Rumbling Bald on Lake Lure

ks, took our decorations upon arrival and did all the work for us. We had a delicious dinner at Legends the evening before the wedding, the bridal and groom suites were perfect for our preparations and lunch prior to the wedding, and the pier was just beautiful to get married on and our wedding dinner/reception at Gardens was perfect overlooking the grounds. The weekend could not have been any nicer from the very friendly staff, the beautiful decorations, the delicious food at every meal and all the amenities at the resort for our guests and us to use following the wedding festivities. I could go on and on, but overall, 10 stars and highly recommend this establishment for your event needs. They will accommodate whatever your visions are.

ntained grounds, every detail made our day feel magical. What really made the experience unforgettable was working with Jess and Patrick. They were both absolutely amazing — so organized, responsive, and genuinely kind. Jess made the planning process smooth and stress-free, always ready with helpful suggestions and quick answers to our many questions. Patrick was incredibly accommodating and made sure everything ran seamlessly on the day of the wedding. Their teamwork and professionalism gave us complete peace of mind. Our guests were in awe of the scenery, and we’re still getting compliments on how beautiful everything was. If you’re looking for a breathtaking location with a top-notch team behind it, we can’t recommend Rumbling Bald Resort enough!

Rumbling Bald every single summer and we are so excited to go back and relive our wedding every year. Would definitely choose this place again and again

vinced this was going to be our wedding destination so booked a stay and tour here. Upon arriving at the unit, the WiFi did not work so we dropped our belongings and went to the on site restaurant to eat and have service and WiFi. When we returned to go to bed we realized the unit was absolutely disgusting. There were crumbs all over the chairs and tables in the kitchen, the counter had dirt all over it, and the bed had a shoe print on the pillow case. We had to leave and drive through the night to get back home because the office was closed. We called the after hours security who did not offer us any alternatives. We were disappointed and frustrated but still rooting for this venue that we thought would be our dream wedding venue. A week later the director, Taylor, let me know that she didn't think it was too disgusting to not sleep in and insinuated I was either lying or being over dramatic. She therefore told me she would not refund our money back and she said we should have just stayed in a different unit. No matter how many times i explained that that was not an option provided to me that night, she would dismiss me and insinuate somehow I did something wrong by refusing to sleep in that unit. As a property manager I am disgusted in both the unit and the response from their management. I would not recommend staying here to anyone.

as excited when I had a couple that I knew would be perfect for it! The couple wanted a weekend-long event where all of the family could stay together and do activities. Rumbling Bald was perfect for this! I truly enjoyed working with the staff, and Jessica was seriously amazing the whole time. It felt like I had worked at this venue and with these people forever! I really hope to get to do many more weddings here!

was pushed an hour back. Of course it was, we didn’t have power (and neither did they in the kitchen). Also, our flowers were an hour late not to anyone’s fault but our vendor, let alone my mother almost broke her ankle. Absolutely no desire to understand that very common hold-ups happen! We also had a WDC sharing status updates with someone on their team, so a clear lack of communication would create issues like these. -Linens were dirty and not ironed. Her response: you should have asked someone to assist you with that. Well, if Jessica has read my initial email she would have understood that assistance was lacking when asked for… also, spending 15K on a wedding and the customer has to ask for something as simple as clean linens? She noted that in the invoice items such as linens not being ironed by RB, and that if we read our contract/invoice we wouldn’t be having this conversation. Another feedback yet again for the venue – and I apologized for missing that fine print – put this stuff in the contract AND/OR discuss it aloud when we have our final invoice meeting. It’s not right to leave that stuff out while she’s entering it into her computer itemizing it, and then sends along an invoice, which is essentially a receipt. Not in RB’s eyes, so please do read the fine print here because details like this are certainly not in the contract or I would have read it and had a plan in action. -From above, but she assumed we didn’t have wedding day of coordination, so used that against us when we actually did. A really good one. -The power being out. I don’t ding them for a random, uncontrollable occurrence like that happening, but she couldn’t emphasize more that they did all they could when in fact they were underprepared. Bathrooms and the parking lot were completely dark – she knew we had handicapped guests, which made it hazardous for them. She clocked in the specific time the generator went out at the very end of the wedding, but fails to mention the last 30 mins the music / lights flicking / going out, no planned exit with our bubble machines we spent money on and a photographer to be there until the end, AND THE OVERALL SAFETY OF OUR GUESTS leaving the premises (trying to locate their belongings and navigate in total darkness).

