Sea Crest Beach Resort

Hotel, we paid for the overestimated number of guests attending our wedding, gave the final count in June, and the agreement is to receive a refund of the difference after the final count of guests was given in June. It is now November, five months later, and there has been no movement on this refund. Numerous calls and emails to various employees involved, not returned and ignored. An in person visit to speak with the manager, for him to say that we don’t have an appointment and to later be ignored, never followed up on after attempts to make an appointment. It shouldn’t be like this. This isn’t how a business is run. And I’m wondering how many other couples they owe money to and are not fulfilling this obligation? I can’t imagine we are the only ones. This is embarrassing that I have to try to do everyone’s job for them at the cost it was to have my dream wedding. Do yourself a favor and save yourself from the anxiety and part time job of dealing with the aftermath of a simple solution. I don’t need the generic “I’m sorry you feel that way” explanation that are on all the other reviews. I need answers and I need people to know the truth!

to book it. Unfortunately , the entire process was full of stress, disorganization, and poor communication. Within a year and a half, I was assigned three different changes to my direct contact as both had left working there. A month before my wedding, I was informed that there was another change, and Anna would be assisting on my wedding day. Once again, I had to relay all my wedding details, timelines, etc. I was hopeful that she would be there to alleviate the stress and provide full attention on my wedding day, as she was formerly a wedding planner. Sadly, this was not the case. She failed to deliver, starting with the night before, a bonfire on Old Silver with a bartender. Anna did not set up my welcome sign to direct guests or ensure that the entire box of details (including cocktail napkins, custom frosted cups and glow sticks) I had spent hundreds on were used. The s’mores we paid for were thrown in the corner still wrapped and not presentable. On the morning of my wedding, at 10:11 AM, I received a text from Anna stating that she had a family emergency and would try to attend my wedding. She never showed up or sent any follow up messages. I later found out that she had a planned family event she was attending. Anna not being there to support me led to even more disorganization and chaos. After the ceremony, guests arrived at the Sea Crest not knowing where to go, and there was no one there to direct them. Anna had only coordinated two bartenders for a 200-person wedding, leading to long lines and guests spending most of their time waiting for drinks. The banquet menu house liquors that were listed in my wedding packages were completely different from the embarrassingly cheap liquor that were served. The clear instructions of where my signage was to be placed was completely missed and my seating chart was thrown on a table. On top of being an expensive venue, Sea crest charges a 10% admin fee for an incompetent, unreliable and poorly managed team to support you on your wedding day. Be prepared for unexpected changes if you book the venue!

planner did mess ours up. But everyone still loves all the food!!!! And they did fix all the situations we had. They had all the tables chairs lines plate-ware things you don’t think about. 10/10 would recommend!!!!

the entire planning process. She was able to provide us with a room block for our wedding guests for a 2 night stay at a great price. She also helped myself and my husband book an ocean front sweet for us to enjoy on our wedding weekend.

end activities, every single person raved about it being the best wedding they’ve been to. The weekend was incredibly fun from the welcome party bonfire on Friday to the night of the wedding and the beach day the following day. The best part is that everything is on site and all of your guests can enjoy the weekend all together! You are able to get married on the beach, the courtyard, or in the ballroom with the cocktail hour in the courtyard snd reception in the beautiful oceanfront ballroom. In this location you get the amazing sunset on the west side of falmouth that you really can’t get at other cape venues. THE FOOD was amazing! Every single one of my guests said that it was the best food they had ever had at a wedding, which was a top priority to me! Best part about it is that it is much more affordable than other cape venues. It truly was a “wedding weekend” that everyone is still talking about!

o the minute we walked down the isle. The staff at the Sea Crest were all amazing and we even got one of the staff members dancing on the dance floor with us, while he was cleaning up a spill! Best part of the night! Once at the Sea Crest there is no need to leave. This is a great location to have a resort wedding in beautiful Falmouth. Thank you for everything Sea Crest, Julie and all the staff members.

