Serendipity Bridal

For someone who has never gone dress shopping or had any experience with fancy, long dresses before, Sara at Serendipity Bridal made me feel extremely comfortable! I highly recommend shopping for your wedding dress here! They are a small boutique in Austin with an wide selection of dress and various designers, aka Alyssa Kristin, who has the best wedding gowns. The process was very easy, and I felt reassured in my decision. I am now a million times more excited for my wedding!

I shopped around looking for a unique dress that didn’t look for the same old thing. At Serendipity I found so many, it was hard to choose. But the person helping us helped me so much and I picked THE dress!

I came on the day that Serendipity was having a sample sale. I didn’t think I’d find one, but I did! Sarah did an amazing job helping find a dress for my big day. If you’re looking for a wedding dress in the Austin area, I recommend serendipity 110%.

I came to Austin, TX to visit my best friend/maid of honor to try on wedding dresses for the last time before I committed to a purchase. I already found a lovely dress back in California but wanted to have the dress "trying on experience" with my best friend. After we fumbled booking a reservation at a bridal salon which we thought was in Austin but wasn't - we were so lucky to get a last minute appointment at Serendipity Bridal. It truly was serendipitous as I ended up finding the wedding dress of my dreams here! I decided not to go with the dress I planned for back in CA and I purchased my dress, veil, hairpiece and earrings all with my stylist Sara and the owner/manager Kayte's help! Kayte was fully transparent with me about the dress, designer, ordering and everything else- which wasn't my same experience at other salons. Kayte was also cool as can be and very hands on. I am so glad I came to Austin and serendipitously found my wedding dress! An added bonus was no $ales tax in Texas and they had affordable shipping out of state!

I had a great experience trying on dresses at Serendipity! Everyone was very supportive and professional, creating a welcoming environment to pick the perfect dress. They were also very responsive to any email I sent with questions. Thank you Serendipity!!

I had the best experience with Nichole at Serendipity Bridal! I was extremely nervous about dress shopping because my wedding was only 4 months away, but she let me know immediately that was not an issue and that she could get anything in the store in time for our wedding. I can't say enough good things about Nichole! I ended up finding 3 dresses I loved and she let me come back the next day to try on the one I ended up buying one more time and pick out all of my accessories! I truly couldn't have had a better experience! Thank you Nichole!!

Loved the place, really feels magical. Had to wear face masks but they went out of their way to make it special. The dresses were gorgeous! Our sales associate was extremely helpful and provided a great experience!

Amazing customer service, so polite and thoughtful. I felt very listened to and ended up finding a dress that fit what I was looking for exactly! 10/10

Very easy and fast experience- probably since Jill was so helpful and knowledgeable, and knew my style exactly as I walked in. I researched a lot about dresses and chose Serendipity as the first place to try on dresses since I found a designer they carried that I loved, with one dress in particular that I had to try! Well that first dress I tried on ended up being the one, hands down. They walked me through other options, and helped solidify my decision. Who knew finding the dress would be the easiest part of wedding planning??!

I got my bridal gown from Serendipity. They really have a nice selection and they were extremely helpful and nice! Thank you!

The best experience we had dress shopping! The shop is amazing and suggestions and customer service was incredible. So fun!

I loved my visit to Serendipity Bridal! They have a great selection of dresses and the staff was very friendly and helpful!

I loved visiting Serendipity Bridal! The store was adorable, the staff was extremely friendly, and they had a wide selection of dresses to choose from. I was looking for a modern, elegant dress with no embellishments and they had so many dresses that fit my style. I ended up finding my dress there! I am so glad I visited serendipity bridal and am thankful to Nichole for all the help. Can’t wait to wear my dress on the big day!

Ironically my sister and I both fell in love with our wedding dresses from this boutique two years apart. Similar situations - been to several shops and yet to find unique. Kayte was AMAZING! She has such an artistic soul and truly focuses on making sure the bride finds the dress of her dreams. Kayte knows her designers and also is intuitive when it comes to helping brides find just the right look and fit. No pressure and an easy process - even the accessories are unique and chic. I would highly recommend Serendipity Bridal for any bride looking for a one of a kind look/feel. Loved my experience!

