Sapphire Creek Winery & Gardens

n that we would receive what we asked for. During these most challenging times for the hospitality industry, they pulled it off. They went above and beyond our accommodation requirements, and were very responsive and timely to our many requests. The venue speaks for itself. It is by far the most elegant, breathtaking environment in Northeast Ohio. From the outside gardens, to the beautiful interiors, it is the number one place to have a wedding, or any celebration for that matter. The food was exquisite and delicious. The chef took the time to work with us on special menu items and appetizer choices. Everything was delicious from beginning to end. The service and attention to detail was on full display. Sally, Meghan and their entire team made us, and our guests, feel very special. We can’t wait to go back for dinner and just sit and reminisce about that wonderful day at Sapphire.

COVID, all of my original plans changed as my original venue wasn't allowing anything more than dinner. My previous venue did not inform me of this until June and my wedding date was quickly approaching on 9/5/20. I immediately went for a tour at Sapphire Creek and felt completely relieved. Meg was so friendly and reassuring that we/they could in fact pull off a wedding in two months! I knew it was all going to work out, when the only Saturday they had available was my original date! Meg was wonderful! Super responsive and thorough in answering all of my questions and getting things done on such an accelerated timeline. Sally was my day of coordinator and was so helpful on the day of. She only asked questions when necessary to make my vision come to life and she pulled everything off without a hitch! All of the serving staff did a phenomenal job and the food was delicious! I received so many compliments about the venue and the food! I truly feel that Sapphire Creek is worth every penny! I wanted a wedding day that was going to be as safe as possible for everyone, yet still feel like a traditional wedding. Sapphire Creek was able to do just that.

pandemic). The space was exquisite, food and drink was delicious, and the servers and bartending staff was lovely. Erica (our day of coordinator) was a total pro and went above and beyond to help us on the day of our wedding. Behind the scenes (my experience as bride): We started planning our wedding with Emily (who was customer service gold) in October 2019. At the end of May 2020, Emily left her position and was replaced by Meghan. From our final walk through on, major breakdowns in communication and disorganization left me feeling very disappointed. A few of the breakdowns: - For religious purposes, our wedding had to be held indoors and was going to be held in the Oak Room. When I arrived at the location for our dress rehearsal the night before the wedding, the room in which our wedding would be held, instead, had a separate event happening. I was immediately thrown as the day before the wedding was one of the most stressful days in the entire process. The wedding coordinator Meg and another wedding staff member, Sally, came and explained that I “shouldn’t be disappointed”, that “all their weddings usually happen outside” and that the event using our rehearsal space that evening “had been planned for a very long time”. They told me we would have to hold the rehearsal outdoors. I explained that of course our expectation (and every person’s expectation) would be that the rehearsal would be in the same space as the ceremony the next day so that those participating would be actually rehearsing where the ceremony would be. I let them know that if they had communicated with me, I could have shifted my expectations or we could have chosen another time for the rehearsal. It was a deeply, deeply frustrating moment. - I was told our family style dinners would be served and plated individually due to COVID. I shared this precaution with my guests pre-wedding to alleviate concerns. On wedding day, the food was served family style with guests passing and touching multiple platters. This was never communicated to me at any time. - At our final walk thru, numerous agreed upon things were changed (among them - I was told there would be “no fridge space” for my cake the day of the wedding.) - Lastly (and maybe the most impressive error?), due to COVID, our guest count ended up being far fewer than originally expected. Because of this, we were due an amount back. The reimbursement check was short by over 1K. I ended up receiving the correct amount but only after chasing it during my honeymoon. Unfortunately, I could go on, but I’ll end with this thought. Even knowing what I know now about the lack of communication and customer service, I would still book my wedding here due to the gorgeous space. It is absolutely perfect for photos + video and the food and drink was superb. To Sapphire Creek, you have far too much of a world class space to not make sure your customer service matches it. Every bride should feel like a VIP and be treated as such. When issues arise, solutions and kindness should always be given.

uly a saint. She was always available to answer my questions, ease my stress, and helped our day run smoothly. Sally and the rest of the staff are so kind. They made us feel so comfortable from the minute we walked in the door for a tour and were unbelievably accommodating on our wedding day. We are so happy with how everything turned out and I can promise that if you pick Sapphire Creek as your venue, it will exceed all your expectations!