ng and made us feel like we were the top priority putting us completely at ease. The food was unbelievable and our guests had so many things to say. Chef Glen helped us customize out menu and everything was amazing. We had dreamed of a fall Cape Cod wedding and everything about the Sea Crest met our expectations and then some!

very quickly. Our guests absolutely loved this venue as well - once you arrive, there is no need to leave, everything is there and taken care of for you! The spaces are so beautiful and you cannot beat having the ocean as your backdrop to your ceremony, cocktail hour and reception! Along with Julie, the amazing banquet captains handled every detail and our amazing bartender Stephen was the hit of the weekend! I cannot recommend the Sea Crest highly enough, it was our dream venue and really made our day perfect. Thank you Julie & team!!

o make sure we still had a special day! The staff was amazing, kind, and made our day so special. I can’t thank Julie and everyone else so much for everything they did! Our wedding was moved inside due to the weather, but we had a beautiful ocean back drop that you can’t beat.

ng was perfect, everyone loved the food and I know we'll be making memories here for years to come. Thank you Sea Crest!!!

ly amazing, as was the rest of the staff. All of our guests gave nothing but rave reviews and told us they had the best time. The food was delicious and everything was executed flawlessly. I cannot thank the entire staff enough for going above and beyond and making our wedding day the absolute best day of our lives. For a beachfront wedding, you could not ask for a more beautiful location or a more accommodating staff. Thank you from the bottom of our hearts!

mmend them enough!

o work with team in the planning stages, plus the support that we got around postponing our wedding initially, then having to cancel it was beyond what could be expected. Everyone on the staff there was sympathetic to what we were going through and made the cancellation process seamless for us. Our guests who had rooms booked did not have to worry about refunds, etc. We have friends experiencing horror stories of venues taking money from them and having to hire legal teams. We feel very lucky that we had booked with Sea Crest. We will certainly be re-booking something with them in the future and will happily stay there in the summers again. Highly recommend this professional and empathetic venue!

ay we wanted and helped out on some of the small details during our day. We had our ceremony on the Ocean View Porch, followed by dinner and dancing in Shutters. The food and appetizers were melt in your mouth amazing, we had compliments from all our guests raving about it! The beach location was the topping on the cake... stunning! We had photos taken outside with the sun setting behind us and our dinner and ceremony, while inside, where only feet away from crashing ocean waves! All of the staff (from the front desk, maid service, our bartenders and waitstaff)... incredible, friendly and eager to make you day go as wonderfully as possible! Thank you to everyone at Sea Crest, we have memories that will last us our lifetime!

ating the most incredible fun environment for our guests not to mention the food was absolutely delicious! To Jen and the Sea Crest team, thank you for making our dream wedding come to life!

ooked at! We immediately fell in love with the scenery and the elegant yet casual beach environment that Sea Crest provided, and knew it would provide a gorgeous location for our fall wedding. We planned our wedding all the way from Maryland, so having Jennifer, our coordinator, there to answer our questions and ease the planning process was much appreciated. The day of the wedding was perfect. My parents, who took over responsibilities and check-ins day of, raved of the staff and how attentive, kind and organized they were. There were a few minor mishaps, but those were attended to appropriately and as a priority among the staff. Everyone was very cordial to my husband and I as well, making us feel like a King and Queen day of. We were married in the courtyard during golden hour. It was absolutely beautiful. The sun was setting during our cocktail hour, providing a perfect background for guest photos. At the reception, the large picturesque windows along the Ocean View room allowed our guests to witness the final moments of the sunset as they were finding their seats. Our photographer was also able to capture the perfect photos of my husband and I during this time, so perfect that they almost look unreal. My only complaint is that I wish Jennifer stayed through dinner. Her work was done after the ceremony and cocktail hour, as the reception was already set up and running, but there were a few questions or things that we wish Jennifer was there for to attend to during our reception, especially regarding our timeline with toasts/dinner/dancing. No complaints and mishaps with the food though- my guests absolutely raved about it! Also having the cake be included in the wedding package was ideal, my husband and I barely thought about it after our tasting and it was a beautiful surprise to see sitting in the reception room- also very delicious! To all future brides- I would recommend getting a suite for the bridal party to get ready in. Our suite had a large window looking right out at the ocean, a beautiful serene background for some of my final moments before the wedding- great natural light for makeup too! Overall, I would choose Sea Crest as our venue again and again. My wedding was the perfect day, I am so happy, and Sea Crest is definitely one the major vendors who helped make my wedding vision come true. I can't wait to return and reminisce with my now husband in the years to come.

