Secret Fire Media

entire family could not say enough how phenomenal and excellent they both were! THANK YOU for making our day perfect! From the sneak peek/teasers, I’m on the edge of my seat excited to see the rest!

and then give some excuse about a breakup. Sorry, but don't take contracts you can't fulfill. He's also been using that excuse for about 9 months. He hasn't delivered our video or USB of photos even though it was due 10/13 in our legal contract. He was such a STICKLER on our legal contract when it came to us following his schedule, but then when he has to abide by a legal contract, he will just ghost you. He uses every excuse in the book to avoid his job once he gets your money but loves to boast about "shooting over 400 weddings". I can't wait to take him to court.

e same excuses and does the same thing with every other bride. Don’t believe the sick excuse because he’s given me that same excuse twice. I’m almost 6 months married and still haven’t received exactly what I’ve asked for and for all I know the DVD is probably still with him and not even on the way because I’ve been waiting more than 2 weeks for it now. I was supposed to receive my wedding video on or before July 14, 2022. We wait 2 months for a response and he says he will send it out by the end of August, we’ll guess what ? August came and went with no video. We email again and again and he says he won’t be able to send it because he’s backed up with videos all the way from April so we basically have to wait. We received it September 22, 2022 and it was wrong … im still till this day waiting for it to be fixed. Our wedding was not a priority at all for him. The day of the wedding came and I was suppose to have a videographer with drone footage … he comes the day of the wedding ALONE and tells my husband when we are already dressed that the guy got COVID and will do it another day after the wedding … he never did it. The communication you may ask ? HORRIBLE … might as well just talk to yourself at this point because emails, texts, calls will go absolutely no where and will not get you what you want. Days, weeks, and even months will go by and he will not answer you. I’m still waiting to hear from him so hopefully this will catch his attention. So Matthew if you see this … I’m still waiting for my videos to be fixed and my DVD’s to be sent over. Overall … I wish I would’ve never booked him.

ge back 8 weeks after my wedding, yet it took 5 months to get it from him. After the 8 weeks passed, he didn't respond to my emails, and it took months to hear from him. Excuse after excuse. The cheap price is not worth the stress. Hire someone else.

to emails or phone calls. My media was due on 9/23/22 and he has been ignoring my emails and call prior to the due date, and now! I have not seen any of my photos or videos! I am calling 3x time a day to see if he picks up, or even respond to my email. Nothing! NOT WORTH IT!

stic team who worked effortlessly to help make our wedding a dream come true! Matt sent over "sneak peak" photos within a few days of our wedding and they turned out beautifully! We can not wait to see the rest! Additionally, they are a reasonably priced company that delivers top-notch results!

never felt awkward, in fact, he blended so well and sneakily that you didn't even remember the camera was on you! We can't wait to see the finished video :)

e him as our videographer and are so happy we did. The day of our wedding it was as if Matthew wasn’t even there, he was able to blend in seamlessly and capture all of our important moments. When we received our videos it was like replaying the best day, and they videos themselves came out absolutely beautiful. If you’re on the fence, do it!

and was able to coordinate all of our pics quickly and effectively. If you are uncertain, just book with them, you will definitely be happy that you did!!

ts of our day beautifully. Additionally, the prices Matt presented were reasonable and absolutely in our budget. At first we weren't planning on hiring a videographer but we are so happy we did! We cannot wait to see the footage from our special day! Thank you Matt for making our dreams come true! =)

on. I had 2 months left to my wedding as my previous photographer fell through. I left a great review for them after our wedding, but now that I’ve gotten all of my photos & videos, I had to update. Matthew is very slow at responding to calls/emails & he would not return calls/emails for days on end. We live overseas & wanted to live stream our ceremony for our family abroad. Matthew says we ran behind schedule so he did not have time to properly set up the equipment. We had 2 photographers, so if he took the time to set up the live stream, we would have managed just fine with the other photographer. But Matthew did not test the sound or camera position so the first 2 minutes of our live stream has absolutely no sound, & he didn’t start recording until my bridesmaids walked down the aisle, completely missing my husband & no sound until I got to the chuppah. The videographer also missed part of the aisle, not getting my husband, or him putting the vail on me, which is a Jewish custom & something we spoke about before. We hired 1 photographer & 1 videographer, but the week before Matthew added another photographer at no cost. It was a wonderful addition that we did not ask for but a shame that important moments were still missed. Matthew gave us a day of schedule & said he would amend it to include the 2nd photographer. I never received this new schedule. I emailed him 3 days before the wedding, but I never heard from him until he showed up at the venue on the day. Another missed photo was our entry way (seating chart, photo booth, etc). I think those shots are pretty standard. For video, there was no footage of the ketubah signing but there were photos. Where was the videographer? We walked down the aisle right after this so the fact that he missed the signing & part of the aisle was concerning. When I got my photos, there was 1 major shot of the whole bridal party in front of the venue but 2 of the people in the photo weren’t ready. He kept saying it was against policy & all to share all photos with me & stated that he gets the final say in which moments are shared of the big day. I expressed concern of 2 photos - family in front of the venue & another of my sister & niece as my niece’s eyes were closed. Matthew said he can’t share other shots with me regardless of my disappointment. I may have misunderstood the meaning of Raw Files, but all I asked about were 2 photos in particular, as they both were clearly not the best photos. After much back & forth he finally gave in & sent me other shots of the group photo & these shots were better than the 1 shot he shared with me. The 1 of my niece he edited sloppily to open her eyes & the photo didn’t improve. I was upset that photos of key people in the wedding only had one shot. For the few missed shots, he offered a $200 refund. We then spoke about this refund for over a month before he finally sent over the $200. Overall, they were affordable & did take beautiful photos. But they missed some key moments that were previously discussed & important to us & we cannot get those back. He could also really improve with communication as you do have to follow up a lot.

