Serendipity Bridal And Events

stunning dress at my first appointment. And even though everything is by appointment, they were always very accommodating by squeezing me in when needed. When my dress arrived at the boutique and I went to try it on, they made my fitting during the same appointment. The only critique I have is that I wish there were smaller sizes carried in store for sizing references, the smallest size carried is a bridal size 6. Janice and her staff are very professional and attentive, putting the customer first. I lost count of the number of compliments I received on my dress, it was THAT stunning! I would absolutely make the hour drive each way to the boutique again if I had to do it again, it was worth it!

ding in Italy while I was in the shop, but even if I hadn't, trying on dresses at Serendipity would have been one of the highlights of my wedding planning experience no matter what.

for themselves. Janice and her associates are not very helpful or trustworthy and need to improve their customer service.

uld fit as perfectly as possible. I would happily recommend Serendipity!

ove that you had a lot of variety in dresses!

h and expresses a good environment. My consultant Jess was the BEST!!! Very knowledgeable, kind, honest and made me feel calm during this much so stressful decision. She listens and provide great insight. I most definitely will be sharing my experience here with others. I he world needs to know about your gem. The personal touches and everything about your bridal salon speaks everything elegance and such a breathe of fresh air.

r your time & patience. It was definitely worth the five hour drive!

to the store looking for an A-line style dress and I walked away with a form fitting dress. The staff was extremely helpful and made me feel that they were there to help in anyway and they had a lot of knowledge of the dresses and styles.

aging and extremely kind! The whole appointment from the beginning was fun for my entire bridal party that joined me. Jessica helped bring my vision to life. She kept my hopes up when a dress wasn’t fitting right or not what I was looking for, until I found the dress that brought me to tears! We even celebrated with a champagne toast! I couldn’t have imagined a better experience!

and helped bring my gown vision to life! I also appreciated how everyone took their time taking my measurements and explaining the alteration process. I could not have asked for a better wedding gown shopping experience!

s BEAUTIFUL dresses, more than I could wrap my head around. Jess was so helpful in identifying dresses to try on and fitting me in them. She was so sweet and all of her input was very knowledgeable and encouraging. She would take me aside to hear my opinion and help me think it through. She kept asking if I found the experience useful, and truly read my reactions to help pick out dresses to try on. She was not satisfied until my face lit up for a dress. Then she was not pushy to make the sale and told me to take my time to decide. I honestly would not change anything about the experience and the shop was well worth the hour drive from my house (each way)! I’m so grateful and truly loved my experience! I look forward to the alteration process with this shop! Their shop also has event planning and invitation services as well as mother of the bride and bridesmaid dress selections!

g and complimented the venue-a historic B&B in Fredericksburg then Covid hit and the wedding was postponed until this past weekend. Janice and her team were very helpful and we decided to employee her wedding event planning as well. We had 3 months to plan a whole new wedding-now in the winter at another venue (unfortunately our original venue did not survive). While it wasn't the setting as the first choice, Janice did a beautiful job changing this warehouse space into an elegant affair. The attention to detail was amazing from flowers to tablecloths, lighting and fun attributes such as a fog machine and snow making to the light sticks on the dance floor made it a memorable event. My youngest daughter is now engaged and we will use her and her team again.

to purchase my dress here!

n to detail. Thank you, Jess!

y dress came in, they call me immediately and the fit was perfect! They even offer dress storage for no charge, so I don’t have to worry about my dress getting damaged or someone seeing it before the wedding. I’m so glad I chose Serendipity for my dress, and I’d recommend them 10x over to anyone getting married.

. That dress became MY DRESS!!! Such an amazing feeling. Not to mention it had everything I wanted in a dress and came in below my budget!!!

s! The whole experience was stress free! I felt comfortable and supported throughout the entire appointment. Thank you Serendipity and thank you Jess!

zed, neat, and clean. The whole staff was great from the time I booked my appointment until the time I left the store. The best customer service I've every had. I can' wait to work with Ally again. She was fantastic.