WOW Nichole truly went above and beyond for me and my experience! Her genuine, stylish, and patient expertise AND presence allowed me to pick THE dress. She listened and asked authentic questions and she treated me like a friend whose ultimate goal was to make me happy! The dress selection was impressive and the customer service was everything I could have hoped for and more! Thankful for this shop and appreciate Nichole so much!

If you want a dress that is fashion-forward: THIS IS YOUR STORE. I went to several shops, but nothing compared to the selection at Serendipity. Kayte was honest, creative, and made me feel comfortable. I personally have very few "must haves" for my wedding, but looking and feeling confident in my dress is the ONE thing I care about- and thank goodness for Serendipity, because they made that a reality. The store is like a museum full of amazing dresses, super clean, and provides a first-class experience.

After five bridal appointments I finally ended up at Serendipity and found the perfect dress. As soon as we walked in, my friends and family noted how this salon had the best atmosphere and dress selection. I ended up with a beautiful dress from a designer I hadn’t seen at any other salon. And Nicole was fantastic, she was so helpful and patient. So happy I purchased my dress here!

Absolutely LOVED my experience at Serendipity! Nichole was so helpful in finding the perfect dress in my budget and also was an all-star helping find my accessories and making sure I got them in at the right time!

My wife and I had the absolute greatest experience at Serendipity Bridal! We made an appointment with them approximately 6 months before our wedding date of 2.2.2020 (we were definitely cutting it close)! We were a little apprehensive with our whole wedding dress search as we are a same sex couple and did not know how the process would work with two brides searching for dresses together and/or how we would be received at a bridal shop. More importantly, my wife and I were both VERY selective on the styles of dresses that we both wanted to wear, so we knew it might be a challenge to find our perfect dresses in a short amount of time. Well Serendipity Bridal exceeded our expectations as we were received with nothing but LOVE, excitement, acceptance, and open arms!! Nichole and Kayte were so AMAZING to work with, as they were warm, funny, genuine, caring, attentive to our needs, and very knowledgeable in their craft! We felt so at ease with them, they were like family to us, and they made our wedding dress search incredibly seamless! We were both able to find our DREAM DRESSES on our FIRST and ONLY visit! There was NO need to make appointments anywhere else! We still can not believe how easy and (non-dramatic) this whole process was for, not one, but TWO BRIDES. So from the bottom of our hearts, THANK YOU Serendipity Bridal for making our wedding dress dreams come true! Nothing but LOVE for you guys!

After a long day, stressful at points, of dress shopping my last appointment was here at Serendipity Bridal. These girls were OUTSTANDING to say the least. Extremely patient and kind, every one of them. The most important part was that they actually listened! I told Jill what I had tried on to that point and what seemed to be working. She pointed me in a great direction to suit my style best. All of the girls were so uplifting and making me feel confident and beautiful. I am so grateful that I got to walk away from this experience not only with a dress but feeling confident about it. Thank you for your expertise and advice!

If you're looking for a wedding gown in the Austin area, look no further than Serendipity Bridal! They have an amazing selection of established and up-and-coming designers and offer wonderful customer service. After 3 failed bridal shop appointments in my hometown of Chicago, I continued my search in Austin where I was living at the time. The second I walked into Serendipity, I knew I'd found the right place! They had so many form-fitting, sleek gowns compared to the tulle-heavy selections in Chicago that weren't my style. Brigitte helped me find a variety of gowns to try on, and we narrowed the selection to 2 Alyssa Kristin designs. I decided to think it over and came back a week later to try both on again. My mom and bridesmaids all live in Chicago so I was alone for the appointment, but Brigitte FaceTimed them for me so they could be involved in the final decision. That was the day I said 'yes' to the dress! Fast forward 6 months later, my gown arrived and it was too small! While my measurements had called for a size 2-4 (we ordered the 4), the designer didn't require a shoulder measurement and the dress was too tight in the shoulder area. Needless to say, I was incredibly upset and stressed as I didn't have another 6 months to order a new size and most gown purchases are considered 'final sale.' I called Serendipity in a panic and they made it a priority to help me find a solution quickly and calmly. They offered to exchange me my gown for their sample dress which was the gown I had tried on in the shop and was a size 6. They assured me the sample was in great condition and sent me tons of photos so I could see for myself. They also credited me back part of my original payment so I could dryclean the gown. I mailed them my gown and they immediately sent me the sample gown. What could have been a nightmare situation was resolved so quickly and easily because of Kayte and the Serendipity Bridal team. Kayte and Brigitte, I can't thank you enough for helping me find the gown of my dreams - in my correct size :)

