The Sea Crest is a beautiful venue that perfectly matched our vision of a beachfront hotel. From our initial tour, we immediately knew it was the venue for us and were very excited... to book it.
Unfortunately , the entire process was full of stress, disorganization, and poor communication. Within a year and a half, I was assigned three different changes to my direct contact as both had left working there. A month before my wedding, I was informed that there was another change, and Anna would be assisting on my wedding day. Once again, I had to relay all my wedding details, timelines, etc. I was hopeful that she would be there to alleviate the stress and provide full attention on my wedding day, as she was formerly a wedding planner.
Sadly, this was not the case. She failed to deliver, starting with the night before, a bonfire on Old Silver with a bartender. Anna did not set up my welcome sign to direct guests or ensure that the entire box of details (including cocktail napkins, custom frosted cups and glow sticks) I had spent hundreds on were used. The s’mores we paid for were thrown in the corner still wrapped and not presentable.
On the morning of my wedding, at 10:11 AM, I received a text from Anna stating that she had a family emergency and would try to attend my wedding. She never showed up or sent any follow up messages. I later found out that she had a planned family event she was attending.
Anna not being there to support me led to even more disorganization and chaos. After the ceremony, guests arrived at the Sea Crest not knowing where to go, and there was no one there to direct them. Anna had only coordinated two bartenders for a 200-person wedding, leading to long lines and guests spending most of their time waiting for drinks. The banquet menu house liquors that were listed in my wedding packages were completely different from the embarrassingly cheap liquor that were served. The clear instructions of where my signage was to be placed was completely missed and my seating chart was thrown on a table.
On top of being an expensive venue, Sea crest charges a 10% admin fee for an incompetent, unreliable and poorly managed team to support you on your wedding day. Be prepared for unexpected changes if you book the venue!