. So we told them we were going to lunch across the street. Then the owner got extremely rude and told us she didn't think we were going to come back. We assured her the bride just needed a minute and then the owner insinuated my sister was PREGNANT because her wedding was on a tight timeline. Totally uncalled for! Needless to say, we DID NOT come back. Now I am engaged, looking for a dress, and will never step foot back in this store.

but was looking for a better price on it. I did end up finding another boutique that had the dress for slightly cheaper than Serendipity did, BUT the customer service I received over the phone with Serendipity when initially calling about their inventory was superb so I HAD to book with them instead. First off, their building is absolutely gorgeous. It's tastefully decorated, clean, well kept, very organized. and spacious. Second, it's a one-stop shop! They offer so many services to get your wedding planning done. Now, onto my actual appointment. I had the wonderful opportunity of working with Jessica. She knew I had come looking for a specific dress so she pulled that off the rack and asked if I wanted to try on any others, whether they were of similar style or not. Since we had driven an hour and a half to get there, and I will probably never have a reason to go wedding dress shopping again, I said why not. Let me just say that I am SO glad and grateful I did because Jessica found an even more perfect dress than the one I originally wanted. After I said yes to the dress, she let me know that the dress came in a few color options. The dress I had tried on and fallen in love with had the champagne underlay but I was curious to see what it would look like with an ivory underlay. Without hesitation, Jessica pulled an ivory skirt and clipped it under the tulle of my dress - this made making a decision so easy. We continued on to get measurements, she explained what the rest of the order process would be like, and offered a champagne congratulations if we wanted it (we had to decline because I was in a rush to get back home but loved this touch). Jessica was so much fun to work with. She was thorough, she was opinionated enough without being pushy or swaying me in any direction, she was extremely kind, and had so much enthusiasm. It was definitely worth the trip to Serendipity and I would highly recommend any bride work with their team, especially Jessica, if they have the chance.

smiling faces when you walk in, to the various selections of gowns. Jess was the young lady that assisted me and she tried her very best to make sure I found THEE dress, and I did! All of the women in this shop were welcoming and helpful.

nd patient while I was trying on many wedding dresses. She really wanted to ensure I loved every detail about the dress. I would highly recommend Serendipity to my friends and family!

isit feel special for your big day!

it to her sentries and came to find out it was a used dress that had cake and wine 🍷 all over it. My poor mother was in tears!! UNACCEPTABLE!! Two: - my wedding dress. Never get alterations here. You will not get your dress till the day of your wedding. Remind you I bought my wedding dress one year before my wedding. I was well prepared . They had my dress for 8 months!!! Was in there several times and still they refused to listen on what I wanted my dress to look like.(all I wanted was alterations and even the alterations lady from serendipity said “easy after I got extremely upset requesting for the sentries)I paid $600 for them to do what I requested but Janice refused to do it!! Said it would be to hard!! They finally finished my alterations the day before my wedding. My wedding dress experience was not fun. They stressed me out even more having me crying in front of my friends and mom. UNACCEPTABLE!! -they also ordered wrong color veil. Also got that day of wedding. So yes. Beautiful wedding dresses. But just be careful with this company!!

o last dress fitting at this chic boutique. The customer service was profound, and my family became fond of the store owner, Janice, and her kind family.   I tried a few gown stores before my first session with Janice, and I can honestly say nothing compared to the service I was given at Serendipity. When I first arrived, I had a sit-down consultation with one of the members of the boutique. My mother and I were served with water and treats for our convenience. I was then asked what style I envisioned for my gown and was quickly shown to their showroom of dresses. I was then escorted to the try on area which was set up with a robe and a board that read “It’s Your Day! Shannan”. These details of personalized services made this gown try on experience distinctive than the others. Serendipity’s glamour and charm gave me a sense of bridal bliss before trying on a gown. I said “Yes” to the dress on the second gown I tried on and up until that moment, I never felt more like a bride.   I was very gratified with my service that I reached out to Serendipity in regard to a fitting for my husband and his groomsmen for tuxes. My husband has very particular taste and could not find the tux jacket that matched his criteria at other suite specialty shops. Janice was able to find a tux that he preferred and an additional tux jacket for the rehearsal dinner within minutes of me bringing the search to her team. Shortly after finding his tux, the entire groomsmen party, including my own father was fitted for their suits. One groomsman was out of state during the fitting. To accommodate him, Janice was able to take his measurements over the phone. The tux was then shipped to his location for his convenience.   Our wedding date was September 6th, 2020, although our wedding was perfect, we did have the effects of the pandemic whilst planning for our big day. One thing we did not have to worry about was our final fittings leading up to our wedding. Janice and her team were in contact with myself and my husband throughout the shutdown. We received updates notifying me of my gown arrival, which I then scheduled a fitting appointment for. Once the shop was open from the quarantine my mother and I were greeted by a Serendipity Representative to do a temperature screening. Upon our entry into the boutique, we were then met with soap and a warm hand towel to sanitize. This was a much better alternative to antibacterial gel for each client’s utilization. The luxury of using hand towels gave us a prestige experience while securing our comfort of sanitization.   Overall, my family could not be more content with the service we had at Serendipities Bridal. It was a pleasure to become acquainted with the wonderful staff. My husband and I are in the hopes of celebrating our 10-year anniversary with another ceremony. I know where I will look first for my gown. I look forward to working with this elegant and refined bridal boutique in the future.