e a few sentences back essentially saying 1) we were lucky to have a wedding at all (because of the town power outage, that still I question the honesty of being our AirBnB and various others around the lake had power… paired with the oldness of the venue itself) and 2) she talked with employees who didn’t have that take at all and that she’s sorry we felt we had that experience… like they would even confess that. Even if we were being dishonest, which she said in another email afterwards that we were (the fucking audacity) – the customer should ALWAYS be met with compassion and not painted out to be a liar, especially when multiple guests and vendors told us this. Basic customer service 101, but I guess we won’t be getting married again, so they don’t care. My husband took this to social media because it was so obviously met with apathy – much much shorter than this lol, but summarizing that we thoughtfully provided feedback and how it was completely shrugged off. That’s when she responded to my follow-up email in the most condescending, dismissive, defensive way – clear verbiage meant to belittle us and ensure her commission. She refused any sort of productive call to reach any understanding / conclusion, acting as is she was still in the midst of collecting evidence / replying to us when she clearly already relayed her feelings. This is what social is for, Jessica – you fuck up, clients give you direct feedback to remedy it, you diminished it, and then decide to act out when we share our experience online? I wouldn’t be doing this right now if the reply was a simple – “I hear you, we are so sorry, we will work to do better. Thanks for taking the time to submit feedback!”. Simple accountability and acknowledgment are all any mature person wants.

ss everything and even if I should share the emotional turmoil we went through. Ultimately, I felt like I had a responsibility to share with you our very poor experience – to hopefully save your hard-earned money, give it to a more ethical venue and generally just avoid the disrespect / disregard you may encounter. I’d share direct quotes, but the email exchanges between Jessica Wessinger and myself were so dismissive, defensive and disgusting that I had to delete them from my inbox… every time I’d see the chain it was like a trauma response. Not exaggerating – she should honestly be fired, or at least extremely reprimanded at the things no business would allow an employee to say. I’ll start off by saying she was easy / helpful / kind to work with up until our wedding day, minus the occasional missed email and calls we had to follow back up with… absolutely NO big deal – she’s seemingly the only one there for this, so completely understand the minor delays. However, come our wedding day, a massive shift in her attitude and behavior couldn’t have us feeling more betrayed and swingled… as if we’re just a price tag. She insisted she was there the entire day to answer any questions, but she was not – if anything, the only time I really saw her was with the couple getting married the next day for their rehearsal… in which were occupying 2/3 of the spaces we were trying to decorate. Not her fault and that is policy, but a general piece of feedback I gave the venue via her. When my Man of Honor arrived, and he knew of her, he asked her where -our names, the bride and groom- were and she replied, “Who?”. That’s really disheartening. My now husband went to ask her a quick question at her office, which he was told he could – and stumbled on her making out with another employee. Absolutely not professional, but that was the entire aftermath of the experience in one word. Linens were dirty, power was out so the entire wedding was ran on a generator that died around the ending of the wedding, employees when asked simple questions replied… “IDK, I’m just here for the summer” and didn’t even try to source basic assistance for us. Employees were also making negative comments on our wedding day IN FRONT OF GUESTS / VENDORS… all for Jessica to reply, “I’m sorry your guests/vendors heard that”. Are you serious? They shouldn’t have said anything in the first place.

ssful baygo off without a hitch.