any better. The staff was accommodating in all ways and very professional. Any questions or changes were handled without difficulties. My daughter had the wedding of her dreams and our guests had a wonderful time and a fabulous meal.

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in the courtyard overlooking the beach during golden hour - it was breathtaking. Cocktail hour was also in the courtyard during sunset - our guests loved taking pictures with the incredible sky behind them. Our reception was in the ocean view ballroom, so we still had an incredible view of the beach and sunset. Our pictures were incredible. Guests also told us that the meal was the best they had ever had at a wedding - we chose the filet mignon and chicken dishes! We loved the convenience of having everything in one beautiful spot. Most of our guests stayed in the newly renovated rooms that night, so we didn’t need to pay for transportation. Actually, many of them also stayed for the whole weekend to enjoy the resort at a discounted price. Besides the excellent venue space, Julie was the best wedding planner we could have asked for! She was so genuine, sweet, professional, and creative - she always made time to chat with us about the planning process and truly made our “wedding day vision” come to life. It was a flawless day thanks to her and we could not have had such a special day without her. Thank you so much to Julie and her team for everything!

ll as the wedding party and all our guests feel as if our satisfaction was their number 1 responsibility. The food was excellent and served hot, which isn't easy when serving over 140 meals. Jennifer's recommendation for a photographer and band was right on. And Jennifer did a great job coordinating all the moving pieces for the marriage service and celebration. I highly recommend the facility.

h Jennifer from Sea Crest all of our worries disappeared. She answered all of our questions, was always available for a quick chat and was super flexible. She was very organized and honestly made a normally overwhelming planning situation into a truly unforgettable positive and stress-free experience. If we had the option of doing our wedding all over again, we would without question choose Sea Crest again!

anner at the Sea Crest, to our tasting with the chef, to our amazing wedding on the beach, to our long weekend spent on property, we wouldn’t change a thing - everything was absolutely perfect! Thank you to all the Sea Crest team members who helped us create memories that will last a lifetime!

Aside from the obvious picturesque landscape, the food is nothing less than spectacular! All of our guests are still commenting on how delicious the food was. Everything was cooked to perfection which is difficult to do for that large of a crowd. Our wedding planner, Julie, was phenomenal! When she said she was only a text away, she truly meant it. She took all of the stress of preparation away from me. We even had one of our little groomsmen break his personalized cuff link minutes before the ceremony, and with her hero cape, Julie miraculously found super glue and fixed his cuff link and everything went off without a glitch. She made everything smooth and enjoyable for both my husband and I. Julie also coordinated the passed appetizers to be brought to us during cocktail hour when we were doing photos so that we wouldn't miss out. After my husband and I said our "I do's" and walked over to cocktail hour, there was Julie with a big hug and our favorite drink waiting for us. This wedding was truly beautiful and perfect and I could not have asked for more.

ess so easy and fun and had amazing suggestions along the way. Our pictures both in and outside the venue came out incredible and all of our guests loved the amenities of the resort.

s. Her sweet disposition made her a joy to work with. She made us feel at ease and was flawless with the planning. The food was outstanding and the experience at the Sea Crest was great from months of planning to the big day itself! We are still getting compliments from our guests how lovely the location was and how great the food was too. We actually get so many compliments on the staff being so wonderful and helpful to this day! I wish we could do our big day all over again because we would love to! We cannot say enough and look forward to visiting the Sea Crest and the staff - who feel like new family - there soon! Allyson & Bryan

nd attendees, we can't remember one detail that fell below expectation. It was PERFECT!! The food, setup,staff,ambience, pre-wedding facilities were just excellent. All orchestrated by "Maestro Julie." We and many guests had rooms at the Sea Crest that were wonderful. Comments such as "best wedding ever" were numerous. Thank you, Julie and the Sea Crest, for the memories of a fantastic celebration. ."