After visiting three other bridal salons in Austin before Serendipity, I had narrowed it down to two possible dresses to wear for my wedding. But after trying on the first dress at Serendipity, those dresses were no longer in consideration. I ended up loving all four dresses that I tried on here the most, and as soon as I put on the last dress, I knew! They have dresses of all costs and designs, but what I love about them is the uniqueness and attention to detail! I ended up with a dress that I never would have originally thought about myself wearing, but I LOVE! The team was all extremely nice and made me and my group feel very welcome, and Kayte was so helpful in helping me find the perfect dress AND veil. Here you aren’t paying the for the brand, you’re paying for the quality of the dress. I can’t wait to get married in my dress!!

Jill and Katie were the absolute best. My experience was so special and I felt so at ease! They were able to help me find exactly what I was envisioning and tailor it to my personality! I would recommend this bridal shop to every bride!

Oh my goodness I had the best experience at Serendipity Bridal! After going to a few lovely and not so lovely bridal shops my family and I went to Serendipity Bridal on our last try. I honestly thought I would never find "the dress", just a dress that I would feel happy in and love but wasn't absolutely head over heels for. Then, I met with Kayte and saw Serendipity's gowns. Kayte - thank you so much for the wonderful experience and for helping me find "the dress"! P.S. They have the most unique, thoughtful selection of bridal gowns I've ever seen!

I didn't end up saying yes to the dress here, but I wanted to leave a review about how great this place is! It is a beautiful store with a nice selection of gowns, and many of the designers they carry offer several customization options which I thought was really cool. Kayte helped me and was amazing! She is such a professional and is so sweet. I highly recommend going to Serendipity!

I made my appointment at Serendipity Bridal two weeks after getting engaged and WAY before I needed to be looking for a dress, primarily because mom and two sisters were in town and, given that we're scattered around the country, I thought it might be the only opportunity I'd get to try on dresses with them. Thus, I was totally expecting to just have a look around, check out some options, and enjoy time with the fam. Jokes on me! An hour and fifteen minutes later, I'd done the thing. Making a quick decision like that is VERY counter to my nature, but Nichole and Kayte were so helpful, understanding, and affirming that I felt comfortable and ultimately really thrilled about doing so! They listened to what I wanted (and reminded me of it throughout), effectively wrangled my mom and sisters as they pulled dresses for me, and offered just the right amount of feedback. I love my dress and am really grateful that the one (surprise!) bridal experience I had was such a pleasure!

Nichole was awesome. She was respectful and did not make me uncomfortable like some of the other places when I was changing. I went to a few places before coming here. She was patient(I had a HUGE group) and she knew what she was doing. She recommended dresses based on what she could tell I liked and was very useful for finding my perfect dress. Recommend 10/10!

I bought my dream dress at Serendipity Bridal last weekend and had the absolute best experience. The staff was welcoming, knowledgeable, and patient. The boutique was warm and not overcrowded which made for a very intimate and special appointment. If you are in the Austin area, I cannot recommend Serendipity Bridal enough.

Honestly! The most wonderful day EVER! I’m so excited and thrilled with my dress’s. Yep that’s right 3 ! I’m in Fantastic hands with Kayte and the Serendipity team.❤️ And last but CERTAINLY not least! Chantel & Tyler!!❤️❤️❤️❤️❤️❤️🦋🙌🙌 Chantel Lauren designer, check her out! I will be wearing this entrepreneur team’s MAGIC on December 14, 2019 Austin Texas! Bring it Y’all!🤠 Love, Danielle Danielle & Walter❤️

This was the 7th store I went to looking for my wedding dress. I kept seeing all the same dresses over and over again but not here! Other stores I tried on one or two dress that I would have been just “settling for” but at serendipity I had 8 dresses I was so love with I wish I could have worn all of them! Everyone there made it the easiest appointment possible and I can’t thank them enough!