rson to work with through the whole process and the staff with rumbling bald are all such amazing people. The food is really good too. Overall one of the best decisions we made - couldn’t be more happy we had our wedding here

perfect combination of what we were looking for. Our guests could not stop talking about how incredible the food and the views were. Our only goal was for everyone to have fun and the venue absolutely helped us exceed that goal. From my perspective, there is not another venue in the Carolinas that could provide the ambiance and experience that rumbling bald does (especially for the extremely reasonable price point). Jess Wessinger, the sales manager, could not have been more kind or accommodating.

bar services were attentive and hard working. What was disappointing was the venue coordinator Paula. Communication was highly lacking the entire planning experience. I had to be the one initiating all the planning, from scheduling food tasting to getting the final quote and payment submitted the week before the wedding. I was expected to have the entire bill paid for 2 weeks prior, however I was not given a final balance in an adequate amount of time. Had I not taken initiative, I’m not sure the staff would have figured things out. Paula ended up going out on personal leave 3 weeks before our wedding. This is understandable, however her replacement was not properly trained. This made for a very stressful and difficult last few weeks prior to our wedding as the replacement didn’t have the experience or the knowledge to help us out. Regarding the rest of the staff at the resort, we did not feel well accommodated. We were unable to book spa and nail appointments for the bridal party, and we had to argue with the pro shop to get a tee time for the groomsmen. When we stated we were getting married there; the responses were “we already have other parties booked. There’s nothing we can do”. The front desk staff was also rude when we had questions about guest check in. It’s a shame the employees provided such a poor experience for us, because we really did love our wedding venue, and would have given it a higher rating.

nt, and most people turned it into a mini vacation. The golf courses are also very pristine. The main sales rep that you deal with at the resort is Paula. She was not the most accommodating person to work with, but everything got pulled together. The first time we went to take a tour of the venue, we drove a couple of hours to get there, and she blew us off because she scheduled a tasting at the same time. Luckily, her other staff members were knowledgeable and friendly, such as Adam and Lisa. It was the other staff that really sold us on the place. We would later find out that Paula’s lack of communication was a common theme between us and with her coworkers. I think a lot of the issue was that she was working from home, while the rest of the staff were in the office. She takes awhile to respond to emails, and when she does there is always an excuse to why it took so long. Most of the time we had to take the lead, and make sure what needed to get done, got done. She misplaced some of the emails, sent a wrong menu three times, and did not coordinate with the salon for the timing of hair and makeup. The day of the wedding, the bridal suite was not unlocked at the contractual time, and it had trash all in it from the night before. The salon staff were even pissed and took pictures because it was not taken care of. We got fed up with her, so we started dealing with the Banquet Manager Brianna, who is amazing. She should probably be running the show because she is on top of her game, and understands she is in the hospitality business. Paula told us that they did not carry a specific beer anymore, and that she would be unable to accommodate us, but Brianna made it happen. Also, the week before the wedding Paula said that the resort would no longer be able to provide transportation after the wedding, which was in discussion since the year prior. Brianna personally tried to resolve this issue, even though this technically is not part of her job description. I am not trying to deter anyone from having their wedding here, because it is a lovely venue. I am just giving a super honest review of our experience. Our wedding turned out phenomenal. The decorations were amazing, and the food that the resort made, all the guests are still raving about. The one recommendation that I have here is to make sure you have at least a day of coordinator. The initial pitch by Paula, sounded like one of their staff could step in and help, but that was not the case. If you need a good coordinator, please use Seize the Day with Grace. She will be the best money you ever spent.

end we had some hiccups that only the planner could solve. (our rehearsal dinner was rained out and the resort did not have a backup for us until the day before) Overall, my wedding day was everything I ever wanted and more - already planning on coming back for our 1 year anniversary!

o all my questions. The food was extraordinary! Brianna who was in charge of the wedding the day of brought champagne to the bridal suite while we were getting ready and made sure there was a plate of food at the head table once we were done taking our pictures. My only complaint which I’ve also heard from several of my guests was that the bartender had an attitude and even refused to provide water to one of my guests at one point. We paid for the alcohol package and advised staff that our crowd was heavy drinkers, at one point the bartender stated she ran out of alcohol and would no longer be serving drinks shortly after dinner. Eventually more alcohol was brought to the terrace but the attitude didn’t leave.

