Serra Plaza

Hello Katie Today is 2/5 I haven’t heard from you since Sunday. I’ve been speaking to this venue since 1/27, trying to get an appt for 7 days and now you’ve gone silent. I may drive over and see if there is someone there that can actually assist me.

Venue was beautiful and because of that, and maybe only that, I'm glad we chose it. My husband and I both agree they could do SO much more with this place. CONS: • It takes a few days for a response and you probably won't get all your questions answered • Lots of rules and limitations; not flexible • A few important items came up on our final walk through that we felt were big things and should’ve been mentioned before we booked • On the day of our wedding one staff member of Serra Plaza, who was working our event, was very rude to me. I was very taken back and offended as a customer and the bride. • Preferred (as in you have to use them) list of food vendors and if the vendor you choose doesn’t have bar option you only have one choice to choose from: Cocktail Concierge and they’re the worst at getting back to you. • Wedding can’t start til 6pm on Friday • Noise ordinance at 10pm and you must move inside • Expensive with lack of customer service: o Friday Wedding: $6,500 for venue only and for only 5 hours (I think it was $600 per additional hour) o Pews: $250 o Chandeliers: Range from $50-$150 each to hang o $200 for a security guard if you have more than 200 guests (we did not) o Insurance needed for yourselves (bride and groom)—not sure why because all vendors had insurance—the venue should have their own insurance to cover bride and groom o Charged us, out of our deposit, for the time the doors to the venue opened and they let people in, instead of our actual start time PROS: If you can get past the above annoyances, the venue has some great assets such as beautiful furniture you can use, pews (extra cost), and chandeliers (extra cost, per chandelier) I loved our venue for how beautiful it was, but we wish the level of the service was equal. There was definitely a period of time that we regretted booking it when dealing with the staff, but all in all the photos were beautiful.

Serra Plaza was an absolutely beautiful venue. Mary, the owner, really helped us achieve our vision and was very very accommodating to our needs. I recommend Serra Plaza to everyone. Serra Plaza was the last place that we visited while searching for he perfect wedding venue. The second after we finished the tour we were sold (the stone fountain is awesome). Serra Plaza has a wide variety of furniture of other decorations to choose from and also outdoor hanging chandeliers. The staff was extremely helpful throughout the process and on the day of. Very attentive and conscious of our needs. Everything went perfectly! Depending on how you arrange things there are many different ways to bring your dream wedding into reality at Serra Plaza. At first I thought that this venue to really shine we would have to have a bit of old Spanish flair, but when everything was said and done it looked like a castle courtyard. Truly amazing to behold. Go to Serra Plaza and they will help you bring your dream into reality.

I recently had my ceremony and reception at Serra Plaza on September 3rd, 2017. Working with Mary and her team was truly one of my favorite experiences of planning a wedding. Mary was a complete professional from start to finish. She was so accommodating, responsive, organized, detailed, and overall made me feel at ease with having my event at her venue. Our guests were in complete awe of how beautiful the location was and how we transformed it into our vision and dream for this spectacular day. From the beginning, the design and look of our event took shape at first sight of Serra Plaza. Seeing the numerous arches and the beautiful Tuscan color palette, we were completely speechless, and understood quickly what we were going to create. We had a long engagement and booked the venue a year and half in advance. While most people do a vintage or rustic look who book this venue, we built our vision as classic with modern touches, a romantic, elegant, ‘black-tie optional’ event. It felt like we were all in Italy in a secluded Villa. Our family and friends are still raving about our wedding and how absolutely beautiful and perfect the event looked. I cannot thank Mary enough for her support and expertise. She exceeding every expectation I had when working with vendors. She was my absolute FAVORITE to work with, made this a wonderful creative process, and I wish I could have an event every month there just so I can keep in contact with her! If you are looking for a wedding that is classic, modern, rustic, romantic, vintage, casual, whimsical or just DIY this venue is PERFECT for any vision you have!