I had a great experience at Serendipity Bridal and working with Kayte. I went in with my mom and two friends when I was in town visiting. It was the only bridal shop I went to because I found my perfect dress there, which completely shocked me because I went in with very little idea of what I wanted. We picked out several different styles, the range of styles they offer is excellent, and Kayte helped me figure out what it was I liked and disliked about each style. I left my first hour-long appointment without having made a decision but when I returned the following day, Kayte picked out 5 more gorgeous dresses to try on. I ended up falling in love with the one that she saved for last (she totally knew it would be the one). She is a great listener and I wouldn't have been able to make a decision without her guidance and expertise. Throughout the process Kayte talked me through the designs and fabrics of each gown so I felt like I was building up my vocabulary to understand and describe dresses, which was super empowering. I really care about knowing where the clothes I buy come from and Kayte was able to talk about the designers and the shops where the gowns are made. She has a wealth of knowledge and passion about the bridal gown industry. She obviously only orders from designers that make quality garments. If you're an ethical fashionista/bride, this would be a great bridal shop for you. I would recommend this shop to anyone. They take customer service very serious. The shop is gorgeous, roomy, bright, and clean inside. They have very classic styles, the latest trends, and colorful and unique dresses. But most of all, they'll make you feel comfortable, stress-free, and special.

This was the 3rd bridal boutique we visited and before we even walked in my mom was saying this is the place, there is reason it is called Serendipity! She was right! I found the most perfect dress and was able to customize it to my liking and Nicole helped us out so much by seeing us twice that day ( I had one more bridal boutique appointment). It was a wonderful experience and we toasted Champagne when I said yes to the dress at Serendipity :).

Gorgeous selection of gowns, and amazing service! I didn’t feel rushed here like at other bridal salons I visited. Highly recommend!

IF YOU ARE IN THE AUSTIN AREA, GO SEE NICOLE AT SERENDIPITY!!! I bought my dress this past Sunday and I CAN NOT BE MORE IN LOVE WITH IT! Not only were the dresses here stunning, but the prices were really reasonable! I had Nicole as my stylist and I have to say she was the sweetest girl ever. She let me rant and rave about really everything and was so beyond supportive. When I said yes to my dress she jumped up and down and was just as excited as everyone I was with! I really loved having her be part of this experience with me! I hope she is there every single time I come in because she is truly a sweetheart and I just loved her company. I am so happy I found my dress here!!

I had a wonderful time at Serendipity! I found my gown here, but even if I hadn't this was the best experience of my 4 appointments. The staff was incredible. Kayte helped me, and she was professional, lighthearted, and offered much needed feedback. She asked great questions about the night, the vibe, and what would fit my personality, all steering me toward a dress that didn't just look good in the moment but one I'm confident will set the tone for the evening. She really nailed it, and I can't say enough how much I appreciated her help. I highly recommend Serendipity. As someone who was dreading dress shopping, they made it fun, easy, and they got me even more excited for the big day.

I bought my wedding dress here in December and had a flawless process! I had fortunately found out about a sample sale, scheduled an appointment, and went in with very little idea of what I liked. I was open to styles, especially because I knew that dresses available in my size might be limited. I was able to try on a dress that fit perfectly. I walked out the door with the dress the same day! I had no idea I'd be able to afford a Pronovias, but with the sale it fit the budget perfectly. I didn't go through Serendipity for alterations, but the service I received in the store was phenomenal. We were given prompt attention and she helped me make sure I had enough options. Between the prices and the service, I'd highly recommend Serendipity!

The people at Serendipity are so down to earth and easy to work with! They show you their options and let you pick out dresses to suit your style. I felt no pressure to pick a dress and actually fell in love with the first one I tried on! They are unique and friendly, making it the perfect place for the any bride to shop for her dress.

Kayte has hands down, the best customer service I experienced when dress shopping, plus her shop is top of the line. The store is big and open and airy and has great lighting. I didn't feel cramped or overwhelmed. Their decor in there is so cute too and they even had a photobooth so we could take some fun photos for the memories! Kayte is extremely professional and she definitely knows what she is doing. When you arrive, she spends time getting to know you and what you envision and want so that way you have the best use of the appointment. I liked that she explained how the time would go so I knew what to expect. You can tell her experience level on the way she helps you get in and out of dresses. She is so respectful and kindof looks away as you are getting in, to give you some privacy, but carefully helps you get into it so you do not damage the dress. I felt so comfortable around her and not awkward like a half naked girl in front of a stranger. She talks through the alterations process and recommendations. This was hands down the best experience I had dress shopping.

