I was recommended to use this vendor for my wedding florals, but was very disappointed with the communication and the execution of my wedding flowers. I was very specific about wha...t I wanted my flowers to look like on my head table at my reception. I even sent photos to show exactly what I wanted. I wanted a "full" "lavish" runner of flowers down the entire length of both head tables. I was quoted and paid for a "full" runner, meaning lots of flowers to fill in all the empty spaces with little to no gaps... meaning lots of money. Instead, I had two head tables with gaps between every vase probably 4-5 inches wide. It was not full, it was not AT ALL what I had asked for or what was discussed in BOTH meetings I held with the owner of the company. It did not resemble the photos I sent, either. I was upset as this was the single most expensive item on my flower invoice by a large amount of money, and it was incredibly poorly executed. Upon emailing this vendor about my concerns and still thanking her for all the hard work she and her team put in for my wedding, I was told that I created a "completely different look for my wedding" when in my final meeting almost 2 weeks before the wedding, I only asked for two different flowers to be added. She told me I made it "impossible to create the look you wanted." Never did she tell me that in my last meeting. If I would have known that adding two other flowers would have caused it to be "impossible" to create the look I wanted (which I find to be quite untrue because my issue was about the FULLNESS of the runner, not the flower choices on my wedding day), then I would have NEVER made those choices. How am I supposed to know that... I am not a wedding florist and the I was never told I was asking for something that would completely change the look of my wedding flowers. She did not communicate to me that this change was going to ruin the runner vision. She did not address it after the meeting we held to me or my wedding planner, either. Instead, I showed up to my wedding reception and NOTICED it on my wedding day. It was incredibly unfortunate that I had to try and not be upset about this on the day of my wedding when I had communicated very clearly with Tisa, and had not received that in return. If I am asking for something "impossible", I should have be told that. I don't see ANY excuse around that when I was paying almost $7,000 for flowers. It's poor customer service and lacks accountability for the work that she does. Minimally, there should have been an apology in her response for my disappointment after all the vendors I looked through and decided to trust and choose her. And, not to mention, spend insane amounts of money on her work. I don't appreciate the lack of empathy or accountability with my wedding florals. I have a coworker that used her for her wedding a few years ago and she had a pretty unfortunate experience with Sage Fine Flowers, as well. I would not recommend this vendor.