I asked for dyed blue dendrobium orchids and hoped he could do them well, since he said he had done them before--but couldn't provide any photos (as a designer, I couldn't imagine not getting a photo of big project for reference)--and had 30 ye...ars experience.
* Some of the flowers in my bouquet were dying, which ruined highly-anticipated close-up photos. The flowers were not of the quality I expected.
* My bouquet was way too large for me (I'm only 5' 2" and disabled). I had asked it be scaled down to a good size for me. He gave me the diameter, but I couldn't picture it, so perhaps that's my fault. My bouquet was also well over double the price of my bridesmaids' bouquets, despite only being a couple inches bigger and the same flowers. Just a bridal up charge as far as I can tell.
* All the bouquets lacked in orchids on the bottom of the bouquet, which looked odd. The inner flowers were hydrangeas to be cheap fillers, but there shouldn't have been only hydrangeas showing at the bottom with absolutely no orchids. I wanted to stick to a budget, but I'm always willing to spend more if needed to get what I want. Unfortunately, I did not get what I wanted either way.
* He convinced me to do magenta flowers on my cake, instead of the blue dendrobiums, despite being in a different room from the magenta centerpieces. I didn't like the outcome and wished I stuck to the blue dendrobiums. They were also not put on in the way they were in the photo I showed him. I wanted them bunched up in groups, which they were not.
* My centerpieces were not what I had shown him I wanted. The flowers were supposed to be wired around the the perimeter in bubble bowls, but he just dumped them in water. They looked okay, but they weren't what I wanted.
* I liked the idea of the rented LED bases for the centerpieces, but they were so much larger than the bubble bowls, I don't think they actually looked very good. The lighting they gave on the flowers, however, looked nice.
* The boutonnieres looked fine, and the only complaint I had about the entry room floral piece is the extra bunched up wire at the top. The top 5th of the cylinder had no flowers whatsoever, just wire. The rest of it looked fine, but this part did not.
* When there was a discrepancy between what he said I owed and what I said I owed (after doing the math), he shooed us out because it was 5 minutes until his next client. I ended up having to spend more money on another check, envelope, and stamp, as the amount he gave me was not accurate (it contained an extra boutonniere he didn't mention when we went over each item) because he couldn't spend 30 seconds more showing me what he had listed while I was in there. If this was the only issue, I wouldn't have cared, but it was an extra annoyance.
* Other than the check issue and the flowers not being what I wanted, he was pleasant to work with and helped me figure out what we could do from the ideas/photos I had in my budget (of course those turned out to be not what I wanted).
Had I not shown exact photos of everything I wanted, I could understand a miscommunication, but when I showed exact photos in person and emailed them to ensure he had them for reference, I expected to get what I wanted. The flowers were truly my biggest disappointment on the wedding day. I wish I had gone with the inexperienced florist who had a much larger minimum purchase but had beautiful photos of the flowers I wanted on her website.