mmented on how seem less it was. Thank you to all the staff!

d have ever imagined. Got so many compliments on how beautiful the Venue was and everything they had to offer inside and out. Although it was during a pandemic, the whole venue staff and coordinator Meg, were always on the ball to update me with changes and did everything to keep me and everyone safe. I honestly have been telling everyone to get married at Sapphire Creek!!!

aken care of and had a fantastic time. To say the staff went above and beyond would be an understatement. This is not your budget freidly wedding venue, but you receive back every penny and more when you entrust Sapphire to hold your wedding. The food, service and overall venue are above top notch and you will never regret holding your special day at this venue. Thank you again to Sapphire Creek and their amazing staff for our wonderful day!

had to reschedule our wedding due to the pandemic, the Sapphire team made this process effortless. Meghan, my day of coordinator made the day of stress free for us and the team was beyond accommodating. Overall, the venue is absolutely stunning and the food is phenomenal. We had so many guests tell us our wedding was the most beautiful wedding they had every been to. This is a perfect venue for anyone who wants a wedding space with the true indoor/outdoor feel. Sapphire creek is modern and classic all at the same time. Additionally, this is a great venue for anyone looking to have their ceremony and reception at the same location. The beauty of the day was indescribable, and our wedding was even better than I could have imagined. 10/10 would recommend.

ocess. She went above and beyond to make sure we were taken care of at any time of the day. After her departure right before our wedding, Meghan took over her position and the transition was absolutely seamless. Meghan was an absolute joy to work with and went the extra mile, especially the few days leading up to our special day, to make sure every single detail was exactly how we wanted. I knew the second I stepped foot in Sapphire Creek that it was the place I imagined my dream wedding to take place. Aside from the beautiful venue and outdoor areas, the staff was phenomenal. Kathryn and Sally also played a big part in reassuring us every step of the way that our day would be perfect. Joanne was our day-of coordinator and she did an amazing job keeping us on schedule and making sure everything went smooth. My husband and I cannot stop gushing about our day and how beautiful everything turned out. Our guests really enjoyed themselves and we are still getting compliments on how gorgeous the venue is (and that it was the best wedding they’ve ever been to)! Thank you so much to everyone involved at Sapphire who made our special day the best day of our lives!

ade it a fantastic experience.

ent prospective. Emily is a gem and she is so knowledgeable about what works and what doesn't for the venue. She is thorough in every detail and I never for a moment was nervous about how our day would flow. I truly was able to let go and be the bride. Our wedding day was the most MAGICAL DAY EVER. There is not one thing i would have changed. It was perfection. The staff is incredible and were so attentive to our wedding party and guests throughout the entire day. I dont think one guest left without saying ..."this was the most beautiful wedding they ever attended" We still receive comments about how amazing our day was. I may be bias, but I dont think there is a more beautiful venue! The grounds create the most magical backdrop. The convenience of both ceremony and reception space all in one is a home run! It makes it very easy for guests and hotel transportation. And then there is the food....nothing short of amazing. The chef and his team are uber talented and the wedding menu reflects that. We are less traditional and did more of a cocktail reception and every single menu item we chose was delicious. I think our food was one of our favorite parts. Thank you to everyone at Sapphire Creek for making our day so incredibly special....and just PERFECT. A day we will look back on forever with a smile and sometimes tears of JOY. I wish we could do it all over again!

married here one day". Fast forward almost 2 years later, my husband and I married at the beautiful venue on October 5th 2019; the absolute best and most beautiful day of my life. The entire planning process was a breeze, the staff made everything so incredibly easy for my husband and I, along with our families. Our wedding day was so beyond perfect and it's all because Sapphire Creek works so well with other vendors and take all the pressure off the bride and groom and take matters into their own hands. I HIGHLY recommend this venue to any couple who is engaged and looking for a classy, refreshing, woodsy, rustic venue. Sapphire Creek will forever hold a special spot in our hearts.

