When I first went in to visit David at Sarah Leonard to try on engagement rings with my now-fiancé, I was the epitome of discomfort. I felt bad that so much money was going toward a piece of jewelry, I never even wore jewelry, and I had no idea what I wanted.
I expected the sales person to be sales-y and pushy, but it ended up being the opposite.
David's patience, ability to listen and decipher what I really wanted from what I thought I might want, and his undeniable charm loosened me up in no time. By the end of my appointment, I was trying on everything just for fun! I felt no pressure at all. In fact, he urged me to come back multiple times to choose the perfect ring for me.
David helped coordinate everything in time for the dramatic proposal, and it couldn't have gone more smoothly.
Now that we're engaged, we go in to visit to get free ring cleanings, but also just to say, "Hi." David feels like a close friend or family member; he goes above and beyond in terms of service and hospitality. He even tells me I can drop off my ring while I'm grocery shopping, then come by to pick it up curbside!
If you are looking for any kind of jewelry service (buy, sell, repair, etc), please give this place a chance! You'll thank me later. :)