I cannot say enough good things about Serendipity Bridal and their amazing staff! They were so kind when I first came in, and their large selection of dresses makes sure that there are plenty of options for brides within every budget. I found my dress here after looking at 3 other shops around central Texas. The dress itself didn't look like at all what I was originally wanting on the hanger when they brought it in, but Katye had really listened to what I had said I wanted in a wedding dress. They already had some custom alteration ideas in mind that made it the perfect dress for me! The shop also provides a list of seamstresses, and they assured me of one from their list that would be able to do the alterations correctly and just in time for the wedding (my dress needed to be rush ordered)! I would highly recommend looking for your dress at Serendipity!

I went to Serendipity June 2019 and it was a FABULOUS experience . I found their dresses to be the best quality (as well as the sample sales) in town. I worked with Bridgette who was an angel! She has a very calming demeanor that was so appreciated during this process. I found Bridgette to be an excellent listener mostly to me (but also incorporated the peanut gallery with me). She was always reassuring and accommodating for me in my final decision frenzy. I'm thankful to Serendipity and Bridgette for such a wonderful experience in which I could "Say Yes to the Dress".

I found my absolute dream dress at Serendipity Bridal! Not only were all of their dresses gorgeous, the customer service was wonderful. Brigitte was so nice and really listened to what I liked/didn't like and kept my budget in mind with every dress she recommended to me. I loved how large and spread out their dressing rooms were and the privacy they provided, unlike other salons I went to. It felt like we were the only ones there, which made my experience even more special with my mom and sister who flew in from out of town. To top it all off, there was tons of natural light to help see all of the beautiful detail in each dress I tried on. I was anticipating the process of finding my perfect dress to be extremely stressful, but Serendipity bridal truly made it a stress-free experience and not once did I feel like they were pushing me to buy a dress or rushing me through my appointment. They pay close attention to detail, and in my opinion, have everything covered in making your dress buying experience perfect. I highly recommend Serendipity Bridal! My childhood dreams of trying on wedding dresses were exceeded at this salon. Thank you, Serendipity Bridal! I can't wait to walk down the aisle in the most perfect dress.

GUYS! If you’re looking for your PERFECT DRESS, look no further!!! Serendipity was amazing start to finish. They listened to what I knew I wanted, what I knew I didn’t want, and my budget. They helped me pick out 8 dresses or so and my Dress was the second one I tried on! It was that easy! The way I was treated I never felt rushed or pushed into any purchase. I really felt like a princess. Highly recommend ladies!!!

I had a FANTASTIC experience here. I came to the store for their bi-annual sample sale as I was looking for a dress for my wedding in 3 months. Even though I called only a few days before the sale, they were able to accommodate me. The store was super clean and nicely decorated-bright, light, and airy. I worked with Brigitte and Kayte. Brigitte was my salesperson and Kayte was the manager. Brigitte outlined the rules of the sale very clearly and we got to work. There were only a few left in my size as I was shopping the sample sale but we grabbed a few and tried them on. The dressing rooms are clean and really large with beautiful light up mirrors. All of the dresses were beautiful, clean, and a good price (for bridal gowns!). Brigitte was very patient with me as I tried on gowns and texted and called and texted my family some more about the top contender. Kayte and Brigitte went above and beyond for me, and I am so thankful for them both. Come here; you won't regret it! (P.S. they very clearly advertised the cancellation policy for the sale)

The people there are amazing! They offered champagne were so nice and just great customer service. They really wanted to help me find the perfect dress for my special day! Went to three other places in Austin and Serendipity bridal was the best by far. And they have such beautiful gowns!! Thank you so much for making my day so special.

Really beautiful selection of dresses! Also great customer service. If possible I would recommend going in during the week as it is less hectic. Had a great experience and service from Katey! She made me feel so comfortable and helped me make my decision and was knowledge on alterations, sizing, and rush ordering. Thanks serendipity :)