e venue while they were still under construction. I immediately fell in LOVE! With the venue being so far back into the trees, the scenery is breathtaking along with the amazing gardens. Through the wedding process, Emily, the wedding coordinator, was so patient and knowledgable with my many questions as a bride-to-be. The staff was so kind and made my big day absolutely perfect. I can't thank them enough! In addition to a wonderful atmosphere, the catering and cake was beyond our wildest expectations. Our wedding guests are still talking about our wedding day. I highly recommend Sapphire Creek for any event you may be planning in your future.

staff member was phenomenal and everything ran so smoothly. From the food to the booze, the landscaping, the layout, the employees, everything was perfect. We got so many compliments about our wedding day and the venue. Our wedding was absolutely magical. I highly recommend this venue to anyone, for any event they want to make magical. Thank you so much to everyone!!

ted us when we picked our date and you could tell from the second that you met her that she is so passionate about Sapphire and wedding planning. Emily and Kathryn were phenomenal with making sure that our day came together perfectly and that they were always there if we needed anything at all. On the day of our wedding, the girls showed up bright and early to get ready in the beautiful loft that looks out over the entire venue. I got the unique experience to walk around the venue before anyone had a chance to start setting up and I quickly realized that all of our wedding decisions and planning were going to come together to create this beautiful day that I had been picturing in my mind for months. We got to capture the beauty of Sapphire while being surrounded by our friends and family. Jake and I couldn’t have picked a better place to get married. Our day was beyond perfect and we can’t wait to celebrate future anniversaries at Sapphire for many years to come. Thank you to everyone at Sapphire who made our day unforgettable!

d me back right away with any questions I had. Would highly suggest this venue to anyone!

r family to greet us with our requested drink post ceremony) to food preparation and presentation everything was perfect. Ann and her staff made sure the dinner and cocktail hour were fabulous. Emily Joseph, Sapphire’s event planner, worked well with our wedding planner, Kim Singerman, to ensure that the timeline was followed and all had a great time. A magical venue for a once in a lifetime event!

te the staff was. Really everyone seemed to go above and beyond and it did not go unnoticed :) Emily, the event coordinator, was simply amazing - she keeping the wedding flowing on time while remaining behind the scenes. We had more than one member of the bridal party say "wow Emily really knows what she's doing!". Couldn't imagine a more beautiful space to celebrate with our 120 guests.

ership.

ur wedding. Flowers were brilliantly done by Orbans. There is a lovely loft to dress and prepare and wine cellar for the gentlemen. The ceremony on the lawn, cocktails in the pavilion, deck and patio were followed by dinner in the window lined great room. We had no worries about weather as it was appropriate no matter what the weather did, as a tent was provided if needed. Guests were wowed by the venue- water, fire, earth and nature in a new and sparkling setting in the trees of Geauga county. Sounds too good to be true, but it was. Jacqueline the venue event coordinator was superb and responsive. The food and service were excellent. We had a plated dinner service . Definitely choose the passed appetizers- pork purses were special! The Napa wines are labeled for Sapphire Creek and we liked the sauvignon blanc and red blend .

ine was such a great and detailed wedding coordinator and treated our vendors so well (they're still raving about her!). We've received multiple calls from our friends and family that our wedding was the best they've ever been to! The food was amazing and the fact that the venue is indoor/outdoor pleased our guests of all ages.

rd to make sure everything was seamless. The space looked absolutely stunning, and we were about to make it unique to us by bringing in some of our own decor as well. I’ve received tons of calls about how amazing the food was! I absolutely recommended this venue to any couple Looking for a unique, outdoorsy-ish vibe with a modernized twist. We had the BEST time, and have nothing but positive things to say about Sapphire Creek and the staff.

r. The beauty of nature reflected all around. Her entire wedding day was indeed magical thanks to the amazing staff at Sapphire. I have had calls from guests raving about the deliciousness of food and venue as well. We could not be happier! What an amazing gem this venue truly is❤️ Go check out at dinner during the week and see for yourself. You will save yourself lots of time. 😄

ections! I am in the wedding business 35 years for Marriott Hotels. I have hosted hundreds of weddings in Chicago, Miami Beach, Cleveland and this wedding at Saffire Creek was one of the most memorable to date! If you are looking for a venue with exquisite culinary offerings served in a magical setting, this is the place! Don’t bother shopping around because you might lose the date! Thank you!