45 mins to get unlocked and they let another couple your the venue while we were setting up and take picture of my decorations which to me was pretty unprofessional. But other than that the food was amazing and staff were good.

n planning, communicating, and being there to say congratulations the day-of. The quality of the venue and included details were beyond what I could've asked for. The food was amazing and tailored to my guests. The accomadations were endless between the resort and AirBNB and there were so many extra resort activities my guests loved! I cannot recommend this place enough. From the view, the people I got to work with, the places to stay, and the price, everything was perfect.

ng. The event coordinator is so sweet & she really does care, but several times we had to wait on a response to our questions. A few weeks before the wedding, the bridge & creek at our ceremony location flooded & washed away. When we asked questions about alternate plans or places to take our bridal photos, we were given very vague responses. While the flooding is nobody’s fault, we feel that the communication afterwards could have been a little better. Everyone at the resort was very friendly, we just felt like our wedding was pushed aside because it was smaller & we weren’t paying as much as the other weddings taking place that weekend. I would recommend the resort for someone wanting a larger wedding, but if you’re wanting a smaller wedding (ours was 25 people), I would suggest looking elsewhere.

be such a blessing because I would not have looked graceful walking down those steps! We ended up having our ceremony and reception in the terrace and it was beautiful! Our guests could not stop talking about the view, the service, and of course the amazing food! We were able to have a taco bar, a biscuit bar, chef carved beef, salad bar, and a pasta bar! Everyone raved about the food and also the appetizers! The staff at the resort was so accommodating and friendly! All of them knew our names/faces by day 2 of us being there! We were also featured on the marquette sign when you first drive into the check-in area. The whole weekend was very special! We could not have asked for a better place to stay!

s and mountains. The natural beauty is hard to match at another venue. • Beautiful Lake Lure offers water sports and pontoon sight-seeing. • Wonderful side-trip opportunities for guests – Chimney Rock, Asheville and more. • Two “national class” golf courses in outstanding condition with affordable green fees. • The chef who prepared our rehearsal and reception dinners delivered meals everyone raved about… a challenge with small groups and usually unheard of when serving 200 people. • RB provided us a list of wedding planners. We chose Mary Bell who was among the best people we’ve ever worked with. We believe any bride AND venue will benefit from Mary’ planning / implementation expertise. Our daughter's wedding was held during Rumbling Bald's transition to a new staff and building upgrades, especially their house, condominium and golf villa rentals. The management team will implement their improvement plan, which could produce a 5 - star rating by the end of 2017.

ng and the terrace venue for the reception was very nice. Thank you to Matt for the awesome Apple pie punch signature cocktail. It was a hit! The food was delicious especially the crab-stuffed flounder. We really enjoyed the beach pavilion as the rehearsal dinner venue - great place to have a casual dinner. The BBQ and fixings were delicious. The salon staff was very professional and courteous and did a wonderful job. We highly recommend Rumbling Bald Resort as a wedding venue and caterer. Thank you to all the staff for making the wedding weekend a success.

an we could have ever imagined. We weren't sure what to expect as this was a destination wedding and all the planning was going to have to be done from an hour or so away, but, Kathy and her team made it so incredibly easy and fun for us! Kathy was also someone you could count on to hear back from within a few hours, even on her days off! Also, even when last minute decisions had to be made (because of rain) there was never a problem and everything was handled with perfection. I have never been so happy to write a review for such an awesome team. It is very rare that you find people as hard working and who genuinely care about your wedding (almost as much as you do). I want to take a moment to thank them all for everything they have done for us, we will never forget our wedding and it was all because Kathy, Doug and Matt were just that great! Thank you again from the bottom of our hearts for making our wedding the best day of our lives, we will be back again to visit soon!

