would look else where before booking. Unless, you want to the next canceled reservation, scrambling at the last minute before your wedding to find another transportation company. I understand wedding have become an industry but this is a terrible spot to put a bride in with so much else to worry about.
response 04/05/2018
Daniele, I want to apologize again for this unfortunate situation. I did also want to clar...
ify for future brides what exactly happened and caused us to cancel your reservation. Unfortunately, NY state has recently enacted some very strict DOT regulations that began being implemented as of 12/31/2017. These laws have effected our ability to travel outside of NY State and thus caused us to cancel 2 reservations that we had outside of New York. You booked your transportation with us on January 8th of 2018. We found out from our insurance company that we could no longer meet the requirements set forth by the US DOT in February (when our insurance policy is set to be renewed). We called and advised your fiancé on 02/08/18 exactly one month to the date that you booked. This is something that we have never had to do for a wedding, but unfortunately was out of our control. When you called back a few weeks later we did receive your message but the only number on file for your reservation was for your fiancé who booked the reservation. We did return the call on that phone number. After you called again and spoke to our manager we once again explained the situation and tried to look for a trolley locally for you but had no luck. There simply is no other trolley company anywhere near our area. While I completely understand your frustration, this was the only choice we had other than risk stranding your party on the day of service. We very rarely traveled outside of NY state in our DOT vehicles in the past and did not foresee the changes impacting us the way it did. We are a family owned and operated business and we take tremendous pride in our service. As you can see from all our positive reviews over the years this is not something we are accustomed to.
Melissa R
5.0
12/29/2017
Easy to work with. Lots of selections. Affordable. We used a trolley for our Lake George wedding and they decorated it with flowers, gave us some champagne, and was just an overall great decision. Thank you!!!
Rebecca M
5.0
10/29/2017
Wedding
September 16, 2017
My husband and I had rented a 24 passenger party bus for our wedding. Our driver was above and beyond amazing. He was constantly making sure everyone was comfortable and had a drink of water or champagne if they desired. He had a bottle of champagne set up in front of the vehicle for my husband and I after the ceremony. Our bridal party offered many compliments about the service. Seriously, beyond words. The hospitality was 100 %- I could not have asked for better service. He was on time and got us to our destinations safely. Thank you!
Kate C
5.0
10/16/2017
My husband and I booked an 11 passenger shuttle bus for our wedding. Our driver's name was Rich and he was awesome! He was extremely polite, professional, and had a great sense of humor but most importantly, he was on time and stayed on schedule.
I would recommend this company to anyone in search for transportation services for their event.
Rebecca H
5.0
9/13/2017
For our wedding party, we rented a trolley to bring them from the hotel to the ceremony, and then over to the reception. They were very professional on the phone, easy to get a hold of, and were so accommodating on that day! The driver was awesome- our wedding party had a blast! Definitely recommend.
Andrea S
5.0
12/28/2016
Working with Advantage was amazing! We rented a 30 person party bus. It came equipped with water and champagne! Our driver was amazing! He was energetic and accommodating! After shuttling us for pictures he then did some shuttle runs to bring our guests to the venue. Our bus was clean and new looking. All around a great experience!
Deanna D
5.0
10/25/2016
We booked an Escalade for our wedding party to be transported. The driver showed up on time and made all of the trips we asked. We also booked the antique Rolls Royce for our send-off and it was a hit with everyone. Both drivers offered us champagne and were very professional.
Alison K
5.0
10/20/2016
We used Advantage to take 10 people from the venue to the after party. The driver was efficient and pleasant and drove us home safely. This is a very reliable company!
Meghan W
5.0
6/16/2016
Our limo driver arrived early and was awesome. He was super nice and helpful the entire time. I was very impressed and happy that I went with Advantage Transportation.
Amanda D
1.0
6/15/2016
Wasn't able to give NO STARS! As someone who is in the customer service business I would be doing an injustice if I didn’t express and share the horrible experience I have had by using this vendor! (and I will say I’ve never written a bad review as I understand how destructive this can be to a company) I booked this vendor as my transportation service for my wedding- the most important day of my life. The direction was simple, bring my guests from their hotel to the venue and then at the end of the night bring them back to the hotel and return to the venue for the entire wedding party to bring them back to a separate location. First two pick up’s completed and then who knows what happened, I still have never been given the same answer from anyone in management. My entire bridal party was left stranded at the wedding venue, standing out in the dark parking lot, cold and forgotten about. I was MORTIFIED! I had rented a Bed & Breakfast for the bridal party to be brought to for the “after party” – which included a bonfire, drinks and catered food service. Needless to say, after 2 ½ hours waiting for transportation (as I was told “they will be there in 10 minutes” every time I called to check on their services or else I would have made other arrangements) my DJ himself returned to get us. Well by the time we ended up back to our location, the food was cold, the guests were tired and annoyed and my evening was over. I will give credit for them refunding me my money (that was without question since they didn’t follow through with their services) however it’s beyond that. The money invested in the after party was a complete waste (everyone just wanted to go to bed) and a bride’s night was ruined! Please, if you are ever thinking of using this vendor for transportation for any important event- think twice. I would NEVER wish this experience on anyone!!!
