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Sarah Elizabeth Dunn Photography Reviews
4 out of 5.0
Reviewed On 1/24/2024 by Danielle R
Sarah Dunn’s work online appears to be fantastic! I was very excited to connect with her and plan for our wedding photography. We signed our contract and paid our initial deposit. After that, she stopped responding to the first emails and would...
only respond when I resent the emails after no response and asked why she didn’t respond. Sarah shared there was a personal crisis that was impacting her. Life happens. I get it. I extended grace to her despite my mounting anxiety about her lack of responsiveness. A month later, Sarah was still not responding in a timely fashion and six days had passed since my last email to her. Not even a quick message acknowledging receipt and providing a timeline for response.
Sarah’s lack of timely response to several initial emails after a month unless I badgered her, caused me to request to cancel our contract since it seems either she was not managing her personal life or she was truly not a professional. I initially requested that our deposit be refunded additionally since our wedding was over four months away which would allow plenty of time for her to book another job. Sarah declined to refund our deposit and claimed I also owed an additional $500 cancellation fee. I told Sarah to keep the deposit, since I was cancelling but I refused to pay a cancellation fee since it was her lack of responsiveness, communication, and professionalism that was driving the cancellation.
Sarah continued to insist that I owed additional monies. If she had just accepted my offer to keep the deposit, I would not have resorted to writing this review. If this cancellation was because of my need to cancel for whatever reason, I would have paid the cancellation fee. However, I should not be penalized for Sarah’s lack of good business management after a grace period of a month to handle her personal crisis. I will not pay the cancellation fee and this entire experience leads me to not recommend her.
Reviewed On 7/15/2018 by Jess P
Sarah was our first and only choice for our wedding photographer. After seeing her stunning work with friend's and family member's weddings, we knew we had to have her. I think I contacted Sarah not even 2 days after getting engaged to make sur...
e we could snag her for our date!
Sarah's photography style is just so beautiful, natural, and unique. She is definitely one of a kind. During the whole planning phase, Sarah was great to work with. On the wedding day, Sarah's calm energy was a lifesaver. She is a master of her craft; capturing every moment we wanted to remember forever and using her creative eye to get even more.
She is hands-down the BEST at what she does.
Thank you again, Sarah! We could not have imagined our day without you and will cherish the photos forever.
Reviewed On 8/07/2015 by Kelly C
Sarah is amazingly talented. She captured the most beautiful moments of our wedding. I couldn't thank her enough. Being able to relive that day through her pictures was breathtaking and I'm so grateful for all her hard work and time she put int...
o making us feel so special. If your looking for natural pictures, then she is your girl. Everything from the initial email to our pictures arriving on our door step, the experience was tremendous. I would recommend Sarah to anyone, and I cant wait to use her in the future.
Reviewed On 8/05/2015 by Knottie50291713
I had the pleasure of being one of Sarah's brides back in August of 2014. I booked Sarah after falling in love with her use of natural light and the way she knows how to capture those raw, meaningful moments. Sarah was very prompt answering all...
my questions and emails, and our engagement session spoke volumes to the type of photographer she is. She got to know both my husband and I and helped us select locations that were meaningful and represented us as a couple. Her warm personality was enough to make us feel 100% comfortable in front of the camera within a few minutes and it left me more than confident in her abilities as a photographer. A couple weeks before the wedding Sarah met me at our venue for a walk through, and even provided me a photography timeline that would work with our needs and our day of timeline. Her organization was extremely comforting. I recommend Sarah every chance I have to any and all brides that are looking for a Fine Art Photographer. Her work from my wedding day is absolutely flawless and every single detail is accounted for. The Knot Michigan actually reached out and asked to publish her photographs of my wedding in their upcoming issue -- that has to tell you something! Shortly after our wedding Sarah hand delivered the most beautiful linen box full of our wedding images all wrapped in the softest silk ribbon, accompanied by red wine and a hand written thank you note. My husband and I took the entire night and reminisced of our wedding day. The images were honestly breathtaking and something that I will cherish for my entire life. Sarah is the complete package -- she is a master of her craft, her client experience is top notch, and she is by far one of the nicest people ever.