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Details
Rentals & Equipment
- Chairs
- Folding Chairs
- Dance Floor
- Dinnerware
- Draping
- Equipment
Reviews
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4.2
out of 5.05 reviews
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I strongly advise against using this establishment. They claimed that I did not return one of their tablecloths and charged us for it. I know that I returned every single tablecloth they sent, but they still insisted that I was missing one.
1. I received all the tablecloths I ordered.
2. Two of the tablecloths were lighter in color. They looked like they were just older and faded black.
3. I am not a complainer and it was not worth the effort to call about that. There were two like that and we put them in the back. Also note, many of the tablecloths were stained. Again, moved them around to make them work. While this is another reason I would NEVER use or recommend your business again, that is not the issue here.
4. All tablecloths I received were returned. I am 100% sure of that. I was at the venue when they were piled up to return. I stacked them up and oversaw placing them in the bags. I also clean the venue after the events and nothing was left behind. Again, absolutely sure I returned what was given to me.
5.RSVP told me there was a green tablecloth in my return bags. I DO NOT OWN OR HAVE A GREEN TABLECLOTH. NO OTHER TABLECLOTHS WERE EVER AT THE VENUE.
6. If it is not RSVPs and I know it is not mine, how is it in my bag? BTW—our colors were black and white….not green.
7. Obviously, that is what RSVP sent me or RSVP has mixed something up.
8. RSVPs system is flawed if a green cloth is in my bag and RSVP says that it is not what they sent me.
9. This become a he said she said situation.
10. Thus the reason not to use their services, because they are charging me for something because THEY say I did not return it when I KNOW that I did.
11. This is just ridiculous! I regret ever walking into this place!
12. If anyone does not take my review seriously, I suggest you count EVERY SINGLE ITEM to the pickup person. Videotape the whole encounter. Have them sign a document stating they put it in their truck! Although, I don’t think she’d understand and believe you anyway.
13. This is infuriating, because without a doubt, all items were returned.
I used RSVP for tablecloths, cocktail tables, and an arch for my wedding! Communication and prices were both great! They were also very accommodating when I had to make some changes to my order. I highly recommend using them!
All of the staff at RSVP were lovely to work with and were happy to make last-minute changes to our rental order for our wedding. We only needed linens and votives from them, but I know they provide so much more, as well.
PERFECT! We rented a gold plated cake stand for our wedding cake. It was just perfect. It was ready on time and it was simple to return. Great customer service. Thank you so much for everything!
RSVP was the best rental choice. They were thorough and friendly and helped us figure out everything we needed. They were also more affordable than Action Rental.
Contact
426 Towne Oaks Dr, Waco, TX | We work with every venue in Central Texas, and within a 1-ho
RSVP Event Equipment Rental
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