I was an out of town bride. I drove 4 hours for my hair and makeup trial. On the day of the wedding we were planning on coming to the salon for hair and my makeup. During the hair ...trial I said that I wanted a simple blowout and that my hair does not hold a curl. Immediately the curling iron came out. When it was done I hated it and then was asked if I was coming to the salon on the day of or not. I said I was and was told that they'll wash my hair the day of and do a blowout. As I moved to makeup the hair stylist then told me that she would wash my hair and do a blowout after my makeup was done and I said okay. My makeup was great, Bridgette did such an amazing job and I absolutely loved it. She listened to what I had to say and made really good suggestions when I wasn't sure on what I was looking for. After my makeup trial was done the hair stylist came back out to wash my hair and said that she was just going to rinse it and get it wet and then blow it out because if she washed it she would probably end up washing off my make up too. When I tell you that wetting hair with a bunch of product and not properly washing it created a matted mess, I am not kidding. Then proceeded to do a blowout. My head hurt so bad from her brushing through the snarls that were caused by wetting the products in my hair. I had no faith in my actual appointment after I left, but tried to remain hopeful. Day of the wedding comes around and I get taken back to get my hair washed and she didn't wash the back of my head. I have never received a blowout so quickly before. I was expecting my hair to not hold well after that. When I got back to the venue I had to straighten my own hair with my flat iron because it was already starting to curl. We also had to curl my Matron of Honor's hair as well because her curls were falling out. She was married earlier this year and her curls for her wedding lasted all day and night and her hair was six inches LONGER for her wedding, so it seems that this is more of a stylist/product issue. My niece had braids into a low bun. The stylist had pulled some of the pieces to make it flatter/wider, but pulled them out awkwardly that they were just sticking out. We had to fix this when we arrived to the venue. My mom also had to curl her hair when we arrived to the venue as well. My hair had some teasing done to it and it was teased in the back and not covered with hair. It just looked like an awkward bump that she forgot to go back and fix. We had to fix this at the venue too. Overall, very overpriced and rushed for what we received. The stylist had even made the comment that "football is life" and we felt that we were rushed so that she could get home in time for Sunday football. I honestly wish I had done my own hair. I will reiterate though that Bridgette, who did my makeup and NOT my hair, was absolutely amazing. She did such a great job and I loved my makeup so much!