o get the final video!

it would have been such a cool touch however our venue would not allow the drone. Barry was our videographer and he was absolutely fantastic. He was so respectful and we got along great. He made the entire thing a very smooth process. After the wedding we received the video very quickly and it was so good. They did a great job.

he price!!! Thank you Andrew!!

e so much trust in Matt and can’t wait to see what he creates for us. He was so patient the day of and I know he got some good shots. During these crazy times, it’s so important to have trustworthy vendors. Matt was on time and ready to work. I highly recommend using him as your videographer!!

affordable and gave us the memories we were looking for for our special day. I would definitely use him again!

Highly Reccommended!

oughout the reception and wedding day. Would Highly recommend!

municative, and captured our big day in a way I didn't think was possible. We requested that he capture drone footage of our venue, and the resulting video was spectacular. When life finally allowed for us to view our wedding footage, we noticed that the ceremony had a glitch in the video. We promptly reached out to Matt, who then sent us a replacement copy of our ceremony DVD, as well as provided us with a digital copy. His kindness and availability to do this for us 2 years after our ceremony is unforgettable. I will always be thankful that we chose Matt and Secret Fire Media to capture our special day :)

dn't have asked for anyone better to capture those moments!

are so hapy with everything. Thank you!!

we chose them. However, my experience with the vendor and some quality issues with the media products compel me to recommend going with a different vendor for photo/video, even if it means spending a bit more money. After booking photography and videography with SFM, the owner became difficult to get in contact with. I was planning my wedding from afar so my opportunities to meet with him were limited. After missing one opportunity because he never returned phone calls or emails, I threatened to hire a different vendor and he suddenly got back to me. We met the second time I was in town and discussed plans. All seemed well until about a week before my wedding: I wrote and called to check in with him, but no response right away. This made me very nervous. Much like many of the other reviewers, he emailed me 3 days before the wedding to say he had a family emergency and that he'd be sending a second shooter. Obviously this was nerve-wracking but I can't say after the communication issues I was surprised. The shooter and videographer showed up on time and were generally non-invasive which I appreciated. The photos came in about two months which wasn't too bad, but my main issue was with the video. I noticed SFM was posting video highlights in August on their social media of weddings that took place after mine (programs with July dates were showing up in their posts) so I emailed to ask about my video, I believe more than once. He said the video wouldn't be ready until OCTOBER, which was two months away. This really bothered me given that later weddings were blatantly posted on social media two months before I'd see mine for no reason. When I got the pictures, most of the photos were great, though she only got one shot of each family photo and some had blinking family members and that sort of thing which seems careless - I'm sure this would REALLY bother some people. That being said, the majority of the special moments were captured and that is what I cared about the most. The video is a slightly different story - it clearly matters if the person who is editing it was there, because he just made a supercut of the basic moments without including footage of more unique moments that were kind of a big deal (ex: my parents cut the second piece of cake because they had been married longest out of everyone there - photos, but no video) which I really wish I had footage of. Furthermore, the footage was advertised as being in 4K and it is not, it's 1080p, and the raw footage we were expecting to get based on the ads was nowhere to be found in the DVDs he sent. I didn't bother asking for the raw 4k footage that was advertised on the website because working with this company was so frustrating that I just wanted to be done with it, and I knew they weren't going to have it anyway since the operation is obviously so shady. I'm giving 2 stars since it was affordable and SFM at least made sure someone showed up and I got products from the day, but the overall experience was so unfortunate. It is definitely worth the extra $200-$1000 to spring for a company with a bit more professional integrity so that you don't deal with even more stress on what is probably the most stressful day of your life as it is.

wedding, he EMAILED us and told us he was unable to work our wedding, and sent someone we have never met before. We were of course upset that the person we sat down and discussed our wedding plans with a year and a half before our big day was not going to be there. Thankfully, his colleague did a wonderful job, but Matthew was the one to edit our video and send the footage to us. Matthew sent us our footage way later than the date on the contract, and when we would ask him the status on our videos, we would get no answer. Finally, he uploaded some videos for us to view on the Dropbox, and our cd arrived shortly after in the mail. After viewing the videos he had sent us, we started to realize there was A LOT of footage missing from our special day. Raw moments that were important to us. He finally sent them over to us, very sporadically.. not all at once. We noticed in the “highlight” video he created, there were some shots from the drone that we paid extra to have. As we were watching, we noticed it did not look like our wedding day. The trees were very green, and it was a cloudy day. Our wedding day was a sunny, fall day. I sent Matthew a few emails asking him if he could just send us our footage of the drone so we can view the rest. They got a lot of cool shots, such as the drone zooming in on us and zooming out and going back up into the air to get the whole venue on that beautiful day. He replied back to us the quickest he ever has saying that our drone footage was “corrupted” and that he would refund us. So, instead of being up front about losing our footage in the first place he added someone else’s wedding day videos into our highlight video to make us believe that was our drone footage, when in fact it was all lost. We were completely devastated with this whole process, and I was really not expecting to have to write this review at all, but I would like to let other people know while they plan their wedding.