ing at such a perfect place!

hat we had. The lawn, beach and venue was all extremely well maintained which made our wedding photographs stunning. The only issue we had was where we directed our guests to book rooms to be within the 'block' reserved. We found it much easier to contact reservations that the very busy employee that my husband and I had started dealing with at the beginning. The only issue, was that we had that individual's contact information on our stationary already.

d early on Friday. We all enjoyed the lake/beach area, the golfing and certainly socializing at our rehearsal dinner. The setup for the wedding at the Lakeview Terrace was on schedule, and I was able to bring all my decorations and decorate for the wedding reception and the Gazebo just the way we wanted it. Kathy DiNatali, Matthew Davis and Staff were wonderful to work with, both the venue and the food were excellent. Our wedding day was a magical day and an experience we will remember forever! Rebecca and George, Chattanooga TN

each. It was PERFECT!! They were very accommodating! Kathy made sure everything went off without a hitch, the staff worked hard to make sure everything was great too!! We couldn't have imagined anywhere else for our family to come in and enjoy a destination wedding!!

talk to, answered all questions in a timely manner and was on top of everything! Matt Davis was in charge on the day of the wedding and we could not compliment him enough. He is organized, on point and made the day run seamlessly. He did an amazing job! We were impressed by the service staff and clean up/set up crew. They did a perfect job as well. Legends is a great way to start and end the night. We can't say enough about this wonderful resort!

re. The beautiful lakeside gazebo is set perfectly between 2 mountains, just down the hill from the reception area. Our wedding was absolutely stunning and came together perfectly. Highly recommend this venue.

f us like we were family. It was very much appreciated. The food (Legends, rehearsal dinner, reception, Lake View restaurant) was fabulous, the pool and volleyball were great, the boating and paddle boarding were fun and the golf was awesome.

elp me with planning my destination wedding! It was a perfect evening, executed the exact way we had discussed. Maria the banquet captain was so helpful during the entire evening. We rented houses on the resort as well the week of our wedding. The houses were amazing & a perfect spot for our rehearsal dinner. I would suggest Rumbling Bald Resort to anyone for a wedding or vacation. You can not bet a great staff and the beautiful scenery of the mountains and lake. My husband & I can not wait to return!!

uld have possibly had. From the start with my initial contact with Kathy DiNatali, I knew that I was in good hands. A note on how the resort handles weddings. Kathy DiNatali is your main resource in setting up all of your event details while the banquet managers, Kathy Goode and Maria Ordaz execute your event. Most of my communications were through email in which everyone was prompt in their replies. Kathy D, Kathy G and Maria were the best and I cannot say enough good things about them. I seriously did not have to worry about anything once my husband and I, our families and guests arrived for the weekend. After completing all of the wedding planning, I just wanted to sit back and enjoy the wedding weekend which is what I did! We also had our rehearsal lunch at the resort the day before and were super pleased with that as well. At both events, the food was so delicious. Everyone kept on commenting on how good the food was. All employees made us feel special and welcomed! Kristi Maher is the guest services manager and she went above and beyond to help me and our guests with their lodging. I also had my hair and makeup done by the Spa at Rumbling Bald (along with the mothers and a few of my attendants). Jennifer Appling of the Spa was so very helpful and accommodating to all of our needs. Tina and Jessica did the hair and Jennifer did the make-up. We were all pleased with their work! We used the resort for all of its services during our wedding and everything was so wonderful. I hope that I have covered all of the wonderful employees that helped us during this time of planning and I look forward to returning to the resort for vacation. I joked to my husband that we need to get someone else to get married there so we can be guests at a Rumbling Bald wedding!!