coordinator in the whole world. This was not a hard choice when I ever saw the oceanview room I couldn't even fathom looking anywhere else. For one of the biggest days of our life, this was the spot. Julie on the other hand, I seriously do not know what I would have done without her. Every single detail was amazingly perfect because of her. I had an extremely long weird engagement that seemed to take forever to get to the most perfect day ever but we finally had that day lol! Anything we needed at anytime Julie was on it. When we got closer to the day we exchanged cell #'s that came in handy a few times. Julie this Julie that within seconds it was either resolved or a solution to anything was there from her personally or someone she sent on the mission. Now for the food. HOLY COW Chef created the most perfect cocktail hour apps (out on the courtyard) to the perfectly shaped garden salad no one wanted to cut into because it was a masterpiece to the meal itself (we chose the filet and the chicken). I think I almost licked my plate as well as anyone else who got the filet (which was about 75% of the guests!!). I can say this from going to many different weddings the past few years at various places (I was hopeful the food would be as good as it was at the tasting but also in the back of my head thinking there is no way with that big of quantity, quality being there). Boy was I wrong!! All across the entire board, 135 guests being served synchronized per table, the food cooked so perfectly delicious and absolutely beautifully! We could not asked for better service. We finished the night with an after-hour snack type bar with pizzas and french fries. This really completed our perfect evening. The guests were so happy to find comfort food especially after drinking all night lol! One of the bridal captains overheard me saying I was going to change and she came right over and said if you are go now so you can grab some food so I whispered back can you steal me a cheese pizza to bring back and boy that is what she did! Tucked me away an absolutely delicious veggie and cheese pizza that I munched on on the way back to my room haha! As far as our wedding day and night suite went (HOLY COW!) amazing. We had a first floor walk right out to the beach suite that we all got ready in that morning. The rooms are beautifully updated with all the amenities needed. 2 bathrooms and a living space, it was perfect and suggested by Julie to book that one. I am so glad she did as they were brand new and just came out on the website. All in all if you are looking for the all wrapped up perfect Cape Cod beach wedding venue with the most incredible sunsets no matter the rain or shine this is the spot. I can't wait to come back and visit and enjoy the pool bar etc. Thank you thank you thank you everyone who worked our wedding, with the most special thanks to Julie. You are the best!!!!!

king for from the upscale feel of a ballroom. It was lovely to spend the next day hanging out at the beach with our guests, too. Jen, our coodinator at the hotel, was absolutely AMAZING! From our first tour to the wedding day to the post-wedding weekend, Jen made us feel comfortable and confident. She was quick to answer questions (and I had A LOT!) and took care of anything that came up. She truly made us feel special, like we were her only clients. I couldn't rave more about our experience working with Jen!

r communication. We had a very hard time with our room block and later found out another wedding (not held at the venue but reserving a block as well) was the reason. I feel we should have had priority due to actually holding our wedding there. A big reason we chose the Sea Crest was the fact they only do one wedding a weekend...so there being another bridal party there was disappointing. We also had to change where we were taking pictures due to this other party. In my opinion Jen should have handled this situation better. However, none of this hindered our day and we didn’t have any other worries. I don’t think we could have picked a prettier location, the sunsets at the Sea Crest can’t be beat!