Christine B
5.0
11/20/2015
We used ATG for limousine services to and from our wedding. Additionally we hired ATG to provide a shuttle service to our guests staying at the nearby hotel, so that they could be safely transported to the reception from the hotel, and back to the hotel later that night. ATG also provided a car service for my husband and I to get to the airport following our wedding, and then picked us up at the airport when we returned from our honeymoon. All services were extremely smooth, and the chauffeurs were very helpful, professional, and made the experience enjoyable. I would absolutely use ATG in the future.
Erica E
5.0
11/07/2015
My husband had booked the cars for the wedding. We were to take a Rols-Royce from the church to the reception and have a newer jaguar limo pick us up at the end of the reception to drive us home. The Rols had a mechanical failure so they had to switch us to the Bentley, which made them a little late in picking us up. They apologized profusely and we got to the reception and had the 2nd limo as planned. Because of the mishap, they told my husband to call and they would negotiate a refund for the trouble. Seeing as how a mechanical failure can't be helped, we thought this was reasonable. Not only did they give us a $200 refund, but they gave us a free 3 hour limo ride to be used within one year! Talk about service!
Todd S
5.0
10/07/2015
The advantage transportation group was so easy to work with and offered excellent customer service leading up to the day and amazing service the day of our wedding. The week of the wedding, they called to go over the plan and took down information to ensure that everything was set up to the very last detail. My husband and I chose a Limo Bus to transport both our bridal party and our guests to and from the wedding venue. The driver arrived early, was very friendly, and very organized. The Limo was clean and beautiful inside. I did not have to worry about a thing on my wedding day. I knew that the Advantage Transportation Group had everything under control! I would highly recommend them for ANY event!
- Todd & Nicole
Lauren Michelle R
5.0
11/07/2014
We used their limo services to and from our ceremony location. To get all the bridal party to the chapel we rented the Escalade and then used that to take the groomsmen and bridesmaid back to the reception. Then we rented the 1937 Rolls Royce for myself and my husband to return in. It was FANTASTIC!!!
We were all so happy to have a champagne toast on our way to the nuptials and our driver, Rudy was genuinely nice. He was great at calming my nerves and was at the door to help all the ladies out of the limo and escort them to the chapel with an umbrella (had a quick shower).
Following the wedding, the Rolls Royce was waiting outside and had a champagne toast set up to meet us as we left the chapel!
Both drivers were so accommodating and even helped with our photography! They helped me manage my huge dress and train, kept me dry and warm with a big fuzzy blanket, and kept my champagne flute topped up! They really went above and beyond their job description and we are so so grateful to them for adding to our incredible wedding celebration!!!
Lani N
5.0
10/13/2014
My groom only asked for a couple of things during the wedding planning process, and when he asked for trolleys for our wedding day, we used Advantage Transportation to rent them. The team at Advantage Transportation were very professional on the phone and in person when we came to inspect the trolleys before renting them. The week of the wedding there was an issue with one of the trolleys not being available the day of the wedding, and not only was the staff prompt in informing us, they provider with a better alternative for my bridesmaids and myself to get to our wedding venue.
I would highly recommend Advantage Transportation if you are looking for wedding transportation for your bridal party. The escalade limo and trolley were very clean, and the staff and drivers were very friendly.
Nicole M
5.0
10/28/2013
For our wedding we had a 16 passenger Ford Excursion for the wedding party and then a Tuxedo 1950 Rolls Royce for me and my husband/my father. The drivers for both vehicles were very nice and personable. They were great with helping me out of the Rolls Royce with my big puffy dress. Helped me to get out of the car gracefully. They were actually the ones to calm me down the most as the fluffed my train before i headed down the aisle with my dad. Who knew!! They were great. Worth every penny.
Michelle K
4.0
5/30/2012
Limo driver was great, even after having the wrong car to start he made sure the correct one was their at the end, had a great time, they even gave me my own bottle of wine as I'm not a champagne drinker.
Joanna
5.0
7/26/2011
We used this company for our shuttle service to the after party and to the hotel from our wedding reception. We used a 14 passenger van and it worked out just fine. They were prompt, professional and above all, their rates were great!
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137 Lark Street, Albany, NY
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