Sacramento Catering Collective

I have a very mixed review in their efforts to cater our wedding. We originally booked them in 2019 for an affordable price as I believe we were one of their first few clients. They were very very flexible with us having to reschedule our date due to COVID, for that I am grateful. Additionally, as I am a vegan and my husband eats meat it was really hard to find a caterer who does both well but their food is well above the average standard for wedding catering. However, despite their great food quality, the administration and execution side of their business is severely lacking. 1. On the wedding day, they did not bring their mobile kitchen as we had agreed upon. They therefore had no where to cook the food and had to go back to Sacramento to cook it. This was very chaotic because again they didn’t communicate well and at one point all of them left and our DOC thought they had quit. This was all kind of laid on my husband and my father and my dad even got to the point where he was about to drive to find a restaurant to cater one hour before it started. Thankfully they came back and said they figured it out but wow was that stressful. 2. Because they did not bring their mobile kitchen, they did not have that area to prep and therefore decided to take over the sole indoor space in the venue which was supposed to be a lounge space for older guests to be in AC during the cocktail hour. This meant you had to literally walk around them prepping food on tables to go to the bathroom. It both didn’t make sense logistically and was not what we had agreed to. 3. It became evident throughout the wedding that despite the 4 servers we were promised just a few days before, we got about 2 (3 including Elizabeth since it seems she counts herself as a server although she was not serving a majority of the dinner). This caused the dinner to take two hours instead of the 1 hour we had agreed to. People got really restless, even started throwing paper airplanes and wandering around because it was so long between courses. 4. The servers were not briefed on the colors of the place cards corresponding to the meal choice so they just started wandering around with food in their hands asking everyone which they wanted. 5. Since they had server issues they did not pour water or wine during dinner. Our DOC eventually started just doing it herself. 6. While they were passing out a group shot to the whole wedding, Elizabeth had a tray of maybe 50 shots when the tray slipped and she poured about 50 shots of brandy on me, my dress, and a rented couch. Mistakes happen, but my main point of concern was that she didn’t really say sorry or anything and pretty much acted like it never happened, even later in the night when she said goodbye which isn’t the way to go about it if you pour a tray of liquor on the bride. 7. Lastly, they didn’t cut and serve our wedding cake. I don’t know if it’s because we paid 2019 rate which are half the rates now, or if it was because it was so hot, but it seemed they deprioritized us throughout the process, cut corners, and didn’t want to be there on the day of. Overall, I wouldn’t hire them again to do my wedding knowing this. I hope others take this review as a point of caution and that Elizabeth takes this as a recommendation to get another staff member to take on the management of the company before the administrative side takes down what could have been a great business. Either way, I wish them all the success in the world.