pproached. It started with our room block. As soon as invitations were delivered to our guests, the trouble really started. We had guests turned away because they were told there weren’t any rooms available even though Jennifer assured me there were plenty of rooms. Some guests were told there was no room block under our name or room block code and so they ended up paying full price for a room. Jennifer said there was a miscommunication with reception because they aren’t housed in Falmouth, but said she would take care of it. We continued to have guests turned away throughout the entire process. We were disappointed to learn that our rehearsal dinner room (Shutters) was given away without notice because we failed to sign a contract we were never given or made aware of. Jennifer said she apologized “if” she failed to mention it. Due to this error, we we provided a complimentary bon fire and 10 percent off the rehearsal dinner food bill. We were promised this would be the only hiccup. We were hopeful things would get better, but sadly things only got worse. The night of our rehearsal, we were served the wrong rehearsal dinner menu. They served a more expensive meal. We were told there was nothing they could do and wouldn’t even provide us the difference in meal price. Jennifer told us because she provided us 10 percent off the bill (due to the earlier mentioned error on her part), there was nothing more she could give. On the day of our wedding I was hopeful things would get better, but they didn’t. We paid extra to have a lemonade and water station on the boardwalk for guests while being seated for the ceremony. The station did not come out until after all guests were seated and 2 minutes prior to the start of the ceremony. The bridal lounge was clearly under construction. It smelled musty, didn’t have full length mirrors, and had a maintenance man walking in and out. They prepared the wrong signature drink. It was corrected, but because they were not prepared for sangria, they ran out early in the evening. Jennifer left early without letting the bride or groom know. When I mentioned this to her she apologized that “we didn’t hear her” tell us she was leaving. We made a request to have the leftover cookies/rice krispie treats brought to the late night snack area, but that didn’t happen. Overall, we truly loved the beauty of the venue. We had a wonderful day and didn’t let these errors ruin our day. The weather was perfect and our guests raved about the food. If I could do it all over, I would hire a personal wedding planner to make sure every detail was right. Jennifer simply did not show she was qualified to tend to the details of the wedding. Maybe she was spread too thin? Maybe she wears too many hats? Regardless, we spent a lot of money, way too much for the amount of errors that occurred. I was hopeful that Jennifer would make things right. I was hopeful for a sincere apology. I didn’t receive either. Jennifer put blame on everyone, but herself (including the bride and groom). At minimum I should have a refund of the lemonade station and refund on the difference of rehearsal dinner menus. I brought this to the attention of the GM, Clark but never received any response. Thinking of getting married at the Seacrest? Hire your own wedding planner!

s seamless with all of the checklists and the wonderful coordinator(s) Julie & Caitilin. Myself along with my 250 guests have not stopped raving about what a wonderful time we had. Every single staff member went above and beyond for whatever you might need. I highly recommend the beach bonfire for after rehearsal or after the wedding - it was a big hit! If I were to redo my wedding day I would pick Sea Crest as my venue every time. See you guys next summer =) - The Senarian's

work with. When we were switched to Julie, it was a fairly smooth transition, we just hadn't been able to meet her in person until we arrived the day before our wedding. There were some miscommunications - we had been able to select specific rooms for family members and the location of our suite, but when we checked in, this was unavailable. In the end, Sea Crest was able to accommodate us and switched our room the next day. The food was spectacular and the service was amazing! We had our ceremony on the beach, which was absolutely gorgeous. Julie took care of my vision of setting up our details beautifully at the ceremony location and in the reception. We had some guests who stayed up to a week, and the venue is perfect for this as they can enjoy the beach, pool, bars and restaurant. The hotel staff even accommodated our guests by setting up some chairs on the beach after our after-party so we could continue to mingle and celebrate with our friends. Although we had some bumps in the road, and emails weren't always answered in a timely fashion, I can't recommend the Sea Crest enough. It was an absolutely beautiful venue and made for a perfect wedding day experience.

a little bit disappointed is that there were renovations going on, (hearing a jackhammer on your wedding day, isn’t a great ambience) which we were not aware of. Apart from the renovations the actual room itself is ideal for a small wedding and having the pictures taken on the beach and grounds are very breath taking. We were just very disappointed with the cosmetic on the rest of the hotel. Our guests were a little bit disappointed as they came afar and were expecting a friendlier atmosphere in ways of accommodation and dining choices.

ted us. The food was spectacular and the service was amazing! The venue itself was perfect for our guests who stayed the weekend as it had the beach, pool, bar and resturant and we had rooms close in proximity. I would definitely recommend the Sea Crest and Julie. We hope to visit each year on our anniversary!

