Scorching Brick Catering

We booked this company back in May of 2021. Wedding was 5/28/22. After multiple communication errors on their end, or lack of communication, the company never showed to my wedding. They had terrible reviews after COVID, but I was reassured via phone conversations that they would be there. The day of my wedding, I didn't receive any call, text or email stating that they were unable to attend. Multiple people called and the phone was shut off. Staff to serve food even showed up stating that they were unable to get in contact with them. We paid over $5000.00 to this company to be stood up at a WEDDING . Most embarrassing moment of my life. I will never recommend this company as this isn't the first time they have done this. Every issue we came across with this company, there was always an excuse. Example: they claimed to have switched programs, they lost employees, etc there was excuse after excuse. Bottom line.... They failed us

We had a horrible experience with this company for our wedding. They were unresponsive leading up to the wedding and when we did finally talk to them, they were very unprofessional. With all the blunders and mistakes they made, I'm not sure how they are still in business.

Bottom line: They did not show up for my wedding. I'm glad I've had almost two months since my wedding to cool off before writing this review. I want to be as honest and fair as possible, but I also think Scorching Brick should not be in business. When it came to picking a wedding caterer for my September wedding, I had it narrowed down to two, one of whom was very communicative and wonderful to work with, but was slightly more expensive. I went with Scorching Brick for the price, but I had my reservations from the beginning. I spoke with Tim multiple times about what we were going for and every time it seemed he forgot details and didn't have them written down or stored in his system. Multiple times over the summer before my wedding, I emailed to ask questions and received minimal, if any response. It got to the point that I sought out opinions on social media a couple of weeks before my event regarding whether anyone else had had this experience with Scorching Brick because I was worried they wouldn't show up to my wedding. Apparently that concern was warranted, as I found out after my ceremony that everyone who was helping with my wedding was absolutely scrambling because he had not turned up and no one had heard from him. His waitstaff and bartenders were there, but no one could reach Tim, who had all the food and equipment. We never heard a peep from him until noon the day after the wedding. My day-of coordinator essentially became the caterer and was an absolute godsend (go hire Caley Follmer in Fort Collins!), ordering pizza and making sure our guests had something to eat. She also helped to rearrange the schedule of events to hopefully give Tim more time to arrive because she was under the impression he was still going to try to make it. I can’t say I was surprised when I found out he hadn’t shown up, and I still had a great day regardless. His waitstaff was apologetic, but they pretty much holed up in their cars the whole evening rather than trying to come up with a solution or helping to distribute the pizza. Thank goodness I had rented flatware and glasses rather than relying on him. As far as we know, his story is that he ran out of gas and his phone died. These “unforeseen circumstances” ruined our wedding and should have resulted in a FULL refund. I don’t know what kind of wedding caterer doesn’t fill up on gas before leaving and drives an unreliable vehicle with an almost-dead phone, but I wouldn’t hire that caterer. He offered us a refund of the food and a private chef experience, which we quickly turned down because we had no interest in dining with the chef who screwed us over. We hoped to receive a full refund, but were met with resistance time and time again and ended up with a refund of the food, although he did pay for the pizza. It has now been almost two months since the wedding and we JUST received a valid check with the refund. The first time we got a check, it wasn’t signed and therefore couldn’t be deposited. The amount of time and emotions that have been spent thinking about this disaster and stressing over whether we were going to get our money back is ridiculous. I’m a grad student. I do not make very much money. We saved enough to spend $6400 on this caterer and ended up losing $1000 (we got a refund of ~$5400) for absolutely no service. I wish I could give 0 stars. Do not hire them for your event for your own good.

What can we say, Tim and Crew were the absolute best! The food was delectable and their candor was top-notch. If we were to do the wedding all over again, Scorching Brick would be a MUST. Thank you guys so much for being reliable and delivering on such an important day! We cannot thank you enough! All our love.