Salty’s on Alki, Inc

We recently had our wedding at Salty's, and while the view was stunning and the food was decent, our experience with the management team was truly horrific. We feel compelled to warn anyone considering hosting a life-changing event here to think twice. So many things went wrong throughout the process, and we are incredibly grateful for our wedding coordinator who helped salvage the day. Here are just a few examples of the issues we faced: During the planning phase, communication with Salty's was primarily through email and phone calls since we were not local. Over the course of about 12 months, we were repeatedly assured by the catering manager that we would have a designated changing area for the bride. However, just 2-3 weeks before our wedding, the catering manager was suddenly let go, and Brie, the catering director, became our new contact. Brie provided limited communication and failed to go through all the details with us. On the rehearsal day, which was the day before our wedding, she informed us that there was no room available for the bride to change in. It was incredibly frustrating when she casually suggested that we change outside the restaurant in the open space, as if it were a joke. As a last-minute solution, we had to create a makeshift changing area by sectioning off a part of our wedding space with black cloths. However, it's important to note that there was no door, leaving the bride and groom vulnerable to anyone accidentally walking in. On the day of the wedding, not only did we, as the hosts, find the operations manager, Nikki, to be extremely rude, but we also received multiple complaints from guests about her behavior both during and after the event. As the operations manager, Nikki shouted across the room, causing a scene. To make matters worse, she struggled to get the video and audio system to work, resulting in a 15-minute delay that left us and our guests waiting. In the process, she mistakenly lowered the incorrect projector screen, which hit some of our guests, including children. Her response to this mishap was to laugh and casually say, "Oops, no wonder the one I was on isn't lowering." This level of unprofessionalism was truly disappointing. After the wedding, we compiled a list of approximately 12 complaints and presented them to Brie, the catering director, hoping for a suitable and professional response. However, the response we received from her included counterclaims that what we had said was "untrue." We were taken aback by the denial, especially considering we had provided evidence and witnesses to support our claims. We even have photos of the projector screen incident, showing the impact it had on our guests. In light of our experience, we strongly advise anyone to think twice before choosing Salty's unless there are significant changes made to the management team. We are not seeking compensation or looking to argue. Our aim is simply to warn others about our experience at Salty's. We hope our story serves as an informative cautionary tale for future event planners. Our main objective is to ensure that people are aware of the challenges they may face with the current management team.