veryone made me feel comfortable in the skin I'm in! Thank you so much for helping me to find my dress for my special day! #IsaidYEStothedress!!!

ecommend giving them a try if your looking for your perfect dress!

my party. It was a great experience. Go check them out!

I loved!

my dress. I cannot say enough about how awesome Serendipity is. They always make sure it is what you want and feel comfortable in. They always reassured you with any questions that you had. They welcome you with drinks and cupcakes (: Such a great experience and soo glad I choose Serendipity.

e real when I found the dress of my dreams. The staff is wonderful, personable, and are genuinely happy and excited for you. They don’t try to push a dress on you and are understanding of your price range and accommodate with you as much as they can. Highly recommend this lovely store to anyone!

we were buying a dress during the Covid pandemic. The dresses are extremely beautiful and there's a wide variety to choose from, as well as accessories. The seamstress was great too, I really enjoy my time there. I said yes to a dress on 6/1/2020!!! Thank you to Janice, Jessica, and Taylor! Oh and the location is in LaPlata now, super convenient and stunning interior decor!

op in person I was thrilled that one of gowns was even more gorgeous when I tried it on! Thank you all for your patience and expertise, I highly recommend Serendipity for any bride.

to try on pretty much any dress I wanted without ever feeling the pressure to have to buy something that day. We were shown ideas and examples of linen suits for my husband and ideal dresses for our daughters to wear (We are doing a 10 year Vow Renewal at Puerto Rico in 2021.) The whole experience was absolutely wonderful! I high recommend Serendipity Bridal and Events to anyone looking for their dream dress, or special events.

th a heart filled with gratitude and a vision closer to one of the happiest days of my life to come. The time Janice and Jessica gave me was nothing less than generous. They each paid such close attention to the detail I didn't even realize I wanted. They were honest and giving in the opinions and expertise. Make Serendipity your first and only stop in finding your wedding dress. If you have any indecisiveness, it will only be having to choose between the vast number of simply gorgeous gowns. Thank you Janice and Jessica. The memories I made in your shop will stay with me forever.

with choosing them as my bridal salon and getting my veil, dress, bridesmaids dresses and the suit rentals from them 😊 HIGHLY recommend!!

elivered two weeks later and altered it perfectly in time for my wedding day. I cannot say enough about the service I was given at Serendipity and how these ladies treated every time I came into their shop like it was my wedding day. Thank you, thank you, thank you!!

onsultant, really hit the nail on the head and found the perfect dress for me on the first try!). And, as soon as I said yes to the dress, she found the perfect veil, hair piece, and earrings to complete my look - she really brought my vision to life. I also really appreciate how Serendipity is a one stop shop - they have everything you could possibly need including top notch seamstresses. My dress was tailored perfectly and with plenty of time to spare - not once was I worried or stressed that my dress wouldn't be ready in time. Plus, the shop is gorgeous, and the staff are so helpful and professional. They really personalize your dress shopping experience and make you feel like you're part of the Serendipity family. I can't recommend them highly enough. If you're looking for your wedding dress, this is the place to go!