amazing woman who helped us with everything on the day of the wedding, she made sure that everything was in order and that we were relaxed and happy the whole day. Overall, we love this place and will absolutely go back to vacation as well!

ous. We wouldn't have changed anything about our wedding and all of our guests seemed to enjoy themselves.

utiful backdrop for wedding pictures. The service was excellent from start to finish, and our family and friends were highly impressed on our wedding day. If we had to do it all over again I would not change a thing about our venue. Rumbling Bald made our dream wedding a reality!

ceremony, reception, and lodging all in the same location, which worked out great for us because the majority of our guests were traveling in so they could make a little vacation out of it. The staff is very well organized and because of this made the planning easier for me. We are very pleased with how everything turned out!

rs paid great attention to every detail making sure we were pleased and, yes, truly "spoiled". Would highly recommend the Wellness Center for any spa services needed!

NJ and NC. The accomodation were execellent. The personnel for golf, accomodations and the wedding was very helpful and professional. The food for the receptions and the servers were awesome. I could not of asked for a better day and I believe that is all because of Rumbling Bald Resort location, food & service. Rumbling Bald Resort made this day a very special day that we will always remember and thrilled that we chose this vendor. I HIGHLY recommend RBR.

ue were unbeatable. We loved our ceremony at the gazebo & our reception on the terrace. I would definitely recommend RBR for a beautiful, scenic wedding that you won't forget!

We did our ceremony at the gazebo and the reception under the terrace. The views were perfect. Kathy was a lot of help to my step dad going back and forth with emails and I believe his name was Ronnie (handled the catering) he was full of personality and such a help. We ordered the chicken francaise and stuffed pork but I gotta say that everything we tried at the testing was awesome. Yes they were a bit pricey, but the food and whole experience was definitely worth it. We had a lot of traveling guests so this was a great location to spend the weekend. One thing to keep in mind is the condos are individually owned so some of them were a bit outdated but if you pay attention while booking your room they make it clear what kind of condo you are getting. Overall, the experience was perfect because it was like a little vacation with all of my favorite people. Give yourself a lot of time to plan because my guess is it will be a destination wedding and there is a lot to factor in. Awesome experience overall!

me and my guests feel like we were obsolete. They overbooked the venue for the weekend of my wedding, and I found out the day of my rehearsal dinner that surprise! We couldn't use the space to rehearse because they had booked another wedding for it. And yes, we had already booked our rehearsal dinner through Rumbling Bald so they were well aware we would be needing it. I had to ask twice for them to change the sign out front to indicate that it was OUR wedding our guests were showing up to, not the one from the night before. It had drizzled in between them setting up our guest chairs and the beginning of the ceremony and not one person came to wipe the chairs off or check on why all of our guests were standing around the alter instead of sitting. Don't you think that would indicate something isn't right? After we cut the cake, my mom and step mom had to take it upon themselves to cut and distribute it to the party guests since no one at the resort bothered to check on us. Andddd they tried making a makeshift box for our top tier with two to-go boxes and toothpicks. I never even personally met the woman who booked our wedding for us. It was all done through email and when I showed up in person she made NO attempt to meet me even after I had gone to the front desk with all of my questions. My advice: you can do better than this place. The view is amazing but the service and hospitality is flat out terrible.

eption at the resort with reduced winter rates!!! The ONLY thing I was disappointed about was that they didn't give me a heads up about the lake being drained for construction on the docks:( It was the towns fault and Kathy tried to fix it but i still would of liked a heads up since I mainly picked this venue because of the awesome view of the lake and mountains from the gazebo which is now a view of mud and mountains. I changed the ceremony from the gazebo to the terrace which was higher up so you couldn't see as much mud. Besides that all was PERFECT!!! I would deffinately suggest the resort especially during the Summer/Fall it is absolutely the prettiest view you could find and the people are great. Winter rates are AWESOME!!!