elpful throughout the entire process, and answered every single question I had, no matter how seemingly small or insignificant. The entire weekend was absolutely wonderful! We had guests arrive as early as Friday, and we were able to enjoy the beautiful beach on Saturday. The actual day was perfect - it rained all morning, and started clearing a few hours before the ceremony was scheduled to begin. Jen had the crew set for both an indoor and outdoor ceremony so that we would be able to make a last minute call, which was so great! We ended up outside, and despite a little sun shower, the beach was the most amazing backdrop for our ceremony. We did end up moving cocktail hour inside, but it was still beautiful, thanks to the large windows in Ocean View overlooking Old Silver Beach. I researched many venues on the Cape, and Sea Crest was the only one I came across with a ballroom that included ocean views. The food was incredible - we loved getting to meet and talk with chef at our tasting, and everyone raved about how delicious their meal was. The waitstaff was so helpful and kind. In fact, every single staff member we encountered during the course of the week was friendly and helpful. We cannot recommend the Sea Crest enough - we had the best weekend of our lives, and definitely plan on returning to celebrate our anniversary next summer!

gagement and took care of everything on our wedding day, making it a relaxing and fun day for us and our guests. The staff at the Seacrest are amazing from our wedding coordinator, to the bartenders and servers and the chef who accommodated vegetarian options for guests, as well as the hotel staff. We would recommend the Seacrest to anyone planning a wedding or other big event on Cape Cod!

sh she had more time to spend planning with us and making sure we were covering all of the details. They host a lot of functions, which is great for efficiency and level of service from the staff, but don't expect to feel like the most important thing to them that day.

ow and the picture-perfect day. We had our ceremony and cocktail hour on the courtyard and the reception in the OceanView Ballroom. The service during our reception was so attentive and prompt and our vision was beyond what we could have imagined. I felt very confident working with Jennifer that she would help my day run smoothly and go as I planned it to. The only thing we wished we could have changed was the location of the cake during the reception. It was off to the side and most of our guests missed when we cut it, but I'm sure we could have asked to move it if we wanted. All in all, the Sea Crest staff is responsive, friendly, and so helpful, including the day after when it took us forever to pack up all our flowers and DIY things. Absolutely highly recommend the Sea Crest for your wedding! Beautiful and so much fun! Everyone loved it!

geous wedding. It's also dog friendly by the way, which was perfect because we got to have our two dogs with us and in our wedding! I had my ceremony on the beach, my cocktail hour on the courtyard overlooking the beach, and the reception in the ocean ballroom. Everything was such a dream and the perfect backdrop! Jennifer was my coordinator and was so kind, professional, and easy to work with. Planning with her was so easy! The entire team at the Sea Crest supporting my wedding were also unbelievable with their service level. Every person working was truly working to give us the best day ever! They were so attentive and even set food aside after the wedding for my now husband and I knowing that with talking to our guests we would not have much time to eat which was just so sweet. After the wedding, team members even went onto the beach to set up chairs for a private after party. The food by the way- top notch! Just as good if not better than our tasting. We had a stationed dinner that was excellent - especially the pasta station! Our guests all told us they've never eaten more or had better food at a wedding before. We even had pizza brought out at the end of the night that was just the perfect ending. Our wedding turned into a weekend away for our guests and it was amazing to have the beach bar and pool for a vacation feel. The morning after our wedding, we hosted a breakfast buffet for our guests that was also fantastic. I would highly recommend the Sea Crest to anyone looking for a beautiful, Cape Cod destination wedding. Thank you so much to Jennifer and the entire team there for everything you all did, we are so grateful!

ng went more smooth than I could have ever imagined! We worked with Caitlin from the venue and she was AMAZING. She went out of her way to fulfill every one of our requests, and was so accommodating and helpful in as much as she possibly could. She really made the entire planning process so simple and stress free. The hotel itself was a beautiful venue, and we still have people raving about the food too! Overall I have no complaints and I would do it all over again in the exact same way if I could :)